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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5 star property

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Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Aerial view
Couples treatment rooms, body treatments, hot stone massages
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Housekeeping
$197
includes taxes & fees
Oct 18 - Oct 19

Explore the area

View in a map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Place, Mamitas Beach
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪3 min walk‬
  • Place, Quinta Avenida
    ‪3 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

8.2 out of 10
Very good
(52 reviews)
  • 263 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(12 reviews)
  • 263 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

7.8 out of 10
Good
(8 reviews)
  • 425 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

9.0 out of 10
Wonderful
(58 reviews)
  • 425 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

9.0 out of 10
Wonderful
(9 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

8.4 out of 10
Very good
(44 reviews)
  • 425 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

8.8 out of 10
Excellent
(76 reviews)
  • 520 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

9.4 out of 10
Exceptional
(10 reviews)
  • 562 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 1021 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

10.0 out of 10
Exceptional
(1 review)
  • 1057 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.5-star property in Downtown Playa del Carmen

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 2 meeting rooms. This all-inclusive property also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from 24-hour room service.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1459 out of 2546 reviews
Rating 8 - Good. 617 out of 2546 reviews
Rating 6 - Okay. 272 out of 2546 reviews
Rating 4 - Poor. 96 out of 2546 reviews
Rating 2 - Terrible. 102 out of 2546 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Timothy John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Charles

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my first resort it was actually pretty amazing.
Stayed 6 nights in Jul 2025

10/10 Excellent

Patricia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort for adults.
Stayed 3 nights in May 2025

6/10 Okay

Jamie

Traveled with group
Disliked: Amenities
The building itself is very beautiful. The staff was extremely friendly and went above and beyond. The big downfall was the times that they closed everything. This is an adult only resort yet one of the pools I was kicked out of twice at 6 o’clock on the dot. I went the first week of July and their sushi bar was closed in the swim bar was not open either the beach access was horrible and extremely small. I don’t even think I seen anyone from the hotel on the beach. The negatives that I mentioned were some of the reasons I chose the hotel.. So that soiled the mood somewhat.
Stayed 5 nights in Jul 2025

10/10 Excellent

Donna

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Our stay at Wyndham Alltra Playa del Carmen for my partner’s 60th birthday was truly memorable! The resort is gorgeous, the food was consistently delicious, and our upgraded oceanfront room gave us front-row seats to the full moon shimmering over the ocean — pure magic. We had a bump at the start with elevator issues, but the hotel manager completely turned things around. He went above and beyond to ensure we felt special and celebrated — personally checking in on us at the pool, at restaurants and shows, and throughout the resort. His kindness and attention made a lasting impression. Other than a few mosquitoes and tropical critters, the rest of our stay was relaxing, romantic, and filled with great service. We’d absolutely return and recommend it to anyone looking for a beautiful adults-only getaway!
Cabanas were great and comes with a bottle
Sushi by the pool
Lobster dinner with fire show
Stayed 5 nights in Jul 2025

10/10 Excellent

Rochelle

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. The food selection was good. The only downfall is the location of the water. There is not a very big beach. Basically, you had to go to the side of the hotel for a very small Beach. But other than that, everything else was wonderful.
Stayed 3 nights in Jul 2025

2/10 Terrible

Christian

Stayed 7 nights in Jul 2025

10/10 Excellent

Casie

Stayed 5 nights in Jul 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Michelle, Lafayette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely all inclusive. No real beach access though
Stayed 5 nights in Jun 2025

8/10 Good

Feliks

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the polite and efficient staff of the hotel. I would especially like to thank Alberto who works at the front desk. He helped us a lot.
Stayed 8 nights in Jul 2025

8/10 Good

Samantha D

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Kyle, Bear

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Let’s starts with Sebastian, best bartender around. Carried a conversation with us for two days straight about Playa. Served up awesome cocktails and by far the best asset to this resort. Find him to be your bartender. Rooms were very nice beds comfy. If you have the standard room, you want to be in room 410-422 for a surprise! Wish Off the Hook was open to try but next time! Food was fantastic for what we had time for.. Mexican restaurant was decent but make sure you get to the Italian restaurant, Wow was our food amazing there! Pool was nice, but the food hideout is at the beach bar! Check it out!
Stayed 2 nights in Jul 2025

8/10 Good

Rafael

Stayed 4 nights in Jul 2025

8/10 Good

Idalia, Baytown

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort and room were very clean. Bartenders at Las Olas bar were great, shoutout to Sebastian. Buffet was mediocre, wish that all dining options were open at all times. Entertainment was okay.
Stayed 5 nights in Jul 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved the stay at Wyndham Alltra. Not ready for our stay to end. Until next time!!!
Stayed 7 nights in Jul 2025

6/10 Okay

Traci

Traveled with family
Liked: Cleanliness
Disliked: Amenities
It wasn’t what was expected y pictures on the website. Not all amenities was available. I wouldn’t go back.
Stayed 6 nights in Jul 2025

6/10 Okay

Victoria Elena

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We found a cockroach in our room and the elevator didn’t work 80% of time
Stayed 4 nights in Jul 2025

6/10 Okay

Navdeep Kaur

Traveled with group
Liked: Cleanliness, amenities
Good
Stayed 4 nights in Jun 2025

2/10 Terrible

Ricardo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like that only one restaurant was open each night, and it was hard to a reservation. The sushi bar was closed. The stairway and the elevator was close, that was a pain. I'm so upset with this resort. I'm never going back. I payed for all-inclusive and still had to go out to eat. I love playa Del Carmen and it's people. I'm planning on going back in November.
Stayed 6 nights in Jul 2025

4/10 Poor

Justin

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The bars don’t open until 11am, then shut down around midnight. The food was hardly edible. However, the staff was phenomenal.
Stayed 2 nights in Jul 2025

10/10 Excellent

Tamieka

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything
Stayed 5 nights in Jun 2025

10/10 Excellent

Pamela

Stayed 3 nights in Jul 2025

10/10 Excellent

LaTisha A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful hotel! I loved the location and atmosphere. It’s close to 5th Avenue where you can shop local stores or mainstream stores. The beach is in walking distance. The food is fine but gets a little boring. The package is all inclusive so I have no complaints.
Stayed 4 nights in Jul 2025

10/10 Excellent

Roberto

Stayed 3 nights in Jul 2025