Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
On the beach, beach volleyball
Eden Master Suite | Free minibar, in-room safe, desk, free WiFi
Free minibar, in-room safe, desk, free WiFi
10 bars/lounges, 4 swim-up bars, 5 poolside bars

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • All inclusive

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ā€Ŗ9 min walkā€¬
  • Gran Coyote Golf
    ā€Ŗ4 min driveā€¬
  • Punta Esmeralda Beach
    ā€Ŗ9 min driveā€¬
  • Playa Del Carmen, Quintana Roo (PCM)
    ā€Ŗ15 min driveā€¬

Room options

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

PRIVILEGE JUNIOR SUITE SWIM UP

  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Pool View

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Garden view

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Privilege Junior Suite Garden View

  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Privilege Master Suite

  • 1242.00 sq ft
  • Sleeps 3
  • 1 Double Bed

Eden Junior Suite with Jacuzzi

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Rooftop

  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Swim Up

  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

Eden Master Suite

  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4

Daisy Junior Suite Garden View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Standard

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El CamaleĆ³n Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at Ocean Riviera Paradise All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/cafƩ. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 11:30 AM.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Ocean Riviera Paradise All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and Ć  la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Villamarina

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Spa tub
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Magnifying mirror

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 34 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 896 out of 1827 reviews
Rating 8 - Good. 463 out of 1827 reviews
Rating 6 - Okay. 245 out of 1827 reviews
Rating 4 - Poor. 112 out of 1827 reviews
Rating 2 - Terrible. 111 out of 1827 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jenna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved all the differenf acitivities that went on each day and that there was a bowling alley. Loved eating at the buffet.
Stayed 10 nights in Nov 2024

6/10 Okay

Veenood K

Disliked: Staff & service, property conditions & facilities
No comments
Stayed 6 nights in Oct 2024

8/10 Good

Cyrille

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 11 nights in Nov 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Brittany

Stayed 3 nights in Nov 2024

8/10 Good

Francesseca Sarhai

Liked: Cleanliness, property conditions & facilities
We stayed there for 4 days in the Jacuzzi suite, however, we never got to enjoyed it since the jacuzzi was not functioning. Overall, the resort is extremely nice, clean, and huge. We really enjoyed our dinner at the blue moon restaurant, food was delicious and our waiter was courteous. Route 66 was also great, our waiter Angel was the best. The buffet food is mediocre at best but you're stuck eating breakfast there plus the staff there is the absolutely worst so get use it. Overall, we enjoyed our stay there, drinks were good, food is good besides the buffet, pool activities were fun and room were clean. I would totally recommend for a nice relaxing get away.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ginger

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Do yourself a favor and book this resort!!!! It was one of the best I have been too I canā€™t recommend it more
Stayed 2 nights in Nov 2024

6/10 Okay

Stephen

Traveled with partner, Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Overall the property was not the 5 star weā€™ve stayed at in the past. It was nice enough, just not what we are used to.
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramandeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Nov 2024

10/10 Excellent

Ramona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Resort esta genial valio cada centavo invertido.muy acogedor limpio y oloroso.comida excelente y un trato excepcional. Loca de regresar.
Stayed 3 nights in Nov 2024

2/10 Terrible

Shativia

Disliked: Staff & service
Stayed 3 nights in Nov 2024

10/10 Excellent

Erroll

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Nov 2024

8/10 Good

Sonia

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were a large group of 25 people. Just returned last night back from the resort everything about the resort is amazing including food service cleanliness choices of restaurants to dine attention to details by the workers there, It all met and above our expectations The only down thing about this resort is the beach. You have to walk to the neighboring properties for the beach experience so you still have access to the beach but not just directly in front of this resort. I am personally a beach lover and I was quite disappointed by not having a huge beach in front of this property. Still I had a wonderful stay because they have a beautiful pool right in front of the ocean so you can still be in the pool and enjoy the ocean and the waves and the beauty around. What I did like was the sports bar they had which is amazing for people who like to watch certain special matches etc. this was a new experience as I had not seen sports bars in any other resorts so far.
Stayed 6 nights in Nov 2024

8/10 Good

Marnie

Traveled with family
Liked: Cleanliness, staff & service, amenities
Our group really liked the number of recreational choices available especially the bowling and arcade. What did bother us was that the water slides are only for children. We didnā€™t know that. There was a ā€˜taxā€™ for use of the kayaks and the hobby at as well as a a refundable deposit for the hobby cat. The deposit was understandable but the ā€˜taxā€™ I have never heard of before. As a result nobody used those items. It seemed fishy to us. There was a paddle board session that was only for the ā€˜privilegedā€™ group. There were a lot of things that only the privilege or privilege or premium group got I think if you can afford it paying the extra bucks may be worth it. The food was fine The specialty restaurants were fine but nothing particularly stoood out as wonderful. The rooms were very nice. The staff were very nice. The shows varied in excellence but were generally good. There is a lot of coatimundi around as well as other wild life. Sadly many people were feeding them despite the signage telling the guests to not do this. I canā€™t fault the hotel but perhaps at checking in,a bigger case could be made to not do this. A threat of fining people and patrolling this activity would be worth it. It is so bad for the animals. Some people try to persuade the animals to come close to their babies. Somebody is going to get bitten and it wonā€™t be the animals fault but they will be punished. The mechanical bull riding on Mexican night was a hoot for spectators at least.
Stayed 8 nights in Nov 2024

