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The 5th Avenue Hotel

3.5 star property

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December 2024
January 2025

Photo gallery for The 5th Avenue Hotel

Penthouse | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
Penthouse | Living area | 32-inch LED TV with digital channels, TV, iPod dock
Interior entrance
Junior Suite, 2 Bedrooms | Living area | 32-inch LED TV with digital channels, TV, iPod dock
Deluxe Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Housekeeping
  • Laundry
  • Air conditioning
  • Kitchen
  • Barbecue grill
  • Outdoor Space

Explore the area

Map
Playa del Carmen, QROO
  • Quinta Avenida
    1 min walk
  • Gelateria aldo's
    1 min walk
  • ADO Tourist Terminal Playa del Carmen
    1 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min walk

Room options

View all photos for Standard Suite

Standard Suite | Living room | 32-inch LED TV with digital channels, TV, iPod dock

Standard Suite

  • 635 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Bedrooms

Junior Suite, 2 Bedrooms | Living room | 32-inch LED TV with digital channels, TV, iPod dock

Junior Suite, 2 Bedrooms

  • 861 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Family Suite

Family Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Family Suite

  • 807 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite

Deluxe Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Deluxe Suite

  • 775 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse

Penthouse | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Penthouse

  • 1851 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 6
  • 2 King Beds

Similar properties

Pool

Hotel B&B - 5th Avenue

Pool
Free WiFi
Air conditioning
Laundry
3.7 out of 5, Good, (135)
The price is $39
per night
$49 total
includes taxes & fees
Jan 6 - Jan 7
Hotel B&B - 5th Avenue

About this property

The 5th Avenue Hotel

3.5-star aparthotel in Downtown Playa del Carmen
This aparthotel features a rooftop terrace, a meeting room, and concierge services. WiFi in public areas is free. Other amenities include laundry facilities, express check-in, and tour/ticket assistance. Each apartment provides an LED TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Comforts include Egyptian cotton sheets and a down comforter, and guests will also find conveniences like a dining area and a sitting area.
The 5th Avenue Hotel offers 8 air-conditioned accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. These individually decorated and furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Accommodations at this 3.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers with rainfall showerheads, bathrobes, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 32-inch LED televisions come with premium digital channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The 5th Avenue Hotel features a rooftop terrace, barbecue grills, and multilingual staff. Wireless Internet access is complimentary. For a surcharge, an airport shuttle during limited hours is offered to guests. This Beaux Arts aparthotel also offers tour/ticket assistance, concierge services, and laundry facilities.

The 5th Avenue Hotel has designated areas for smoking.

Languages

English, Spanish

Property amenities

Beach

  • White sand beach nearby
  • Beach towels

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge) from 6:30 AM to 11:00 PM

Family friendly

  • Free crib

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop

Bedrooms

  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • 1 private bathroom
  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LED TV with premium digital channels
  • iPod dock

Outdoor areas

  • Barbecue grill
  • Rooftop terrace

Laundry

  • Laundry facilities

Work spaces

  • Meeting room

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Designated smoking areas

Services and conveniences

  • ATM
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In an entertainment district
  • In the city center
  • Near the ocean
  • On the boardwalk/promenade

Things to do

  • Boat tours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Parasailing nearby
  • Scooter/moped rentals nearby
  • Scuba diving nearby
  • Skydiving nearby
  • Snorkeling nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 3 floors
  • 8 units
  • Access via exterior corridors
  • Beaux Arts architecture
  • Built in 2012
  • Connecting units available
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000 per week

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 1000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

5th Avenue Hotel Playa del Carmen
5th Avenue Hotel Riviera Maya/Playa Del Carmen, Mexico
The 5th Avenue Chic Hotel
5th Avenue Hotel l Carmen
The 5th Avenue Del Carmen
The 5th Avenue Hotel Aparthotel
The 5th Avenue Hotel Playa del Carmen
The 5th Avenue Hotel Aparthotel Playa del Carmen

The 5th Avenue Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 67 out of 89 reviews" "
Rating 8 - Good. 18 out of 89 reviews" "
Rating 6 - Okay. 2 out of 89 reviews" "
Rating 4 - Poor. 2 out of 89 reviews" "
Rating 2 - Terrible. 0 out of 89 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The location was amazing.. & the apptments were very comfortable and clean always 😎Great experience...
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is an suite apartment location.Rooms are large clean with a full kitchen livig room. We were in a two floor sweet.
Stayed 3 nights in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Only concern is the staircase. It’s too narrow with lack of safety precautions. My daughter had to put warning signs so we won’t skip a step & fall. Other than that, the condo is in the center of 5th avenue. Restaurants, shops, & convenient store
Stayed 6 nights in Mar 2018

