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The Fives Downtown Hotel - Curio Collection by Hilton

4.5 star property

Choose dates to view prices

Photo gallery for The Fives Downtown Hotel - Curio Collection by Hilton

Outdoor pool
Restaurant
Restaurant
Outdoor pool
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Bar
  • Parking available
  • Breakfast available
  • Room service

Explore the area

Map
Avenida 10 Calle 2, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪1 min walk‬
  • Central Square
    ‪7 min walk‬
  • Mamitas Beach
    ‪16 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)
    ‪253 min drive‬

Room options

View all photos for Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom, Hot Tub, Partial Ocean View (1 King Bed)

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Penthouse, 2 Bedrooms

Premium Penthouse, 2 Bedrooms | Terrace/patio

Premium Penthouse, 2 Bedrooms

  • Sea view
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed) | Living area | Flat-screen TV

Suite, 2 Bedrooms (2 Queen Beds & 1 King Bed)

  • 1061 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Partial Ocean View

Suite, 1 Bedroom, Partial Ocean View | View from room

Suite, 1 Bedroom, Partial Ocean View

  • Partial ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Mezzanine Residence)

Suite, 1 King Bed (Mezzanine Residence) | Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 King Bed (Mezzanine Residence)

  • 968 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Terrace (1 King Bed)

Suite, 1 Bedroom, Terrace (1 King Bed) | Living area | Flat-screen TV

Suite, 1 Bedroom, Terrace (1 King Bed)

  • 516 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Superior Room, 1 King Bed, Courtyard View

  • 470 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, City View (Residence with 1 King/2 Queen)

Premium bedding, minibar, in-room safe, individually decorated

Suite, City View (Residence with 1 King/2 Queen)

  • City view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 2 Double Beds, Bay View

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 2 Double Beds, Bay View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 2 Bedrooms, Hot Tub, Partial Ocean View (2 Queen Beds & 1 King Bed)

  • 1035 sq ft
  • Partial ocean view
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Courtyard View

Deluxe Room, 1 King Bed, Courtyard View | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room, 1 King Bed, Courtyard View

  • 389 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 8
  • 2 Twin Sofa Bed(s) and 1 King Bed(s) and 2 Queen Bed(s)

View all photos for Suite With Partial Sea View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 6
  • 1 Full Sofa Bed(s) and 1 King Bed(s) and 2 Queen Bed(s)

View all photos for Suite With Garden View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Garden View

  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Suite With Street View

Premium bedding, minibar, in-room safe, individually decorated

Suite With Street View

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Room Deluxe

Premium bedding, minibar, in-room safe, individually decorated

Room Deluxe

  • Sleeps 2
  • 1 Twin Sofa Bed(s) and 1 King Bed(s) OR 1 King Bed(s)

View all photos for Suite With Partial Sea View

Living room | Flat-screen TV

Suite With Partial Sea View

  • Partial sea view
  • Sleeps 3
  • 1 Full Sofa Bed(s) and 1 King Bed(s)

View all photos for Double Suite Classic

Premium bedding, minibar, in-room safe, individually decorated

Double Suite Classic

  • Sleeps 4
  • 1 Full Sofa Bed(s) and 1 King Bed(s) OR 2 Full Bed(s)

Similar properties

Exterior

Hyatt Centric Playa del Carmen - Downtown House & Beach House

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (69)
The price is $128
per night
$207 total
includes taxes & fees
May 17 - May 18
Hyatt Centric Playa del Carmen - Downtown House & Beach House

About this property

The Fives Downtown Hotel - Curio Collection by Hilton

4.5-star hotel in Downtown Playa del Carmen
This smoke-free hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a bar/lounge, and a poolside bar are onsite.
The Fives Downtown Hotel - Curio Collection by Hilton offers 133 accommodations with minibars and laptop-compatible safes. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Vassa Spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a mud bath, a sauna, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
In addition to a full-service spa, The Fives Downtown Hotel - Curio Collection by Hilton features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and a meeting room. This luxury hotel also offers a rooftop terrace, spa services, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

The Fives Downtown Hotel - Curio Collection by Hilton is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:30 AM.
The Fives Downtown Hotel - Curio Collection by Hilton has 2 restaurants on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 19 per night)
  • Valet parking on site (USD 19 per night)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 11:30 AM for a fee: USD 22 for adults and USD 12 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Full-service spa
  • Outdoor pool

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Manicures/pedicures
  • Mud bath
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • No elevator

