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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property

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Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Relax in a shaded gazebo overlooking the ocean, surrounded by lounge chairs and a palm tree.
Enjoy meals in this airy dining area with ocean views, ceiling fans, and comfortable seating.
Relax by the pool with comfortable sun loungers and a shaded area nearby.
Welcome to Artisanal, where a modern building meets a traditional thatched-roof structure amidst lush greenery and palm trees.
Relax on the deck with a hot tub and enjoy the ocean view.

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • Room service
  • Housekeeping

Explore the area

Map
Playa del Carmen, QROO
  • Paradise Beach
    ‪2 min walk‬
  • Playa Paraiso Golf Course
    ‪16 min walk‬
  • Maroma Beach
    ‪11 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪41 min drive‬

Room options

View all photos for Pool View Suite

Pool View Suite | Premium bedding, free minibar, in-room safe, desk

Pool View Suite

  • 1076 sq ft
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

7.4 out of 10
Good
(10 reviews)
  • 1184 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

7.6 out of 10
Good
(28 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

8.6 out of 10
Excellent
(28 reviews)
  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4-star Playa del Carmen hotel steps from Paradise Beach
At Senses Riviera Maya Oceanfront Boutique hotel - Adults only, spend the day on the beach where you can enjoy kayaking. Then return for a meal at one of the hotel's 2 restaurants.
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private hot tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Some rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only features 4 hot tubs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This beach hotel also offers a rooftop terrace, spa services, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only has designated areas for smoking.

Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Senses Riviera Maya Oceanfront Boutique hotel - Adults only are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18-hole adjacent golf course
  • 4 hot tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 3.04 per accommodation, per night
  • Resort fee: USD 13.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 389 out of 1005 reviews
Rating 8 - Good. 210 out of 1005 reviews
Rating 6 - Okay. 167 out of 1005 reviews
Rating 4 - Poor. 88 out of 1005 reviews
Rating 2 - Terrible. 151 out of 1005 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Ally

Traveled with group
They made us pay on the front desk $200 each person for lunch & dinner for four days and that was disappointing for me because my package was ALL INCLUSIVE
Stayed 4 nights in Apr 2025

10/10 Excellent

Cole Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

6/10 Okay

Sibylle, Whiteland

Traveled with group
Liked: Staff & service
Food choices were limited and all the dishes were served luke warm not hot. The kitchen was very inconsistent the dishes did not look the same if you ordered the same thing on different days.
Stayed 3 nights in Apr 2025

2/10 Terrible

BRAD W

Disliked: Cleanliness, amenities, property conditions & facilities
this once hidden gem has become a decieving property with false advertisment on their pages, charging for full all inclusive meals and drinks when we arrived and we were forced to pay the fee and had to shorten our trip and could never get a hold of this property to get dates changed and get a refund for 3 days we left early , and expedia gets a 1 star for service not handling our request and never returned my last email to them as i sent info given by genral manager Abel who is the theif from senses we will not eber return to senses and feel ver sad as we wer loyal customers for 5 years going there the one great thing was the service we got in the evenings from the best 4 men in the resort. travelers beware!!! my friend had paid for our trip as a gift and they were disaponted with the whole event
Stayed 8 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

4/10 Poor

nelson

Disliked: Cleanliness, property conditions & facilities, room comfort

Outdated.

Outdated and not very clean. It seems to me that this used to be condos then turned to hotel. The bed covers smelled old and the bathroom had mold. The best thing about this place is the pool and that's it.
Stayed 1 night in Apr 2025

10/10 Excellent

Diamoni, Lansdowne

Stayed 2 nights in Mar 2025

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service, room comfort
Stayed 17 nights in Mar 2025

2/10 Terrible

Jodanys

Traveled with family
Liked: Staff & service
Disliked: Amenities
Good review; The views for this hotel are spectacular. If you are looking to not be around people and have nothing to do all day, this is the right location for you. The hotel was not dirty, just needs some maintenance. Credit to the staff.. The staff was really nice. Bad review; There is no direct access to the beach. You basically have to go through a hiking experience to get to the beach. You must climb rocks and go through other properties to get to the sand. How can you be an all inclusive hotel and yet charge an additional fee for all inclusive?? Yet, you only have two restaurants, one that closes at 5, and the other at 10- Same goes for the bar! Upon my arrival, I witnessed two other couples leaving the facility because of how deceived they were as well.
Stayed 5 nights in Mar 2025

