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The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Fives Downtown Hotel & Residences, Curio Collection by Hilton

Outdoor pool
Restaurant
Exterior
Restaurant
Outdoor pool

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Spa
    Spa
  • Parking available
    Parking available

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Playa del Carmen Main Beach
    3 min walk
  • Mercado Playa del Carmen
    4 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    7 min walk

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

  • 1061 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

  • 968 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

  • 470 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Suite, City View (Residence with 1 King/2 Queen) | Premium bedding, minibar, in-room safe, individually decorated

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 1035 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

  • Sleeps 4
  • 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 8
  • 2 Twin Sofa Bed(s) and 1 King Bed(s) and 2 Queen Bed(s)

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 2 Queen Bed(s)

View all photos for Suite With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

View all photos for Suite With Partial Sea View

Living room | Flat-screen TV

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

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About this property

The Fives Downtown Hotel & Residences, Curio Collection by Hilton

4.5-star hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
The Fives Downtown Hotel & Residences, Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Fives Downtown Hotel & Residences, Curio Collection by Hilton features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Fives Downtown Hotel & Residences, Curio Collection by Hilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
The Fives Downtown Hotel & Residences, Curio Collection by Hilton has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.61 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

The Fives Downtown Hotel & Residences, Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 576 reviews" "
Rating 8 - Good. 137 out of 576 reviews" "
Rating 6 - Okay. 37 out of 576 reviews" "
Rating 4 - Poor. 22 out of 576 reviews" "
Rating 2 - Terrible. 27 out of 576 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nicole

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful hotel close to the beach. Wonderful stay in PDC!
Stayed 1 night in Aug 2024

8/10 Good

Reggie

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

Ivan

Stayed 6 nights in Aug 2024

8/10 Good

RAMON, Rancho Palos Verdes

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great downtown location. Close tonthe beach and Quinta Avenida.
Stayed 1 night in Aug 2024

10/10 Excellent

RAMON, Rancho Palos Verdes

Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
A great place in the center of downtown and steps away from Quinta Avenida. Very close to the ferry too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Patrick, Pasco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded expectations for the price.
Stayed 1 night in Aug 2024

10/10 Excellent

Markeriya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Fransisca Iris

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice spot absolutely loved it
Stayed 5 nights in Jul 2024

8/10 Good

Erick

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 7 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2024

10/10 Excellent

Guillermo

Stayed 4 nights in Jul 2024

10/10 Excellent

Livina

Stayed 2 nights in Jul 2024

8/10 Good

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop pool was great and easy walking to most everything in Playa. Can be a bit loud at night but not too bad. Staff was attentive. The only downside I have for them is that after hurricane Beryl forced us to move the entire vacation schedule by one day due to the ferries not running, this was the only property that wouldn't work with us to change our dates.
Stayed 3 nights in Jul 2024

10/10 Excellent

Jose Luis Flores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2024

10/10 Excellent

Myong, flushing

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff and Great location for shops and restaurants are walkable.
Stayed 2 nights in Jun 2024

10/10 Excellent

Galya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones super espaciosas, la atencion excelente. Sin duda volveria al mismo lugar y no es la promera vez
Stayed 3 nights in Jun 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at The Fives Downtown Hotel & Residence. The staff was very friendly especially Ms. Christiana. She was my concierge for my stay. I must say she was very helpful and attentive. She went over and beyond to make sure my stay was very great. Definitely would stay again and recommend to others.
Stayed 5 nights in Jun 2024

8/10 Good

Severiano Andrade, Stockton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024

10/10 Excellent

Parveshinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay , clean property , staff is very cooperative , close to bus stand And beach , peaceful
Stayed 4 nights in Jun 2024

8/10 Good

Justin Cory

Liked: Staff & service
Stayed 7 nights in Jun 2024

10/10 Excellent

gilmer

Stayed 1 night in May 2024

10/10 Excellent

Jideofor, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Great property.
Stayed 2 nights in Mar 2024

6/10 Okay

Nidia Karina Fletes

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The rooms are nice and moderns but if you happen to be on the 4th floor is too noisy all day and until 12pm as the roof top has aot of activities a restaurant a bar a swiming pool so a day ypu hear chairs neing pulled, steps people runnjng. The rooftop floor diesnt help its wood and it crunches and make a lot of noise. Also the cleaning there was some garbage on the elevator for 2 days so no one sweeps it daily.
Stayed 3 nights in May 2024

6/10 Okay

Julian

Disliked: Cleanliness, staff & service
Lots of room for improvement
Good large room with a comfortable bed. The room wasn’t very clean. Dusty and dirty floors and bedsheets had remnants of previous guests. Went to use the roof top pool area and found out the sun loungers were 250USD each and no real seating for guests. Didn’t feel Particularly welcomed by staff and we received a note through our door early morning before check out welcoming the next guests and offering a welcome hamper. Not great considering that wasn’t something we received on arrival and we hadn’t even checked out yet!
Stayed 3 nights in May 2024

10/10 Excellent

Armando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed the location of the hotel, 1 block away from 5a avenida and walking distance to the ferries.
Stayed 1 night in May 2024