*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Kayaking
- Sailing
- Scuba-diving lessons
- Snorkeling
- Surfing/body boarding
Land activities
- Bicycling
- Fitness facilities
- Miniature golf
- Soccer
- Volleyball
Lessons/classes/games
- Aerobics
- Cooking
- Dancing
- Language
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
- Theme parties
Not included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Snorkeling excursions
- Surcharge for premium food items
- Childcare
- Spa/beauty facilities and services
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite nightclubs included
- Sailing included
- Surfing/bodyboarding included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Water fitness classes/lessons included
- Volleyball included
- Soccer (football) included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Bicycling included
- Spa/beauty facilities and services not included
- Miniature golf included
- Transportation to offsite activities not included
- Offsite tours not included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Language classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- All meals included
- Surcharge for premium food items
- Surcharge for bottled wine
- Minibar (all beverages included)
- Scuba lessons included
- All non-motorized water sports included
- Onsite live performances included
- All land sports and fitness activities and facilities are included
- Theme parties included
- Snorkeling included
Property Features
Sandos Playacar All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. At Sandos Playacar All Inclusive you can cool off in one of the 8 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the property's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 6 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary water park, a complimentary children's club, and a children's pool. Onsite self parking is complimentary.
Sandos Playacar All Inclusive has designated areas for smoking.
- Waterslide
- Number of outdoor pools - 8
- Number of hot tubs - 1
- Elevator
- Fitness facilities
- Children's club
- 24-hour front desk
- Turkish bath/Hammam
- Porter/bellhop
- Free self parking
- Dry cleaning/laundry service
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 819
- Internet access - wireless
- Number of floors - 3
- Number of buildings/towers - 7
- Airport transportation (surcharge)
- Internet access
- Couples/private dining
- Coffee/tea in common areas
- Number of bars/lounges - 6
- Number of poolside bars - 3
- Full-service spa
- Number of swim-up bars - 2
- Free water park access
- Beach umbrellas
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2004
- Beach sun loungers
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Spa services on site
- Number of restaurants - 9
- Banquet hall
- Laundry facilities
- Beach towels
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
- Off-street parking
Family Friendly Amenities
- Family property
- Free water park access
- Number of outdoor pools - 8
- Children's pool
- Waterslide
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis courts - 2
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Miniature golf on site
Room Amenities
Sandos Playacar All Inclusive offers 819 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. 32-inch plasma televisions come with satellite channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.
- Television
- Cable/satellite TV service
- Alarm clock
- Coffee/tea maker
- Daily housekeeping
- Phone
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Ceiling fan
- Room service (24 hours)
- Desk
- In-room climate control (air conditioning)
- Room service
- Free bottled water
- Wireless internet access
- Blackout drapes/curtains
- Internet access (complimentary)
- In-room safe (laptop compatible)
- Satellite TV service
- Free WiFi
- Plasma TV
- TV size: 32
- TV size measurement: inch
- Balcony or patio
- Connecting/adjoining rooms available
- Minibar (stocked, free items)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 3
- Soap
- Shampoo
- Toilet paper
- Laptop-friendly workspace
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Sandos Playacar All Inclusive has 9 restaurants on site.
24-hour room service is available.
Spa Services
Spa Sandos has 22 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 22
- Outdoor treatment areas
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Sauna in spa
- Prenatal massage
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Thai massage
- Reflexology
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible registration desk
- Wheelchair accessible parking
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible concierge desk
Nearby Activities
Complimentary bicycles and a complimentary water park with waterslides are featured at the property. 8 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Free bicycles on site
- Miniature golf on site
- Golfing nearby
- Surfing/bodyboarding on site
- Parasailing nearby
- Beach volleyball on site
- Kayaking on site
- Skydiving nearby
- Windsurfing nearby
- Playground on site
- Fitness classes on site
- Sailing on site
- Personal motorized watercraft on site
- Scuba diving nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Sanitation services: MXN 32.57 per night
- A damage deposit of MXN 5000 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: MXN 2100 per person (one way)
- Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at 11:30 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, and window guards in each accommodation.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Debit cards not accepted
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
Carbon monoxide detector
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
Pet Policy
- No pets or service animals allowed
We should mention
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- All Inclusive Sandos Playacar Beach Resort
- Playacar Beach Resort
- Sandos
- Sandos All Inclusive
- Sandos Beach
- Sandos Beach Resort All Inclusive
- Sandos Playacar Beach
- Sandos Playacar Beach Resort
- Sandos Resort
- Sandos Playacar Beach Resort All Inclusive Playa del Carmen
- Sandos Playacar Beach Playa del Carmen
- Sandos Playacar Beach Resort All Inclusive
- Sandos Resort All Inclusive
- Sandos Playacar Beach All Inclusive
- Sandos Playacar Beach Resort All Inclusive
- Sandos All Inclusive
- Sandos Playacar Beach Resort Spa All Inclusive
- Sandos Resort All Inclusive
- Sandos Playacar Beach All Inclusive
- Hotel Sandos Playacar Beach Resort - All Inclusive
- Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
- Sandos Playacar All Inclusive
Awards & Affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Travelife
Hotel Reviews
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