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Maya Villa Condo Hotel & Beach Club

4.0 star property

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Photo gallery for Maya Villa Condo Hotel & Beach Club

Garden view
Exclusive Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio
Exclusive Penthouse, 2 Bedrooms, Hot Tub | Private kitchen | Fridge, microwave, oven, stovetop
Building design
Family Condo, 2 Bedrooms, Kitchen | View from room

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • Housekeeping
  • Pool

Explore the area

Map
1 Avenida Norte Entre Calle, 14 Norte y 16 Norte Bis, Playa del Carmen, QROO, 77710
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪13 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪257 min drive‬

Room options

View all photos for Comfort Condo, 1 Bedroom, Kitchen

Comfort Condo, 1 Bedroom, Kitchen | View from room

Comfort Condo, 1 Bedroom, Kitchen

  • 907 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Condo, 3 Bedrooms, Kitchen

Family Condo, 3 Bedrooms, Kitchen | Room amenity

Family Condo, 3 Bedrooms, Kitchen

  • 1500 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Large Twin Beds

View all photos for Exclusive Penthouse, 3 Bedrooms, Terrace

Exclusive Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Exclusive Penthouse, 3 Bedrooms, Terrace

  • 2100 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Family Condo, 2 Bedrooms, Kitchen

Family Condo, 2 Bedrooms, Kitchen | Terrace/patio

Family Condo, 2 Bedrooms, Kitchen

  • 1050 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Penthouse, 2 Bedrooms, Hot Tub

Exclusive Penthouse, 2 Bedrooms, Hot Tub | Terrace/patio

Exclusive Penthouse, 2 Bedrooms, Hot Tub

  • 1100 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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4.5 out of 5, Wonderful, (886)
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$290 total
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Apr 15 - Apr 16
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About this property

Maya Villa Condo Hotel & Beach Club

4-star aparthotel in Downtown Playa del Carmen
Along with 2 restaurants, this aparthotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a coffee shop/cafe, and massage/treatment rooms. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. For a bit of entertainment, a Smart TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available on request.
Maya Villa Condo Hotel & Beach Club offers 17 accommodations with laptop-compatible safes and complimentary bottled water. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature down comforters. 42-inch Smart televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Spa has 3 treatment rooms including rooms for couples. Services include Swedish massages, facials, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. In addition to a full-service spa, Maya Villa Condo Hotel & Beach Club features an outdoor pool and a fitness center. For a surcharge, the property provides a theme park shuttle and a roundtrip airport shuttle. This luxury aparthotel also offers a children's pool, spa services, and a terrace. Concierge services and wedding services can be provided. Onsite covered self parking is complimentary.

Maya Villa Condo Hotel & Beach Club has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
ASI - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Manicures/pedicures
  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Car rental
  • Free covered self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Crib: USD 10 per night

Restaurants on site

  • ASI
  • KOBMA

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Kitchen island
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Spices
  • Stovetop
  • Toaster
  • Toaster oven
  • Water dispenser

Dining

  • Daily full breakfast available 7:00 AM to noon for a fee: USD 17 per person
  • 2 restaurants
  • A coffee shop/cafe
  • Dining table
  • Room service (limited hours)

Bedrooms

  • Bedsheets provided
  • Down comforter
  • Hypo-allergenic bedding
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch smart TV with cable channels

Outdoor areas

  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning
  • Ceiling fan
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free local calls
  • Housekeeping (daily)
  • Iron/ironing board
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Phone
  • Restaurant dining guides
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near an outlet shopping mall
  • Near the bay
  • Near the ocean

Things to do

  • Bicycle parking
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Gym
  • Yoga classes
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Theme park nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 17 units
  • 3 floors
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2008
  • Double-glazed windows
  • Grey water recycling system
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The check-in location differs from the property location; go to: [Porto Playa Condo Hotel and Beach Club, 1st Ave and 16th Street]
Guests must contact the property in advance for check-in instructions; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Private entrance

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 17.00 per person
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a security system
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Club Maya Beach
Maya Villa
Maya Villa Beach Club
Maya Villa Beach Club Playa del Carmen
Maya Villa Condo Hotel
Maya Villa Condo Hotel & Beach Club
Maya Villa Condo Hotel & Beach Club Playa del Carmen
Villa Maya Beach
Maya Villa Condo Hotel And Beach Club
Maya Villa Condo Hotel Beach Club Playa del Carmen
Maya Villa Condo Hotel Beach Club
Maya Villa Condo l Carmen
Maya & Club Playa Del Carmen
Maya Villa Condo Hotel Beach Club
Maya Villa Condo Hotel & Beach Club Aparthotel
Maya Villa Condo Hotel & Beach Club Playa del Carmen
Maya Villa Condo Hotel & Beach Club Aparthotel Playa del Carmen

Maya Villa Condo Hotel & Beach Club Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 230 out of 331 reviews
Rating 8 - Good. 69 out of 331 reviews
Rating 6 - Okay. 13 out of 331 reviews
Rating 4 - Poor. 10 out of 331 reviews
Rating 2 - Terrible. 9 out of 331 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Michael

