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Riviera Maya Suites

3.0 star property

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Property grounds
Reception
Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Bungalow, 2 Double Beds, Kitchen | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi
Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Calle 32 Norte s/n y 1era Avenida, Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪5 min walk‬
  • Mamitas Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior Penthouse, 3 Bedrooms

Superior Penthouse, 3 Bedrooms | Private kitchen | Coffee/tea maker, highchair

Superior Penthouse, 3 Bedrooms

  • 180 sq ft
  • City view
  • Sleeps 7
  • 1 King Bed, 1 Queen Bed and 2 Twin Beds

View all photos for Basic Double Room, 1 Double Bed

Basic Double Room, 1 Double Bed | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Basic Double Room, 1 Double Bed

9.2 out of 10
Wonderful
(7 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Penthouse, 2 Bedrooms

Superior Penthouse, 2 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Superior Penthouse, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • 150 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Villa (Garden Villa)

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Villa (Garden Villa)

  • 1938 sq ft
  • Sleeps 9
  • 2 King Beds and 5 Twin Beds

View all photos for Standard Apartment, 2 Bedrooms, Garden Area

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 2 Bedrooms, Garden Area

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • Sleeps 3
  • 2 Double Beds OR 1 King Bed

View all photos for Family Apartment, 2 Bedrooms, Garden View

Family Apartment, 2 Bedrooms, Garden View | Terrace/patio

Family Apartment, 2 Bedrooms, Garden View

  • 1615 sq ft
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Bungalow, 2 Double Beds, Kitchen

Bungalow, 2 Double Beds, Kitchen | View from room

Bungalow, 2 Double Beds, Kitchen

9.4 out of 10
Exceptional
(3 reviews)
  • 861 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Apartment, 3 Bedrooms

Standard Apartment, 3 Bedrooms | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms

  • 1615 sq ft
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Standard Apartment, 3 Bedrooms, Garden View

Standard Apartment, 3 Bedrooms, Garden View | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Standard Apartment, 3 Bedrooms, Garden View

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for 2 Bedroom, Penthouse

2 Bedroom, Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2 Bedroom, Penthouse

10.0 out of 10
Exceptional
(1 review)
  • 1615 sq ft
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 2 bedroom, balcony

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom, balcony

8.0 out of 10
Very good
(1 review)
  • 1615 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar, 3 bedrooms, garden view

Suite Palmar, 3 bedrooms, garden view | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 3 bedrooms, garden view

  • 1938 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 2 Twin Beds

View all photos for Suite Palmar, 2 bedroom Penthouse

Suite Palmar, 2 bedroom Penthouse | In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Palmar, 2 bedroom Penthouse

  • 1614 sq ft
  • City view
  • Sleeps 6
  • 2 Double Beds OR 1 King Bed

View all photos for Suite Palmar 1 Bedroom,balcony

Suite Palmar 1 Bedroom,balcony | Living room | 40-inch flat-screen TV with digital channels, TV, first-run movies

Suite Palmar 1 Bedroom,balcony

  • 1938 sq ft
  • City view
  • Sleeps 4
  • 3 Twin Beds

View all photos for Romantic Bungalow, 1 King Bed, Garden View

Romantic Bungalow, 1 King Bed, Garden View | Balcony

Romantic Bungalow, 1 King Bed, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 914 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Bungalow With Garden View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for 3-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 4 Double Beds

View all photos for 2-Bedroom Apartment Superior With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2-Bedroom Apartment Superior With Garden View

  • Sleeps 6
  • 3 Double Beds

View all photos for Bungalow With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Bungalow With Garden View

  • Sleeps 3
  • 2 Double Beds

View all photos for Suite Superior With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Suite Superior With Garden View

  • Sleeps 6

View all photos for 2-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2-Bedroom Apartment Standard With Street View

  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for 4-Bedroom Villa

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

4-Bedroom Villa

  • Sleeps 9
  • 2 King Beds, 2 Twin Beds and 2 Double Beds

Double Room Standard With Garden View

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for 3-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

