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Porto Playa Condo Hotel & Beachclub

4.0 star property

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Photo gallery for Porto Playa Condo Hotel & Beachclub

Front of property - evening/night
Aerial view
Exclusive Penthouse, 2 Bedrooms, Terrace | Private kitchen | Full-size fridge, microwave, stovetop, coffee/tea maker
Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio
Family Penthouse, 3 Bedrooms, Terrace | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast available
  • Hot Tub
  • Pool
  • Spa
  • 24/7 front desk

Explore the area

Map
1 Avenida Norte Esquina 16 Norte Bis, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Quinta Alegría Shopping Mall
    ‪2 min walk‬
  • Calle 12
    ‪3 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪18 min walk‬

Room options

View all photos for Family Condo, 2 Bedrooms, Garden View

Family Condo, 2 Bedrooms, Garden View | Balcony view

Family Condo, 2 Bedrooms, Garden View

  • 1033 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Penthouse, 2 Bedrooms, Terrace

Exclusive Penthouse, 2 Bedrooms, Terrace | Terrace/patio

Exclusive Penthouse, 2 Bedrooms, Terrace

  • 1507 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Exclusive Condo, 1 Bedroom

Exclusive Condo, 1 Bedroom | View from room

Exclusive Condo, 1 Bedroom

  • 861 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Family Penthouse, 3 Bedrooms, Terrace

Family Penthouse, 3 Bedrooms, Terrace | Terrace/patio

Family Penthouse, 3 Bedrooms, Terrace

  • 2206 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Double Bed and 2 Twin Beds

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About this property

Porto Playa Condo Hotel & Beachclub

4-star aparthotel in Downtown Playa del Carmen
2 restaurants, 2 outdoor pools, and a full-service spa are available at this aparthotel. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a coffee shop/cafe, and a hot tub are onsite. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a kitchen island. For a bit of entertainment, an LED TV comes with cable channels, and guests can also appreciate conveniences like a dining area and a sitting area. Housekeeping is available on request.
Porto Playa Condo Hotel & Beachclub offers 21 accommodations with minibars and safes. Rooms open to balconies. These individually decorated and furnished accommodations have separate sitting areas and include dining tables and kitchen islands. Beds feature Egyptian cotton sheets and premium bedding. 48-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen aparthotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub and a fitness center.

Guests under 17 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Maya Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open select days.
Dining is available at one of the aparthotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Wireless Internet access is complimentary. Porto Playa Condo Hotel & Beachclub features a full-service spa, 2 outdoor swimming pools, a hot tub, and a fitness center. For a surcharge, the property provides an airport shuttle (available 24 hours) and a theme park shuttle. This family-friendly aparthotel also offers a children's pool, spa services, and a terrace. Concierge services and wedding services can be provided. Onsite covered self parking is complimentary.

Porto Playa Condo Hotel & Beachclub has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 7:30 AM and noon.
ASI - Overlooking the ocean, this restaurant serves breakfast, brunch, and lunch.
KOBMA - This restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Reservations are required. Open select days.

Languages

English, Spanish

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • 2 outdoor pools
  • 3 treatment rooms
  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Pool loungers
  • Pool umbrellas
  • Spa tub
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Theme park shuttle (surcharge)
  • Car rental
  • Free covered self parking on site

Family friendly

  • Childcare (surcharge)
  • Children stay free (see details)
  • Children's pool
  • Crib: USD 10 per night

Restaurants on site

  • ASI
  • KOBMA

Kitchen

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Kitchen island
  • Microwave
  • Paper towels
  • Spices
  • Stovetop
  • Toaster oven
  • Water dispenser

Dining

  • Daily full breakfast available 7:30 AM to noon for a fee: USD 15 for adults and USD 13 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Dining table
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: USD 15 per night

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LED TV with cable channels

Outdoor areas

  • Balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free bottled water
  • Free local calls
  • Hair salon
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Meal delivery service
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near an outlet shopping mall
  • Near the ocean

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Mountain biking
  • Scuba diving
  • Snorkeling
  • Yoga classes
  • Casino nearby
  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby
  • Ziplining nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 21 units
  • 3 floors
  • At least 80% lighting from LEDs
  • Bed sheets changed on request
  • Built in 2005
  • Double-glazed windows
  • Garden
  • Housekeeping (on request)
  • Humane treatment of captive wild animals
  • Individual decor
  • Individual furnishings
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 250 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 15.00 for adults and USD 13 for children
  • Airport shuttle fee: USD 130 per vehicle (roundtrip, maximum occupancy 3)
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property is professionally cleaned

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 17 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Porto Beachclub
Porto Condo Hotel Beachclub
Porto Playa
Porto Playa Beachclub
Porto Playa Condo Hotel
Porto Playa Condo Hotel & Beachclub
Porto Playa Condo Hotel And Beachclub
Porto Playa Condo Hotel Beachclub Playa del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Beachclub Playa del Carmen
Porto & Beachclub Del Carmen
Porto Playa Condo Hotel Beachclub
Porto Playa Condo Hotel & Beachclub Aparthotel
Porto Playa Condo Hotel & Beachclub Playa del Carmen
Porto Playa Condo Hotel & Beachclub Aparthotel Playa del Carmen

