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Oasis 12

5.0 star property

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December 2024
January 2025

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Premium bedding, down comforters, pillowtop beds, in-room safe
Luxury Duplex, 2 Bedrooms, Pool Access, City View | Terrace/patio
Outdoor pool, open 6:00 AM to 10:00 PM, free cabanas, pool umbrellas
Beach nearby, beach cabanas, sun loungers, beach umbrellas
Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Barbecue grill
  • Pool
  • Breakfast available
  • Spa
  • Gym

Explore the area

Map
221 Calle 12 Nte y 20 Avenida, Oasis 12, Playa del Carmen, QROO, 77710
  • Calle 12
    1 min walk
  • Nuestra Senora del Carmen Catholic Church
    1 min walk
  • Central Square
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    11 min walk

Room options

View all photos for Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View

Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View | Living area | 42-inch Smart TV with cable channels, Netflix, pay movies

Deluxe Duplex, 2 Bedrooms, Pool Access, Pool View

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Luxury Duplex, 2 Bedrooms, Pool Access, City View

Premium bedding, down comforters, pillowtop beds, in-room safe

Luxury Duplex, 2 Bedrooms, Pool Access, City View

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Oasis 12

5-star villa in Downtown Playa del Carmen
At Oasis 12, spend the day relaxing on the nearby beach or pampering yourself at the villa's full-service spa. All 2 soundproofed villas feature free WiFi and pillowtop beds. Guests can enjoy private pools, and other standard amenities include kitchens with refrigerators and ovens.
Oasis 12 offers 2 air-conditioned accommodations with private pools and espresso makers. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. 42-inch Smart televisions come with premium cable channels, pay movies, and Netflix. Accommodations at this 5-star villa have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include offices, desks, and desk chairs. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the villa include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the villa's full-service spa, Okum Spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Hit the beach and work on your tan in the sun loungers (chaise longues) or relax in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Oasis 12 like an outdoor pool and a fitness center.

Guests can unwind with a drink at one of the villa's 20 beach bars. Wireless Internet access is complimentary. This luxury villa also offers a garden and a terrace. Guests can use the outdoor pool at a partner property. Onsite covered self parking is complimentary.

Oasis 12 has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 9:00 AM and noon.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach (direct access)
  • Beach cabanas (surcharge)
  • Beach club (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Beachside massages

Pool/Spa

  • Aromatherapy
  • Beachside massages
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Free pool cabanas
  • Full-service spa
  • Hot stone massages
  • Hydrotherapy
  • Outdoor pool
  • Pool loungers
  • Pool toys
  • Pool umbrellas
  • Private pool
  • Reflexology
  • Sauna
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Internet

  • Available in the villa: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Beach toys
  • Pool toys

Kitchen

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Mixer
  • Oven
  • Paper towels
  • Spices
  • Stovetop
  • Toaster

Dining

  • Daily cooked-to-order breakfast available 9:00 AM to noon for a fee: USD 12 for adults and USD 8 for children
  • 20 beach bars
  • Champagne service
  • Chef service
  • Couples/private dining
  • Dining table

Bedrooms

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Hair dryer
  • Outdoor shower
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 42-inch smart TV with premium digital channels
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Balcony/patio
  • Fenced yard
  • Garden
  • Gas grill
  • Picnic area
  • Terrace

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace
  • Office

Comfort

  • Air conditioning
  • Ceiling fan
  • Fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Fixed shower seat
  • Front entrance ramp
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Guidebooks
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Local maps
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Proposal/romance packages
  • Restaurant dining guides
  • Safe
  • Tour and ticket assistance

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near an outlet shopping mall
  • Near the airport

Things to do

  • Bicycle cleaning area
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Gym
  • Mountain biking
  • Boat tours nearby
  • Casino nearby
  • Fishing nearby
  • Kayaking nearby
  • Outdoor pool (guest access) nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Spelunking nearby
  • Swimming nearby
  • Theme park nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 units
  • Bicycle parking
  • Bicycle rentals
  • Bicycle storage
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 3 percent for credit card payments
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests are recommended to download the property's WhatsApp mobile app before check-in

Access methods

Staffed front desk, key retrieval

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay
  • Cleaning fee: USD 80 per accommodation, per week
  • Utility fee: USD 15 per accommodation, per night
  • Resort fee: USD 30 per accommodation, per stay
The resort fee includes:
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 12 for adults and USD 8 for children
  • Airport shuttle fee: USD 170 per vehicle (roundtrip, maximum occupancy 6)
  • Airport shuttle fee per child: USD 170 (roundtrip), (up to 18 years old)
  • Late check-in fee: USD 20 for check-in between 10:00 PM and 9:00 AM
  • Crib (infant bed) fee: USD 10.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay, PayPal, and Cash App
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators
Pool access available from 6:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Oasis 12 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1 out of 2 reviews" "
Rating 8 - Good. 1 out of 2 reviews" "
Rating 6 - Okay. 0 out of 2 reviews" "
Rating 4 - Poor. 0 out of 2 reviews" "
Rating 2 - Terrible. 0 out of 2 reviews" "

9.0/10

Cleanliness

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Milos

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Kevin was a responsive host and helped us with the booking of a good catamaran tour. We liked the location of the property as it was close to areas with restaurants and beach clubs. We felt safe in the neighborhood. The downside of the location is the noise. The property is next to a bus station whose PA system can be heard inside the apartment. The building is also close to entertainment/bars that are loud late into the night. Finally, Kevin let me know that there is a limit to the electricity included in the room rate and that meant that we had to be judicious when we ran the water heater, the AC, and the washer/dryer. Overall, we liked it although we will look for a less noisy Playa option in the future.
Stayed 7 nights in Feb 2024

10/10 Excellent

Jesus, San Antonio

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
So far one of the best condos we have stayed. Communication with host was a five ⭐ , very prompt to respond. Karen was amazing showing us around and Kevin great hosts. The condo was very clean and cozy. Location very convenient and walking distance to 5th avenue and the beach.
Stayed 6 nights in Aug 2023