Ocean Riviera Paradise All Inclusive

5.0 star property

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Photo gallery for Ocean Riviera Paradise All Inclusive

View from property
View from room
10 bars/lounges, 4 swim-up bars, 4 poolside bars
Privilege Master Suite RoofTop | Terrace/patio
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
$401
includes taxes & fees
Feb 23 - Feb 24

Explore the area

View in a map
Playa del Carmen, QROO
  • Place, Playa Xcalacoco
    ‪9 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪10 min drive‬
  • Place, Xcaret Eco Theme Park
    ‪20 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

Eden Junior Suite Garden view

8.4 out of 10
Very good
(26 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Eden Junior Suite with Jacuzzi

7.6 out of 10
Good
(9 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Eden Junior Suite Swim Up

8.0 out of 10
Very good
(15 reviews)
  • 613 sq ft
  • Sleeps 3

Eden Junior Suite Rooftop

8.4 out of 10
Very good
(6 reviews)
  • Garden view
  • 1453 sq ft
  • Sleeps 3

Privilege Master Suite Ocean Front

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1246 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite RoofTop

  • Ocean view
  • 2002 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Daisy Junior Suite Garden View

8.4 out of 10
Very good
(110 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

PRIVILEGE MASTER SUITE SWIM UP

  • 1237 sq ft
  • Sleeps 3

Daisy Junior Suite Pool View

8.2 out of 10
Very good
(33 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Pool View

9.4 out of 10
Exceptional
(19 reviews)
  • 614 sq ft
  • Sleeps 4

Eden Junior Suite Ocean View

8.0 out of 10
Very good
(11 reviews)
  • Ocean view
  • 614 sq ft
  • Sleeps 4

Privilege Junior Suite Garden View

9.2 out of 10
Wonderful
(19 reviews)
  • Garden view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Privilege Junior Suite Pool View

9.6 out of 10
Exceptional
(5 reviews)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

PRIVILEGE JUNIOR SUITE SWIM UP

9.0 out of 10
Wonderful
(17 reviews)
  • 613 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop

9.0 out of 10
Wonderful
(10 reviews)
  • Resort view
  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Standard

8.2 out of 10
Very good
(117 reviews)
  • Garden view
  • 614 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Privilege Master Suite

  • 1242 sq ft
  • Sleeps 3
  • 1 Double Bed

Privilege Junior Suite Rooftop Pool View

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Eden Junior Suite Rooftop Ocean View

  • Sea view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Junior Room, Pool View (suite)

9.0 out of 10
Wonderful
(4 reviews)
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed

Junior Suite Rooftop

  • 1453 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite Swim Up

8.0 out of 10
Very good
(1 review)
  • 614 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Ocean Riviera Paradise All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Ocean Riviera Paradise All Inclusive's full-service spa. Then enjoy a meal at one of the property's 11 restaurants.
Ocean Riviera Paradise All Inclusive offers 782 accommodations with free minibar items and laptop-compatible safes. 40-inch LED televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers.

This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

3 outdoor tennis courts and a complimentary water park are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Despacio has couples treatment room(s). Services include hot stone massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Ocean Riviera Paradise All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Ocean Riviera Paradise All Inclusive features a full-service spa, a complimentary water park, and 5 outdoor swimming pools. Dining is available at one of the property's 11 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 swim-up bars and 10 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 5-star property offers access to a business center and meeting rooms. This Mediterranean property also offers a children's pool, a nightclub, and a 24-hour fitness center. Guests can use the outdoor pool at a partner property. Limited complimentary onsite parking is available on a first-come, first-served basis.

Ocean Riviera Paradise All Inclusive is a smoke-free property.

Blue Moon - This bistro specializes in French cuisine and serves dinner only. Reservations are required.
Amaranto - Overlooking the garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Sakura - This theme restaurant specializes in Japanese cuisine and serves dinner only. Reservations are required. Open daily.
Ruta 66 - This restaurant specializes in American cuisine and serves dinner only. Open daily.
La Locanda - This theme restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite self parking

Food and drink

  • 10 bars/lounges
  • 11 restaurants
  • 4 poolside bars
  • 4 swim-up bars
  • A coffee shop/cafe
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Amaranto
  • Blue Moon
  • La Locanda
  • Ruta 66
  • Sakura