Traveled with family
Horrible construction noise in the room above us. So we left for the day. Next day they were back again. Sadly we got food poisoning from the day before. I went to the front desk to see what they could do. They denied that there was any work being done. So I invited them to come hear if for themselves. Then after checking they offered us another room but not until 3pm. They were expecting us to go out for the day so we were not there to hear the racket. Very poor customer service. So due to the way they handled the issue I can not recommend staying at this resort.
Stayed 6 nights in Dec 2024

10/10 Excellent

Manuel

Liked: Cleanliness
Stayed 4 nights in Dec 2024

10/10 Excellent

Bonnie

Traveled with family
Liked: Cleanliness, room comfort
Love staying here walkable to lots of places We will stay again very comfortable
Stayed 4 nights in Nov 2024

8/10 Good

Brann

Liked: Cleanliness, property conditions & facilities
Nice people
Stayed 7 nights in Nov 2024

10/10 Excellent

Junko

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Johanna

Liked: Cleanliness, property conditions & facilities
Love staying at the property. We did loose power for 13hrs but our WiFi was working…
Stayed 4 nights in Oct 2024

10/10 Excellent

Mrudula

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

jorge

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

LoyAnne

Liked: Cleanliness, room comfort
Lovely stay
Lovely room and grounds and pool and spa. Responsive staff and fabulous air conditioning in a good location.
Stayed 7 nights in Oct 2024

8/10 Good

Joanne, Mississauga

Traveled with family
Liked: Cleanliness
The property is located in a great area with easy access to the beach and to restaurants as well 5th Ave. Just steps away from two great restaurants for breakfast and dinner. It is a quiet hotel which is nice if you're looking for a more relaxed vibe, as well lots of green plants/trees for each suite to have privacy (no one is looking into your window which is a nice feature). Rooms - overall nice but could use a little upgrading. Ex: showerhead water pressure, bathroom fans extremely loud and bedroom fans unable to use because they were extremely loud as well. Staff - extremely helpful and pleasant. Respectful of privacy but also available at any time. Safety - felt very safe in the hotel at all time including in the evenings where a security guard was present at the front gate throughout the night.
Stayed 7 nights in Oct 2024

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We just stayed at this lovely condo and absolutely loved it! AWESOME is a good description. It is very close to the beach as well as the Avenida marketplace area. The taxi system is right at the corner and so is the main office where you can get any and all the help you need, even beach towels and umbrellas! This sweet small town area is clean and completely walkable. Everyone was so friendly. You can use the pools at any of the 3 owned properties. We had a 2 bed 2 bath with a full kitchen and hot tub. The living room could use updated furniture, but everything else was GREAT! There are no lifts! Stairs only! These people are so amazing, and I can't thank them enough! - Eric, Mayte, Dafne and our transportation driver to and from the airport. Thank you!!
Stayed 7 nights in Oct 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay with everythijg the room offered! It was comfortable and allowed us to enjoy our trip even more!
Stayed 2 nights in Oct 2024

2/10 Terrible

Jisha

Disliked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

RICARDO, HOUSTON

Liked: Cleanliness, property conditions & facilities
Nice property. Close to everything yet quiet at night
Stayed 1 night in Oct 2024

10/10 Excellent

Michael Edward, Delray Beach

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our original booking was affected by Hurricane Helene. After JetBlue canceled the flight we contacted Expedia (who weren't great), and were offered alternate dates. We came a week later and were given a great welcome...and an upgraded apartment! The parking is in the basement and safe. The accommodation was of high standard and very clean. We loved it!
Stayed 7 nights in Sep 2024

10/10 Excellent

Cindy

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
You are surrounded by nature and its simply beautiful!! The staff is super friendly and helpful. They accommodated me and my family with all my needs. The pool is small, but fun to experience because you feel like you're swimming in the jungle. The condo was clean and beds were big and comfy. Kitchen had everything you'd need for cooking. Beach and restaurants are within walking distance. The message was also a . Its quite and my family and i just loved it. We'll be returning!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Lee

Liked: Cleanliness, property conditions & facilities
Beautiful, Property with a snake like swimming pool. The property is gated and walled and gives me a tropical minyan feel. Spaces condos. Everything was very nice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Elizabeth

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
We loved it ! And would definitely go back !
Stayed 4 nights in Aug 2024

10/10 Excellent

Gina

Liked: Cleanliness, property conditions & facilities
Great stay! Thank you
Stayed 3 nights in Aug 2024

8/10 Good

Michael

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall amazing property, close proximity to the main strip & beach. Very clean & spacious. I only gave this property 4 stars because one night my partner & I came back to our clothes that were left sitting around in the condo hung on the balcony completely soaked. We never asked for room service for any of the days, so we found it strange that our clothes were just all wet.
Stayed 3 nights in Aug 2024

10/10 Excellent

oscar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Safe and clean very very spacious excellent distribution of the condo
Stayed 5 nights in Jul 2024

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Walking distance to everything!
Stayed 3 nights in Jul 2024

10/10 Excellent

Gisselle

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Staff was very welcoming and helpful. Very pretty condos, clean and comfortable
Stayed 5 nights in Jul 2024

10/10 Excellent

Jose Alejandro

Liked: Cleanliness, property conditions & facilities
Property was very secure and in a great location. If you have a car, underground parking is available so that you do not have to leave it on the street.
Stayed 4 nights in Jun 2024