Hotel Riu Palace Riviera Maya - All Inclusive

4.0 star property

Choose dates to view prices

Photo gallery for Hotel Riu Palace Riviera Maya - All Inclusive

Fountain
Aerial view
5 bars/lounges, swim-up bar, poolside bar
Lobby
Minibar, in-room safe, laptop workspace, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

Explore the area

Map
Avenida Xaman-ha, Mza 9 and 10, L1, Playacar Riu Resort Complex, Playa del Carmen, QROO, 77710
  • Playacar Golf Club
    ‪2 min walk‬
  • Playacar Beach
    ‪6 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min drive‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

Junior Suite, Ocean View (B2C-US)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (U)

10.0 out of 10
Exceptional
(6 reviews)
  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (U)

9.4 out of 10
Exceptional
(19 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior, L)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | U)

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (U)

  • 377 sq ft
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (L)

  • Sleeps 8
  • 2 King Beds OR 4 Double Beds

Junior Suite (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (M)

10.0 out of 10
Exceptional
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (M)

9.4 out of 10
Exceptional
(16 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (Superior | B2C-CA)

  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Suite (L)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Suite (M)

10.0 out of 10
Exceptional
(1 review)
  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (C)

8.8 out of 10
Excellent
(30 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms (Superior | C)

  • 377 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms (C)

8.0 out of 10
Very good
(1 review)
  • 366 sq ft
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

Suite (B2C-CA)

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior | C)

9.8 out of 10
Exceptional
(11 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (U)

9.2 out of 10
Wonderful
(249 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Courtyard View (E)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior | B2C-CA)

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Twin Sofa Bed

Suite (C)

  • 721 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite (B2C-CA)

  • 337 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (C)

10.0 out of 10
Exceptional
(3 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite (Superior B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms (Superior | B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Suite (B2C-US)

  • 721 sq ft
  • Sleeps 2
  • 1 King Bed

Junior Suite, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (Superior, U)

8.6 out of 10
Excellent
(54 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite (B2C-US)

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite Junior with internal view

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

Suite Junior

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

Suite Junior

  • Sleeps 4
  • 2 Double Beds

Suite

  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds

Suite Junior with Sea View

  • Sea view
  • Sleeps 3

Similar properties

About this property

Hotel Riu Palace Riviera Maya - All Inclusive

4-star property in Playacar
Catch some rays at the beach or spend the day relaxing at Hotel Riu Palace Riviera Maya - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants. Housekeeping is available on request.
Hotel Riu Palace Riviera Maya - All Inclusive offers 460 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of towels. Housekeeping is provided on request.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Hotel Riu Palace Riviera Maya - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Hotel Riu Palace Riviera Maya - All Inclusive features an outdoor pool and a health club. Dining is available at one of the property's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a nightclub, and a hot tub. Onsite covered self parking is complimentary. A total renovation of this property was completed in December 2019.

Hotel Riu Palace Riviera Maya - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11:00 AM.
Don Rafael - This buffet restaurant serves breakfast, lunch, and dinner.
Il Portico - This theme restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Agave - This theme restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
Yashima - This theme restaurant specializes in Japanese cuisine and serves dinner only. Open daily.
Krystal - This restaurant specializes in Fusion cuisine and serves dinner only. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking
Snorkeling
Windsurfing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Water fitness

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free covered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 5 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Agave
  • Don Rafael
  • Il Portico
  • Krystal
  • Yashima

Things to do

  • 18-hole adjacent golf course
  • Beach volleyball
  • Bicycle storage
  • Children's pool
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Nightclub
  • Outdoor pool
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Windsurfing

Family friendly

  • Children's games
  • Children's pool
  • Free children's club
  • Grocery/convenience store
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • No elevator

