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Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Wyndham Alltra Playa del Carmen Adults Only All Inclusive

6 restaurants, international cuisine
Aerial view
3 bars/lounges, 2 poolside bars, swim-up bar, beach bar
Suite, 1 Bedroom, Oceanfront (Master) | Terrace/patio
Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • All inclusive
  • Bar
  • Room service
  • Housekeeping
  • Pool
  • Spa

Explore the area

Map
Constituyentes Number 1, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪3 min walk‬
  • Quinta Avenida
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪7 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Minibar, in-room safe, desk, blackout drapes

Standard Room, 2 Double Beds

  • 263.18 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

  • 263.18 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds

Junior Suite, 2 Queen Beds | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds

  • 425.18 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 425.18 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Queen Beds, Ocean View

Junior Suite, 2 Queen Beds, Ocean View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 2 Queen Beds, Ocean View

  • 425.18 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Oceanfront

Junior Suite, 1 King Bed, Oceanfront | Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed, Oceanfront

  • 519.91 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Oceanfront (Master)

Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom, Oceanfront (Master)

  • 1020.55 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Beachfront Walk-Out)

Junior Suite, 1 King Bed (Beachfront Walk-Out) | View from room

Junior Suite, 1 King Bed (Beachfront Walk-Out)

  • 561.67 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Oceanfront (Master)

Premium Suite, 1 Bedroom, Oceanfront (Master) | Minibar, in-room safe, desk, blackout drapes

Premium Suite, 1 Bedroom, Oceanfront (Master)

  • 1057.02 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

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Aerial view

Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

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All inclusive
Spa
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The price is $463
per night
$463 total
includes taxes & fees
Feb 5 - Feb 6
Hilton Playa del Carmen, an All-Inclusive Adult Only Resort

About this property

Wyndham Alltra Playa del Carmen Adults Only All Inclusive

4-star hotel in Downtown Playa del Carmen

Property Location
With a stay at Wyndham Alltra Playa del Carmen Adults Only All Inclusive, you'll be steps from Quinta Avenida and 3 minutes by foot from Mamitas Beach Club. This 4-star property is 0.2 mi (0.4 km) from Playa del Carmen Main Beach and 1.2 mi (1.9 km) from Playa del Carmen Maritime Terminal.

Rooms
Make yourself at home in one of the 287 air-conditioned rooms featuring minibars and LCD televisions. Complimentary wireless Internet access is available to keep you connected. Bathrooms with separate bathtubs and showers are provided. Conveniences include phones and coffee/tea makers, and housekeeping is provided daily.

Amenities
Take time to pamper yourself with a visit to the full-service spa. You can take advantage of recreational amenities such as a complimentary water park, an outdoor pool, and a sauna. Additional features at this property include complimentary wireless Internet access, gift shops/newsstands, and a banquet hall.

Dining
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.
Grab a bite to eat at one of the property's 6 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/café. Mingle with other guests at the complimentary reception, held daily. Relax with a refreshing drink from the beach bar or one of the 4 bars/lounges.


Business, Other Amenities
Featured amenities include a business center, a 24-hour front desk, and ATM/banking services.
Wyndham Alltra Playa del Carmen Adults Only All Inclusive is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive features a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness center. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Each day guests can enjoy a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This all-inclusive hotel also offers a rooftop terrace, gift shops/newsstands, and tour/ticket assistance.

Wyndham Alltra Playa del Carmen Adults Only All Inclusive is a smoke-free property.

A complimentary manager's reception is offered each day.
Ventanas - This buffet restaurant specializes in international cuisine.
Zarape - This theme restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Bella - This theme restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Brasas - Onsite restaurant. Reservations are required. Open select days.
Off The Hook - Onsite sushi bar. Guests can enjoy drinks at the bar. Open select days.
Late night fare is available from room service (during limited hours).

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All land activities and use of recreational facilities and equipment are included.

Land activities

Fitness facilities

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 poolside bars
  • 3 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Bella
  • Brasas
  • Off The Hook
  • Ventanas
  • Zarape

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Gym
  • Rooftop pool
  • Shopping
  • Steam room
  • Table tennis
  • Wine tasting room
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Beach cabanas (surcharge)
  • Beach towels
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Pool access available from 8:00 AM to 8:00 PM
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Panama Jack Resorts Playa del Carmen All Inclusive
Panama Jack Resorts Playa del Carmen All Inclusive Adults Only
Wyndham Alltra Playa del Carmen Adults Only All Inclusive Hotel

Wyndham Alltra Playa del Carmen Adults Only All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1521 out of 2688 reviews" "
Rating 8 - Good. 660 out of 2688 reviews" "
Rating 6 - Okay. 286 out of 2688 reviews" "
Rating 4 - Poor. 105 out of 2688 reviews" "
Rating 2 - Terrible. 116 out of 2688 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lourdes M

Everything
Stayed 7 nights in Oct 2024

10/10 Excellent

Kalynn

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really have no complaints about the property. Check in/out was smooth and staff was very helpful. It was in walking distance to 5th avenue and the ferry which is why we chose this resort in the first place. Mexican and Italian restaurant were both very good. We ate at the buffet every morning. We only did one excursion but we did book it through the resort. We will definitely return!
Stayed 6 nights in Oct 2024

