Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property

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Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
6 outdoor pools, pool umbrellas, sun loungers
Premium bedding, down comforters, free minibar, in-room safe
On the beach, white sand, sun loungers, beach umbrellas
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Moon Palace Golf Club
    ‪15 min drive‬
  • Petempich Bay
    ‪17 min drive‬
  • Puerto Morelos Town Square
    ‪25 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

Luxury Junior Suite Swim Out

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

  • 1089 sq ft
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 1096 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • Ocean view
  • 5205 sq ft
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 3437 sq ft
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 994 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • Ocean view
  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • Ocean view
  • 1096 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star Puerto Morelos property with private balconies
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a hot tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 12 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 beach bars, 3 swim-up bars, and 10 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Gourmet Marche - Onsite buffet restaurant.
Zen - This restaurant specializes in Asian cuisine. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
Taj - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Sanitation services: USD 3.88 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 747 out of 1576 reviews
Rating 8 - Good. 382 out of 1576 reviews
Rating 6 - Okay. 199 out of 1576 reviews
Rating 4 - Poor. 115 out of 1576 reviews
Rating 2 - Terrible. 133 out of 1576 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Stayed 3 nights in Jan 2025

4/10 Poor

Eileen

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel is not a 5 star. Maybe a 4 star if that. Food was mediocre, rooms smelled of mold, our room had a leak in the ceiling, our washroom door didn’t close. We had diamond service. Our butlers were great and got us into the specialty restaurants. The Indian restaurant I would have to say was the best. Water park looked like fun but we didn’t use it. Check in was so disorganized. Waited 4 hours for our room. Entertainment was good but seen better at other Royalton resorts. This was our 4th Royalton and the worst.
Stayed 5 nights in Dec 2024

8/10 Good

Alexis Kay

Liked: Property conditions & facilities
Had a great time. Lots of dining options - I’d give food 7/10 which I think is great for an all inclusive. Several pools (even outside of diamond club) and didn’t have too much trouble getting chairs each day. Loved the beach!! Staff was friendly and very accommodating. Will go back.
Stayed 5 nights in Nov 2024

2/10 Terrible

Dorothy

Disliked: Cleanliness, staff & service
Stayed 7 nights in Jan 2025

10/10 Excellent

Tera Hamo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Booking with Royalton Splash through Expedia is key! Expedia has their own separate check-in (didn’t have to wait in the long line with everyone else). We had a separate bracelet that said Expedia so it gave us extra benefits similar to Diamond club without paying for Diamond club. We booked jacuzzi on terrace, which gave us our own butler (we had Lu who is awesome and goes above and beyond to help you at all times!) who made our reservations for us. I told her what time we usually eat dinner, she asked where we want to go, and boom reservation was made! She also contacted me before our trip and asked if I wanted her help with anything-she gave me the number for a safe and cheaper airport transfer than what I found online. The resort has people cleaning all day-so the bathrooms and sidewalks are spotless! Very clean resort! Events/shows every night (catered for kids-but not sure if that was because we were there on Christmas) My kids are 16 and 18 so they were a little old for the Christmas events, but there is bowling, trampoline park, and arcade for the older kids. My kids sat in our hot tub and watched the shows from our balcony 😊 During the day, there are pool events like water aerobics, fun races, water polo, etc. They have a wonderful gym with machines, yoga classes daily, other fitness classes daily like HIIT, Bootcamp, etc. They also have a spot for CrossFit. This is a great place I highly recommend! Booking through Expedia is the best way to go too!
Stayed 4 nights in Dec 2024

10/10 Excellent

Gezime

Traveled with family and small children
Royalton is very lucky to have Krystal from Expedia working there. She is excellent..
Stayed 7 nights in Jan 2025

10/10 Excellent

Emily M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved
Stayed 4 nights in Dec 2024

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
It was my birthday and I had the best time of my life
Stayed 5 nights in Jan 2025

6/10 Okay

RAMIN, LavaL

Liked: Property conditions & facilities
Stayed 8 nights in Jan 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Yanet, Brighton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the hotel very family friendly and great service
Stayed 4 nights in Jan 2025

