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Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Relax by the serene pool surrounded by lush greenery and palm trees.
Relax in this stylish living room with a sofa, flat-screen TV, and a view to the outdoor area.
Reception area with a reception desk, seating area, and large window offering a view of the outdoors.
Fully equipped kitchen with coffee maker, kettle, and utensils.
Relax in this serene space with a comfortable sofa, a neatly made bed, and a potted plant.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Kitchen
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪8 min walk‬
  • Playa del Carmen Main Beach
    ‪11 min walk‬
  • Mamitas Beach
    ‪12 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Premium Loft

Premium Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Premium Loft

8.6 out of 10
Excellent
(11 reviews)
  • 541 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Superior Loft

7.6 out of 10
Good
(27 reviews)
  • 541 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Traditional Studio

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout drapes

Deluxe Loft

8.6 out of 10
Excellent
(84 reviews)
  • 373 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Relax by the oval-shaped pool surrounded by lush tropical vegetation and a wooden deck.

La Pasion Hotel Boutique by Bunik

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.5 out of 5, Wonderful, (1273)
$44 nightly
The price was $122
The price is $44 total
includes taxes & fees
La Pasion Hotel Boutique by Bunik

About this property

Sofía by Bunik

Hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.

Sofía by Bunik is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 857 out of 1380 reviews
Rating 8 - Good. 285 out of 1380 reviews
Rating 6 - Okay. 121 out of 1380 reviews
Rating 4 - Poor. 43 out of 1380 reviews
Rating 2 - Terrible. 74 out of 1380 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Bhawani

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities
Very clean and just like the pictures on-line. The roof garden and pool amazing the kids loved it. The only thing it needed was parking. We rented a car from the Airport and not having parking was a downside.
Stayed 5 nights in Apr 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located in the middle of everything and near everything.

8/10 Good

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All pictures are true, we would stay here again. Edgardo and Anna were very friendly and helpful. Kitchen is not fully equipped but we managed and made some small purchases we left behind for other guest. We did have tiny ants that came in from the ceiling and the cleaning staff were trying their best to get rid of them but didn't while we were there. Hopefully they are gone now.
Stayed 16 nights in Mar 2025

10/10 Excellent

jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the property close to so many things.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria, ROUND ROCK

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is nice clean modern, staff re nice. One little point that we didn’t appreciate much is the pool is full most of the time and you should take a place early morning and small pool compared to the size of the guests! And you can’t access the pool at night even jst to have a quiet nice view without swimming and i dont know the purpose of that !!!!!! But overall it s a good place with a reasonable price 40$ a night !
Stayed 1 night in Apr 2025

10/10 Excellent

Damien

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent property. When you check in, Juan Carlos makes you feel right at home. All the staff are very accommodating and go above and beyond on every occasion. The property is conveniently located near many excellent restaurant and shops.
Stayed 6 nights in Apr 2025

10/10 Excellent

Josee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient as for walking safety, groceries very near by, restaurant and enjoyable place to stay
Stayed 5 nights in Apr 2025

2/10 Terrible

Frances

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
I checked out and left immediately to the Hyatt. There are two chairs by the pool no place to lounge or take the sun no place to buy water in the building coming off a flight your thirsty . Terrible I read the reviews and they lied it’s far from the beach. As a courtesy leave water for your guests or have a vending machine .
Stayed 3 nights in Apr 2025

10/10 Excellent

Eleanor

Stayed 2 nights in Apr 2025

10/10 Excellent

Annie

Nice!
Stayed 4 nights in Mar 2025

10/10 Excellent

Beverly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ana’s knowledge of the area was super helpful and the reason we came back to Sofia de Bunik this time.
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Traveled with partner
Liked: Amenities
Ana went out of her way to make us feel comfortable and was a wealth of knowledge about the area. We stayed here before and Ana was the reason we booked again for this stay.
Stayed 7 nights in Mar 2025

8/10 Good

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Everything you need

Nice stay comfortable rooms
Stayed 4 nights in Apr 2025

10/10 Excellent

Marisela, Morganton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place will definitely come back!
Stayed 7 nights in Mar 2025

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, lush and cosy rooftop, one of the best I've seen
Stayed 22 nights in Mar 2025

10/10 Excellent

Batmunkh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
We have stayed at Sophia’s 2 nights, staff were very friendly, room was nice and clean. We have parked right in front of the building, street has parking meters from 10 am until 10pm so prepare yourself some pesos to feed the parking meter. Night was not loud, we had a good night sleep. There is a cafe called Choux Choux 2 blocks from there has excellent breakfast coffee and plenty of baked goods, you definitely need to check out that place.
Stayed 2 nights in Apr 2025

10/10 Excellent

zachary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only one bad thing. Jacuzzi not heated. Other than that property rooms pool all perfect
Stayed 7 nights in Mar 2025

10/10 Excellent

Tobin

Stayed 3 nights in Mar 2025

10/10 Excellent

Pooja

Liked: Cleanliness, staff & service, property conditions & facilities
it was an amazing stay
Stayed 3 nights in Mar 2025

8/10 Good

Stephanie Kymn Van, Vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, close to restaurants and the shopping area and the sea. The staff were all amazing and super helpful about the area. The only thing I didn’t care for was the fact that the toilet didn't flush properly. I would definitely stay there again!
Stayed 7 nights in Mar 2025

10/10 Excellent

sharon marsha

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week march 20 to 27th. Place was very clean, staff was very friendly. Walking distance to lots of shopping and restaurants. Would diffently stay again
Stayed 7 nights in Mar 2025

2/10 Terrible

Jerome

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fallen on hard times

This hotel use to be great! It has fallen on hard times. Towels are dingy and stained. Walls are cracked and paint is peeling. Front desk doesnt honor your room type reservation, they give you what they have available. There are plenty of better options available in Playa del carmen
Stayed 3 nights in Mar 2025

6/10 Okay

Sara

Liked: Staff & service
Disliked: Cleanliness
Pool and rooftop area
Stayed 3 nights in Mar 2025