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Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Rooftop terrace
Rooftop terrace
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Premium Loft

  • 541 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Loft

  • 541 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Traditional Studio

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft

  • 373 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Rooftop terrace

The Palm at Playa

  • Pool
  • Hot Tub
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very Good, (1099)
The price is $86
per night
$107 total
includes taxes & fees
Apr 11 - Apr 12
The Palm at Playa

About this property

Sofía by Bunik

Hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.

Sofía by Bunik is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 698 out of 1100 reviews
Rating 8 - Good. 221 out of 1100 reviews
Rating 6 - Okay. 98 out of 1100 reviews
Rating 4 - Poor. 33 out of 1100 reviews
Rating 2 - Terrible. 50 out of 1100 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jean-Pierre

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for almost a whole month and loved everything about this property. Everyone who worked there were always happy and smiling and always helpful. We especially liked Edwardo who we always seemed to laugh with . We did stay in an a room that had an adjoining door and even though we were notified we could switch ..we did not and just an fyi...you can hear EVERYTHING going on in next room ..but we loved our room because we could see part of the ocean and cozumel and listen to spanish music playing from across the street ..Really cant wait to return . Thank you so much .We had a fantastic stay !
Stayed 25 nights in Dec 2024

10/10 Excellent

Johnny

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Kaydee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Private, inexpensive to stay and very friendly staff. Nice size bed and very open and bright
Stayed 5 nights in Dec 2024

6/10 Okay

Rosalina

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I had a bad experience at this property for these reasons: toilet wasn’t working properly and got repaired 2 days after. Meanwhile they gave us a bucket to collect water and dumped in the toilet,towels were not replaced often neither room were clean daily.
Stayed 8 nights in Dec 2024

6/10 Okay

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Maintenance Required but Great Service
This hotel needs some maintenance. We had some issues over the 56 day stay. Ants were an everyday experience. No hot water in the shower or the jaccuzi . Pool is really cold, too cold to use mid day.Several power outages and elevator shut downs over the same period.Kitchen needed more supplies.No sound proofing in any room. Miguel and Lorena were of great service over our time at the Sofia. Lorena was one of the best housekeepers we have had. When my partner was biten by spiders, Lorena purchased some topical medication for her to use the next day. That was " over the top" service. We just hope the Sofia can get some major help on the other issues required.
Stayed 28 nights in Nov 2024

10/10 Excellent

Benigno, anaheim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice condominiums conveniently located and good value.
Stayed 3 nights in Dec 2024

6/10 Okay

Amanda

Stayed 15 nights in Dec 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio el lugar y cómoda el área de descanso y RG, agradable para pasar tu estancia, llegas caminando a la quinta avenida y muchos restaurantes y negocios locales, muy limpio, cocineta equipada, lo único malo fue el estacionamiento solo 4 lugares y muy difícil estacionarte, en general excelente lugar

10/10 Excellent

Ana

Stayed 2 nights in Dec 2024

10/10 Excellent

Giuseppe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location ,proximity to everything ,beach ,re
Stayed 12 nights in Dec 2024

10/10 Excellent

Moises

Stayed 2 nights in Dec 2024

8/10 Good

Sagar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wasn’t expecting much but this property delivers for the price you are paying. Would stay again.
Stayed 3 nights in Dec 2024

10/10 Excellent

GABRIEL, Mequon

Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Zach

Stayed 8 nights in Dec 2024

10/10 Excellent

rufina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
place was amazing!
Stayed 3 nights in Dec 2024

10/10 Excellent

Nathaniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property. Friendly helpful service
Stayed 1 night in Dec 2024

8/10 Good

Sungjin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

8/10 Good

Suh-Victor, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Would have love for better parking option
Stayed 3 nights in Dec 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd time, will be back again. Top shelf stick side.
Stayed 4 nights in Dec 2024

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Shakiem

It wasn’t a lot of service provided also amenities was very limited
Stayed 4 nights in Dec 2024

8/10 Good

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Sungjin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
8 out of 10
Location is very good. Receptionist was kind and helpful. Easy to go to downtown and Megamart. I stayed in room 309. Room was clean. However, hot water is not available, and water pressure is very low. Except for the water issue, it is a good hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024