6/10 Okay

Joseph John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Jennifer

Liked: Property conditions & facilities
A nice girlfriend getaway. Pools were lovely, food was great, and staff was very welcoming. Beach is very limited. We couldn't get a reservation at any of the nice restaurants our first night, which was a bummer.
Stayed 3 nights in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a very peaceful escape. We had the oceanfront one bedroom, it was amazing! The three balconies were great with the exception of the bugs. I know there are bugs outside, but they also came inside. We made at least three requests for someone to do something, but they only cleaned the room. We had to go to Walmart and buy spray. We sprayed a little inside and on the outside of the balcony doors. No more bugs! That’s all we wanted the resort to do.
Stayed 3 nights in Oct 2024

8/10 Good

Carla Catherine Henriquez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely. Stayed there 3 times and still loving it.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Muy poca comida y el buffe no trabajo por 2 dias el servicio gastronomico muy lento
Stayed 3 nights in Oct 2024

8/10 Good

Carlos

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok place will the RIU place next time not as old.
Stayed 5 nights in Sep 2024

10/10 Excellent

enrique

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Yagdeep

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I have two recommendations. 1) the breakfast is great. However, lunch should be different. I think it’s too monotonous and rice should be on the main course especially lunch time. 2) the height coming from the bathroom or entrance is too steep and a fall can cause injuries to the feet. Maybe another layer can reduce risk of a slip. Other than these I think we really loved our room and the staff were terrific. We will definitely visit again. Thanks
Stayed 4 nights in Oct 2024

6/10 Okay

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está bueno, las habitaciones grandes y limpias, los empleados son excelentes, vale destacar a Eduardo en Las Brazas, a Rutilio y Gleidis en el buffet, Miguel en el bar de la piscina y otros que no recuerdo, lo que me pareció muy mal en este hotel es que los bares no abren hasta después de las 11.00 a.m, he estado en otros hoteles en Riviera Maya y nunca he visto algo así, un hotel es para disfrutar de vacaciones, no para tener horarios, incluso, en la cafetería me dijeron que los helados no se sirven hasta después de las 11.00, en verdad, nunca volvería a este hotel.

8/10 Good

Melanie, dallas

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Like: the architecture, the staff Did not like: limited access to beach and the access is unsafe and undesirable; construction noise in hotel, limited amenities and activities. I told the front desk upon check in that it was my birthday and only acknowledgement I received is a small piece cake from the cafe in my room. Offer bday pkgs or something.
Stayed 3 nights in Oct 2024

8/10 Good

Heidi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall staff were great, food was great, clean, decent entertainment. Shut down drinks and pools early so no late night fun at the resort. Would be nice if had better beach access. Need a towel hut at upstairs pool.
Stayed 6 nights in Oct 2024

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Alexander, Dover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying at this property with my fiancé, we came last year July 2023 and just had to come back to experience this place again. First I must commend the staff, they are great! Pablo one of the waiters by the pool was by far the most attentive, good hearted person you will ever meet! He truly works hard and always had a smile on his face the whole time we were there. He also remembered us from last year! 😊 Now on to the rest of the place, the place was overall CLEAN, we saw staff cleaning non stop from 7am till 10pm I can only imagine them cleaning through the night. The food was great as well, on the property and off. There’s a buffet starting at 7am at Ventannas then it turns into an a la carte restaurant around 12 then buffet style later on, a sushi bar near the second floor pool, Brasas was great, Bella was FANTASTIC and we decided to get authentic Mexican food at a restaurant outside of the property close by. The room cleaning was excellent, the bathrooms were always left spotless. The property in general was amazing, the beach is small though and very rocky, there is a beach bar on the north side which was much calmer than the pool. But all in all GREAT all inclusive adults resort if you’re looking for some time away from the kids!
Stayed 4 nights in Oct 2024

2/10 Terrible

Frankely Jose

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
El personal es un amor , te tratan excelente pero para ser un resort de adultos es bien aburrido, sería más un hotel para ir a dormir y comer nada de diversión en parejas y el dueño debería invertir en modernizar el hotel esta bien antiguo y acabado . Hay mucha competencia afuera y otra cosa el dueño debería pagarles más alos trabajadores que abuso en verdad disque $14 dólares al día eso debería ser ilegal oh my god , ellos trabajan demasiado y dan un excelente servicio por tan poco dinero.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jessica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my room the ocean view and pool view I saw everything. Room wasn’t in a location to view the sunrise or sunset. I had to leave the room to see both. I didn’t like having to book dinner every day. I would prefer having buffet style option for breakfast, lunch and dinner. I didn’t feel that the dinners food was that great. I loved the sushi bar and the breakfast buffets.
Stayed 4 nights in Oct 2024

8/10 Good

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great looking property, really small beach front, but the friendliness staff ever.
Stayed 4 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

10/10 Excellent

Ethan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Insane experience
Stayed 5 nights in Oct 2024

10/10 Excellent

Dennis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location a block from 5th Ave.
Stayed 4 nights in Oct 2024

6/10 Okay

Timelda, Westland

Liked: Staff & service
rooms was always humid and our clothes too
Stayed 5 nights in Oct 2024

10/10 Excellent

Veronica

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay the only thing would be a more authentic Mexican food option for the buffet but the food available was good.
Stayed 4 nights in Oct 2024

10/10 Excellent

Juana, Plano

Stayed 4 nights in Sep 2024

2/10 Terrible

Katrice

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024