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Residence Inn by Marriott Playa del Carmen

3.5 star property

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Photo gallery for Residence Inn by Marriott Playa del Carmen

Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing
Free daily continental breakfast
In-room safe, laptop workspace, blackout drapes, soundproofing
Rooftop terrace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free airport shuttle
  • Pet friendly
$88
includes taxes & fees
Dec 7 - Dec 8

Explore the area

View in a map
Retorno 50 Avenida Sur, Carretera 307, Cancun Tulum Chetumal Cancun, Playa del Carmen, QROO, 77717
  • Place, Centro Maya Shopping Center
    ‪13 min walk‬
  • Place, Playacar Golf Club
    ‪16 min walk‬
  • Place, Playacar Beach
    ‪2 min drive‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Studio, 1 King Bed

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed

9.6 out of 10
Exceptional
(37 reviews)
  • 442 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds

In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds

9.6 out of 10
Exceptional
(62 reviews)
  • 542 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

Studio, 1 King Bed with Sofa bed, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 1 King Bed with Sofa bed, Garden View (Balcony)

8.8 out of 10
Excellent
(16 reviews)
  • 445 sq ft
  • Golf view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Garden View (Balcony)

Studio, 2 Queen Beds, Garden View (Balcony) | In-room safe, laptop workspace, blackout drapes, soundproofing

Studio, 2 Queen Beds, Garden View (Balcony)

9.4 out of 10
Exceptional
(20 reviews)
  • 545 sq ft
  • Golf view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Golf View (Balcony)

Suite, 2 Bedrooms, Golf View (Balcony) | Living area | 55-inch flat-screen TV with cable channels, TV

Suite, 2 Bedrooms, Golf View (Balcony)

9.0 out of 10
Wonderful
(18 reviews)
  • 712 sq ft
  • 2 bedrooms
  • Golf view
  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior detail
Holiday Inn Express & Suites Playa Del Carmen by IHG
  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, 1,014 reviews
Holiday Inn Express & Suites Playa Del Carmen by IHG

About this property

Residence Inn by Marriott Playa del Carmen

3.5-star hotel in Playacar
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a rooftop terrace. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free airport shuttle. Other amenities include a 24-hour business center, a conference center, and a meeting room. Housekeeping is available on request.
Residence Inn by Marriott Playa del Carmen offers 149 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include dining tables. 55-inch flat-screen televisions come with cable channels. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desk chairs and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Residence Inn by Marriott Playa del Carmen features an outdoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and meeting rooms. A complimentary breakfast is offered each morning. A roundtrip airport shuttle is complimentary to guests (available on request). This Playa del Carmen hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. A complimentary grocery shopping service and wedding services can be provided. Complimentary uncovered self parking is available on site.

Residence Inn by Marriott Playa del Carmen is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 7:00 AM to 10:00 PM on request
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Golf clubhouse
  • Outdoor pool
  • TV in common areas

Family friendly

  • Dining table
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Free grocery shopping service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Area rugs in public areas
  • Area rugs in room
  • Braille/raised signage
  • Elevator (49 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Phone accessibility kit
  • Pool access ramp on site
  • Smooth flooring in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Built in 2021
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Griddle
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop
  • Toaster
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 50 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: USD 50

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 50 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

By Marriott Carmen Carmen
Residence INN Playa DEL Carmen
Residence Inn by Marriott Playa del Carmen Hotel
Residence Inn by Marriott Playa del Carmen Playa del Carmen

Residence Inn by Marriott Playa del Carmen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 791 out of 1067 reviews
Rating 8 - Good. 166 out of 1067 reviews
Rating 6 - Okay. 49 out of 1067 reviews
Rating 4 - Poor. 25 out of 1067 reviews
Rating 2 - Terrible. 36 out of 1067 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Kristen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will come again if around PDC with kiddos

Rooms are clean. A/C works. Close to PDC and Xcaret. We used a vehicle to move around. Basic buffet but worked for our family with two kiddos of 3 and 6 yrs of age. Kitchen area worked well. Overall good experience.
Stayed 5 nights in Aug 2025

10/10 Excellent

renee

Stayed 1 night in Aug 2025

10/10 Excellent

luigi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All excellent
Stayed 2 nights in Aug 2025

10/10 Excellent

Juan Manuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved our experience here. Very quiet, clean and great condition and facilities. 100% recommend.
Stayed 2 nights in Aug 2025

8/10 Good

Stacey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful, comfortable and homie. Beds very comfortable. But the water pressure in the shower was ridiculous! I had to take a quick body shower and wait til we went to next hotel to wash hair.
Stayed 1 night in Aug 2025

10/10 Excellent

Aholibama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una opción para días de descanso
Stayed 1 night in Aug 2025

8/10 Good

Andrea, bogota

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was good but same food everyday.
Stayed 7 nights in Aug 2025

10/10 Excellent

Shirley Berenice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Claudia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable
Stayed 5 nights in Jul 2025

10/10 Excellent

carlos, tooele

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff super friendly. Clean rooms and nice area close to restaurants totally recommended
Welcome package
Stayed 1 night in Jul 2025

10/10 Excellent

JOAQUIN

Stayed 1 night in Aug 2025

10/10 Excellent

nikhila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay with family
Stayed 2 nights in Jul 2025

10/10 Excellent

David Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very well-maintained. Excellent service staff was friendly and accommodating.
Stayed 10 nights in Jul 2025

10/10 Excellent

Mario Torres

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super comodo, amplio, limpio y amabilidad

La habitación es super comoda, muy amplia, el hotel es nuevo o recién remodelado, cuenta con una cocina muy amplia y equipada, muy recomendable, todo muy limpio.
Stayed 1 night in Jul 2025

10/10 Excellent

Gerardo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cómodo Amplio Limpio
Stayed 2 nights in Jul 2025

10/10 Excellent

Maricela, Wylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 2 nights in Jul 2025

10/10 Excellent

Rene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Excelente hotel y ubicación.
Stayed 2 nights in Jul 2025

8/10 Good

Lacey, Oklahoma City

Stayed 2 nights in Jul 2025

10/10 Excellent

Julieta Razo de

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful and nice!
Stayed 1 night in Jul 2025

8/10 Good

Renelli Palmiery

Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 2 nights in Jul 2025

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place

Buen lugar. Excelente para quedarse e ir a varios tours
Stayed 3 nights in Jul 2025

10/10 Excellent

Nicolas

Stayed 4 nights in Jul 2025