3-Bedroom Apartment Standard With Garden View

  • Sleeps 8
  • 2 Twin Beds, 2 Double Beds and 1 King Bed

View all photos for Apartment Standard With Street View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

Apartment Standard With Street View

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for 3-Bedroom Apartment Superior With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

3-Bedroom Apartment Superior With Garden View

  • Sleeps 8
  • 4 Double Beds

View all photos for 2-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2-Bedroom Apartment Standard With Garden View

  • Sleeps 6
  • 3 Double Beds

View all photos for 2-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2-Bedroom Apartment Standard With Street View

  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for 3-Bedroom Apartment Standard With Street View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

3-Bedroom Apartment Standard With Street View

  • Sleeps 8
  • 2 Double Beds, 1 King Bed and 2 Twin Beds

View all photos for 2-Bedroom Apartment Standard With Garden View

In-room safe, iron/ironing board, free cribs/infant beds, free WiFi

2-Bedroom Apartment Standard With Garden View

  • Sleeps 6

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About this property

Riviera Maya Suites

3-star hotel in Downtown Playa del Carmen
Along with a marina, this hotel has an outdoor pool and a rooftop terrace. Free WiFi in public areas and free self parking are also provided. Other amenities include a children's pool, concierge services, and laundry facilities.
Riviera Maya Suites offers 30 air-conditioned accommodations with safes and complimentary bottled water. 40-inch flat-screen televisions come with digital channels and first-run movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Riviera Maya Suites features an outdoor pool and a children's pool. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This family-friendly hotel also offers a rooftop terrace, barbecue grills, and multilingual staff. Concierge services and wedding services can be provided. Onsite self parking is complimentary.

Riviera Maya Suites has designated areas for smoking.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Onsite parking options include a carport

Things to do

  • Children's pool
  • Ecotours
  • Outdoor pool

Family friendly

  • Baby bath
  • Babysitting (surcharge)
  • Children's pool
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Barbecue grill
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Wheelchair-accessible path to elevator

More

  • 3 floors
  • Built in 2006
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels
  • First-run movies

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Ceiling fan
  • Free local calls
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of MXN 500 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 600.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2800 per vehicle (roundtrip)
  • Pet fee: MXN 500 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: MXN 600.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

Property is also known as

Maya Suites
Riviera Maya Suites
Riviera Maya Suites Aparthotel
Riviera Maya Suites Aparthotel Playa del Carmen
Riviera Maya Suites Playa del Carmen
Suites Riviera
Suites Riviera Maya
Riviera Maya Suites Playa Del Carmen, Mexico
Riviera Maya Suites Condo Playa del Carmen
Riviera Maya Suites Condo
Riviera Maya Suites Hotel
Riviera Maya Suites Playa del Carmen
Riviera Maya Suites Hotel Playa del Carmen

Riviera Maya Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 302 out of 389 reviews
Rating 8 - Good. 60 out of 389 reviews
Rating 6 - Okay. 15 out of 389 reviews
Rating 4 - Poor. 6 out of 389 reviews
Rating 2 - Terrible. 6 out of 389 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the Riviera Maya suites, the Staff are lovely, the room was so spacious, and the private Terrace was a lovely addition. We also thoroughly enjoyed the pool area.
Stayed 7 nights in Apr 2025

8/10 Good

Tek, Didcot

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, amenities and good value for money.
Stayed 5 nights in Apr 2025

10/10 Excellent

Yosef

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Excellent location good customer service
Stayed 1 night in Apr 2025

10/10 Excellent

Della

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, easy walking to all the shops. We spent a lot of time in the pool and hot tub. The room had comfortable beds and all the amenities you need. I would definitely stay there again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Hector M

Liked: Property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

zainab

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One block from the beach and one block from quinta avenida, still somehow feels secluded with a nice pool to chill out
Stayed 2 nights in Apr 2025

10/10 Excellent

Tyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and room were absolutely amazing and will fir sure recommend this hotel and will come back
Stayed 3 nights in Apr 2025

