See all properties

Hotel Riu Yucatan - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Yucatan - All Inclusive

4 outdoor pools, pool umbrellas, sun loungers
5 bars/lounges, swim-up bar, poolside bar
On the beach, white sand, sun loungers, beach towels
Buffet
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot tub
  • Breakfast included
  • Spa
  • Parking included
$322
includes taxes & fees
Apr 1 - Apr 2

Explore the area

View in a map
Avenida Xaman-ha, Manzana 3, Lote 1, Condominio Playacar, Playa del Carmen, QROO, 77710
  • Place, Piste Cyclable sur Paseo Xaman-Ha
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Playacar Golf Club
    ‪13 min walk‬
  • Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Standard Double Room (U)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (U)

8.0 out of 10
Very good
(97 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (U)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (U)

7.2 out of 10
Good
(14 reviews)
  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (M)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (M)

8.8 out of 10
Excellent
(6 reviews)
  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (L)

  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room (E)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Room (E)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Double Room (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room (B2C-US)

  • 291 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (B2C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Suite (M)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (M)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite (L)

Minibar, in-room safe, individually decorated, laptop workspace

Junior Suite (L)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Bedrooms (U)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (U)

9.0 out of 10
Wonderful
(2 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (C)

9.2 out of 10
Wonderful
(5 reviews)
  • 291 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (C)

  • 280 sq ft
  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (C)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (C)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room, Connecting Rooms (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, Connecting Rooms (B2C-CA)

  • 2 bedrooms
  • Sleeps 8
  • 4 Double Beds OR 2 King Beds

View all photos for Suite (B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Suite (B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Standard Double Room, Connecting Rooms (L)

Minibar, in-room safe, individually decorated, laptop workspace

Standard Double Room, Connecting Rooms (L)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room, 2 Bedrooms (B2C-US)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room, 2 Bedrooms (B2C-US)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

View all photos for Double Room ( Kid Free | C)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room ( Kid Free | C)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Double Room (Kids Free | B2C-CA)

Minibar, in-room safe, individually decorated, laptop workspace

Double Room (Kids Free | B2C-CA)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms (M)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite (E)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Standard Double Room, Connecting Rooms (E)

  • 1 bedroom
  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Similar properties

5 bars/lounges, swim-up bar, poolside bar
Hotel Riu Tequila - All Inclusive
  • Pool
  • Breakfast included
  • All inclusive
  • Spa
4.3 out of 5, Excellent, 1,025 reviews
Hotel Riu Tequila - All Inclusive

About this property

Hotel Riu Yucatan - All Inclusive

3.5-star property in Playacar
Catch some rays at the beach or spend the day relaxing at Hotel Riu Yucatan - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Yucatan - All Inclusive offers 507 air-conditioned accommodations with minibars and safes. Rooms open to balconies. Each accommodation is individually decorated. Flat-screen televisions come with premium satellite channels.

Rooms have partially open bathrooms. Bathrooms include showers, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and change of towels can be requested. Housekeeping is provided on request.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide, a health club, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, Renova Spa. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a sauna. The spa is open daily.
Hotel Riu Yucatan - All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hotel Riu Yucatan - All Inclusive features a full-service spa, 4 outdoor swimming pools, a waterslide, and a health club. Dining is available at one of the property's 4 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 5 bars/lounges and a poolside bar. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This Art Deco property also offers a children's pool, a hot tub, and a sauna. Onsite self parking is complimentary.

Hotel Riu Yucatan - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7 AM and 10:30 AM.
La Hacienda - This buffet restaurant serves breakfast, lunch, and dinner.
Shanghai - This buffet restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Sicilia - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
La Margarita - This steakhouse is located by the pool. Reservations are required. Open daily.
Cancun - Onsite lobby lounge. Open daily.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding
Windsurfing

Land activities

Fitness facilities
Volleyball

Entertainment

Onsite entertainment and activities

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 4 restaurants
  • 5 bars/lounges
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cancun
  • La Hacienda
  • La Margarita
  • Shanghai
  • Sicilia

