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Suites Cielo y Mar

2.5 star property

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Photo gallery for Suites Cielo y Mar

Terrace/patio
Exterior
Property entrance
43-inch Smart TV with digital channels, TV, Netflix
1 bedroom, in-room safe, blackout drapes, iron/ironing board

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
5a Avenida Esquina, Calle 80, Col. Luis Donaldo Colosio, Playa del Carmen, QROO, 77728
  • Mamitas Beach
    ‪18 min walk‬
  • Quinta Avenida
    ‪2 min drive‬
  • Playa del Carmen Main Beach
    ‪3 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪58 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Garden View

9.0 out of 10
Wonderful
(4 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Senior Suite, 1 King Bed, Sea View

Senior Suite, 1 King Bed, Sea View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Senior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Sea View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Sea View

9.0 out of 10
Wonderful
(2 reviews)
  • 377 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Sea View

Suite, 2 Queen Beds, Sea View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 2 Queen Beds, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Sea View

Suite, 1 King Bed, Sea View | 1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Garden View

1 bedroom, in-room safe, blackout drapes, iron/ironing board

Suite, 1 Queen Bed, Garden View

10.0 out of 10
Exceptional
(2 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Suites Cielo y Mar

Hotel in Luis Donaldo Colosio
A rooftop terrace, express check-in, and express check-out are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include tour/ticket assistance and a garden.
Suites Cielo y Mar offers 17 air-conditioned accommodations with safes and complimentary bottled water. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. 43-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Playa del Carmen hotel also offers a rooftop terrace, tour/ticket assistance, and a garden. Limited onsite parking is available on request.

Suites Cielo y Mar is a smoke-free property.

A complimentary continental breakfast is served each morning between 8:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Onsite parking available only on request
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 8:00 AM to 10:00 AM

Things to do

  • Bicycles

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (40 inch wide door)
  • Low-height bed (20 inches high)
  • Low-height counter and sink
  • Low-height door lock
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (40 inches high)

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels
  • Netflix

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Early check-in subject to availability
Early check-in fee: USD 15
Contactless check-in available
Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 15
Express check-out available

Special check-in instructions

The front desk is open daily from 9:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 15 (subject to availability)
  • Late check-in fee: USD 15 for check-in between 10:30 PM and 1:00 AM
  • Late check-out fee: USD 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Pool access available from 8:00 AM to 8:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Suites Cielo y Mar Hotel Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel
Suites Cielo y Mar Solo Adultos
Suites Cielo y Mar Playa del Carmen
Suites Cielo y Mar Hotel Playa del Carmen

Suites Cielo y Mar Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 164 out of 223 reviews
Rating 8 - Good. 48 out of 223 reviews
Rating 6 - Okay. 2 out of 223 reviews
Rating 4 - Poor. 5 out of 223 reviews
Rating 2 - Terrible. 4 out of 223 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Jodie, Oakland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay! We would return.

Although the hotel is off Quinta Avenida, the property is a bit away from all the hustle and noise of the Quinta Avenida. If you’re looking for quiet, comfortable and very clean accommodations, this is the hotel for you. We enjoyed the partial ocean view from our balcony. Housekeeping and s excellent. The continental breakfast was delicious and plentiful.
Stayed 4 nights in Apr 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hideaway

Great place to stay. Away from all the noise but close enough to walk.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Philip

I would not recommend this hotel to anyone. The neighborhood is extremely inconvenient and there are no facilities and no restaurants and it is extremely difficult for taxis and Uber drivers to even find the hotel. once you arrive at the hotel, their system for entry is very confusing and complicated and does not work well. i’m a big believer in using technology, but their system is very poor.
Stayed 2 nights in Mar 2025

10/10 Excellent

Mariya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful clean rooms, comfortable bedding quiet neighborhood close to the beach basic breakfast very limited parking, but street parking was safe
Stayed 2 nights in Feb 2025

10/10 Excellent

Darren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite location, near to public beach and short walk to town.
Stayed 2 nights in Feb 2025

10/10 Excellent

carrie, Delburne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location, comfortable bed, lovely breeze, beautiful garden area, free breakfast, free gated parking. This was our second stay here and we would stay again!
Stayed 2 nights in Feb 2025

10/10 Excellent

Cameron

Stayed 1 night in Feb 2025

8/10 Good

Daniel

Stayed 7 nights in Feb 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful view from the balcony. small, clean hotel. close to the beach. wifi could be better.
Stayed 1 night in Feb 2025

4/10 Poor

Nihit

Stayed 8 nights in Jan 2025

8/10 Good

Jorge

Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When you first arrive you may be put off by the area because it’s not near the tourist spots but not to worry. The hotel is in the real neighborhood of playa with a relaxing quiet vibe and warm people You’ll love it!
Stayed 1 night in Jan 2025

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place clean and comfortable.
Stayed 5 nights in Dec 2024

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed

The hotel is great. Beautiful pool with views!! Wonderful staff. Decent (very basic) continental breakfast. It's near enough to the ocean, so the humidity never leaves the air. 100% would recommend and will be returning!
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

8/10 Good

Alex Do

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very cute, clean, and safe hotel. For the price it was a great value. Breakfast was good. Service was good. It is a bit far away from the main drag.. we spent a lot of time walking. The area around this hotel isnt the best and the wall back after dinner can be not well lit. We felt that it wouldnt be very safe to walk to late at night. Our sleep quality here was not the greatest. The beds are uncomfortable and the pillows quite flat. There were also dogs barking all night and one night somebody from the hotel (staff maybe?) Was honking their car horn over and over in the courtyard. Overall a nice place to stay if you just need a cheap room and dont mind a bit of a walk to get to things. Pack earplugs.
Stayed 5 nights in Dec 2024

8/10 Good

David

Traveled with partner
Liked: Cleanliness
One night stand place, the management was nice so was the owner, never the less , the food options where limited
Stayed 1 night in Nov 2024

10/10 Excellent

paula

Traveled with family and small children, Traveled with group, Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble lugar, muy tranquilo y seguro en todo momento. Es tal cual las fotos es increíble para cuando viajas en pareja. La vista desde la terraza con la piscina excelente. Los del staff personas muy amables. Volvería sin problema a este lugar😃 Los recomiendo 💕
Stayed 2 nights in Nov 2024

10/10 Excellent

mindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it! I have been to Playa 3x (expensive inclusive resort, aribnb, hotel, and this was far the best.
Stayed 5 nights in Oct 2024

6/10 Okay

HO

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The ocean view is the best! Location is not so great. The breakfast was a joke
Stayed 1 night in Oct 2024

10/10 Excellent

Scottie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, onsite secure parking and the most amazing view ever!
Stayed 2 nights in Sep 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Gustavo

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in May 2024