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Sofía by Bunik

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Rooftop terrace
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Quinta Alegría Shopping Mall
    ‪7 min walk‬
  • Calle 12
    ‪9 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪19 min walk‬

Room options

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Premium Loft

  • 541 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Loft

  • 541 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Traditional Studio

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft

  • 373 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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per night
$116 total
includes taxes & fees
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About this property

Sofía by Bunik

Hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.

Sofía by Bunik is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 620 out of 953 reviews" "
Rating 8 - Good. 188 out of 953 reviews" "
Rating 6 - Okay. 80 out of 953 reviews" "
Rating 4 - Poor. 23 out of 953 reviews" "
Rating 2 - Terrible. 42 out of 953 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Seonghee

Liked: Cleanliness, staff & service, property conditions & facilities
Honestly compared to the price this hotel is really good. I have only 2 things to mention. 1. AC did not work well. So every night I was sweaty when I slept. That is a bummer. 2. The shower room is not dirty but whenever i turned on the water, it was stinky. While I took shower, that smell was gone or maybe my nose got used to it lol Except for 2 things it was excellent! If I reported it to the reception they might check but also I was tired and lazy after going to beach so I did not care. And again, when i think the price, it is still excellent
Stayed 3 nights in Sep 2024

10/10 Excellent

Jhenifer

Liked: Cleanliness, staff & service
The price is excellent and the place is comfortable
Stayed 1 night in Oct 2024

8/10 Good

Edmundo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The apartments are modern and functional, clean and spacious. The area is noisy at night from surrounding night clubs.
Stayed 3 nights in Oct 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recomendado un lugar cómodo,limpio y en buena locación José y Michell del lobby muy amables gracias por sus atenciones chicos mi esposo y yo estuvimos como 15 días y nos sentimos muy aguato
Stayed 1 night in Oct 2024

10/10 Excellent

Harry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sony Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roof top pool
Stayed 9 nights in Oct 2024

10/10 Excellent

Maria Aimee Lopez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Sofia by Bunik for two nights and found it to be a calm and peaceful spot, despite some occasional noise from construction across the street. The location is perfect, making it easy to explore the area, and the price was very reasonable. The hotel was clean and offered convenient workspaces, which was great for getting some work done while traveling. Although we ended up leaving our belongings there for the entire week to hit the road, the two nights we spent were pleasant. A good option for budget-conscious travelers who need a well-located and practical place to stay.
Stayed 7 nights in Aug 2024

2/10 Terrible

Amy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bugs in the shower, shortage of towels, only allowed one key for the two of us even tho it's needed to get in and out, full time day staff at the reception desk was extremely rude every day. We travel here a couple times a year and this is the first place I can say I WOULD NOT RECOMMEND!
Stayed 7 nights in Oct 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Realmente un hospedaje recomendable muy limpio y cómodo amplio José en el Lobby muy buen servicio siempre atento a las necesidades
Stayed 1 night in Oct 2024

10/10 Excellent

Ivonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen lugar para venir a disfrutar de las diversiones de Playa del Carmen muy limpio y el staff muy amable José siempre atento a todo hace sentir muy cómoda la estancia muy recomentado
Stayed 2 nights in Oct 2024

10/10 Excellent

Brent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay
Stayed 7 nights in Oct 2024

10/10 Excellent

Christabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it was well designed and clean
Stayed 4 nights in Oct 2024

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito, bien mantenido. Justo lo que ocupaba para mis vacaciones.
Stayed 7 nights in Oct 2024

10/10 Excellent

jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El lugar está muy bien y el personal de lobby muy atentos José muchas gracias por tus atenciones y Michell igualmente los dos muy colaboradores el estudio muy bien muy espacioso
Stayed 1 night in Oct 2024

10/10 Excellent

Raymundo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People at front desk were amazing. They helped me out with the parking situation and were attentive beyond their means. Would definitely go back for the staff alone.
Stayed 1 night in Oct 2024

10/10 Excellent

Adoracion

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
All the staff are very friendly, the guys at reception always help you
Stayed 6 nights in Oct 2024

6/10 Okay

Cila

Traveled with partner
Liked: Cleanliness, amenities
This is our 2nd stay at sofia.. first stay was 10 days and other than a few icky issues with the pool, it was good. THIS stay will be 28 days and it's been terrible from first day. The biggest complaint is that the water pressure in our shower is almost nonexistent. It takes me no less than 20 minutes to shower and if I have any sand from the beach it takes longer. Maintenance finally came but it made little difference. Our first stay the pressure was great. The only hook to hang anything on (seriously only one in the whole room) is just the screw plate. There's no a/c in the halls, we are fairly acclimated.. spend 6 mo a year here and walk everywhere most days but we don't sweat until we get back to hotel and have to wait for elevator. We seem to be in the high traffic zone too. With the exception of the first couple nights, there have been multiple rooms with families on both sides of us ladt 3 nights lots of in and out slamming doors, kids running and yelling/being loud in the halls well after 1am.

10/10 Excellent

Adoracion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people very nice and frenly.
Stayed 1 night in Oct 2024

6/10 Okay

Cila

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

LUCIE, London

Stayed 3 nights in Sep 2024

2/10 Terrible

Samer, Chicago

Disliked: Property conditions & facilities
There is no way those positive reviews are real. No shot. The pictures are all photo shopped. We’ve stayed in dozens of hotels in playa and this by far is the worst one. The telephone in the room is decorative (seriously). Bugs/gnats all over the kitchen counter. The shower and bathroom sinks are disgusting. The pool bed cushions were disgusting. Just a terrible, terrible, hotel. Please do yourselves a favor and do not believe the positive reviews. Those have to be bought and paid for. TERRIBLE.
Stayed 5 nights in Oct 2024

10/10 Excellent

Openla

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect hotel I had no issues
Stayed 3 nights in Oct 2024

6/10 Okay

Magnus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties not a hotel, it is us more like condo rental. Located a bit far from main beach and main dining area on (th avenue. Although the room I had was very nice, I would not chose to stay there again
Stayed 5 nights in Sep 2024

8/10 Good

Angela, Halifax

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great budget hotel in the center of town easy walking distance to restaurants and 5th Av. Unfortunately my room was on the ground floor so there was no view and it was a bit noisy. I could hear staff talking and playing music when I was trying to sleep. View from pool deck on roof is awesome.
Stayed 1 night in Oct 2024