Things to do

  • 4 outdoor pools
  • Bicycle storage
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Health club
  • Hot tub
  • Kayaking
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • TV in common areas
  • Volleyball
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room crib
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 100% renewable energy
  • 12 buildings
  • 3 floors
  • Art Deco architecture
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Covid-19 Health Protocol (RIU)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Due to Mexican government regulations, Riu Hotels and Resorts will no longer exchange US dollars for Mexican pesos at their properties located in Mexico.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

All Inclusive Yucatan
Riu Yucatan
Riu Yucatan All Inclusive
Riu Yucatan All Inclusive Playa del Carmen
Riu Yucatan Playa del Carmen
Yucatan All Inclusive
Yucatan Riu
Hotel Riu Yucatan Riviera Maya/Playa Del Carmen, Mexico
Riu Yucatan Mexico
Riu Yucatan Playacar Hotel Playa Del Carmen
Rui Yucatan
Riu Yucatan All Inclusive All-inclusive property
Riu Yucatan Inclusive inclusi

Hotel Riu Yucatan - All Inclusive Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 533 out of 1011 reviews
Rating 8 - Good. 267 out of 1011 reviews
Rating 6 - Okay. 107 out of 1011 reviews
Rating 4 - Poor. 61 out of 1011 reviews
Rating 2 - Terrible. 43 out of 1011 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Iris

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms were clean however the smell of mold was always there. Very dated rooms. Very comfortable beds though. Staff was great all over. Better entertsjnment than most all- includives ive been to. Resort was very clean everywhere you went. You never saw anything left on tables or dirty tables anywhere. You can't go wrong with staying at the Riu Yucatan. Lots of fun
Stayed 7 nights in Nov 2025

2/10 Terrible

Mayra

Disliked: Cleanliness, amenities, property conditions & facilities
room and staff
Stayed 5 nights in Nov 2025

6/10 Okay

Elizabeth

Traveled with partner, Traveled with family
Liked: Amenities
Our stay may the Riu Yucatan was okay. The staff were all great. They are keeping a place going that needs updating. Shout out to Gustavo and the rest of the Entertainment and Activity staff. They work incredibly hard. Loved the pool games, White party, Silent Disco. Building 8 needs updating. Cleaning could be improved. Stains on pillows, floor washing. Our minibar water was only refilled when requested. A water supply repair was done quickly. Food had options, but main meals were never hot. Even the al a carte restaurants. Bartenders were good everywhere. The mobile cart serviced by Manuel at the pool was good. The beach was beautiful with lots of seating.
Stayed 9 nights in Nov 2025

10/10 Excellent

KRASSIMIRE

Stayed 8 nights in Nov 2025

8/10 Good

Elisa

Traveled with group
Liked: Cleanliness
The room was over scented, but exceptionally clean and the staff was very pleasant. Anyone I encountered in the walkways was courteous and greeted me.
Stayed 6 nights in Nov 2025

10/10 Excellent

Dan, La Grange

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Very nice. Staff was great
Stayed 3 nights in Nov 2025

10/10 Excellent

Neringa

Stayed 7 nights in Nov 2025

10/10 Excellent

Aidan

Stayed 4 nights in Nov 2025

10/10 Excellent

Chunling

Stayed 5 nights in Nov 2025

8/10 Good

ROSE

Traveled with family
Liked: Cleanliness, property conditions & facilities
Breakfast buffet had a big selection but was the SAME EVERYDAY that I could see. Lunch buffet also had a good selection but again, usually the same offerings. Dinner options were more plentiful....'al a carte' Sicilian, Asian or steak. We chose the Italian but wasn't exactly 'fantastic'. We also had the Asian and there was a pretty good selection of food but the sushi portion was small. Fountain drinks were weak in all areas. The bars were well staffed for the most part and the servers very friendly and enthusiastic! Our room, which was a Suite C, was large and located in Building 6 - very central & convenient! We did have trouble with the toilet flushing and found out we were not to flush toilet paper in the toilet???? WHY NO SIGNAGE TO ADVISE OF THAT PROBLEM? We also couldn't get our TV to operate...never did get that fixed. Our 'safe', once items placed inside and door locked with code - we couldn't reopen! Had to have a fellow come open for us. Entertainment in the evening was alright.....not exceptional, just alright. Beaches are beautiful...sandy, no rocks or stones at all. We had a huge balcony but usually too hot to sit out there. Air conditioning worked perfectly!!! Also in-suite fridge/bar was a treat because all drinks were included!!! overall - was fun & safe!!!
These are acoatimundi creatures...a multitude of them
the fridge and bar in room FREE DRINKS + water daily
Cozumel in the distance...
Poolside in evening...beautiful!
Stayed 7 nights in Nov 2025

