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Ocean Riviera Paradise All Inclusive

5.0 star property

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View from property
Outdoor wedding area
View from property
Eden Junior Suite Ocean View | Beach/ocean view
11 restaurants, breakfast, lunch, dinner served; French cuisine

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
$288
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪14 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪24 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪61 min drive‬

Room options

View all photos for Eden Junior Suite Garden view

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Eden Junior Suite with Jacuzzi

Eden Junior Suite with Jacuzzi | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Junior Suite Swim Up

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

View all photos for Eden Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • 1453 sq ft
  • Sleeps 3

View all photos for Eden Master Suite

Eden Master Suite | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite

10.0 out of 10
Exceptional
(1 review)
  • 1246 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Eden Master Suite Rooftop

Eden Master Suite Rooftop | Free minibar, in-room safe, desk, free WiFi

Eden Master Suite Rooftop

  • 2002 sq ft
  • Ocean view
  • Sleeps 3

View all photos for Daisy Junior Suite Garden View

Free minibar, in-room safe, desk, free WiFi

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(99 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for PRIVILEGE MASTER SUITE SWIM UP

View from room

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

View all photos for Daisy Junior Suite Pool View

View from room

Daisy Junior Suite Pool View

8.0 out of 10
Very good
(32 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Eden Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

View all photos for Eden Junior Suite Ocean View

Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • 614 sq ft
  • Ocean view
  • Sleeps 4

View all photos for Privilege Junior Suite Garden View

Privilege Junior Suite Garden View | Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(18 reviews)
  • 614 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Junior Suite Pool View

Free minibar, in-room safe, desk, free WiFi

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(4 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for PRIVILEGE JUNIOR SUITE SWIM UP

PRIVILEGE JUNIOR SUITE SWIM UP | Free minibar, in-room safe, desk, free WiFi

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop

View from room

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • 1453 sq ft
  • Resort view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Standard

Free minibar, in-room safe, desk, free WiFi

Junior Suite Standard

8.2 out of 10
Very good
(111 reviews)
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Privilege Master Suite

Free minibar, in-room safe, desk, free WiFi

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Privilege Junior Suite Rooftop Pool View

View from room

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Eden Junior Suite Rooftop Ocean View

Eden Junior Suite Rooftop Ocean View | Free minibar, in-room safe, desk, free WiFi

Eden Junior Suite Rooftop Ocean View

  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Room, Pool View (suite)

Junior Room, Pool View (suite) | Free minibar, in-room safe, desk, free WiFi

Junior Room, Pool View (suite)

8.8 out of 10
Excellent
(3 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite Rooftop

Free minibar, in-room safe, desk, free WiFi

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Swim Up

Junior Suite Swim Up | Free minibar, in-room safe, desk, free WiFi

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Eco-Certified Property
This property participates in Biosphere, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Reviews

Ocean Riviera Paradise All Inclusive Reviews

8.4

Very Good

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 1350 out of 2639 reviews
Rating 8 - Good. 666 out of 2639 reviews
Rating 6 - Okay. 329 out of 2639 reviews
Rating 4 - Poor. 156 out of 2639 reviews
Rating 2 - Terrible. 138 out of 2639 reviews

Reviews

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
There are many options to go eat and swim. They keep the beaches clean as well. We stayed at el beso however it got confusing because some workers said we can go to go to el best pool and restaurant but when we went we weren’t able to
Stayed 5 nights in Aug 2025

8/10 Good

CESARINA

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel
Stayed 4 nights in Aug 2025

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
The hotel was beautiful, it was always clean. As far as the food there’s room for improvement. It was very simple no flavor. The only food that was worth eating was the French Restaurant food and their service was wonderful. Some of the servers in the buffet may benefit from learning customer service from them.
Stayed 7 nights in Aug 2025

6/10 Okay

Michelle

Traveled with partner
Disliked: Amenities
This was our 2nd visit to this property and it is showing its age after 8 years. Our room was not completely disgusting upon check in but it could have been cleaner. The daily room cleaning was better. Sadly it took tipping them to really clean the room. They are constantly trying to upsale you-hotel membership, spa treatments, off site entertainment, etc. The restaurant servers want you to rate them on the spot. Turns out its for their google reviews. We have no plans to visit this resort nor any affiliated with H10.
Stayed 6 nights in Aug 2025

10/10 Excellent

Jessica

Stayed 7 nights in Aug 2025

10/10 Excellent

Vahan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled from Toronto, Canada to spend a week at Ocean Riviera Paradise, and it was nothing short of spectacular from start to finish. The moment we arrived, we were greeted with warm smiles and a refreshing welcome drink, instantly making us feel like we had stepped into true paradise. The food was absolutely amazing – every single meal exceeded our expectations. The à la carte restaurants served delicious international and local dishes, from fresh seafood and authentic Mexican cuisine to flavorful Italian pastas and perfectly grilled steaks. The buffet was loaded with variety and always fresh, and even the snacks and room service felt like fine dining. The pools were stunning – there were so many to choose from, each offering something unique. Some had lively music and activities, while others were peaceful retreats for relaxing in the sun. The crystal-clear water and beautifully maintained surroundings made it easy to spend entire days poolside. The beach was breathtaking – soft white sand, turquoise waters, and plenty of loungers and shaded areas. It was the perfect place for morning walks, sunbathing, or just listening to the sound of the waves. Our room was absolutely beautiful, and the highlight was our private rooftop view. Waking up to a panoramic scene of the resort and the ocean was something we’ll never forget. The room itself was spacious, modern, and spotless, with a comfortable bed, elegant décor, and all the amenities we could want. The resort truly has eve
Stayed 7 nights in Aug 2025

