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Ocean Riviera Paradise All Inclusive

5.0 star property

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
Couples treatment rooms, sauna, hot tub, steam room, body treatments
View from room
Indoor spa tub
Free minibar, in-room safe, desk, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • All inclusive
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is $259
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪11 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪13 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪26 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪51 min drive‬

Room options

View all photos for Privilege Master Suite Ocean Front

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Master Suite RoofTop

Privilege Master Suite RoofTop | Terrace/patio

Privilege Master Suite RoofTop

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(121 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for PRIVILEGE MASTER SUITE SWIM UP

Free minibar, in-room safe, desk, free WiFi

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3
  • Free WiFi

View all photos for Daisy Junior Suite Pool View

Daisy Junior Suite Pool View | Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(34 reviews)
  • 614 sq ft
  • Sleeps 4
  • Free WiFi

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(20 reviews)
  • Resort view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Junior Suite Pool View

Privilege Junior Suite Pool View | Room amenity

Privilege Junior Suite Pool View

9.8 out of 10
Exceptional
(6 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Standard

Junior Suite Standard | Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.4 out of 10
Very good
(146 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

9.4 out of 10
Exceptional
(6 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

8.0 out of 10
Very good
(2 reviews)
  • 1453 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi

Junior Suite Swim Up

9.4 out of 10
Exceptional
(3 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

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About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.41 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1585 out of 3032 reviews
Rating 8 - Good. 756 out of 3032 reviews
Rating 6 - Okay. 361 out of 3032 reviews
Rating 4 - Poor. 174 out of 3032 reviews
Rating 2 - Terrible. 156 out of 3032 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Edina, Lindenhurst

Isreal was amazing Everyone was ve
Stayed 5 nights in Feb 2026

8/10 Good

Caeden

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 7 nights in Feb 2026

10/10 Excellent

Marco

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quite big for 2 adults and 2 kids (one in the crib). Food was good and I really appreciate the attention to allergies.
Stayed 8 nights in Feb 2026

8/10 Good

Tina

Stayed 4 nights in Feb 2026

10/10 Excellent

Melissa Rose

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff at this property are exceptional. Our room was spotless, Bettina (I may have her name wrong, apologies) made towel animals that my kids adored and were excited for every day. Yhara at privilege check in was incredibly helpful, getting us a master suite for the extra space with the kids. Our butler, Rosa, ensured we had dinner times at our preferred restaurants with the best times to eat with our kids. Adriàn was also incredibly helpful when we stopped by the butler desk. My kids loved them both and got so excited anytime they would stop and chat. Karina at Mike's makes the best coffees and remembered our orders. Novelo and Jose in the privilege lounge gave amazing service. I've never been to a resort that was as diligent about food allergies, having 2 dairy allergies in the family, I would come here again just for the peace of mind. Every bartender, server, maintenance staff, and alike were so friendly and really lifted the atmosphere. The upgrade to privilege was well worth it and I look forward to the next time we can visit. Great food, so many activities, clean resort, and fantastic employees. A true 5 star for families.
Stayed 7 nights in Feb 2026

4/10 Poor

Shanikka

Stayed 3 nights in Feb 2026

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! All areas were clean, amenities were great, staff were very nice and polite and the food was fantastic!
Stayed 5 nights in Feb 2026

6/10 Okay

Tina M, Plainfield

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Be prepared once you arrive, there are premier areas that you cannot use at the resort. Also, they told us that room service was avaliable for us to use anytime, but it was not. They asked us to attend a one hour seminar to try to sell us the premier access to the resort, they were extremely friendly upon our arrival, however that changed immediately once I declined to purchase anything. Paola working at the beach restaurant is the RUDEST employee here, the food was good here but, we never went back because we never wanted to deal with her ignorance. The staff servers at the other restaurants are there to do their job, not personable at all and sometimes treated us as we were a bother whenever we asked a question or for something we needed. However, Karina and the other ladies at the Cofee shop were amazing, so kudos to them. I would not stay here again. It was not bad but it wasn't great. Wish I left here with an amazing experience to recommend this resort.
Stayed 5 nights in Feb 2026

10/10 Excellent

Scott

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff was very friendly
Stayed 6 nights in Feb 2026