8/10 Good

Shreya

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s not walkable and restaurants closes around 10pm at night so if you’re hungry after that, you’ll not have access to any convenient store or restaurant
Stayed 4 nights in Mar 2025

10/10 Excellent

SYDNEE

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The staff was really friendly and helpful. Just hate that the towels were a bit stained, and you can’t control your own air. But other than that it was nice.
Stayed 3 nights in Mar 2025

10/10 Excellent

Helder

Traveled with partner
Liked: Amenities
Absolutely stunning hotel!! Beyond expectations!! The hotel is located away from the Main Street a little bit deep and the little road that lead you to the hotel is in very bad condition, but besides that it is totally worth your money!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Valeria

Stayed 5 nights in Dec 2024

6/10 Okay

Michelle

Traveled with group, Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Staff is amazing. Property needs a lot of work.
Stayed 5 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very greatful
Stayed 4 nights in Mar 2025

4/10 Poor

Michelle

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Resort needs major updating. Very little hot water. Rooms are old and outdated with broken faucets, showers etc. The staff is what makes the resort. Menu was small but food was well prepared and fresh. Thank you, Fernand, Pedro, Lilo, Johnathan for being great hosts and making the stay better.
Stayed 5 nights in Mar 2025

2/10 Terrible

Jennifer Nicole

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was terrible! 1 restaurant, 1 snack bar that closes at 5 pm, and staff were extremely rude! I do not recommend this resort!
Stayed 3 nights in Mar 2025

10/10 Excellent

Jannet

Liked: Cleanliness
Great
Stayed 5 nights in Feb 2025

10/10 Excellent

Candice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
If you’re looking for peace and tranquillity away from the crowds of tourists this is a beautiful little gem of a hotel situated right on the beach of the Caribbean Sea. The staff is amazing and super friendly - and the food was amazing!
Stayed 8 nights in Feb 2025

6/10 Okay

Zanita

Traveled with partner
Disliked: Property conditions & facilities
If you’re looking for peace and quiet this is the place for you, but if you’re looking for entertainment, shops, and a little bit of fun this is not the place!!! You would have to get a taxi to 1 of 2 nearby places which is $30 back and forward!!! They only have two restaurants both for lunch, one for just lunch which closes at 5pm and for dinner it starts at 6pm and close at 10pm!! They have a small selection of food, no substitute and dinner changes every night it was 2 nights we definitely didn’t eat anything because we didn’t care for what was on the menu!!!! There is no arcade just a pool table and a dart board!!! A vending machine that only take pesos!! No water sports like it says and golfing was never offered as an amenity when it’s listed on the site!!! Plunge pool, and main pool was falling apart a serious renovation is needed!!! But if you can overlook certain things than you’ll enjoy your time!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

ROBERT

Stayed 4 nights in Mar 2025

8/10 Good

Josh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

2/10 Terrible

Mara

Stayed 1 night in Mar 2025

8/10 Good

Anne

Stayed 7 nights in Mar 2025

2/10 Terrible

Shannon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is not a resort, it is a hotel. Not in walking distance of anything. Can cost atleast $30 to any restaurant or entertainment. Room looks like the one on the photos minus the brown stains on towels, lack of cleaning and maintenance and piece of glass I found in my bed. Food: Don’t pay for their all inclusive. We did out of fault of Expedias website not offering it to us at booking and us having to pay at check in. The food is minimum and one note. We scheduled a private romantic dinner which never happened but still charged us. No buffets. Two restaurants open with limited hours. No they will not fill your snack bar that includes only chip and drinks daily during cleaning your room although we paid for the all inclusive. Pool: very dated and not maintained. Beach is off to the side shared with private homes. Pool furniture brooking, not maintained during the day, ran out of pool towels mid day, one staff member at the pool and no they will not come back but once to ask if you need another drink or anything else. No entertainment available. Ordered for a massage in room. Upon arrival said she couldn’t massage my hands or feet because I am pregnant. Cancel service immediately but they still charged us. Requested information on a tour asked 3 times over the course of 12hours from morning to evening and almost missed our chance to get the tour the next day. We always stay at The Princess and never had an issue. Stay there. DO NOY STAY HERE!
Stayed 3 nights in Mar 2025