Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

6 outdoor pools, pool umbrellas, sun loungers
Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club | Premium bedding, down comforters, free minibar, in-room safe
Reception
Premium bedding, down comforters, free minibar, in-room safe
Beach/ocean view

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • All inclusive
    All inclusive
  • Breakfast included
    Breakfast included
  • Spa
    Spa

Explore the area

Map
307 Cancun - Chetumal Ejidal, Puerto Morelos, QROO, 77712
  • Arrecife de Puerto Morelos National Park
    1 min walk
  • Xoximilco
    13 min drive
  • Moon Palace Golf Club
    15 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

Luxury Junior Suite Swim Out

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite

  • 1089 sq ft
  • Sleeps 8
  • 2 Queen Beds, 2 Double Sofa Beds and 1 King Bed

Two Bedroom Luxury Junior Suite Ocean View Diamond Club

  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Swim Out Diamond Club

  • 548 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Sky Chairman Suite Two Bedroom Ocean Front Diamond Club

  • 5205 sq ft
  • Ocean view
  • Sleeps 8
  • 1 Double Sofa Bed, 2 Queen Beds and 1 King Bed

Luxury Junior Suite Ocean Front

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Diamond Club

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean View Diamond Club

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Chairman Two Bedroom Suite Ocean Front Diamond Club

  • 3437 sq ft
  • Ocean view
  • Sleeps 10
  • 1 King Bed, 2 Double Sofa Beds and 2 Queen Beds

Luxury Junior Suite Ocean Front Swim Out Diamond Club

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • 994 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Luxury Junior Suite Ocean Front Terrace Jacuzzi Diamond Club

  • 548 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Two Bedroom Luxury Junior Suite Ocean Front Diamond Club

  • 1096 sq ft
  • Ocean view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 2 Double Sofa Beds

Luxury Junior Suite

  • 544 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed

Similar properties

About this property

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort

5-star Puerto Morelos property steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Catch some rays at the beach or spend the day relaxing at Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort's full-service spa. Then enjoy a meal at one of the property's 12 restaurants.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort offers 1005 accommodations with MP3 docking stations and free minibar items. Rooms open to balconies. Beds feature down comforters and premium bedding. A pillow menu is available. Plasma televisions come with premium cable channels. Coffee/tea makers and minibars are provided. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and laptop-compatible safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hair dryers.

6 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park, a lazy river, a spa tub, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 12 restaurants and guests can grab coffee at one of the 2 coffee shops/cafes. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 4 beach bars, 3 swim-up bars, and 10 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Beaux Arts property also offers a complimentary water park, a complimentary children's club, and a children's pool.

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:30 AM.
Gourmet Marche - Onsite buffet restaurant.
Zen - This restaurant specializes in Asian cuisine. Open daily.
Hunter Steak House - This restaurant serves dinner only. Open daily.
Grazie Italian Trattoria - This restaurant specializes in Italian cuisine. Open daily.
Taj - This restaurant specializes in Indian cuisine. Open daily.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and select beverages included
24-hour room service
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Surfing/body boarding

Land activities

Fitness facilities
Tennis
Volleyball

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:30 AM
  • 10 bars/lounges
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 poolside bars
  • 3 swim-up bars
  • 4 beach bars
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Gourmet Marche
  • Grazie Italian Trattoria
  • Hunter Steak House
  • Taj
  • Zen

Things to do

  • 6 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Table tennis
  • Tennis
  • Waterslide

Family friendly

  • 6 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Conference center

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 9 floors
  • Beaux Arts architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • MP3 dock
  • Plasma TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Royalton Splash Riviera Cancun
Royalton Splash Riviera Cancun All Inclusive Resort

Royalton Splash Riviera Cancun, An Autograph Collection All-Inclusive Resort Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 511 out of 1055 reviews" "
Rating 8 - Good. 251 out of 1055 reviews" "
Rating 6 - Okay. 129 out of 1055 reviews" "
Rating 4 - Poor. 74 out of 1055 reviews" "
Rating 2 - Terrible. 90 out of 1055 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

DOROTHY MARY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krystal was better than a Butler handled everything for us anytime we had a question she replied immediately even on her day off she took care of things for us whatever they were. The fact is, she took her work home with her as well. We had an issue after she left, and she took care of it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Hashan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Diasmany

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay at the Royalton Splash, our vacation was memorable due to the staff, they treated us with welcoming hospitality and kindness. Our butlers Silvana and Adnan were super friendly and helpful everyday to accommodate our needs and they made sure our vacation smoothly and perfect. Also the best bartender in the whole resort is Angel, he works in the diamond bar lobby he’s very knowledgeable and makes the best drinks ever!
Stayed 7 nights in Aug 2024

10/10 Excellent

Mehiret

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful time at the resort The hospitality team was amazing and super helpful from the minute we arrived The concierge team was intouch with us throughout our trip checking if we had everything we needed and even helped us make dinner reservations. The kids enjoyed the waterpark and pools. We didnt have a great experience at kids club and the game up zone my kids could only use the trampoline area due to age restrictions for laser tag/bowling. We booked one of the swim out rooms. Beautiful but our room faced the swamp surrounding the resort and there was horrible smell first few nights especially late/early evening. The resort has one of the most beautiful spas I've ever been too. With spa reservations you're allowed to use the hydrotherapy, sauna and steam room for an hour before and after your massage. I loved it but I felt rushed every 5 minutes or so the spa team comes and ushers you to the next experience..i.e. 5min at steam, 5 min at sauna etc. I get they are trying to keep guests on time for the massage appointment and not let folks camp out. I just wanted the freedom to choose longer time in one area. We will hopefully be back sometime in the future
Stayed 5 nights in Aug 2024