Things to do

  • 24-hour gym
  • 3 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free water park
  • Full-service spa
  • Hot tub
  • Nightclub
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • Stereo
  • Table tennis
  • TV in common areas

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Bowling alley
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Magnifying mirror
  • No elevator

More

  • 4 buildings
  • 4 floors
  • At least 80% lighting from LEDs
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Mediterranean architecture
  • Mosquito nets
  • Reception hall
  • Smoking not allowed
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms

Property is also known as

Ocean Riviera Eden beach All Inclusive Playa del Carmen
Ocean Riviera Eden beach All Inclusive
Ocean Riviera Eden beach Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Paradise All Inclusive All-inclusive property
Ocean Riviera Paradise All Inclusive Playa del Carmen
Ocean Riviera Eden by the beach All Inclusive
All-inclusive property Ocean Riviera Paradise All Inclusive
Ocean Riviera Paradise Eden by the beach All Inclusive

Ocean Riviera Paradise All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1412 out of 2778 reviews
Rating 8 - Good. 696 out of 2778 reviews
Rating 6 - Okay. 355 out of 2778 reviews
Rating 4 - Poor. 167 out of 2778 reviews
Rating 2 - Terrible. 148 out of 2778 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

WILLIAM, FLANDERS

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a rooftop hot tub and it was awesome ! Maid service could have been better. Ariz our butler was the most amazing person who handled everything for us even an impromptu Birthday celebration for my husband and myself in our friends swim up room complete with, beer, liquor, cake (which was delish) and champagne!! Julio and Maria at the privilege pool were top notch as well as Luis the bartender there too. Miguel in the privilege lounge was great to see still there from our last visit and he was great as last time. I know I’ve forgotten some names and apologize but you were all amazing!!! Our only complaint was that at our special dinner my husband and one of our friends returned their steaks because they were not done to their liking and he came back and said no. The chef said it’s done the way it’s supposed to be done. And he said no, it’s not done the way I want it. Please take it back and cook it some more. So he did. Then the chef came out and kind of glared at our table didn’t say anything, but we thought that was quite rude Can’t wait to try the newest in location when it’s open. Thank you all for everything!!!
View from our room
Stayed 7 nights in Oct 2025

4/10 Poor

Fitore

Stayed 5 nights in Oct 2025

8/10 Good

Estela

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Resort was great! Esthetics was very upscale and modern. Rooms were big and bathrooms were decent. Had a room the walks out to the waterpark that had 2 lounge chairs in our patio so we didn’t have to claim any chairs which was perfect with kids! Poops were never over crowded. Restaurants were great and all locations had great and friendly servers. Great price for a great quality resort. Only downside was the beach was fairly small but still great with lots of lounge chairs and shaded options.
Rooms with swim out pools
Beach with lots of shade
Lobby bar with great smells!
Walk out to the waterpark with private lounge chairs
Stayed 4 nights in Oct 2025

10/10 Excellent

Fiona

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff were friendly and very accommodating, specially David and Efrain!! The room was amazing and spending time on the beach and in the ocean was everything I wanted!!!
Stayed 4 nights in Oct 2025

10/10 Excellent

Fred

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay. The staff was so kind and helpful. The environment was both peaceful and festive, in different areas! There was so much to do.
Stayed 4 nights in Oct 2025

10/10 Excellent

maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love our stay nice hotel
Stayed 3 nights in Oct 2025

8/10 Good

Nadezda V

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Property is good. Buffet choice is limited. Restaurants is ok. Shows is ok. Beach is bad.
Stayed 8 nights in Oct 2025

10/10 Excellent

lynnea Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was friendly and hardworking , they gave us guest a great experience!
Stayed 5 nights in Oct 2025

10/10 Excellent

Adriana Garcia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service from all the staff/ A lot of activities during the day/ Rooms are awesome and they clean it everyday/ Food it’s good at every restaurant you go/ Privilege it’s definitely worth it!
La Locanda
Pez Vela
Lobby
Stayed 4 nights in Oct 2025

10/10 Excellent

Eileen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has been one of my all time favorites. The staff was amazing and all amenities were great. Will defy be coming back!
Stayed 6 nights in Oct 2025

10/10 Excellent

jeffrey t

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Butler (Ariz) was extremely helpful with any of our needs!! She exceeded all of our expectations!! Also our pool concierge (Julio) was absolute best concierge we have ever had in any of our previous stays at other resorts. Both need to be recognized by the H-10 management because they are great ambassadors for their company.
Stayed 7 nights in Oct 2025