10/10 Excellent

Serhiy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort was very nice and the staff was friendly especially Krystal /Expedia desk/ and Abner / Italian restaurant/
Stayed 6 nights in Jan 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly a great experience here, super friendly staff
Stayed 6 nights in Jan 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nicely centralized resort layout..where the restaurants, beaches, pools and kids activities were easy to access and very enjoyable! Food options were excellent..particularly the steakhouse and Japanese habachi! Concierge guest service from Luz Adriana was amazing!! Luz went above and beyond to make my mother's birthday celebration memorable and very special! We would love to return to Royalton Splash for future special events! Thank you!
Stayed 3 nights in Dec 2024

10/10 Excellent

Gurol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place for families with kids
Stayed 4 nights in Jan 2025

6/10 Okay

Israel

Traveled with family
Liked: Cleanliness, property conditions & facilities
You have to pay for many things, since you have to pay taxes it is assumed that you have already paid for everything, and if you go to eat at a restaurant they come to sell you something that is not included and things like that.
Stayed 8 nights in Jan 2025

6/10 Okay

Ravinder, Fresno

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean resort. Check-in service was terrible, long wait and rooms were not given as booked. Took way too long to sort the room matter. Spoke with few other clubs people and they had the same experience.
Stayed 5 nights in Jan 2025

10/10 Excellent

Yakssel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Royalton Splash Cancun, and I can confidently say that it exceeded all my expectations. The hotel itself is beautifully maintained, with spacious, clean, and well-appointed rooms that provided all the comforts I could ask for. The housekeeping team also deserves a special mention for their impeccable service – the room was always spotless. But what truly stood out, however, was the exceptional customer service. The staff went above and beyond to ensure my stay was enjoyable. Whether it was offering personalized recommendations or promptly addressing any requests, their dedication to guest satisfaction was evident at every turn. It’s rare to experience this level of care and attentiveness, and I truly felt like a valued guest throughout my stay. Every single staff member at the hotel was very attentive and helpful all the time. Special mention and thank you to Ricardo and Alan (concierge from Prime office), Serge (butler from diamond club), Gerard (from guest service). My sincere apologies for the names I am missing in this review since every staff member contributed to make our vacation one of the best we have had so far. I highly recommend this hotel for anyone seeking top-notch service, a comfortable stay, and an unforgettable experience. I will definitely be returning for future visits!
Stayed 5 nights in Jan 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is by the sea, surrounded by jungle and it is so peaceful. However in the hotel you have great and big pools, access to the beach, all sorts of restaurants, even life shows and a water park. You don’t have to leave at all, but if you do like to explore they assist you with excursions of all kinds with transportation and amenities, it’s truly a beautiful experience and so family friendly, we love it and would go back tomorrow if we could
Stayed 5 nights in Jan 2025

8/10 Good

Donald

Stayed 7 nights in Jan 2025

10/10 Excellent

Arbenite Gashi

Liked: Cleanliness, staff & service, property conditions & facilities
The resort was new, very clean. The food was very good. Staff amazing, especially Krystel the lady from Expedia she was amazing very helpful and very nice lady.
Stayed 7 nights in Jan 2025

6/10 Okay

Ayman

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
resort was good food is very bad
Stayed 5 nights in Jan 2025

4/10 Poor

Enrique Tinoco

Disliked: Cleanliness, staff & service
The buffet Staff employees, need more communications training. Employees seem to be angry and frustrated when it comes to be asked for food items, two of the four I was there I was ignored and was not even serve water, I had to stand up and pick up a fork and for myself. Also when asking for a hamburger or tostadas at the blue food trucks, employees refuse to give food saying that there is not enough for the rest of the line. I asked for fries and hamburger and was told that they do not have any, the employees have an attitude and do not want to cooperate, this same attitude happed for the rest of my staying at the Royalton. I also had to call for room service every day constantly, because it will not be done even with the sing outside the door.
Stayed 5 nights in Jan 2025

8/10 Good

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
The check in process was ridiculous….they made us wait over an hour and then gave us the wrong room said they didn’t have the one we booked available. They would not offer any other options just saying in this room and all 3 of you need to sleep in the king bed until we can try and get you another room tomorrow…we wasted so much time waiting for the room we couldn’t enjoy ourselves.
Stayed 5 nights in Jan 2025

10/10 Excellent

Raeanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our Expedia host Krystel was AHHHMAZING! Her going above and beyond is an understatement. She was the sweetest and most helpful. She even came in on her day off to decorate the room for my boyfriend’s bday. She was such a gem. Whatever y’all pay her, she needs TRIPLE! All the staff we great and super kind and accommodating. We enjoyed the food, the property was gorgeous, we loved our room with the hot tub on the balcony. Food was great too! Def will be returning!