4/10 Poor

Sergio

Liked: Staff & service
The reception is bad!
Stayed 6 nights in Nov 2025

4/10 Poor

Diana

Disliked: Cleanliness, property conditions & facilities
Wouldnt recommend this resort, nothing special. I would totally chopse Riu Tequila over this if i had to choose.
Stayed 5 nights in Oct 2025

10/10 Excellent

MARIA

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect; the food, the amenities, the personnel. My only recommendation is to install an ATM at the lobby.
Stayed 4 nights in Oct 2025

10/10 Excellent

amir

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Suburb entertainment team.
Stayed 6 nights in Oct 2025

6/10 Okay

Jalen

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are decently clean, shower head had noticeable built up dust that obviously looked like it hasn’t been cleaned in a few weeks or months. The food variety is very limited for an all inclusive resort, most of the food is reused at the other “restaurants” they have on the resort. The staff is usually friendly! I don’t run into any rude or non helpful staff. My first night checking in, I was moved to their sister hotel the Riu Palace for the night because the room I had booked had “unexpected air conditioning problems”, which was a bit irritating but it was fixed the next day and wasn’t an issue to resolve. A man by the name of Tito was extremely helpful during that first night. I would stay here again, I would just hope for better and more thorough clean, and a wider variety of food!
Stayed 5 nights in Oct 2025

10/10 Excellent

Baily Wyatt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My balcony view was of a forested area where the monkeys , Coatis, and Zerekes live. You can watch them doing their routine daily activities. I requested this building specifically from Christhian, so that I could enjoy this view. Many thanks to Christhian for granting my request .
Stayed 7 nights in Oct 2025

10/10 Excellent

Leonard

Stayed 5 nights in Oct 2025

10/10 Excellent

Mihaela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Martin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room excellent service good food and entertainment
Stayed 4 nights in Oct 2025

10/10 Excellent

Byron, Nashville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a great location to enjoy the beach and the pool at your own schedule. The bars and food are conveniently placed. The staff are amazing especially when interacting with the kids.
Stayed 4 nights in Oct 2025

8/10 Good

Steven

Liked: Cleanliness, property conditions & facilities
RIU Yucatan was a good place to stay. On the upside, the kitchen workers kept the place very clean, there was a good variety of food for my 4 night stay, the optional restaurants were good and provided freshly cooked steak and seafood at 2 of the restaurants ("Sicilia" Italian restaurant "La Margarita" steakhouse.) I had the ribeye at La Margarita and the Salmon at Sicilia, the Salmon was very good and the ribeye was okay. The grounds were kept up very well and the pool experience and entertainment were very good. If there was a downside I would say the optional restaurants were under-staffed and don't expect to get checked into your room until 3PM, we got in very early (8am) but waited until around 3 for our room. Unlike Baja many of the workers don't speak or understand english well, although they were all very respectful and tried to help. I would stay at RIU Yucatan again,
Stayed 4 nights in Oct 2025

10/10 Excellent

Christopher

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very safe and had so many different entertainment items. The staff was very kind and nice. I loved the fact that you could walk to other Riu's and see the entertainment there. Beach was perfect with palms and beautiful water color. Family hotel
Stayed 4 nights in Oct 2025

6/10 Okay

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The resort was average. The food at the buffet was not as good as most I’ve stayed at. The Steakhouse was the only food I’d consider to be of good quality. Pool area felt crowded. Rooms were very clean and staff was friendly.
Stayed 3 nights in Oct 2025

10/10 Excellent

Soledad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2025

8/10 Good

Annette

Traveled with family
Staff was excellent, restrooms/showers had draining issues.
Stayed 4 nights in Sep 2025