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet (varies based on length of stay)
Welcoming dogs only
1 total (up to 24 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 22 for adults and USD 12 for children
  • Self parking fee: USD 19 per night
  • Valet parking fee: USD 19 per night
  • Pet fee: USD 75 per pet (varies based on length of stay)
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
Fives Downtown Hotel Curio Collection Hilton Playa del Carmen
Fives Downtown Hotel Curio Collection Hilton
Fives Downtown Curio Collection Hilton Playa del Carmen
Fives Downtown Curio Collection Hilton
The Fives Downtown Hotel - Curio Collection by Hilton Hotel
The Fives Downtown Hotel Residences Curio Collection by Hilton
The Fives Downtown Hotel Residences Curio Collection by Hilton
Fives Curio Collection Hilton

The Fives Downtown Hotel - Curio Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 381 out of 628 reviews
Rating 8 - Good. 144 out of 628 reviews
Rating 6 - Okay. 46 out of 628 reviews
Rating 4 - Poor. 26 out of 628 reviews
Rating 2 - Terrible. 31 out of 628 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

mark

Elevators don’t work very well very slow.
Stayed 1 night in Jan 2025

10/10 Excellent

Charlie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great non-resort choice for PDC. We’ll be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karol

Stayed 1 night in Jan 2025

8/10 Good

Brenda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jenn, Cottage Grove

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect Spot for Families Near Beach and Shops

We stayed in a two-room suite, which was perfect for our family of four, including two teenagers. The room was spacious, clean, and comfortable, making it a great place to unwind after exploring. The hotel’s location was unbeatable. Being in the downtown area, we could step outside and easily find great restaurants, shops, and entertainment. The beach was just two blocks away, and the main pedestrian strip was only a block from the hotel, which made getting around incredibly convenient. When we went to the rooftop pool, we were surprised by the extra charges for using chairs, so we opted to spend more time at the beach instead. However, this didn’t detract from our overall experience. I’d recommend this hotel to anyone looking for a clean, well-located spot in the heart of the action. It’s a great option for families, though it has a more urban vibe compared to a traditional resort.
Rooftop view
Infinity pool view
Lobby atrium is beautiful
Looking up from the atrium
Stayed 4 nights in Dec 2024

10/10 Excellent

Devon

Stayed 1 night in Dec 2024

10/10 Excellent

Cailey

Stayed 1 night in Dec 2024

6/10 Okay

Nicholas

Liked: Cleanliness
Disliked: Staff & service, amenities
Getting towels and coffee was impossible. The toilet ran the whole trip. The windows are poor and it’s loud. The pool was constantly closed for private parties.
Stayed 5 nights in Dec 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 3 nights in Dec 2024

2/10 Terrible

Verified traveler

Disliked: Staff & service, room comfort

Don’t play with my money ! $$

Terrible !!! They tried to up charge $50 a day on a king jr suite because the reservation only said 1 guest but it was for 2 people checking in. & then also said you don’t get breakfast with it only the first occupant. I also called hotels.com & Expedia about this and was told I would get a call back & never did. Prices on all websites do not change adding a guest or breakfast was only $5 additional Prices change after 3 / 4 guest not 2
Stayed 4 nights in Dec 2024

4/10 Poor

Tzu-i

Outrageously noisy. Not only can you hear everything from the neighboring rooms and the rooms above you, you also hear everything from the rooftop and courtyard. Partying from the rooftop including music and cheering can be heard very loudly and clearly from your room even at midnight. Really unacceptable.
Stayed 1 night in Dec 2024

4/10 Poor

Maria del Rocio

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2024

2/10 Terrible

Candida

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The sink was plugged
Stayed 1 night in Nov 2024

10/10 Excellent

Michael A.

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at the Fives and it quickly became my favorite hotel in Cancun. Will definitely stay there on my next visit.
Stayed 4 nights in Oct 2024

10/10 Excellent

Ariana

Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time. Perfect location to 5ta Ave, restaurants & close to ferry. Will definitely come back.
Stayed 1 night in Nov 2024

2/10 Terrible

Vincent

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Nov 2024

8/10 Good

Ross

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

emilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best roof top in Playa del Carmen
Stayed 1 night in Sep 2024

10/10 Excellent

Anna Camille

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of our favorite properties to stay at in Playa! You can’t go wrong - the best customer service I have ever had at a hotel!
Stayed 4 nights in Sep 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 4 nights in Sep 2024

2/10 Terrible

Britney

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
I was ok with this property until the water stopped working and couldn’t shower. I had a wedding to attend and I had to go to another hotel to take a shower.
Stayed 3 nights in Aug 2024

10/10 Excellent

Connie

Liked: Cleanliness, staff & service, amenities
It was very noisy… music till midnight
Stayed 4 nights in Jul 2024