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Singular Dream Beach Residences

3.0 star property

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Photo gallery for Singular Dream Beach Residences

Relax by the ocean with a serene view from this pool area, featuring a mosaic tile design and glass ceiling.
Relax in a stylish room with a comfortable bed, bedside table, and large window offering a view of the outside.
Welcome to our hotel lobby, featuring a spacious layout, comfortable seating areas, and a reception desk.
Relax on the spacious deck with a sofa set and armchairs, taking in the view of the sea.
Stunning building with a sleek staircase and modern design.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Breakfast available
  • 24/7 front desk
  • Laundry
  • Outdoor Space

Explore the area

Map
Zazil-ha, Playa del Carmen, QROO, 77720
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪3 min walk‬
  • Quinta Avenida
    ‪10 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Superior 2 Bedroom Suite

1 bedroom, in-room safe, free WiFi

Superior 2 Bedroom Suite

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • Studio
  • 2 bathrooms
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed OR 1 Large Twin Sofa Bed

View all photos for Delux Room

Delux Room | 1 bedroom, in-room safe, free WiFi

Delux Room

  • 269 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior 1 Bedroom Suite

1 bedroom, in-room safe, free WiFi

Superior 1 Bedroom Suite

9.0 out of 10
Wonderful
(2 reviews)
  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 1 Large Twin Sofa Bed

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Singular Dream Beach Residences

3-star apartment in Zazil-ha
An outdoor pool, a rooftop terrace, and massage/treatment rooms are available at this smoke-free apartment building. WiFi in public areas is free. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite. Each apartment boasts a heated floor and offers free WiFi and a flat-screen TV. Additional amenities include a rainfall shower, a hair dryer, and a safe.
Singular Dream Beach Residences offers 46 air-conditioned accommodations with safes and hair dryers. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Playa del Carmen apartment provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Recreational amenities at the apartment include an outdoor pool.
Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy.
Singular Dream Beach Residences features an outdoor pool, a rooftop terrace, and spa services. Wireless Internet access is complimentary. This Playa del Carmen apartment also offers tour/ticket assistance, concierge services, and laundry facilities.

Singular Dream Beach Residences is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.

Languages

English, Spanish

Property amenities

Pool/Spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor pool
  • Sports massages
  • Treatment room

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Dining

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: USD 14 for adults and USD 14 for children

Bedrooms

  • Bedroom

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Communal living room
  • Heated floor

Entertainment

  • 32-inch flat-screen TV with cable channels

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • Laundry facilities

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Guidebooks
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 46 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 14 for adults and USD 14 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

SINGULAR DREAM BY BUNIK
Singular Dream Residences
Singular Dream Beach Residences Apartment
Singular Dream Beach Residences Playa del Carmen
Singular Dream Beach Residences Apartment Playa del Carmen

Singular Dream Beach Residences Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 340 out of 575 reviews
Rating 8 - Good. 133 out of 575 reviews
Rating 6 - Okay. 52 out of 575 reviews
Rating 4 - Poor. 20 out of 575 reviews
Rating 2 - Terrible. 30 out of 575 reviews

9.0/10

Cleanliness

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Baily

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Daria

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Elevators were not working for a few days of our stay. We had a baby with a stroller and were given a room on 3rds floor. Imagine bringing the stroller up and down the stairs every time you want to go outside?! WiFi did not work the entire duration of our stay. My husband had to work and it was a nightmare. Also we did not have hot water in the room. Hotel send a maintenance guy every day to fix it but the little boiler in the room didn’t work. And they would’t give us another room despite all the complaints. On top of that hotel personal wasn’t very helpful. We asked for late checkout and the person in the reception denied. After all we went through. Water in the pool is dirty. They don’t give you fresh pool towels more than once a day even if you ask. Everything is breaking apart in the room. The only good thing about the hotel is the gym. Also, the location is nice, near the beach.
Stayed 5 nights in Mar 2025

10/10 Excellent

Pablo, Royal Palm Beach

Liked: Cleanliness, property conditions & facilities
Great Building, excellent rooftop Close to the beach, Restaurants and shops
Stayed 1 night in Apr 2025

2/10 Terrible

Stephen

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
4 towells for 5 registered guests. No pool towells and no option for more towells. In addition, when we asked we were handled with short and snarky responses despite being as courteous and considerate. They left off saying they'd see what they could do with no response. Room was less than clean, sticky dirty floors, dusty. Restaurant on roof wasn't a real restaurant just a bar with options that closed at 4p. Staff was nice enough other than receptionist that mishandled the towells request. I would not stay here again and would not recommend.
Stayed 1 night in Apr 2025

4/10 Poor

JULISSA

Disliked: Cleanliness, property conditions & facilities
The was not services for towels and toilet paper replacement we had to constantly had to ask for this items and also no answer at reception when we call
Stayed 3 nights in Mar 2025

8/10 Good

Tracy Lynn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful new building. Working walking distance to beaches, restaurants and shopping. Roof-top great. Wifi was a bit patchy, oh well.
Stayed 8 nights in Mar 2025

10/10 Excellent

Jonathan

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great property and not expensive for the amenities.
Stayed 1 night in Mar 2025

