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Riviera Maya Suites

3.0 star property

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Property grounds
Bungalow, 2 Double Beds, Kitchen | Down comforters, in-room safe, iron/ironing board, bed sheets
Superior Penthouse, 2 Bedrooms | Living area | 40-inch flat-screen TV with digital channels, TV, first-run movies
Bungalow, 2 Double Beds, Kitchen | Down comforters, in-room safe, iron/ironing board, bed sheets
Romantic Bungalow, 1 King Bed, Garden View | Garden view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Pet friendly
  • Laundry
  • Air conditioning
  • Parking included

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪4 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪8 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

  • 180 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | Down comforters, in-room safe, iron/ironing board, bed sheets

Basic Double Room, 1 Double Bed

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | Down comforters, in-room safe, iron/ironing board, bed sheets

Superior Penthouse, 2 Bedrooms

  • 150 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

Down comforters, in-room safe, iron/ironing board, bed sheets

Villa (Garden Villa)

  • 1938 sq ft
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 2 Bedrooms, Garden Area

  • 1615 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 3 Bedrooms

  • 1615 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | Down comforters, in-room safe, iron/ironing board, bed sheets

Standard Apartment, 3 Bedrooms, Garden View

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | Down comforters, in-room safe, iron/ironing board, bed sheets

2 Bedroom, Penthouse

  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

Down comforters, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom, balcony

  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | Down comforters, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 3 bedrooms, garden view

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | Down comforters, in-room safe, iron/ironing board, bed sheets

Suite Palmar, 2 bedroom Penthouse

  • 1614 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

  • 1938 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby lounge

Aloft Playa Del Carmen

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (408)
The price is $91
per night
$113 total
includes taxes & fees
Mar 8 - Mar 9
Aloft Playa Del Carmen

About this property

Riviera Maya Suites

3-star hotel in Downtown Playa del Carmen
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities.
Riviera Maya Suites offers 30 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters. 40-inch flat-screen televisions come with digital channels and first-run movies.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Riviera Maya Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Riviera Maya Suites has designated areas for smoking.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 239 out of 311 reviews
Rating 8 - Good. 49 out of 311 reviews
Rating 6 - Okay. 11 out of 311 reviews
Rating 4 - Poor. 6 out of 311 reviews
Rating 2 - Terrible. 6 out of 311 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

cindy

Liked: Property conditions & facilities
My favorite place in Playa!!
Stayed 1 night in Nov 2024

8/10 Good

Carmen

Liked: Cleanliness, property conditions & facilities
Excellent location, friendly staff
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle Viene

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The location is close to the beach, shopping, restaurant and 5th avenue. It has a jungle vibe and you get to see animals visiting your balcony that you have not seen before. The staff are very attentive and welcoming.
Stayed 7 nights in Nov 2024

10/10 Excellent

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot away from the business
Stayed 6 nights in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is amazing as always! Thank you!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Liked: Cleanliness, staff & service, property conditions & facilities
As always, everything is perfect!
Stayed 1 night in Nov 2024

10/10 Excellent

cindy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely as always ... and always a warm welcome!!
Stayed 1 night in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

ANTONIO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 2 nights in Nov 2024

6/10 Okay

SIXTO SR

Business traveler
Liked: Cleanliness
Disliked: Staff & service
buenas tardes,este es mi review de mi estancia en el hotel maya, hemos estado con mi familia 2 veces y esta fue la tercera vez y estuve yo solo en viaje de negocios, tuve un accidente en la noche al ir a el lobby a recoger una sábana que pedi en la mañana y no me la llevaron a el cuarto, estaba mojado el piso, no habia ningun senal de resbaloso y cai y al golpearme la cabeza me la corte,salio mucha sangre en el pizo,el guardia solo memiraba , le pedi alluda para levantarme y fue que me alludo despues de unos minutos, le dije que no hay ningun senal que indique que todo el pizo esta resbalozo y me dejo en el lobby sangrando y se fue a poner el senal despues regreso a limpiar la sangre del piso y agarro el telefono y se puso a hablar a alguien, me tuve que ir a mi cuarto a tratar de parar la sangre, a el dia siguiente sali para ir a el hospital para recibir 3 saturadas y medicina para que no se infectara y para la contucion, antes de irme a el hospital le pedi a la housekepper si podia limpiar mi cuarto porque la almohada y sabana estaba llena de sangre inluyendo el bano, ninguno del hotel se acerco para saber si se necesitaba algo o si queria un bendaje mientras hiba a el hospital,estuve dos dias mas para terminar el negocio que tenia. ,es muy triste que no tengan consideracion de los huespedes, me pregunto si se hubiaran actuado con una persona americana hubiera sido diferente? esa es una muy buena pregunta., tengo todas las fotos y la cortada que sufri en la cabeza .,muchas
Stayed 4 nights in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Oct 2024

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here and had two bungalows, staff were helpful and very friendly. We had full self catering facilities, and the hotel was ideally located for the beach and for 5th avenue where all the night life is and planet of bars and restaurants. I would definitely choose this hotel again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice place.
Stayed 1 night in Oct 2024

10/10 Excellent

Connie

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Wonderful, nice service and a super easy location! Highly recommend!
Stayed 6 nights in Oct 2024

8/10 Good

Monica

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second stay and we love this place and all of the people who work there
Stayed 5 nights in Oct 2024

8/10 Good

Ebony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice spacious place
Stayed 6 nights in Jul 2024

10/10 Excellent

Eileen, Wellington

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Super chill place one block from 5th Ave but in a lush jungle setting! The staff could not be nicer and everything kept super clean …
Stayed 7 nights in Sep 2024

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to beach. Facility was well kept and clean.
Stayed 3 nights in Sep 2024

8/10 Good

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

Melissa

Stayed 3 nights in Aug 2024

10/10 Excellent

Isabel

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay with family. Nice clean pool. Very clean rooms and comfortable stay.
Stayed 1 night in Aug 2024

6/10 Okay

Guadalupe, Van Nuys

Stayed 2 nights in Jul 2024

10/10 Excellent

Lee

Stayed 1 night in Jul 2024