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Ocean Maya Royale - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Ocean Maya Royale - Adults Only - All Inclusive

Outdoor wedding area
2 outdoor pools, pool umbrellas
Sundeck
Indoor wedding
Privilege Romance Suite | Living area | 32-inch LCD TV with cable channels, TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • All inclusive
  • Bar
  • Parking included
  • Room service
  • Housekeeping
$236
includes taxes & fees
Aug 21 - Aug 22

Explore the area

View in a map
Carretera Federal Chetumal, km. 299, Playa del Carmen, QROO, 77710
  • El Camaleón Mayakoba Golf Course
    ‪5 min drive‬
  • Tres Rios Ecopark
    ‪7 min drive‬
  • Maroma Beach
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Junior Suite Adults Only

Privilege Junior Suite Adults Only | Garden view

Privilege Junior Suite Adults Only

8.4 out of 10
Very good
(5 reviews)
  • 409 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Privilege Romance Suite

Privilege Romance Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Romance Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Maya Superior Deluxe Sea View

Maya Superior Deluxe Sea View | 1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe Sea View

8.0 out of 10
Very good
(6 reviews)
  • 409 sq ft
  • Ocean view
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Maya Superior Deluxe

1 bedroom, minibar, in-room safe, desk

Maya Superior Deluxe

9.0 out of 10
Wonderful
(96 reviews)
  • 409 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 2 Double Beds

View all photos for Privilege Honeymoon Maya Deluxe

Privilege Honeymoon Maya Deluxe | View from room

Privilege Honeymoon Maya Deluxe

9.0 out of 10
Wonderful
(8 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Privilege Honeymoon Junior Suite

Privilege Honeymoon Junior Suite | 1 bedroom, minibar, in-room safe, desk

Privilege Honeymoon Junior Suite

8.6 out of 10
Excellent
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Ocean Maya Royale - Adults Only - All Inclusive

5-star property in Riviera Maya
Catch some rays at the beach or spend the day relaxing at Ocean Maya Royale - Adults Only - All Inclusive 's full-service spa. Then enjoy a meal at one of the property's 5 restaurants. Housekeeping is available on request.
Ocean Maya Royale - Adults Only - All Inclusive offers 320 air-conditioned accommodations with minibars and safes. Rooms open to furnished balconies. 32-inch LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with an outdoor tennis court and a sauna. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio Spa Centre has 4 treatment rooms. Massages are available on the beach and in the spa; other services include sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
Ocean Maya Royale - Adults Only - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Maya Royale - Adults Only - All Inclusive features a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a sauna. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's 4 bars/lounges. Wireless Internet access is complimentary.

Event facilities measuring 2013 square feet (187 square meters) include conference space. This all-inclusive property also offers a fitness center, spa services, and a terrace. Complimentary self parking is available on site.

Ocean Maya Royale - Adults Only - All Inclusive is a smoke-free property.

La Hacienda - This poolside buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
El Charro - This poolside restaurant specializes in Mexican cuisine and serves lunch and dinner. Open daily.
La Dolce Vita - Overlooking the ocean, this restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Yookoso - This restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Blue Moon - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Onsite entertainment and activities
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 4 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Blue Moon
  • El Charro
  • La Dolce Vita
  • La Hacienda
  • Yookoso

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor tennis court
  • Sauna
  • Shopping
  • Volleyball

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,013 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • On the beach
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • 2 floors
  • 32 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mosquito nets
  • No plastic coffee stirrers
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Children 18 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Ocean Maya Royale
Maya Ocean
Maya Ocean Royale
Ocean Maya
Ocean Maya Royale
Ocean Maya Royale All Inclusive Adults All-inclusive property
Ocean Maya Royale All Inclusive Playa del Carmen
Ocean Maya Royale Playa del Carmen
Ocean Royale
Ocean Royale Maya
Ocean Maya Hotel
Ocean Maya Playa Del Carmen
Ocean Maya Royale Hotel Playa Del Carmen
Ocean Maya Royale Riviera Maya/Playa Del Carmen, Mexico
Ocean Maya Royale All Inclusive Adults Playa del Carmen
Ocean Maya Royale Inclusive A