6/10 Okay

Eman

Stayed 6 nights in Jul 2025

2/10 Terrible

Nykia

Stayed 6 nights in Aug 2025

4/10 Poor

Milad

Disliked: Staff & service
Stayed 6 nights in Aug 2025

10/10 Excellent

Ariana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort
Stayed 9 nights in Aug 2025

6/10 Okay

Phillip Kyle

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My wife and I went for a little short getaway just to relax. Pros: The property was very nice—clean rooms, great food, close to the ocean, and it felt very safe overall. Cons: The only downside was being asked repeatedly about booking excursions, massages, or property tours from the timeshare agents. It became a bit repetitive and took away from the relaxing vibe we were hoping for.
Stayed 4 nights in Aug 2025

6/10 Okay

Addison

Disliked: Cleanliness
Stayed 5 nights in Aug 2025

6/10 Okay

Alma

Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Food not good, budget friendly hotel
Stayed 5 nights in Aug 2025

8/10 Good

Azucena Luna, Anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What we didn’t like is that every time we had to do an activity we had to drive all the way down to the city of Cancun. that’s why we think that very inconvenient
Stayed 7 nights in Aug 2025

6/10 Okay

Raquel, Somerset

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
One of the biggest disappointments during my stay was how often staff asked for tips. Within the first 10 minutes of arriving, I was asked by the woman at the 1st station front desk for a tip to “upgrade” my room. It felt like tipping was expected at every turn, which created unnecessary pressure. I came prepared to tip daily, but the constant requests were excessive — especially since most guests weren’t tipping at all. The timeshare presentation was another letdown. Lorena was excellent — professional, attentive, and a pleasure to work with. However the closing rep, Jesus, was arrogant and unpleasant. He was a major reason I decided not to purchase, and instead of feeling relaxed, It stressed me. On the positive side, the drinks were great — Angel in the buffet made the best cocktails, Jesus in the welcome area was friendly, and one of the shuttle drivers (older guy that goes to the gym near by) was fantastic. Unfortunately, I couldn’t tip them due to both resort ATMs being down. And by the time i met them i ran out of money. Even a walk to 7-11 didn’t solve the issue. My sincere apologies go to them, because they truly deserved it recognition for their service. But we will not be back.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ryanna Isabella

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here religiously every year for vacation. They are very accommodating and the staff is very helpful and welcoming. I have been able to grow great friendships with staff over the years. It is very clean and great for families.
Stayed 5 nights in Aug 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Astonishing views, plenty of entertainment for families and adults only, food was very good with lots of options and accommodations, and staff was very professional and courteous. We will definitely be back again soon!
Stayed 6 nights in Aug 2025

8/10 Good

Sanel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Aug 2025

8/10 Good

Michael L

Stayed 4 nights in Jun 2025

10/10 Excellent

Edwin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When they say all inclusive that’s exactly what it means. Great pools and restaurants
Stayed 6 nights in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⭐️⭐️⭐️⭐️⭐️ My husband and I just returned from Ocean Rivera Paradise, and we are still in awe of how amazing our experience was. From the moment we arrived, we were greeted with warmth and hospitality that set the tone for the rest of our stay. The resort itself is stunning – beautifully maintained, lush landscaping, and a layout that makes it easy to relax and enjoy. Our swim-up room was absolutely perfect. Waking up and stepping right into the pool felt like such a luxury, and the room was spacious, modern, and spotless. The food and drinks were incredible. The steakhouse was hands down one of the best meals we’ve had on vacation – everything was cooked to perfection and the service was excellent. We also fell in love with the adult-only bar at El Beso. It had the perfect atmosphere, amazing cocktails, and friendly bartenders who made us feel right at home. What really stood out, though, was the variety of things to do. Whether we wanted to lounge poolside, enjoy a quiet meal, or dance and sip cocktails, there was something for every mood. The entertainment and energy were always spot-on without ever feeling overwhelming. Every single staff member we encountered went above and beyond to make sure we were taken care of. You can tell they genuinely care about creating a special experience for their guests. We loved every single part of our stay and truly didn’t want it to end. This was one of the best vacations we’ve ever had, and we are already planning our next trip!
Stayed 3 nights in Aug 2025

2/10 Terrible

Reza

Disliked: Cleanliness, staff & service, property conditions & facilities
Rude staff
Stayed 7 nights in Aug 2025

8/10 Good

Elvyn, Yonkers

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very polite and helpful
Stayed 4 nights in Aug 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Aug 2025