This aparthotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Land activities
Entertainment
Not included
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive aparthotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive features 2 outdoor swimming pools and a fitness center. Dining is available at one of the aparthotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the aparthotel's bars, which include 2 poolside bars and 4 bars/lounges. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.
This 4-star property offers access to a business center. 2 meeting rooms are available. This all-inclusive aparthotel also offers a rooftop terrace, tour/ticket assistance, and gift shops/newsstands.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a smoke-free property.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive offers 287 air-conditioned accommodations with minibars and laptop-compatible safes. 55-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and change of towels can be requested.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Guests are offered a complimentary full breakfast each morning. A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Brasas - Onsite steakhouse. Reservations are required. Open daily.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.
Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages, hot stone massages, and sports massages. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
2 outdoor swimming pools are on site along with a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
No onsite parking is available. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer. Contactless check-in and contactless check-out are available. Individually-wrapped food options are available through room service. Each guestroom is kept vacant for a minimum of 24 hours between bookings. This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Debit cards not accepted
Property follows sanitization practices of Intertek Cristal (3rd party expert - Global)
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available through room service
Minimum guest age is 18
Gap period enforced between guest stays - 24 hours
Pool access available from 8:00 AM to 8:00 PM.
Guests under 18 years old are not permitted at this adults-only property.
This property advises that enhanced cleaning and guest safety measures are currently in place.
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.
Contactless check-in and contactless check-out are available.
Individually-wrapped food options are available through room service.
Each guestroom is kept vacant for a minimum of 24 hours between bookings.
This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global).
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).
Green / Sustainable Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ) guests.