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Sofía by Bunik

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sofía by Bunik

Rooftop terrace
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Rooftop terrace
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    6 min walk
  • Cassa Ceviche
    1 min walk
  • ADO Terminal Alterna Playa del Carmen
    8 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    19 min walk

Room options

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Premium Loft

  • 541 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Loft

  • 541 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Traditional Studio

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft

  • 373 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Sofía by Bunik

Hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.

Sofía by Bunik is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 587 out of 880 reviews" "
Rating 8 - Good. 170 out of 880 reviews" "
Rating 6 - Okay. 67 out of 880 reviews" "
Rating 4 - Poor. 21 out of 880 reviews" "
Rating 2 - Terrible. 35 out of 880 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Mary Desiree, Vancouver

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, Mich and Josh, were excellent! They were very accommodating and helpful. I remember struggling with the parking. The parking meters only accept coins which we didnt have at that time. Josh generously lent us money and Mich even came out to explain to us how it works. These things made a big impact to our impression of the place - easier to let go of minor things. Overall, this place for the price is great.
Stayed 2 nights in Sep 2024

8/10 Good

daniel

Liked: Staff & service, amenities, property conditions & facilities
Positives: Price was $50 a night Full Kitchen with Fridge, stove, coffee maker. Huge grocery store close by, plus a 7-11 near by. Amazing rooftop pool with area to BBQ!! Nice little balcony in room Elevator was nice and new and quick. Main area only 10 min walk away Not as positive: Shower was a little dirty and very weak water pressure, wasn't a big deal for me Stairwell was super hot , minor inconvenience The street was a little sketch There was noise but with the A.C unit running you can't hear much. If you have a car, Street parking only, 6 Hours max for 60 pesos or $3 U.S. 10A.M.-10P.M., Coins only or pre paid parking card. If you don't feel comfortable parking on street or go on a day trip there is Mall parking close by which is open 24 hours a day in an underground lot, its like 10-20 pesos/hr or 50 Cents -$1 U.S./hr Overall: For the price it was an excellent deal! A little off the beaten path but everything is close by. The rooftop pool was amazing! If you need strong water pressure for a shower I wouldn't recommend.
Stayed 3 nights in Sep 2024

2/10 Terrible

stuardo

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The toilet didn’t work two nights. The shower did t work the AM I left and they made me get a new night so I could shower after checkout time. Shower didn’t work when I woke up. Their hallway and staircase is broiling hot. They never show up to fix the safe, toilet, shower
Stayed 1 night in Sep 2024

10/10 Excellent

victor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusto mucho el super servicio de los recepcionistas muy profecionales los del turno de la tarde y dia son muy profesionales
Stayed 3 nights in Sep 2024

8/10 Good

Lytelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Lytelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for a 10 day workcation! Coworking space in the building was comfortable for zoom calls and desk work for full 8 hour day. Pool and roof deck was clean, inviting and peaceful. Rooms were clean. Nice linens and pillows. Staff was excellent - from the front desk to cleaning services. Very professional and personable. Location was near laundry (across the street), convenience stores (7-11 and Tiendas Six) a block away. Great local restaurants (best pizza at Pizza at Playa del Carmen at Calle 20 Nte and 10 Avenida Nte) and even a grocery store (Soriana and a Walmart) 10 minute walk. Easy to get taxis at the corner if you don't want to walk or staff will call one for you. Highly recommend booking here. Would definitely book again.
Stayed 8 nights in Sep 2024

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

ARTURO

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
They need to solve a ventilation issue inside of building. Excellent service of the staff (edgardo) The place is well located and the rooms are very comfortable
Stayed 1 night in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—
Stayed 3 nights in Sep 2024

10/10 Excellent

LUCIE, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Very friendly and helpful staff. Thank you.
Stayed 1 night in Sep 2024

10/10 Excellent

Giulio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centrally located, near groceries, banks, and shipping. All in easy walkable distance. The staff was courteous. Edgardo, the consierge Manager was very helpfu. I will sta there again. Recommended. l
Stayed 4 nights in Sep 2024

6/10 Okay

Karla A

Traveled with partner
Liked: Amenities
Loud you can hear all the neighbors all day place is very nice just make sure to have YouTube and relaxing music to sleep
Stayed 5 nights in Aug 2024

6/10 Okay

Denisse

Traveled with family
Stayed 3 nights in Aug 2024

10/10 Excellent

Abigayle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great apartment! The air conditioning and Wi-Fi worked exceptionally well, and the apartment was very clean. It was just a short walk to the main strip, and close to amenities like a grocery store, the beach, and a hospital. The kitchen was convenient for preparing meals, and the balcony was a beautiful spot to relax at any time of day. I would definitely stay again.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kathleen

Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Valentina

Traveled with group
Liked: Cleanliness, staff & service, amenities
No hay aire acondicionado en la zona del pasillo y el calor que se siente es infernal !! el resto muy bonito el lugar el personal muy amable
Stayed 1 night in May 2024

10/10 Excellent

Zuhayr

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice! Audrey was a great host! Very beautiful interior and great recommendations.
Stayed 1 night in Aug 2024

10/10 Excellent

Madge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay. The location was close to all my favorite restaurants and right next to Mega and Walmart. The front desk was always helpful as well. The only drawbacks we noticed were that the hallways were pretty hot and the shower could've had more pressure. Other than that everything was good. Check-out the rooftop pool if you have time. It was perfect. I'd definately come back.
Stayed 4 nights in Aug 2024

6/10 Okay

David N Celeste

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

JOSE MANUEL ALEJANDRO JAUREGUI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

6/10 Okay

David

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I'm glad I only booked one night. It's the last
I had two reasons for staying here, work and sleep. The WiFi router in my room did not work. I went to the desk to see if someone could fix it. The girl said she would have to call someone to do it...but didn't bother to get help. She said I should use the WiFi from the room next door. I said I need a router to plug my cable in to for the type of work I need to do. She said the work area has nothing to plug into either so I got no work done except searching for another hotel, and another place to work. The side of the building my room was on has two big bright floodlights that are so bright my room was filled with way too much light to sleep. So, I got very little work done and I can't say that I slept either. It was a waste of money and time. I booked a week somewhere else
Stayed 1 night in Aug 2024

6/10 Okay

MARK, austin

Liked: Cleanliness, staff & service, amenities
The reception employees were great. The blazing heat in the hallways will probably keep me away. Take a shower and immediately start sweating when exiting.
Stayed 8 nights in Aug 2024

8/10 Good

Gerardo

Stayed 1 night in Aug 2024