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Hotel Riu Playacar - All Inclusive

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel Riu Playacar - All Inclusive

A large swimming pool surrounded by palm trees and lounge chairs, with a view of the ocean and clear sky.
An aerial view of a resort with two large swimming pools, beach access, and palm trees.
A chef in a white uniform preparing a dessert with a Buddha statue in the background.
A modern hotel lobby with a large glass facade, a Traciata restaurant, and potted plants.
A resort with multiple white-roofed buildings, a central pathway lined with palm trees, and a view of the ocean.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free WiFi

Explore the area

View in a map
Avenida Xaman Ha Manzana Lote, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪8 min walk‬
  • Place, Playacar Beach
    ‪10 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪13 min walk‬

Room options

View all photos for Junior Suite (U)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (U)

9.8 out of 10
Exceptional
(6 reviews)
  • 517 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room (M)

7.0 out of 10
Good
(8 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (L)

9.6 out of 10
Exceptional
(4 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room (E)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (E)

9.4 out of 10
Exceptional
(3 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (No balcony - M)

A hotel room with a bed, bedside table, and a large mirror with a floral design.

Double Room (No balcony - M)

8.4 out of 10
Very good
(9 reviews)
  • 366 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite Mexico

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite Mexico

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-US)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (B2C)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (B2C)

  • 517 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Double Room, Ocean View (U)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (U)

9.0 out of 10
Wonderful
(19 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Ocean View (B2C-US)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (B2C-US)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Ocean View (L)

A hotel room with a bed, a desk, a chair, and a TV.

Standard Double Room, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 314 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (L)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (L)

  • 314 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite (C)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (C)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (C)

9.0 out of 10
Wonderful
(17 reviews)
  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite (B2C-CA)

A modern hotel room with a large bed, a green sofa, a TV, and a balcony with curtains.

Junior Suite (B2C-CA)

  • 314 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (U)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, Connecting Rooms (C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (C)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, Connecting Rooms (B2C-CA)

  • 1 bedroom
  • Sleeps 8
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, 2 Bedrooms (B2C-US)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Double Room, 2 Bedrooms (B2C-US)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room, Connecting Rooms (L)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room ( Kid Free | C)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room ( Kid Free | C)

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (Kids Free | B2C-CA)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Standard Double Room, Ocean View (E)

  • Sleeps 3
  • 1 King Bed

Junior Suite (E)

  • Sleeps 4
  • 1 King Bed

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (U)

A hotel room with a bed, a desk, a chair, and a large mirror with a floral design.

Standard Double Room (U)

8.4 out of 10
Very good
(141 reviews)
  • 314 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

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About this property

Hotel Riu Playacar - All Inclusive

Housekeeping is available on request.
Hotel Riu Playacar - All Inclusive offers 396 accommodations with minibars and safes. Televisions come with satellite channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Renova Spa has massage/treatment rooms. Services include massages and manicures and pedicures. The spa is open daily.
Hotel Riu Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Playacar - All Inclusive features a full-service spa, 3 outdoor swimming pools, a waterslide, and a health club. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, spa services, and a complimentary children's club. Onsite uncovered self parking is complimentary.

Hotel Riu Playacar - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 11:30 AM.
The Palms - This buffet restaurant serves breakfast, lunch, and dinner. Open daily.
Jade - This restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Turquesa - This poolside steakhouse serves dinner only. Open daily.
Traviata - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Anana - Onsite lobby lounge. Open 24 hours. Open daily.

Property amenities

Restaurants on site

  • Anana
  • Jade
  • The Palms
  • Traviata
  • Turquesa

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.
Property Registration Number 008-007-003935/2025

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Playacar Riu
Riu Playacar
Riu Playacar All Inclusive
Hotel Riu Playacar Riviera Maya/Playa Del Carmen, Mexico
Playacar Hotels
Riu Playacar Hotel Playa Del Carmen
Riu Playacar Mexico
Riu Playacar Playa Del Carmen
Riu Playacar Reviews
Rui Playacar
Riu Playacar All Inclusive Playa del Carmen
Riu Playa Del Carmen
Riu Playacar All Inclusive All-inclusive property
Riu car Inclusive inclusive p

Hotel Riu Playacar - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1003 reviews
Rating 8 - Good. 248 out of 1003 reviews
Rating 6 - Okay. 83 out of 1003 reviews
Rating 4 - Poor. 30 out of 1003 reviews
Rating 2 - Terrible. 31 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room were very clean staff very friendly the food was great bars excellent
Stayed 9 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay!
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel for families
Stayed 8 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location well maintain especially staff is great!!
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the resort and it was just what our family needed!!
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was amazing!! Overall amazing resort to stay at
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great room and the amenities were great. We had the best teio.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool area and activities were excellent. House keeping was beyond excellent. Reception area staff excellent. All restaurants were excellent in services except in one where my party didn't receive good service. Overall the stay was very good and I recommend others to visit.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and the property is beautifully maintained
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and wonderful service
Stayed 6 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the friendly, smiling, and helpful staff, as well as the delicious food. The room was very clean and well maintained, which made my stay even more comfortable. The main area for improvement would be adding more entertainment and activities throughout the day and evening. I would definitely come back and highly recommend this resort to others. The wonderful staff, great food, and welcoming atmosphere made my stay very enjoyable.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, welcome staff, great food
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had An Amazing solo trip. The staff were So welcoming and helpful. The amities and food were Amazing. When I walking into my suite, it smelt Sooooo Good! It was my 1st all inclusive and I will return. I can’t speak highly enough.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, the other guess all were so friendly and kind, helpful. I can't recall a time when Everyone speaks to everyone. Beautiful, friendly staff/people.
Stayed 4 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities
Best part was coming to a nice clean room after a day of activities. Dolores was the best.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant resort
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was full of algae
Stayed 7 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly Rooms are very clean. Go see Jorge at the swim up bar. He is excellent The shows were ok.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay. We felt safe and everything was clean. The food and drinks were great.
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The sargasso was pretty bad, the pools were very crowded and is the small resort and all pools are next to each other. We visited riu Yucatán and the entire family Have fun for the day. The staff is very nice, the food was good and different restaurants for you to enjoy.
Stayed 4 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bufet food was always the same.
Stayed 7 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, decent food and beautiful beach
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Awesome stay and excellent food all around.
Stayed 5 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing special thanks to Bryan at the reception! Really enjoy my time at this hotel I’ll will come back for sure
Stayed 6 nights in May 2026