10/10 Excellent

david

Stayed 9 nights in Mar 2025

8/10 Good

Amy

Stayed 3 nights in Mar 2025

10/10 Excellent

Natalie, oakland

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The first suite we were given was right over 5th avenue, and the bar on the corner had such loud music past 1am that I couldn't sleep. Fortunately they were able to put us in another suite, which was fantastic. Kids loved the pool. Beach & 5th Ave close by and convenient walk to everything. Hotel staff gave us some great recommendations for cenotes like Kaan Luum. My son got sick and they recommended a great doctor just down the street. Can't say enough great things about this hotel! But, if traveling with kids or wanting to get to bed before 1am, call ahead to make sure you're not getting the suite right over 5th Ave.
Stayed 7 nights in Mar 2025

10/10 Excellent

Nina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very friendly and helpful! We loved our time staying here!
Stayed 7 nights in Mar 2025

10/10 Excellent

Valerie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was nice, spacious and clean. Would stay here again different suite. we were right next to Quinta Avenida music was loud at night.
Stayed 5 nights in Mar 2025

10/10 Excellent

Anthony

It’s nicely maintained, I enjoyed my stay
Stayed 1 night in Apr 2025

10/10 Excellent

Iris

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and garden area. Convenient and central location. Close to beach, shopping, restaurants etc.
Stayed 3 nights in Mar 2025

10/10 Excellent

JODY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying at the rivera maya. The rooms are comfortable and large! It's walkable to the beach, shopping, dining, etc. We will definitely be back. Manual at the front desk was pleasant and wonderful s to work with. They offer complimentary beach chairs and umbrellas. Couldn't ask for more
Stayed 5 nights in Mar 2025

10/10 Excellent

Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

8/10 Good

James

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how close this was to 5th Avenue where all the vendors and restaurants are, it was just a short walk to the beach. There was an excellent supermarket 200 meters away. Our condo was very nice, it wasnt a top luxury style room, but I would give it a B , excellent and comfortable for the price. The in unit laundry machines were great. They provided a small cobtainer of laundry soap, an iron, and hamper, the kitchen was equipped with a full Sized fridge, oven, dishwasher and stovetop, full sets of dishes, cookware, utinsels, and drinking water dispenser. They provided dish soap. The dining room was great a table with 8 chairs. The living room had two wicker style couches, and a television. There was a nice balcony with patio furniture, table, couches, and a grill with propane. We did not have a hammock with our unit, we saw where one could be hooked up. There were two bedrooms one with a king sized bed the other had 2 queen sized bedrooms. Both bathrooms had their own bathrooms. They provided washcloths and towels- these were very basic thinner white towels. There was a hair dryer in one of the bathrooms. The master bedroom had a safe. The rooms had built in cabinets and wardrobes with hangers and both rooms had televisions. They dont have hand soap, so we picked some up at the store. Housekeeping came every other day, we washed our towels ourselves on the off days. Underground parking, and excellent pool, and hot tub and gardens. Staff were friendly.
Stayed 7 nights in Mar 2025

10/10 Excellent

cindy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, large rooms, hot tub, quiet and close to everything. I stay here every time I come through Playa and always happy. The staff is always kind and thoughtful. Washing machine and dryer is a huge bonus as well.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Mar 2025

10/10 Excellent

Richard, napa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liz at the front desk was really great. The whole staff is very friendly and helpful!
Stayed 9 nights in Feb 2025

8/10 Good

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exelente lugar , exelente. Staff. , igual q las fotos , lo único q cambiaría sería mejores colchones. O camas un poco más grande
Stayed 4 nights in Mar 2025

6/10 Okay

Candice

Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Location and staff were amazing. The beds were rock hard, the bedding and pillows are terrible. Needed to ask for extra blankets. Should get new pillows and thicker more cozy duvets.
Stayed 6 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities, room comfort
The only place to stay in Playa!!!
Stayed 4 nights in Mar 2025