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

8/10 Good

Janelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

Yolanda

Traveled with family
The hotel has a lot for kids but the food was terrible! Just awful. Very limited options and they weren’t good at all
Stayed 4 nights in May 2024

10/10 Excellent

Albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Kiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay. The hotel is beautiful, but it’s in the middle of nowhere, so other than excursions, there is nothing else. Plenty to do at the resort, however.
Stayed 5 nights in Aug 2024

8/10 Good

Jayesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience overall, lot of walking from where we were located to several facilities. Staff was good. Minor issues but nothing major. Some things to know about: laundry service is expensive so plan clothes accordingly, room service is slow and limited, use the buffets and grills (open several times in a day) and restaurants (need reservations and open in evenings only), body wash and shampoos could have been better, have the hotel book transport to airport.
Stayed 5 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, amenities
We had a great experience with the people working here, they were very attentive, courteous and made you feel especial
Stayed 8 nights in Aug 2024

10/10 Excellent

OlereToni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its my first resort to see expedia clients treated like royalty. Krystel checked in on us daily, jelped ensure we were supported throughout our stay. The hotel is clean, with lots to do! I recommend it!
Stayed 5 nights in Aug 2024

10/10 Excellent

Precious Chanell

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved this hotel. From the very beginning was a great experience. As soon as we arrived we had a hostess named krystel that took care of us our whole stay. She booked all of our restaurants for us each night which was great because i didn’t have to worry about doing that. We had a party of 15 and she was very accommodating. She checked on us throughout the day to see if everything was ok and if we needed anything. She even sent champagne to our room as well. She was the best hostess ever. Her accommodations made me want to come back again. The kids loved the hotel because they had so much for them to do. from the many pools to the splash pad and water park. They never wanted to leave the pool. They have activities for the kids to do. They had a balloon water fight in the pool and a foam party. The food at the buffet and restaurants were very good. We enjoyed the food. The whole staff at the hotel was very friendly. I definitely would go back to this hotel. It was so much to do that we didn’t even get to do the indoor trampoline but next time we will. They have bowling as well but my kids weren’t old enough. We also had a beautiful ocean view room. I can’t say enough about this trip it was the best and we all had a great time.
Stayed 4 nights in Aug 2024

10/10 Excellent

DAuunhdre, Austin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of my best days at an all-inclusive, especially with the diamond club perks would definitely go again
Stayed 3 nights in Aug 2024

10/10 Excellent

Julian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente estancia la chica de Expedía que nos atendió estuvo genial durante toda la estancia
Stayed 4 nights in Aug 2024

10/10 Excellent

Jaime, San Dimas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Krysrtel Pohlenz at the Expedia desk was amazing. She went above and beyond to take of anything we needed even birthday decorations for our room. She made our trip one to remember. Cant wait to go back.
Stayed 5 nights in Aug 2024

6/10 Okay

Yailemy, Miami

Liked: Staff & service
Disliked: Cleanliness
Stayed 6 nights in Aug 2024

10/10 Excellent

Mercedes C

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel está muy bueno pero la playa está sucia y hay cocodrilos
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicholas

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fanastic stay all around. We opted for a swim out room interior side and paid for room choice early to coordinate with our group of 4 other rooms. Dining experience never dissapointed at daily buffets or formal restaurants. All positive experiences from all staff. So friendly. My kids 4 and 7 were well entertained with pool selections, splash zone, kids club, or the ice cream. As adults, bartenders and servers fanatastic and 24/7 coffee shop was a favorite. The daily night activities and shows were enjoyed by all - dont miss these. As families we did not get to enjoy post 10p adventures. Access to other ammentities like spa, fitness, adventure planning was of easy access. As expedia bookers across our group, a helpful concierge Jonathan helped check us in and throughout the trip checking in daily via whatapp. All around fanastic, clean, and an amazing stay. Btw... room service and requests at any time was such a perk with kids.
Stayed 5 nights in Aug 2024

2/10 Terrible

Marlene

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property double charged both credit cards and went into my room and stole money.
Stayed 3 nights in Aug 2024

10/10 Excellent

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities
We were greeted and taken care of my Krystal in the concierge. She was helpful and very attentive
Stayed 7 nights in Aug 2024

10/10 Excellent

priscilla

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved this place awsome
Stayed 4 nights in May 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a wonderful experience. Staff was very nice. Buffet was great, with many food options and very good quality. The gym was very well equipped and with a beautiful view. Rooms are spacious and comfortable. Restaurants are great. Water slides among the best (or the best) in the zone. Improvement opportunities for the cafeteri. Quality on the cafeteria food is not as good as expected given the quality of the hotel. It would be good to know beforehand that bowling and trampolines are not part of the all inclusive and should be paid separately. Overall it was great. Will come back for sure again. Children loved it.
Stayed 2 nights in Aug 2024

10/10 Excellent

Loandy Ruiz

Liked: Cleanliness, staff & service, property conditions & facilities
My vacation was unforgettable, we had an incredible time with the Royalton Splash team and especially Jonathan's attention was excellent, we could count on him for everything in the hotel, he became our family, we felt at home with his hospitality. The truth is that I would recommend the hotel
Stayed 6 nights in Aug 2024

4/10 Poor

Ryan

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024