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Ocean Riviera Paradise All Inclusive

4.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
10 bars/lounges, 4 swim-up bars, 5 poolside bars
Eden Master Suite | Free minibar, in-room safe, desk, free WiFi
Free minibar, in-room safe, desk, free WiFi
On the beach, beach volleyball

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
Playa del Carmen, QROO
  • Playa Xcalacoco
    ‪9 min walk‬
  • Gran Coyote Golf
    ‪4 min drive‬
  • Punta Esmeralda Beach
    ‪9 min drive‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪15 min drive‬

Room options

View all photos for Eden Junior Suite Rooftop

Eden Junior Suite Rooftop | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3

Standard Room

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Eden Junior Suite Swim Up | View from room

Eden Junior Suite Swim Up

  • 613 sq ft
  • Sleeps 3

View all photos for Eden Master Suite Rooftop

Eden Master Suite Rooftop | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Eden Junior Suite Pool View

Eden Junior Suite Pool View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

  • 1246 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

  • 614 sq ft
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

  • 614 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242.00 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Rooftop

Privilege Junior Suite Rooftop | Terrace/patio

Privilege Junior Suite Rooftop

  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

4.5-star Playa del Carmen property with free water park
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. LED televisions come with premium satellite channels. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 11:30 AM.
Blue Moon - This restaurant specializes in international cuisine and serves dinner only.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Villamarina - This restaurant specializes in international cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Ruta 66 - This coffee shop specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 11:30 AM
  • 10 bars/lounges
  • 11 restaurants
  • 4 swim-up bars
  • 5 poolside bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Villamarina

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Spa tub
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system

We should mention

This property does not have elevators
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 862 out of 1767 reviews" "
Rating 8 - Good. 437 out of 1767 reviews" "
Rating 6 - Okay. 246 out of 1767 reviews" "
Rating 4 - Poor. 113 out of 1767 reviews" "
Rating 2 - Terrible. 109 out of 1767 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sherry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My kids and I had the most amazing trip just the 3 of us in October 2024 and I would highly recommend this resort to anyone! :)
Stayed 6 nights in Oct 2024

8/10 Good

Katelyn

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Maybelene

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Artur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service, staff and food was incredible, absolutely amazing. Every person we interacted with was helpful and friendly. Appreciate their hard work. Hotel was nice and clean. A lot of activities, restaurants. Entertainment is great. BUT there is no beach. In the ocean side dozens of sand bags, looks horrible…not possible to swim. The only thing we needed from this vacation was the beach. No words to describe how sad it was. We tried to book another hotel and leave in the first day, but at the last moment everything was expensive and we had to stay and go to Princess hotel (next to ours) to hang out on the beach.
Stayed 6 nights in Oct 2024

10/10 Excellent

Tanvir Ahmed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Aylin Best Concierge
Amazing experience! Specially the concierge Aylin was of tremendous help getting us reservations to sought after restaurants at the property. She also helped with each and every need of ours such as scheduling the house cleaning at our time or request. If you get Aylin as your concierge, you are going to have a very comfortable stay!
Stayed 2 nights in Oct 2024

6/10 Okay

shad lynn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
This was our second time staying at the resort.The first time was great the second time was so so. You can definitely tell that they are trying to better the resort in some areas. But they do not regulate smoking areas, so people are smoking everywhere. Very hard to go sit by the pool with people smoking right beside you. Also the push for timeshare ownership is ridiculous. They wont take no for an answer and waisted a day of our vacation touting us around just becaise we didnt want to be rude and say leave us alone. I wanted to stay at your resort, was this not good enough? It will be the last time we stay. Time to find something better
Stayed 8 nights in Oct 2024

10/10 Excellent

Mariusz Mateusz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our first time at this resort and loved it! The staff from the front desk, concierge, waiters, bartenders, room service and all privilege areas were beyond accommodating. Our room in the junior suite swim up area was spacious, clean, private, romantic and comfortable. We also loved the private privilege beach area. We liked the idea of having different areas throughout the resort that were quiet and relaxing and then other areas that were more full of life for when you wanted to party. We would def come back in the future
Stayed 9 nights in Oct 2024

8/10 Good

Sonam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Rosilene

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Yahaira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Ana Karina

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this place, the food was great, good entertainment, lots to do. My only complaint is the beach area. Other than that the place was great. We loved Andrea, Santiago from Route 66,Joaquin from the bar, they were all great people. Also the massage at the spa was AMAZING! By Marisol and Beatriz wow! We will definitely be coming back. Thank you !!
Stayed 5 nights in Oct 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Martha, Franklin square

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love how clean and efficient they were. The food was amazing. We love it definitely will be looking for H10 hotel's.
Stayed 6 nights in Oct 2024

8/10 Good

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

8/10 Good

René

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort. Nice staff. Good teenclub. Good variety in food.
Stayed 7 nights in Oct 2024

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. My only fault is that people try to sell you stuff too much.
Stayed 5 nights in Oct 2024

10/10 Excellent

Frances Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Adriana, Hempstead

Liked: Cleanliness, property conditions & facilities
Great place. They have a lot of items they want to offer for added price when dining. They need to make dure that all theor staff is properly aware of the offers they are permitted to make. We had an unfortunate incident where our whole group was affected.
Stayed 6 nights in Oct 2024

6/10 Okay

Tanya

Traveled with partner
Disliked: Staff & service, amenities
The property was beautiful, however staff were not friendly at all. They seemed to be easily annoyed by little request, especially at the pool side bars and buffet. Additionally, the resort was over crowded, each day the pool side lounge chairs were all taken before 1pm and the only option was to sit at the beach. Food on the resort was mediocre at best, and they attempted at night life but missed the mark. Overall, I wouldn’t recommend nor return to this property.
Stayed 4 nights in Jul 2024

10/10 Excellent

Christine

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
absolutely enjoyed our birthday stay at Ocean Rivera paradise! The staff was very helpful and accommodating, and Carlos was amazing and soooooo nice and helpful! He was so caring and made sure our stay was great!
Stayed 4 nights in Oct 2024

10/10 Excellent

claudia

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Altravese Kartina

Stayed 7 nights in Jun 2024

10/10 Excellent

Alexandra De Fatima Ego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly. Enjoyed time and different pool activities and swim up bars. Their buffet and restaurants were great! Staff is very attentive and friendly.
Stayed 4 nights in Sep 2024

2/10 Terrible

Evelyn

Disliked: Staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

6/10 Okay

CELINA

Traveled with family
Liked: Staff & service
Disliked: Amenities
Many amenities were not available
Stayed 3 nights in Oct 2024