Ocean Maya Royale - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1427 out of 2351 reviews
Rating 8 - Good. 540 out of 2351 reviews
Rating 6 - Okay. 221 out of 2351 reviews
Rating 4 - Poor. 79 out of 2351 reviews
Rating 2 - Terrible. 84 out of 2351 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

trang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the property is very clean with beautiful landscape. it is relatively small so you get to all the restaurants in no time. the staff is very courteous, professional and accommodating. they don’t ask for any gratuity. the entertainment is also very good. there is different theme every night and it is so relaxing to sit outside with your favorite cocktails enjoying the show.
Stayed 5 nights in May 2025

8/10 Good

Melissa Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

8/10 Good

Jayden Lynn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here for my boyfriend’s birthday! 4 stars because the late night entertainment wasn’t the best and dj would not show up or leave early
Stayed 8 nights in May 2025

8/10 Good

Steve, Viscos

Traveled with family
Liked: Cleanliness
Decent, but not much to do. Some of area is under construction.
Stayed 8 nights in Apr 2025

10/10 Excellent

Chelsea

Traveled with group
Liked: Cleanliness, amenities
Had an amazing stay!! Food was delicious, friendliest staff, fun swim up bar, nice rooms. Honestly cannot say anything bad.
Stayed 4 nights in May 2025

8/10 Good

Alondra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

8/10 Good

Helen Miranda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Luved the wildlife. Dis not like rhe seaweed
Stayed 5 nights in May 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

8/10 Good

Kimberly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this resort it is beautiful in every way possible. The rooms were clean, the spaces were clean & the staff were amazing ! The vibes are very chill and fun depending on how you make it! The performances were great as well. I wouldn't come here if you're solely coming to party, but if you are looking to have a great time, meet new people and enjoy your time. The food was average. Nothing bad to say and nothing extraordinary. Overall, I had an amazing time, & will definitely be back !
Stayed 3 nights in May 2025

8/10 Good

Aric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could use updating but great resort
Stayed 2 nights in Feb 2025

6/10 Okay

Elvira

Great staff Nothing to do though Food was ok Italian restaurant was great and breakfast at buffet Don’t have food music at pools .. be ready for b96 today’s hits
Stayed 4 nights in May 2025

10/10 Excellent

Dejan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 11 nights in Apr 2025

8/10 Good

Steven Ray

Traveled with group
Liked: Cleanliness, property conditions & facilities
Liked the layout of the facility. Entertainment was lacking, with exception of the fire dancing, it was very lack luster. Staff seemed young and inexperienced not very friendly or outgoing. The buffet was poorly stocked. The other restaurants were difficult to make reservations. They had to be made the same day so no way to plan your week.
Stayed 7 nights in May 2025

10/10 Excellent

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best resorts we have been to
Stayed 6 nights in May 2025

10/10 Excellent

Patrick, SCOTTSDALE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly
Stayed 6 nights in May 2025

4/10 Poor

Aasha

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel charged a lot of money to get an uber and did not really give me any taxi options Wish they had more rental car options on site
Stayed 6 nights in May 2025

6/10 Okay

John Alfred Lambert

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2025

10/10 Excellent

Peter A, Aurora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this resort for 9 days, and had a wonderful time. The main thing we enjoyed was the staff. Almost everyone we met from the people cleaning the property to those maintaining it, to the bartenders, and the entertainment staff all did their job with a smile (there were a few exceptions to that of course) but over all they all were excellent. The shows were wonderful, and we loved the live music artists who performed almost every night before the show. Our Expedia vip upgrade was also a nice surprise. The property was well maintained, they worked very hard on that and you can tell. We loved the no pressure atmosphere, no pressure for time shares and excursions, if you say no to something they respected that, which we loved. Some of the food was not the best, but they did have a lot of very good food as well. We had a great time! A special thanks have to go to the bartenders and entertainment team who all worked so hard to make everyone’s stay a great one!
Stayed 9 nights in May 2025

10/10 Excellent

Yaneisy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusró todo , super limpio la atencion impecable
Stayed 3 nights in May 2025

10/10 Excellent

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service staff was very friendly the beach was very good
Stayed 6 nights in May 2025

10/10 Excellent

WAEL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place excellent team.
Stayed 7 nights in Apr 2025

10/10 Excellent

Roger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 7 nights in Apr 2025

4/10 Poor

Jessica

Stayed 4 nights in May 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice small property. Good options for people who want a quieter vacation at the quieter pool and another pool for more activity.
Stayed 7 nights in Apr 2025