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Riviera Maya Suites

3.0 star property

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Photo gallery for Riviera Maya Suites

Property grounds
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair
Terrace/patio
Romantic Bungalow, 1 King Bed, Garden View | Garden view
2 Bedroom, Penthouse | Living area | 40-inch flat-screen TV with digital channels, TV, first-run movies

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

  • City view
  • 180 sq ft
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Basic Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Coffee/tea maker, highchair

Superior Penthouse, 2 Bedrooms

  • 150 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

Villa (Garden Villa) | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Villa (Garden Villa)

  • 1938 sq ft
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

Standard Apartment, 2 Bedrooms, Garden Area | Private kitchen | Coffee/tea maker, highchair

Standard Apartment, 2 Bedrooms, Garden Area

  • 1615 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

  • 1615 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2 Bedroom, Penthouse

  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

  • City view
  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

  • City view
  • 1614 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

  • City view
  • 1938 sq ft
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Riviera Maya Suites

3-star hotel in Downtown Playa del Carmen
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities.
Riviera Maya Suites offers 30 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with digital channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Riviera Maya Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Riviera Maya Suites has designated areas for smoking.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 380 reviews
Rating 8 - Good. 60 out of 380 reviews
Rating 6 - Okay. 15 out of 380 reviews
Rating 4 - Poor. 6 out of 380 reviews
Rating 2 - Terrible. 6 out of 380 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard, napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz at the front desk was really great. The whole staff is very friendly and helpful!
Stayed 9 nights in Feb 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar , exelente. Staff. , igual q las fotos , lo único q cambiaría sería mejores colchones. O camas un poco más grande
Stayed 4 nights in Mar 2025

6/10 Okay

Candice

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and staff were amazing. The beds were rock hard, the bedding and pillows are terrible. Needed to ask for extra blankets. Should get new pillows and thicker more cozy duvets.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
The only place to stay in Playa!!!
Stayed 4 nights in Mar 2025

8/10 Good

Naomi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very nice property right next to 5th Ave for convenience. There were taxis on the corner frequently, if needed. The pool area was so nice and the trees blocked the city views/ streets that were so close. There was a restaurant with live music across the street, so some nights you could hear the music very late, but it was *mostly muffled and didn't bother me too much. We were in a suite which was wonderful and had a nice kitchen, but no coffee available. ( coffee maker- yes, but no coffee available). On my last day i found a grocery store that was only about 2.5 blocks away. I should have sought it out on my first day, as i actually didn't care for some of the coffee options nearby ( & would have saved money). We didn't cook with all the eating options nearby, but we could have enjoyed some snacks if we had gone there early on. ...The optional transportation they offer to & from airport worked out great. The Ado bus would have saved us some $$ but i was traveling with my daughter, so this seemed the best for us.
Stayed 5 nights in Feb 2025

10/10 Excellent

Cyriac

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect oasis of green and tranquility only 2 minutes from main busy street ! Really nicely done and quite unique in Playa del Carmen.
Stayed 2 nights in Mar 2025

8/10 Good

Margo

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Loved location and our bungalow palapa porch (#122) however noise was definitely heard as we backed onto hot tub and pool. Some guests did not obey noise and time rules. Our bungalow was basic, sheets were extremely rough, but clean. Bungalow was in need of updating but the housekeeping staff were amazing and the grounds immaculate. Loved the beach chairs and umbrella (beach was about 5 minutes walk)
Stayed 11 nights in Feb 2025

10/10 Excellent

Kristopher

Stayed 5 nights in Feb 2025

10/10 Excellent

kamila

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Matt

Liked: Amenities, property conditions & facilities
When I saw the 9.6 rating for the price I booked pretty fast without thinking too hard about it. I will say it’s still great, I would give it a 9/10, but I have to think the ratings are inflated by the suites whereas I had a single queen bed hotel room. My room was fine, everything was clean and worked, it was just a little simple. The pool is fantastic though, it’s set in jungle greenery that I don’t think many other places in town have.
Stayed 6 nights in Feb 2025

6/10 Okay

Wei

Traveled with family
Liked: Staff & service, amenities
The room is very outdated and doesn’t look clean. Hot water was not working well. We could hear the loud noise from nearby bars till 2am every nights. The garden and location is good though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Location and spacious affordable rooms

Had an amazing stay at Riviera Maya Suites. The location is right next to the beach which is perfect for families and if you don't want beach water the pool area is pretty is nice with the greenery and stone work at pool area. I stayed at the 3 bedroom penthouse and the rooms were so spacious, clean, and modern. It's amazing how each bedroom had their own spacious bathroom which impressed my friends since we all appreciated that it was a perfect vacation space for my group of friends. It's also convenient there is laundry room that comes with laundry soap. We had our own personal balcony and rooftop Terrence which was a unique feature I had never had before. The location has many stores and restaurants within walking distance. I always felt safe since there is security at eh building and police that look out down the street. Staff were friendly and nice and helped with whatever we needed. Price was affordable for holiday weekend and for the space you get with the penthouse. Would definitely come back when in Playa Del Carmen again.
Stayed 3 nights in Feb 2025

8/10 Good

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We've been to Playa multiple times and have stayed in all different locations. We loved this place and its location the best! Just a block from the beach but a view of 5th Ave...The best of both worlds.
Stayed 9 nights in Feb 2025

10/10 Excellent

Ashley

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cute small property right in the middle of the action of the city, but with landscaping that made you feel like you were actually in the middle of the jungle. Perfect stay for family, friends, solo, or couple!
Stayed 5 nights in Feb 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. We had a garden suite which was a beautiful little oasis to come back to after being in the crowds. Playa has become a very busy crowded place but we enjoy the amazing dining options therefore never stay at a resort. The suite was spacious and comfortable and the staff were amazing. Will definitely put it at the top of places we’ve stayed in Playa.
Stayed 4 nights in Jan 2025

10/10 Excellent

Laura

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay !
Stayed 3 nights in Dec 2024

10/10 Excellent

cindy

Liked: Cleanliness, property conditions & facilities
Awesome as always! Little piece of paradise!
Stayed 1 night in Jan 2025

4/10 Poor

Emilio

Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay. Lovely big unit with two bedrooms and kitchen. Shower heads could use replacing and we couldn’t get the washing machine to work, but we never said anything to them, so we can’t really complain. I would stay again in a heart beat!
Stayed 5 nights in Jan 2025

10/10 Excellent

Mario

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Vincent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value. Clean, well maintained, good pool, good service. Best value for money in playa del Carmen.
Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service
Stayed 9 nights in Dec 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, noisy till 11pm or 12, live music across the street.
Stayed 3 nights in Dec 2024