This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only features a full-service spa and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
This all-inclusive hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only has designated areas for smoking.
Senses Riviera Maya by Artisan - Optional Gourmet All Inclusive - Adults Only offers 38 air-conditioned accommodations with private plunge pools and indoor private spa tubs. Accommodations offer separate sitting areas. Beds feature premium bedding. 60-inch flat-screen televisions come with cable channels. Guests can make use of the in-room microwaves, espresso makers, and minibars. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and laptop-compatible safes. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.
Free self parking
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service is available.
The onsite spa has couples treatment room(s). Services include massages.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Guests can access their rooms with a mobile device.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Electrostatic spray is not used for disinfection
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Guest will receive an email before arrival 72 hours
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
Property does not follow regional sanitization guidelines
Guests will receive an email with special check-in instructions
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available through room service
Minimum guest age is 18
Gap period enforced between guest stays - 48 hours
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
No pets and no service animals are allowed at this property.
Guests can access their rooms with a mobile device.