10/10 Excellent
WILLIAM, FLANDERS
Traveled with group, Traveled with family
Oct 30, 2025
Liked: Cleanliness, amenities, property conditions & facilities
We had a rooftop hot tub and it was awesome !
Maid service could have been better.
Ariz our butler was the most amazing person who handled everything for us even an impromptu Birthday celebration for my husband and myself in our friends swim up room complete with, beer, liquor, cake (which was delish) and champagne!!
Julio and Maria at the privilege pool were top notch as well as Luis the bartender there too. Miguel in the privilege lounge was great to see still there from our last visit and he was great as last time.
I know I’ve forgotten some names and apologize but you were all amazing!!!
Our only complaint was that at our special dinner my husband and one of our friends returned their steaks because they were not done to their liking and he came back and said no. The chef said it’s done the way it’s supposed to be done. And he said no, it’s not done the way I want it. Please take it back and cook it some more. So he did. Then the chef came out and kind of glared at our table didn’t say anything, but we thought that was quite rude
Can’t wait to try the newest in location when it’s open.
Thank you all for everything!!!

WILLIAM
Stayed 7 nights in Oct 2025





















































