Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5.0 star property

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Terrace/patio
Outdoor wedding area
Interior entrance
Preferred Club Junior Suite King Ocean Front | View from room
7 bars/lounges, 2 swim-up bars, poolside bar, beach bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly

Explore the area

Map
Carr Tulum playa del carmen km 294, Corasol, Playa del Carmen, QROO, 77710
  • Gran Coyote Golf
    ‪8 min drive‬
  • Mamitas Beach
    ‪13 min drive‬
  • Quinta Avenida
    ‪13 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

Junior Suite King Tropical View

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Swim Out King Tropical View

  • 823 sq ft
  • Sleeps 2
  • 1 King Bed

The Stellar Presidential Penthouse

  • 4736 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed and 2 Queen Beds

Junior Suite, 2 Double Beds

  • 668 sq ft
  • Sleeps 3
  • 2 Double Beds

Preferred Club Paramount Suites Ocean View King

  • 1926 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 668 sq ft
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite King Ocean View

  • 952 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite King Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite King Ocean Front

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Junior Suite Double Tropical View

  • 668 sq ft
  • Sleeps 3
  • 2 Double Beds

Junior Suite Double Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Junior Suite King Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Double Ocean View

  • 668 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

Preferred Club Master Suite King Ocean Front

  • 1560 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Preferred Club Superior Junior Suite Double Ocean View

  • 952 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

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About this property

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive

5-star property in Grand Coral
Catch some rays at the beach or spend the day relaxing at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive's full-service spa. Then enjoy a meal at one of the property's 10 restaurants. Change of towels is available on request.
Secrets Moxché Playa del Carmen - Adults Only - All Inclusive offers 485 air-conditioned accommodations with tablet computers and minibars. Accommodations offer separate sitting areas. Beds feature premium bedding. This Playa del Carmen property provides complimentary wireless Internet access, with a speed of 500+ Mbps (good for 6+ people or 10+ devices).

Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. Business-friendly amenities include laptop-compatible safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor tennis courts and complimentary bicycles are featured at the property. 7 outdoor swimming pools are on site along with a steam room and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 15 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. The spa is open daily.
Some rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Secrets Moxché Playa del Carmen - Adults Only - All Inclusive you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Dining is available at one of the property's 10 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 swim-up bars and 7 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This luxury property also offers outdoor tennis courts, a steam room, and a fitness center. Complimentary self parking and valet parking are available on site, along with a car charging station.

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive has designated areas for smoking.

Market Cafe - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).
Allora - This poolside theme restaurant specializes in Italian cuisine and serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Bisou - Overlooking the pool and garden, this theme restaurant specializes in French cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Suki - This poolside theme restaurant specializes in Asian cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open daily.
Seasoul - This beachfront theme restaurant specializes in seafood and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

All inclusive details

All-inclusive room rates at Secrets Moxché Playa del Carmen - Adults Only - All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service (limited menu)
In-room minibar (all beverages included)
Dining availability limited at one or more venues

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • 10 restaurants
  • 2 swim-up bars
  • 7 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Allora
  • Bisou
  • Market Cafe
  • Seasoul
  • Suki

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Bicycle storage
  • Billiards/pool table
  • Evening entertainment
  • Free bicycle rentals
  • Full-service spa
  • Games
  • Golf carts
  • Golf driving range
  • Gym
  • Nightclub
  • Shopping mall
  • Steam room
  • Water sports equipment
  • Wine tasting room
  • Winery release events

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (11,950 square feet of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 15 treatment rooms
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2021
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Reception hall
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Tablet computer

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night, plus a deposit of USD 65 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 10 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 65 per night
  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

Pool access available from 8:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Secrets Moxché Playa del Carmen
Secrets Moxché Playa del Carmen Adults Only
Secrets Moxché Playa del Carmen Adults Only All Inclusive

Secrets Moxché Playa del Carmen - Adults Only - All Inclusive Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 560 out of 743 reviews
Rating 8 - Good. 108 out of 743 reviews
Rating 6 - Okay. 45 out of 743 reviews
Rating 4 - Poor. 14 out of 743 reviews
Rating 2 - Terrible. 16 out of 743 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best resort in Cancun hands down .!!! From food to the room and service was all beyond amazing . I highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Siyan

Stayed 4 nights in Dec 2024

10/10 Excellent

Danielle Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room and resort decor were stunning. The variety of pools were amazing. Seasoul restaurant was the best!
Stayed 5 nights in Dec 2024

10/10 Excellent

Yeonju

Stayed 3 nights in Dec 2024

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and service are really good
Stayed 4 nights in Dec 2024

8/10 Good

Danielle

Stayed 3 nights in Dec 2024

10/10 Excellent

Yoonjin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the restaurants were amazing, staffs were very friendly, buildings, pools and beach are nice and clean. Would definitely stay again in the future
Stayed 4 nights in Dec 2024

10/10 Excellent

Rylee

Stayed 4 nights in Nov 2024

6/10 Okay

Yating

Stayed 4 nights in Dec 2024

6/10 Okay

Khosro

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Very rude receptionist. She almost got into a fight with me because I asked for early check in. Lots of my friends got infected and had fever and stomach issues. Most probably because of water.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for vacation!
Stayed 5 nights in Dec 2024

2/10 Terrible

itzel jaqueline estevez

Stayed 4 nights in Aug 2024

10/10 Excellent

Traci

Stayed 2 nights in Aug 2024

8/10 Good

Simone, beack park

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it’s something about an adult elcusive resort that does it for me. It was peaceful, secluded but still lively. Would go back again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Logan

Stayed 7 nights in Nov 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

2/10 Terrible

Siqi

Disliked: Amenities
Staff stole my jacket.
Stayed 5 nights in Oct 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Fabien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing new hotel. Abundance of pools. Rooms are awesome and restaurants are nice especially the beach front one. If you’re a beach person this isn’t going to be your best find because the beach isn’t so good. Hotel is great though and so is staff!
Stayed 4 nights in Sep 2024

4/10 Poor

Yuhan

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
.
Stayed 4 nights in Oct 2024

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the most beautiful place Ive vacationed at. The best was the food. It wasnt just good for an all inclusive, it was simply just delicious. We had the most amazing service. Special shout out to my favorite servers Adrian and Jonathan at Seasoul. They were so nice and helpful, we kept going back there just to see them! Thank you guys for the amazing time.
Stayed 7 nights in Sep 2024

10/10 Excellent

Brynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Ciara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the spa like feel everywhere we went. Very relaxing and lots of private pool sun areas.
Stayed 4 nights in Nov 2024