10/10 Excellent

Maciej

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an incredible, unforgettable week here. Compared to other resorts I've stayed at, I was actually blown away by the entire experience. This is partially because we did the Privelege upgrade, and I would recommend it to anyone looking to book this or any resort. We were treated like VIPs from the second we stepped foot on the proeperty. We had a private, comfortable check in experience, butler service that took care of all our reservations and needs for the entire stay, a spectacular ocean view suite right on the beach, the list goes on. By far, the best features were the Privelege Lounge, where we enjoyed absolutely amazing food and service (I actually had the best steak of my life there, which is as surprising to me as to anyone who may read this) and the exclusive Privelege beach, with nonstop top tier service, perks, amenties and just fantastic paradise vibes. Literally, they thought of everything - sunscreen, beach toys for our toddler, pillows for your lounge chair, ice buckets with fresh water, abything you need. You can even order lunch right to your lounge chair. I loved every second. I didnt have a single bad drink - the mixology was on point. I enjoyed the variety of thoughtful and beautifully curated entertainment, I had more positive interactions with staff than I can count, and I ate better than I ever have at a resort. Every piece of this resort is thought out. We will be back. I miss it already. Thank you for a PERFECT vacation!
Stayed 7 nights in Oct 2025

4/10 Poor

Travis Shane

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The resort itself is beautiful and the food is decent, but there are some frustrating limitations to be aware of. You can only book the nicer dinner restaurants once per week, and several of them close one or two days during your stay, which really limits dining options. The reservation system on the app doesn’t work well, since most places show as full, so you have to go through guest services to get help. The coatis (small raccoon-like animals) are everywhere and can be aggressive around food. I saw a family at Ocean Burger have their meal taken right off their table, and they’ll dig into bags and strollers if left unattended. The biggest disappointment was the H10 Premium Travel Club presentation. Like most resorts, they try to upsell you, but this one feels more like a timeshare pitch. We were offered a couples massage for attending what was supposed to be a one-hour tour of upgraded rooms, but it turned into two and a half hours. When we declined, the salesman Federico became rude and unprofessional, even blaming our kids for “wasting time.” Overall, it’s a nice property with decent food and good potential, but the dining restrictions, animal issue, and aggressive sales tactics really take away from the experience. If you go, just skip the “premium tour” and focus on relaxing.
Stayed 5 nights in Oct 2025

8/10 Good

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2025

8/10 Good

MARIA ALIX

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very clean and convenient and the staff very courteous, and professional.
Stayed 4 nights in Oct 2025

8/10 Good

EDWIN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kids club (jelly house) staffs are super friendly and my kid love their activities very much. Very recommend to family with small kid to stay in this resort.
Stayed 6 nights in Oct 2025

10/10 Excellent

Traniece

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pools were clean just a lot of rain didn’t really have the availability to enjoy the pools
Stayed 3 nights in Oct 2025

10/10 Excellent

Hector, East Chicago

Liked: Cleanliness
Stayed 5 nights in Jun 2025

10/10 Excellent

Callie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the Kids Club staff and activities!
Stayed 4 nights in Oct 2025

8/10 Good

Melanie Krystyna

Stayed 9 nights in Oct 2025

10/10 Excellent

Gerlie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great! Love the pool by the beach and the restaurants are nearby
Stayed 4 nights in Oct 2025

8/10 Good

Lilly-Jo Faye

Stayed 6 nights in Oct 2025

10/10 Excellent

Tsvetina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing time at Ocean Riviera Paradise! The food was great, and we loved the resort’s layout — like one Main Street with pools, bars, and buildings on both sides. The Kids Club girls were wonderful, and there were fun activities every night. The shows were amazing, especially the fire show! We stayed in the Daisy building, close to the waterpark and a short walk to the beach. The room was clean and comfortable. Our favorite à la carte restaurants were Sakura and the Mexican. The only downside is the rocky beach, but everything else was perfect! We did snorkeling with Alex from Dive It — highly recommend!
Stayed 7 nights in Oct 2025

10/10 Excellent

Elgin, Surrey

Liked: Cleanliness, staff & service, property conditions & facilities
The staff, whether it was housekeeping, servers/bartenders were all friendly and accommodating.
Stayed 7 nights in Oct 2025

10/10 Excellent

Aaron E

Stayed 7 nights in Oct 2025