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Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Senses Riviera Maya Oceanfront Boutique hotel - Adults only

Exterior
Outdoor pool, free cabanas, pool umbrellas
Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk
Rooftop terrace
Lobby sitting area

Reviews

7.4 out of 10

Good

Popular amenities

  • Breakfast included
  • All inclusive
  • Bar
  • Hot Tub
  • Room service

Explore the area

Map
Playa del Carmen, QROO
  • Paradise Beach
    1 min walk
  • Playa Paraiso Golf Course
    19 min walk
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    6 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    30 min drive

Room options

View all photos for Pool View Suite

Pool View Suite | Premium bedding, free minibar, in-room safe, desk

Pool View Suite

  • 1076 sq ft
  • Sleeps 2

View all photos for Honeymoon Suite, 1 King Bed, Ocean View

Honeymoon Suite, 1 King Bed, Ocean View | Premium bedding, free minibar, in-room safe, desk

Honeymoon Suite, 1 King Bed, Ocean View

  • 1184 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean View Suite

60-inch Smart TV with cable channels

Ocean View Suite

  • 1076 sq ft
  • Ocean view
  • Sleeps 2

View all photos for Ocean Front Suite

Premium bedding, free minibar, in-room safe, desk

Ocean Front Suite

  • 1076 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Senses Riviera Maya Oceanfront Boutique hotel - Adults only

4-star Playa del Carmen hotel steps from Paradise Beach
At Senses Riviera Maya Oceanfront Boutique hotel - Adults only, spend the day on the beach where you can enjoy kayaking. Then return for a meal at one of the hotel's 2 restaurants.
Senses Riviera Maya Oceanfront Boutique hotel - Adults only offers 38 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and free minibar items. Beds feature premium bedding. 60-inch Smart televisions come with cable channels. Bathrooms include separate bathtubs and showers with jetted bathtubs and rainfall showerheads.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and laptop-compatible safes. Additionally, rooms include complimentary bottled water and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 spa tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.
Senses Riviera Maya Oceanfront Boutique hotel - Adults only is an all-inclusive hotel. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only features 4 spa tubs and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access.

This all-inclusive hotel also offers a rooftop terrace, spa services, and a vending machine. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite uncovered self parking is complimentary.

Senses Riviera Maya Oceanfront Boutique hotel - Adults only has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 7:30 AM and 11:00 AM.
Cavamar - This beachfront restaurant specializes in American cuisine and serves lunch only.
The Blend - Overlooking the ocean, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
CavaBar - Onsite bar. Open daily.
The Blend Bar - This cocktail bar overlooks the ocean. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

All inclusive details

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All à la carte meals, snacks, and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Private picnics

Restaurants on site

  • CavaBar
  • Cavamar
  • The Blend
  • The Blend Bar

Things to do

  • 18-hole adjacent golf course
  • 4 spa tubs
  • Arcade/game room
  • Billiards/pool table
  • Golf carts
  • Kayaking
  • Optional golf privileges
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach towels
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Smooth flooring in room
  • Tile flooring in room

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2015
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Jetted bathtub
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 60-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Living room

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 13.11 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 150 per vehicle (roundtrip, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property

Property is also known as

Senses Riviera Maya Artisan Resort Playa del Carmen
Senses Riviera Maya Artisan Resort
Senses Riviera Maya Artisan Playa del Carmen
Senses Riviera Maya Artisan
Senses Riviera Maya By Artisan Playa Paraiso Mexico

Senses Riviera Maya Oceanfront Boutique hotel - Adults only Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 406 out of 1021 reviews" "
Rating 8 - Good. 233 out of 1021 reviews" "
Rating 6 - Okay. 168 out of 1021 reviews" "
Rating 4 - Poor. 81 out of 1021 reviews" "
Rating 2 - Terrible. 133 out of 1021 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Dawn, Huntley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Staff is amazing. I didn’t give 5 stars only because there was no way to get sun lotion, drinks, anything without leaving the resort. They have a vending machine but it only takes coins. Does not take credit cards. No store to purchase anything. But next time I will Be prepared with what we need before we get there. Yes we will return. That is how wonderful the staff is and how relaxing this resort is. Only one pool but only 38 rooms and adult only. No crowds. Food was great. I really did enjoy my stay.
Stayed 5 nights in Aug 2024

2/10 Terrible

raymond

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff were Outstanding. Julio and Hernan get a 10. The facility is poorly managed and extremely outdated. Most of the reviews were accurate. However, it is not the staff's fault. If you looking for a party, this is definitely not it. If you want to just relax and not be bothered, come here. Nothing on the property to do, just a nice scenery.. NEEDS NEW MANAGEMENT. Property has great potential.
Stayed 4 nights in Aug 2024

8/10 Good

Cristhiann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
None
Stayed 3 nights in Aug 2024