10/10 Excellent

Erica , marina ca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great and very nice clean. Great staff, They told us where to park and helped my family and I with luggage. The only thing we didn’t like is the location because it is in the 5th Avenue and there is no closing close by and also a valet parking. But overrall nice place! Great staff.
Stayed 7 nights in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Great Location
Great walking distance to ADO bus station, restaurants, shopping, bars, beach and Ferry. Our hotel room was very clean. We felt very safe. Hotel doesn't look so great from the front but very nice once you walk in. We were greeted by security at the entrance who called office staff to confirm we had a reservation. She came out and was very friendly. Showed us around. Amazing views from the roof top. Not a lot of Amenities in the hotel but we would definitely stay there again.
Stayed 1 night in Mar 2018

10/10 Excellent

Katherine, AK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect!
Beautiful rooms conveniently located on 5th Ave and only steps away from the ADO bus station! Staff was very accommodating and the room nicely appointed. Safe and comfortable with the freedom to explore the beach or the street!
Stayed 1 night in Feb 2018

10/10 Excellent

Mary, Kennewick, Washington

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very modern and close to the beach
Wonderful! Was my first time to Mexico and I can't wait to go back.
Stayed 6 nights in Nov 2017

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
Amazing 5th Ave location and beautiful hotel!
Stayed 1 night in Dec 2017

10/10 Excellent

Keri, Little Rock, AR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Small condo/apartment type complex with 8 condos/apartments. On 5th Avenue. Clean, quiet, and in a great location. Close to beach, park, restaurants, ferry terminal, and bus station.
Stayed 3 nights in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
First time trying the condo thing instead of hotel. Worked out great for two bedroom as I was staying with my buddy. You can't beat the location in Playa del Carmen.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location right on 5th avenue close to everything, the ferry, the beach, bars, and reatauraunts. Our room had a beautiful beach view patio where you can sit and relax while I taking the ocean breeze. Would definitely stay again

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
I will definitely stay here again. It's right by the ADO station and the taxi area. Perfect location for everything.

10/10 Excellent

Barbara, Kansas City

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very private and spacious room
If you are looking for an apartment like hotel room with an amazing location, this is it! It is extremely secure and private but centrally located at 5th Avenue and 2nd St. It is above Diamonds International. If you get a room with an ocean view it will be unobstructed. It is very spacious and would be excellent for a longer stay. However, the only negative is that the english speaking tv stations are very few and the connection to them poor. It is very clean and the staff will never bug you. We would stay there again in a heartbeat!

10/10 Excellent

pandelis, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The manager was waiting for us at the front door when we arrived. They arranged for transportation to and from the airport $100 us round trip for 2 This was a GREAT deal!! The entire hotel property was exceptionally clean and with a 24 hour front door Guard was very safe as well. Perfect location on 5th ave for access to ALL. I will stay there again.

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to everything you can do. Beach, restaurants
Great staff, very clean, close to shopping, restaurants beach and on 50th Avenue.

10/10 Excellent

Megan, Austin,Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place In the heart of Playa
We booked here last minute when we ended up missing our flight to Cozumel. Pablo the man the runs the hotel is very nice and was really fun to talk to. He provided great service and even helped us print out ferry tickets. The room was really nice and the bed was really comfortable. Only thing that would make it better is if they had darker shades. This is a condo type development in the heart of Playa so you can walk to dinner and shops right out the front door. Also 2 min walk from the ferry

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
GREAT GET-A-WAY
We had a wonderful stay and Carol was a GREAT HOST!!

10/10 Excellent

Emmanuel, Tx

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean spacious hotel.
Great location clase to the beach. I did not expect the place that spacious. I would consider it to be more of a small apartment. I would definitely stay there again.

8/10 Good

Bryan, Charlotte

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel in a great location
The hotel is in a great location, in the heart of all of the activity in Playa del Carmen. The room was very comfortable and clean, with all of the amenities we needed. The views from the room were limited, but that was the only negative aspect of our stay.

8/10 Good

Emma, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay in Playa
5th Avenue hotel is in the best location to stay in Playa Del Carman. Right outside the front door of the hotel is a strip of shops, restaurants and bars and everything is a short walk away. Even though you are staying right in the middle of all the action, as soon as you walk in the hotel doors you have instant privacy. We stayed in a two bedroom room which had plenty of space and was very comfortable. Next time I am in playa I will be sure to stay at 5th Avenue Hotel again!!

10/10 Excellent

Frank, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Perfect location, close to ferry and all the restaurants in 5th avenue. Rooms are nice, modern and clean.

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

10/10 Excellent

Barrett, Fayetteville, AR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden, but very convenient location...
My stay was very nice... Cab/Transportation cannot take you directly in front of hotel, so ask to be dropped off at cab stand at end of Juarez Ave nearest beach...Walk only about 200 feet to hotel. Important to know: Hotel is accessed as part of the taller Diamonds International retail building...There is a shorter Diamonds Intl. building nearer cab stop, but go to taller building. At the taller buildiing see security for entrance & manager.

10/10 Excellent

Andrew, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Andy and Carols getaway
Rooms where great. Like the small atmosphere!! Easy to get around town, since we are right on 5th ave.