8/10 Good

michael

Liked: Cleanliness, property conditions & facilities
Nice rooftop and room
Stayed 1 night in Mar 2025

6/10 Okay

Jackie

Traveled with family
Disliked: Room comfort

Okay stay, wouldn’t stay here again.

great location- horrible communication. i booked a king bed & queen, didn’t get it. they told me they had none available- mind you i booked room in 2024. at check in, i wasn’t provided any info. just a key. not until i asked about beach club, wifi, a few days later. power went out twice, when leaving/arriving to hotel, nothing was mentioned about it & no update. they were even checking people in and not telling them about the power outage. it was about 4 hrs of no electricity. it sucked. they also have an ants problem, that was annoying. overall, it was perfect location for us but i will not be returning in the future.
Stayed 5 nights in Mar 2025

6/10 Okay

Maricela, Santa Rosa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Overall the size our room was great with living room and kitchen and bedroom. The TVs in the room weren’t working and not all outlets were working either. Location is great!
Stayed 4 nights in Mar 2025

10/10 Excellent

Dean, winnipeg

Liked: Cleanliness, amenities, property conditions & facilities
Great location, Friendly excellent staff. Thank you, Miguel, Freda, Antonio and Ishia!
Stayed 14 nights in Feb 2025

10/10 Excellent

Darla

Liked: Cleanliness, room comfort

Incredible property

Amazing. The room was immaculate and the maids were amazing. Highly impressed. The rooftop pool was incredible - as well as the gym! Highly recommended ! We will come back Our only complaint is the WiFi and elevators work off and on
Stayed 9 nights in Feb 2025

8/10 Good

Sean, Victoria

Liked: Cleanliness, amenities, property conditions & facilities
Great rooftop patio with pools, food and beverage. Easy walk to everything you need.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sherry Wendy

Liked: Cleanliness, property conditions & facilities
My second time in 2 years at Singular. Great people and very convenient to lots of necessities. Thank you Isai and Antonio 😊
Stayed 7 nights in Feb 2025

6/10 Okay

Danielle

Traveled with group
Liked: Room comfort
Disliked: Cleanliness

Total fiasco. Ended up staying elsewhere.

What a fiasco! First of all, when we arrived, there was a cleanliness issue in the first room. The toilet had a very strong smell of dried urine. I complained a few times, but they never sent anyone to clean it. It was visibly dirty on the pedestal. Then they lost electricity in the whole building, so the air-conditioning and elevators were out. After not being able to sleep because I was sweltering in the room I woke up in the morning to the sound of hammering, electric, saws, and construction. They ended up moving us to a different room and we had to drag our heavy suitcases down flights of stairs to the new room. The bathroom floor was filthy so we asked them to clean it while we went for a meal. When we returned back to the hotel room, our suitcases were laying on top of our beds because apparently the room had flooded while we were gone, and many of my items were soaked, including my makeup bag that had a lot of expensive make up. They eventually ended up letting us cancel the reservation and rebook somewhere else. But despite the fact that they allowed us to cancel, I would not stay there again due to the fact that I believe the building has a lot of water damage. It has a mildew smell in the lobby when you walk in.
Stayed 6 nights in Feb 2025

8/10 Good

Keir

Liked: Cleanliness, amenities, property conditions & facilities
Was a good location for all my needs
Stayed 3 nights in Feb 2025

8/10 Good

Keir

Liked: Cleanliness, property conditions & facilities
Everything was great. Took an hour to check in
Stayed 2 nights in Feb 2025

6/10 Okay

Shannon

Ideal location, but the condos are privately owned and it is difficult to get towels and toilet paper. There aren’t any security to enforce the rules to close the pool at 10pm. So it was very loud after 11pm with other guests screaming and yelling up in the roof top pool. We put trash out of the door and no one came to take it. Just not the service we expected. You get what you pay for.
Stayed 7 nights in Dec 2024

6/10 Okay

Kofi

Traveled with partner
Liked: Cleanliness
At check in, the vibe was a bit eerie. The place had an abandoned feeling to it -- a bar without any drinks or bartender, lacked physical security and housekeepers in the building. However, it had a Beautiful room/ living area for a 1 bedroom with a full kitchen and a shared dining/living area. It accommodated to our needs, nice place--but may not go back in the future.
Stayed 1 night in Feb 2025

8/10 Good

Theunis, Oakland Park

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money!
Stayed 4 nights in Jan 2025

8/10 Good

Glenn Alexander

Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jan 2025

8/10 Good

Dean, winnipeg

Liked: Cleanliness, property conditions & facilities
I liked everything, Especially the staff!
Stayed 9 nights in Jan 2025

4/10 Poor

Carolyn

Traveled with partner
We were put directly under the workout room, which had people dropping weights at 7 AM. They said they would possibly be able to change a room and never did. The air conditioning didn’t work for two days and the “heated pool“ was never heated and I was told it was going to be, but never was, they told me multiple times they were going to heat it never going back

8/10 Good

Dwayne

Liked: Cleanliness, property conditions & facilities
Stayed 21 nights in Nov 2024

2/10 Terrible

Yoko

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024