8/10 Good

Klas

Stayed 4 nights in Aug 2024

4/10 Poor

Prabhjot kaur

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Vasil

Traveled with family
Liked: Amenities
like all service ,all my spend time was best ,,food serving man or food ,reception we are will be back thanks for all Vasil and Zhanneta
Stayed 6 nights in Aug 2024

8/10 Good

Tabitha

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall a nice resort on the smaller side but food was fantastic!
Stayed 6 nights in Aug 2024

2/10 Terrible

Irma Arellano or George, Santa Ana,

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The room had mold we took photos. The trim was dusty and unkept. There was construction and maintenance in the room next to us so I will assume that is where the dust came from. We immediately checked out at 7:30am because it was to late for us to get a room elsewhere for the night. My husband George got two Asthma attacks that night. Would not recommend this place to anyone
Stayed 8 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
A great hotel, any questions thay had an answer. All safe from house keeping, wait staff, and everyone else was friendly and nice
Stayed 5 nights in Aug 2024

8/10 Good

Wilfredo

Stayed 7 nights in Jul 2024

4/10 Poor

Inbar

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Boy, I’ll start from the good..the staff (for the most part) was really nice and professional, some of the staff (especially in the pool area) are more inclined to help and give service if you tip or speak Spanish. Now to the bad: 1. The pictures are false and shame on Expedia for publishing them. 2. When I tell you EVERYTHING is dirty, I mean it! The tub has yellow stains, the robs had blood on them, the sheets, pillows, sofa, side tables were all stained and with A LOT of dust. 3. Everything was broken! The sliding door to the balcony, the shades, one side didn’t have shades at all, the hangers were rusty, the elevators were not working at all, the lobby pool table were missing pieces, the pool beds were stained , pool area was missing parts, I don’t even recall it all! 4. It was so bad even after I asked the room to be cleaned that mid stay we took the L and paid to be in a different hotel, when we checked out, the front desk person said he knows and the owners are aware too, they just had some money issues and that is why the renovation didn’t happen yet! 5. We asked 3 different couples and they all said that their rooms are the same! 6. The food is really bad! 😬 7. They let non guests into the pool area (looks like they weee friends)
Stayed 5 nights in Jul 2024

6/10 Okay

ROBERTO

No the best option in Cancun
Stayed 5 nights in May 2024

4/10 Poor

Ovidiu

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
No transit between airport and hotel. 100 usd you have to pay for this or 180usd round trip. Facility to isolated no transportation to the city, taxi cost 60 usd. No Uber service in this area. Even the food was good, limited option offered.
Stayed 7 nights in Jul 2024

2/10 Terrible

Evelyn Dircia

Stayed 4 nights in Jul 2024

10/10 Excellent

huong helen, SAN DIEGO

Stayed 14 nights in Apr 2024

8/10 Good

Michelle, Channelview

Traveled with partner
Liked: Cleanliness, staff & service
Serene and tranquil, the staff was very helpful and friendly.
Stayed 3 nights in Jul 2024

2/10 Terrible

Natalia

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing! I would never return. Everything bad. The food not good, drinks not good. Room is dirty, can’t use the jacuzzi outside. Clean room but don’t change sheets. Bedding by the pool never change. Same bar menu. No ice cream. Always run out of food. Flies in your food, bugs, lizards. Dirt on the wall in your room. Couch dirty. Whosever took those pictures. Made it seem good. It’s not. Can’t do nothing. 1 restaurant, 1 bar, 1 pool and just your room. That’s it. It’s not lit! I had 1000 bees on the balcony and they told me just stay inside! I sent them picture and videos. Please! Please!! Do not go here. Everyone was complaining. It’s like a nicer jail.I can say so much but I told you. Now it’s your decision
Stayed 6 nights in Jul 2024

8/10 Good

Wesley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Wonderful stay. Bars close too early by the pool and total. Can’t get a water by the pool after 5
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria delCarmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Marissa

Traveled with partner
Liked: Staff & service
As many of the reviews stated before that the hotel needs to be renovated, and yes that is true, but the staff and services were AMAZING! Our a/c went out in our room and they promptly Moved us to another room. All staff members were friendly and quick to address all your individual needs. The food at the restaurant was delicious and I enjoyed how each night was a different theme! It was the best place we have been to relax! Yes, I said relax. If you’re interested in a party and late nights then this is not the place for you but if you are interested in relaxing and prompt service this is the place!
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachael

Stayed 3 nights in Jul 2024

6/10 Okay

Edward

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Some kinda of bugs were in the bed and ate me and my partner left us with knots and inching
Stayed 6 nights in Jun 2024

10/10 Excellent

Sara

Stayed 7 nights in Jul 2024

10/10 Excellent

Miranda

Stayed 2 nights in Jul 2024

2/10 Terrible

Navon

Traveled with partner
Disliked: Amenities
Hotel was very outdated not a lot of food choices staff wasn’t as helpful
Stayed 3 nights in Jul 2024