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • Art Deco architecture
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • Renovated entire property - December 2019
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Dryer
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Riu Palace Riviera Maya
Maya Riviera All Inclusive
Riu Palace Maya
Riu Palace Riviera
Riu Palace Riviera Maya
Riu Palace Riviera Maya All Inclusive
Riu Palace Riviera Maya All Inclusive Playa del Carmen
Riu Palace Riviera Maya Playa del Carmen
Riu Riviera
Riu Riviera Maya Palace
Riu Palace Riviera Maya All Inclusive All-inclusive property
Riu Riviera Maya Inclusive in

Hotel Riu Palace Riviera Maya - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1780 out of 2390 reviews
Rating 8 - Good. 389 out of 2390 reviews
Rating 6 - Okay. 129 out of 2390 reviews
Rating 4 - Poor. 45 out of 2390 reviews
Rating 2 - Terrible. 47 out of 2390 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Oronzo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent
Stayed 7 nights in Mar 2025

10/10 Excellent

OCTAVIO

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great pool and nightly shows. Lots of good food variety. Very good amenities. Access to other close by Riu properties by cab.
Stayed 5 nights in Mar 2025

10/10 Excellent

Youssef

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this hotel. The staff was exceptionally kind and welcoming, always ready to assist with a smile. The property is clean and quiet, perfect for a relaxing getaway. Its location near 5th Avenue made it easy to explore shops, restaurants, and local attractions. The food was excellent and diversified, with something delicious for every taste. We truly enjoyed our time here and would gladly come back.
Stayed 4 nights in Apr 2025

2/10 Terrible

Sarkis

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed at Roof Hotel in Cancun and unfortunately had a horrible experience. I woke up with bedbug bites all over my hands. I reported it to the staff as I was checking out, but they were completely dismissive and showed no concern at all. When I returned home, I had to visit a doctor and get medication to treat the bites. It took nearly four weeks for them to fully heal. This was not only painful but also incredibly stressful. I expected basic cleanliness and hygiene, and this stay fell far below that standard. I do not recommend this hotel to anyone until they address this issue seriously.
Stayed 3 nights in Mar 2025

8/10 Good

Angela

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool layout was awesome.. the buffet was small with limited selection . The staff amazing the cleanliness was top notch
Stayed 7 nights in Mar 2025

10/10 Excellent

Jeroen

IT was good.
Stayed 5 nights in Mar 2025

10/10 Excellent

Meglena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rui Palace didn't dissapoint again. The property was very clean. The food was good. If you ask for good alchohol you will get, otherwise you get whatever is the cheapest. We liked the Japanese restaurant and Krystal the most. Entertaiment was good. The neon party was a hit.The only negative part was the seeweed. Other hotels around were cleanig them daily and at ours it was just left there to smell. The matresses can use some improvement as well. Not comfortable at all, but everything else was really good.
Stayed 6 nights in Mar 2025

10/10 Excellent

Ahmad

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing that we didn't like about our stay at the Riu Maya Riviera. Beaches were great, food was good, the staff were excellent. I have nothing but great things to stay about our vacation. My family had a great time.
Stayed 5 nights in Mar 2025

10/10 Excellent

teresa ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleased with this property. Very clean. Staff was very good! Breakfast buffet was fabulous. Beach and pool facilities were better than expected.
Stayed 5 nights in Mar 2025

10/10 Excellent

Elvia Suzel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una excelente experiencia!! Lo único q pudiera mejorar un poco es las opciones en los restaurantes a la carta para la cena ,por lo demás todo excelente!! El servicio en la arena es increíblemente bueno !! Rigo se encargó de hacernos pasar unas de las mejores vacaciones en los últimos años,excelente muchacho,respetuoso y amable como pocos !! Gracias en nombre de toda mi familia 🙏 La limpieza en general es excelente y en las habitaciones insuperables esa chicas !!
Stayed 6 nights in Mar 2025

10/10 Excellent

Halwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with awesome people. The service is top notch as well as the food and drinks. Enjoyed the walks on the beach even though a lot of seaweed the second week Pool was always a nice temperature any time of day. The Riu party’s on Friday nights are crazy fun! All the people who serve at the Riu make this place worth coming back too!
Stayed 14 nights in Mar 2025

