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Sofía by Bunik

2.5 star property

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Photo gallery for Sofía by Bunik

Rooftop terrace
Rooftop terrace
Deluxe Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils
Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi
Superior Loft | Private kitchen | Full-size fridge, microwave, blender, cookware/dishes/utensils

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
Calle 24 Nte, Gonzalo Guerrero, Playa del Carmen, QROO, 77720
  • Quinta Avenida
    ‪6 min walk‬
  • Quinta Alegría Shopping Mall
    ‪7 min walk‬
  • Calle 12
    ‪9 min walk‬
  • Playa Del Carmen, Quintana Roo (PCM)
    ‪19 min walk‬

Room options

View all photos for Premium Loft

Premium Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Premium Loft

  • 541 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed, 1 Double Sofa Bed and 1 Twin Sofa Bed

View all photos for Superior Loft

Superior Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Superior Loft

  • 541 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Traditional Studio

Traditional Studio | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Traditional Studio

  • 373 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Loft

Deluxe Loft | Hypo-allergenic bedding, in-room safe, blackout drapes, free WiFi

Deluxe Loft

  • 373 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

La Pasion Hotel Boutique by Bunik

  • Pool
  • Hot Tub
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (1258)
The price is $88
per night
$109 total
includes taxes & fees
Mar 8 - Mar 9
La Pasion Hotel Boutique by Bunik

About this property

Sofía by Bunik

Hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 outdoor pools, spa services, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk and multilingual staff assistance are onsite.
Sofía by Bunik offers 45 air-conditioned accommodations with safes and complimentary toiletries. Kitchenettes offer full-sized refrigerators/freezers, microwaves, and cookware/dishes/utensils. Bathrooms include showers.

This Playa del Carmen hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. LED televisions are featured in guestrooms. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Sofía by Bunik features 2 outdoor swimming pools. Public areas are equipped with complimentary wireless Internet access. This Playa del Carmen hotel also offers spa services, a terrace, and multilingual staff.

Sofía by Bunik is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Things to do

  • 2 outdoor pools
  • Billiards/pool table

Family friendly

  • 2 outdoor pools
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach towels
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV

Food and drink

  • Blender
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave

More

  • Air conditioning
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Sofía by BUnik Hotel
Sofía by BUnik Playa del Carmen
Sofía by BUnik Hotel Playa del Carmen

Sofía by Bunik Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 652 out of 1025 reviews
Rating 8 - Good. 205 out of 1025 reviews
Rating 6 - Okay. 93 out of 1025 reviews
Rating 4 - Poor. 28 out of 1025 reviews
Rating 2 - Terrible. 47 out of 1025 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Axel

Stayed 4 nights in Oct 2024

4/10 Poor

Alicia

Traveled with family
Disliked: Property conditions & facilities, room comfort
Lack of emergency response and care
My family got stuck in the elevator due to a power outage for almost an hour. They did not have a generator, and we had to call 911 since the company managing the elevator was not responding. Additionally, the property did not have the emergency key to the elevator. I had booked two rooms, but due to the emergency, we lost access to one of them. The staff did not have a master key or any means to open the room, and we had to wait approximately four hours to regain access after the elevator incident. Furthermore, we overheard during the interaction with the firemen that the property lacks many basic safety protocols. Besides the absence of a generator, there were no emergency lights, and the person at the reception did not have access to a master or emergency key. Despite all of this, we did not receive an apology or any form of compensation from the property.
Stayed 1 night in Nov 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, amenities
Pros: Close to el fogon and don sirloin for eating options. Walkable to centro (eg 20 mins to Benito and 5th) Beautiful room, I looked out towards the coast and had a tree view and morning sun. great big bed, nice firm mattress. Was close to my chosen dive shop. Cons: Room not soundproofed - can hear outside, upstairs, next door and everything in the hallway Hallway is open to outdoors, traps heat and gets hotter than outside. Requested maintenance as (weird problem) the shower ONLY had HOT water but it wasn't fixed by the time I checked out.

8/10 Good

guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Jill

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Its walking distance to 5th and the beach. The rooftop pool was the best part of the hotel. There are lots of cheap and tasty places to eat within minutes
Stayed 4 nights in Oct 2024

8/10 Good

Karina Chaidez

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muchas gracias por todo, nuestra estadía en Sofia by Bunik fue muy placentera, me encantó que nuestro cuarto era limpiado diariamente, todo el staff fue siempre muy amable y servicial.
Stayed 9 nights in Oct 2024

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and private
Stayed 4 nights in Sep 2024

8/10 Good

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Nice well keep condo with in walking distance to 5th avenue restaurants, shopping and the beach.
Stayed 3 nights in Nov 2024

8/10 Good

Bruce

Traveled with partner
Liked: Staff & service
Close to beach
Stayed 2 nights in Nov 2024

10/10 Excellent

Bruce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and lovely property
Stayed 1 night in Nov 2024

8/10 Good

Danielle

Stayed 4 nights in Oct 2024

10/10 Excellent

jessica

Stayed 1 night in Oct 2024

10/10 Excellent

jessica

Stayed 1 night in Oct 2024

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facility no surprises
Stayed 21 nights in Oct 2024

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 13 nights in Oct 2024

8/10 Good

cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay walk to everything clean safe .beds were very hard. Pool was great jacuzzi was always cold enjoy are stay very much great beach shopping 5th ave very close 4stars

6/10 Okay

Cila

Disliked: Staff & service, property conditions & facilities
Stayed 28 nights in Oct 2024

10/10 Excellent

Fernando

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, más instalaciones son muy bonitas y todo está en orden
Stayed 2 nights in Oct 2024

6/10 Okay

Pascale

Stayed 3 nights in Oct 2024

2/10 Terrible

Cila

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Constant noise.. pool above leaked down walls of our room.. tiny mites in the cupboards
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is over the top helpful and kind. I look forward to my next visit.
Stayed 14 nights in Oct 2024

10/10 Excellent

Esmeralda

Stayed 7 nights in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 2 nights in Oct 2024

2/10 Terrible

Marisela

Stayed 1 night in Oct 2024

10/10 Excellent

Demetrius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms. Modern. Clean. Very convenient location. Good value for money.
Stayed 4 nights in Oct 2024