4/10 Poor

Tejinder

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I stay for 6 days staff is friendly food is good , property is old need lots of renovation . 3 days out of six is calling them to fix , safety locker , water leaking in the washroom lots of unit beside has flood in the room due heavy rain , too wild animals damage u r stuff if they get in to you room I am not if visit again . Thanks
Stayed 6 nights in Nov 2024

8/10 Good

Kari

Traveled with family
Liked: Cleanliness, staff & service, amenities
Pros: Beautiful property, good restaurants, swimmable beach, lots of wildlife, great housekeeping, fun, comfy beds and pillows. Cons: Room furniture not maintained (pullout couch was yucky), buffet was mid with few fruit selections and mediocre food.
Stayed 7 nights in Nov 2024

10/10 Excellent

Eve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay! Cannot thank the wonderful staff enough. Both our kids celebrated their birthday here this past week, and they were made to feel very special by everyone. From Giselle at kids club, to Benny the bus/train driver, to all the chefs and hostesses and waitresses and maintenance staff and bartenders, we thank you. The beach is wonderful and so is the beach pool. The kids waterpark is great and well maintained. All the pools and facilities and meticulously maintained. Lots of fun activities for all, we especially loved the coffee shop, Tepoanyaki restaurant, bowling alley, and the Pez Vela beach restaurant with th gorgeous view. We will be back for sure!
Stayed 6 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I chose this property as it seemed safe and had many activities for young children (6 under 6). The check in process was efficient. We arrived on a Saturday night and there was lots of lively entertainment and it was a bit noisy. This was the only night of our stay that was a little noisy. The rest was pretty quiet with few night time disturbances. The staff were very warm, polite and helpful. My room was cleaned promptly and the mini bar was refilled each day with plenty of water. The pools were perfect for toddlers and young children. The bar tenders offered a selection of alcohol free drinks that all the kids and adults enjoyed. We loved the coffee place. Again the staff were patient and helpful and service was efficient. The pastries were delicious. We mainly ate at the buffet restaurant as it was well suited to the varied needs of the kids. The staff were so great. I particualarly appreciated their special consideration of children with allergies. They went out of their way to ensure that my grandson who has a severe dairy allergy was able to enjoy his meals safely. The beach and beachside pool were fantastic. The bus transport was timely and very helpful. The only observation I would make was that the racoon like creatures that frequent the resort were somewhat overwhelming. Unfortunately, the resort has a hard job controlling the situation as the guests disregard the posted signs which prohibit the feeding of the wildlife.
Stayed 7 nights in Nov 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were VERY accommodating, nice, and quick to respond to our queries and needs. Even though we arrived late (past midnight) we still got a quick tour of the property on the way to our room, check-in was smooth and we received a warm welcome. The facilities and property felt very clean and new, the design is modern and layout made it feel like a village even though it's a large resort. They have these long golf carts that run throughout the day going from one end of the resort to the other, which was nice since it can be a 5-7min walk to the beach depending on where you're staying (a nice break on a hot day too). The beach was also lovely, the water is clear and clean, and the resort really is beach front. The beach front itself is very large, but going in the first half of November my partner and I felt like it wasn't too difficult to get a spot on the beach. Also, having walked along the beach to compare other resorts - Ocean Riviera's beach seemed to be the best in terms of keeping the sand very clean, free of large rocks and maintains the seaweed regularly. We would definitely come back to this resort, it would make a great resort for families and couples trips, we saw groups of all types here having a great time. the El Baso building is adults only, the families stay in a different building. Each building has their own pool too which was nice. The only thing we found a little confusing is how to book certain restaurants, otherwise 10/10 experience!
Stayed 6 nights in Nov 2024

8/10 Good

Myrna, Steinbach

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We went as a family of 22 ranging from 7 years old to 65 .. they accommodated us every evening in a sit down restaurant - the volleyball court was used by our family up to 4 hours a day - the younger ones enjoyed the games in the pool however they played there music WAY TOO LOUD - and Way too many coati running around!!!!!!!!!!!
Stayed 9 nights in Nov 2024

8/10 Good

Patrick

Stayed 4 nights in Nov 2024

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Oct 2024

10/10 Excellent

Mallika

Liked: Cleanliness, staff & service, property conditions & facilities
The most amazing time at this resort, the people here are soooo nice We felt so good here, will be back soon!!!
Stayed 4 nights in Nov 2024

8/10 Good

RONALD

Traveled with family
Liked: Cleanliness, staff & service, amenities
Lack of different experiences. If you want to lay around a pool, great, but not much else to do. Different restaurants were good
Stayed 7 nights in Nov 2024

10/10 Excellent

John paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place really good for family staff was amazing and the food was good
Stayed 3 nights in Nov 2024