This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
Water activities
Entertainment
Not included
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan in the sun loungers (chaise longues) or kick back in the shade with complimentary cabanas and umbrellas. At Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 4 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a fitness center, a garden, and a terrace. Onsite uncovered self parking and valet parking are complimentary.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma has designated areas for smoking.
Palafitos Overwater Bungalows at El Dorado Maroma, Gourmet All Inclusive by Karisma offers 30 accommodations with private plunge pools and indoor private spa tubs. Rooms open to furnished balconies. These individually furnished accommodations have separate dining areas. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels. Coffee/tea makers and free minibar items are provided. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free international calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking , Free valet parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Overwater Grill & Wine - Overlooking the ocean, this restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Papitos - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open select days.
CARIBBEAN GRILL RESTAURAN - This restaurant specializes in Caribbean cuisine and serves dinner only. Open select days.
Mio Cuccina Italiana - This restaurant specializes in Italian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Lima Limon Restaurant - This restaurant specializes in Peruvian cuisine and serves breakfast, lunch, and dinner. Open select days.
24-hour room service is available.
Guests can pamper themselves with a trip to the onsite spa, which has 14 treatment rooms. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
4 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Personal protective equipment, including masks, will be available to guests. Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (CDC).
Property follows sanitization practices of COVID-19 Guidelines (CDC)
Property does not offer onsite COVID-19 testing
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
LGBTQ friendly
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Service animals not allowed
Minimum guest age is 18
Debit cards
No gap period between guest stays
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Personal protective equipment, including masks, will be available to guests.
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and COVID-19 Guidelines (CDC).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).