10/10 Excellent

Kathlynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff seemed to really enjoy their jobs and were very friendly. Condition of hotel and rooms were excellent and very clean.
Stayed 5 nights in Mar 2025

10/10 Excellent

Kari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Always felt taken care of the moment we walked in the front doors! Thank you!!
Stayed 5 nights in Mar 2025

10/10 Excellent

Grettel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hemos estado en varios Riu en playacar, pero el Riu Palace Riviera Maya superó nuestras expectativas, este Hotel cuenta con todo lo que necesitamos para una estancia confortable. Quiero dar un 5star, pero doy un 4star, debido a nuestra llegada después de un largo viaje, el front desk que nos atendió su nombre es Guillermo, pues nos hizo pasar un mal momento, yo había confirmado con el hotel y directamente con la compañía de Riu hice todos los cambios que debía antes de hacer este viaje, y por alguna razón no aparecían en el sistema. Lo primero que me dijo fue debes llamar a Riu, sin dejarme hablar y me interrumpía constantemente sin dejarme mostrarle mis pruebas de todos los cambios hechos, el adoptó una posición de cero ayuda. Yo tenía todos los emails con las confirmaciones de todos los cambios, como en efecto al final llamo y no era un error mío, si no del sistema k no lo habían actualizado. No creo k es lo primero que queremos encontrarnos después de volar tantas horas en familia y con niños para tomarnos unas vacaciones, si no tiene paciencia para lidiar con el publico pues creo que debe de estar en otra posición. El resto del personal les doy un 10.00000k de estrellas ✨ un servicio espectacular. Señalo el tema de la piscina no tienen capacidad para todo el hotel si llegas pasado las 8am, ya no encuentras lugar para sentarte, pero es un problema al parecer de todos los Riu y es lo que mas veo que comentan en los reviews. La comida variada, los restaurantes a la carta exq
Stayed 6 nights in Mar 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful Property! The staff, food and the hotel premises were all fantastic! What a memorable time we had!
Stayed 8 nights in Mar 2025

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Upon arrival at check in we were told that we needed to pay an extra 5000 dollars for our children. That Expedia had made a mistake when we booked and they said they needed more money and an extra room. We were in my opinion trying to be extorted by the staff at check in after two long hours they finally said we could check in. It was too much of hassle made our trip start with a sour note will never go back and haven to endure that level of abuse in another country. We were at a disadvantage given I was with my family. But we didn’t give in and we were allowed to stay. The funny thing was when we contacted Expedia after they let us check in Expedia called the front desk and they said no problem nothing happened which made me even more suspicious about their behavior. NEVER GOING BACK.
Stayed 7 nights in Mar 2025

8/10 Good

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was great—Joe at the RiuFit was fantastic and Aldo and Antonio at the plaza for all the shows were wonderful. Truly everyone was. The only issue was the food was sub par. We had a couple good meals but mostly left our mealtimes hungry or disappointed. Again—NOT the service. Just the actual food.
Stayed 5 nights in Mar 2025

8/10 Good

John

Stayed 3 nights in Mar 2025

10/10 Excellent

esnilcys

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the beach and the pools. Kids had a blast. One of the best buffet I’ve had in an all inclusive resort. Plenty of activities for everybody. The area around the hotel is well kept , safe and walkable
Stayed 5 nights in Dec 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
The Beach is beautifull.
Stayed 3 nights in Mar 2025

8/10 Good

Roska

Liked: Cleanliness, staff & service, property conditions & facilities
We love RIU Palace Hotels We missed the beach but it is not up to you You should have 2 Mexico nights per week Thank you

10/10 Excellent

Jeanette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had an amazing time. The entertainment team was beyond fun n funny. I had a blast.
Stayed 5 nights in Mar 2025

10/10 Excellent

Pavel Nikolayevich, Minnetonka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Mar 2025