Porto Playa Condo Hotel & Beachclub Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 269 out of 368 reviews
Rating 8 - Good. 70 out of 368 reviews
Rating 6 - Okay. 21 out of 368 reviews
Rating 4 - Poor. 4 out of 368 reviews
Rating 2 - Terrible. 4 out of 368 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Sharon

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 4 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Resty

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Jorge

Traveled with family
Liked: Cleanliness, property conditions & facilities
Did not appreciate the fact that there were no channels on tv and when I asked I was told “oh tomorrow we can install a tv box….. it was raining and we stayed in the room that night… next day was too late, we where leaving
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, property conditions & facilities
Loved it here and would love to come stay again. Grimm and grounds was very clean, everything is close easy to get around. There was not an elevator so it’s not accessible for those who aren’t able to use stairs. There were two issues during the stay. The AC in the master bedroom was not working but they came right up and fixed it. One evening I couldn’t get the shower water hot but they immediately came in and fixed it. When the rain started there was a small leak coming through the screw in the sliding door in master bedroom in which they sent maintenance up and fixed immediately. Even with these issues I still loved it there and would come back. I would reccomend and still give them a high rating in the review. The staff was kind and friendly.
Stayed 7 nights in Sep 2024

10/10 Excellent

Seelene

Liked: Cleanliness, amenities, room comfort
I absolutely loved it! I'm quite picky with hotels , but this was an excellent stay!
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
We brought 11 with us that shared 3 units . Everything was fabulous, no issues at all . Pool was amazing, rooftop area gorgeous
Stayed 7 nights in Sep 2024

10/10 Excellent

Hugo

Liked: Cleanliness, property conditions & facilities
Everything went great
Stayed 4 nights in Aug 2024

8/10 Good

Mariela

Traveled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Eric

Liked: Cleanliness, property conditions & facilities
Staff was helpful and looked after concerns quickly.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nicholas

Traveled with group
Very nice
Comfortable and a great deal for the money
Stayed 2 nights in Aug 2024

10/10 Excellent

Claudia Esmeralda

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Arnulfo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good location shopping, dining was walking distance.
Stayed 7 nights in Jul 2024

10/10 Excellent

wanda

Stayed 3 nights in Aug 2024

10/10 Excellent

Olivia, San Lorenzo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well maintained facility in a great location. Clean, well kept, nice pool. Wifi was excellent.
Stayed 6 nights in Jul 2024

10/10 Excellent

Frances

Liked: Cleanliness, property conditions & facilities
Tiene muy buena ubicación. Es seguro y tranquilo!
Stayed 7 nights in Jul 2024

10/10 Excellent

Krish

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a 2 bedroom condo on the main floor which was well appointed. The main courtyard was very well landscaped with lot of trees, bushes and seating areas. Close to shopping and dining. The beach nearby wasn't worth visiting. You may want to go further north from here. Very walkable. The staff was professional, but not the friendliest. Be mindful of the $50/hour late checkout fee. No getting around that.
Stayed 2 nights in Jul 2024

10/10 Excellent

Nelida Giovana Barrios

Liked: Cleanliness, property conditions & facilities
Nos encanto quedaron en Porto Playa, muy buena atención y muy buen servicio! Trabajadores amigables y un ambiente seguro!
Stayed 8 nights in Jul 2024

10/10 Excellent

Stephanie, Brooklyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Place was beautiful and staff were helpful.
Stayed 3 nights in Jul 2024

10/10 Excellent

LIZBETH

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay. The rooms where very spacious and the staff was very nice. Its walking distance to the beach and restaurants.
Stayed 4 nights in Mar 2024

4/10 Poor

Olga, Denver

Disliked: Property conditions & facilities
Breakfast was not a breakfast they give you coupons and two options for dining where you supposed to pay additional fees. Room keys didn’t work. Not overly friendly staff. Did not feel too welcomed and there were so aggressive about the deposit! Of 250 usd They sent me two emails prior to my arrival and that is the first thing they asked. I would never go back
Stayed 8 nights in Jun 2024

10/10 Excellent

Melisa

Liked: Property conditions & facilities
Great property with a great location. Worth it.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Property is an awesome area near stores and where all the hype of the party is at.
Stayed 1 night in May 2024

10/10 Excellent

Rosiel

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
My family and I loved everything of this condo. Thank you for the dedication and attention of every detail, I really appreciated my stay with you guys.
Stayed 5 nights in May 2024

8/10 Good

Therese

Liked: Cleanliness, room comfort
Relaxing place to stay
Suite was very comfortable and spacious. Staff were helpful. The suite was very quiet which was lovely. Pool is nice, but would have been more refreshing if the water was cooler. Overall very enjoyable stay. Carlota across the road was great for breakfast. Good coffee!
Stayed 2 nights in Apr 2024