6/10 Okay

Douglas E

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
Staff were very friendly and the buffet offered a lot of selection each day. We had to make a couple of calls about the room cleaning/ servicing and a noisy air conditioner. Getting a chair poolside or beach was impossible unless you got out before sunrise and claimed your spot with a towel. The special restaurants require you to line up at 8:30 in the morning to get a spot … unless you pay for premium. A couple of other cost cutting measures included the crepe restaurant only open 4 hours a day and the ice cream parlour was only open late afternoon and evening. As long as you like loud dance music from 11 - 6 El Beso is the place for you. The other pools were pretty much the same volume and there wasn’t much for actual beach front that wasn’t taken up by the reclining beds but again, only for privilege access. Not a terrible stay but certainly not a feeling of everything being taken care of. I will look around a bit more before doing another Cancun all-inclusive
Stayed 7 nights in Feb 2026

2/10 Terrible

Victor Rayado

Liked: Amenities, property conditions & facilities
Many reasons: 1. We said before our stay that we were there to celebrate our anniversary and in the day there was nothing special they did for us. And we show they did it for other customers. 2. The bars consistently missed one or the other ingredient for the mix and almost never made the drink they said they would. Same with true food. In the fine dining menu they listed ingredients that did not show up on the plates. 3. My wife was pregnant and there was little willingness from some staff members to help her or get her a non alcoholic beer. In general some staff members just seemed to be angry or in a bad mood. They kept forgetting our orders or reservations. A disaster if one considers this is a 5 star hotel with fine dining restaurants.
Stayed 7 nights in Feb 2026

10/10 Excellent

Branden

Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 7 nights in Feb 2026

8/10 Good

Shameka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were nice all the time they were helpful. My boyfriend and I were so surprised that they upgraded out because it was our anniversary and we were very thankful for. They always did a great job of making sure the hotel was clean, and when we wanted our room clean they did a good job. But when you wanted to go to the pool it was cool. The food was oh ok it was sometime was very sweet or grace's. When you want to the beach there was a lot of people that keep on asking to sale things. But the beach was gorgeous to look at. Also, when we booked an extension they didn’t tell us it would be an extra cost when the people picked us up. Their alcohol was good but sometimes tastes like it was artificial. There bowling was good it was nice a clean and if your lane was down they right away, fixed it. They had good live music at the night time.
Stayed 7 nights in Feb 2026

4/10 Poor

JANE

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness
Staff were very nice. Was given the wrong room - finally got the building i was supposed to be in but our room was at the very end and no view of the pool. Very disappointing. Ran the tub and the water was orange in colour. Disgusting. Food was ok..nothing special. Long line ups at the cafe which was discouraging as well. I would suggest a third person serving the coffee/smoothies especially early in the day. Won't be back
Stayed 1 night in Feb 2026

6/10 Okay

Ashley Arias

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff and rooms were great, the food could be better.
Stayed 3 nights in Feb 2026

8/10 Good

HaDi

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff and management team were great! Rooms and equipment need more maintenance.
Stayed 7 nights in Feb 2026

8/10 Good

Johanna

Stayed 5 nights in Feb 2026

10/10 Excellent

JEREMY

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
the resort was incredible, my son and I had an amazing time. the staff was friendly and welcoming. our room was unbelievable.
Stayed 7 nights in Feb 2026

10/10 Excellent

Bryan Frederick

Stayed 5 nights in Feb 2026

8/10 Good

Bryce

Liked: Cleanliness, amenities, property conditions & facilities
All of the staff were AMAZING. The food, for the price we paid wasn’t bad but wasn’t excellent. We decided to upgrade our room to El Beso which was a great decision and the room was very nice.
Stayed 4 nights in Feb 2026

10/10 Excellent

Joseph

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were very clean well taken care of and very spacious. The staff was courteous and helpful. We had a wonderful stay.
Spacious room for 4.
Stayed 6 nights in Feb 2026

4/10 Poor

Olga

Traveled with family
Liked: Property conditions & facilities
The food was very mediocre, breakfast was lacking fruits, vegetables and avocados (in Mexico), only bread and eggs were the majority selection. No variety at all. The room was ok, but the shower drain was not properly installed, and we have bathroom with water every time we took a shower. The water in the pool was freezing, no one was in it, everyone was at the beach. The water temp there was much warmer. The shade space is limited, you literary have to get up at 6am just to get one. Mexican restaurant was terrible, we waited 45 minutes just to get an order, and more than 1 hr to be served with food. My son and My mother got food poisoning after buffet visit on the 6th day. The best part of this resort was wild animals around it,, lots of fun feeding and observing them. Do not recommend!!
Stayed 7 nights in Feb 2026

10/10 Excellent

Parishad, Montreal

Stayed 6 nights in Feb 2026

10/10 Excellent

Lazaro Jean-Marie Corriveau

Stayed 10 nights in Jan 2026