The Reef 28 Adults Only - All Suites Optional Gourmet All-Inclusive
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- In-room minibar (all beverages included)
Activities and facilities/equipment
Land activities
- Fitness facilities
Not included
- Motorized water sports
- Surcharge for premium food items
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Gratuities
- Buffet-style meals included
- A la carte dining included
- Gratuities not included
- Fitness facilities included
- All meals included
- Surcharge for premium food items
- Motorized water sports not included
- All available beverages included
- Minibar (all beverages included)
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
Property Features
Some rates at The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
In addition to a full-service spa, The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive features an outdoor pool and a spa tub. Dining is available at one of the hotel's 3 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and meeting rooms. This luxury hotel also offers a fitness center, a sauna, and a rooftop terrace. Complimentary self parking and valet parking are available on site.
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive has designated areas for smoking.
- Number of outdoor pools - 1
- Water dispenser
- Number of hot tubs - 1
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Business center
- Vegan menu options available
- Vegetarian menu options available
- Free self parking
- Bulk dispenser for toiletries
- Dry cleaning/laundry service
- No single-use plastic soda bottles
- Free valet parking
- No single-use plastic stirrers
- Biodegradable/compostable stirrers
- No single-use plastic straws
- Biodegradable/compostable straws
- No single-use plastic water bottles
- Water-efficient showers only
- Water-efficient toilets only
- Terrace
- Luggage storage
- Secured bicycle storage
- Bicycle parking available
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Pool umbrellas
- Total number of rooms - 120
- No accessible shuttle
- Number of floors - 4
- Number of buildings/towers - 1
- Rooftop terrace
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Spa treatment room(s)
- Billiards or pool table
- Meeting rooms
- Tours/ticket assistance
- Year Built - 2018
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Safe-deposit box at front desk
- Spa services on site
- Proposal/romance packages available
- Wheelchair accessible – no
- Breakfast available (surcharge)
- Number of restaurants - 3
- Laundry facilities
- Vegetarian breakfast available
- Beach towels
- Wedding services
- Multilingual staff
- Eco-friendly cleaning products used
Room Amenities
The Reef 28 Hotel & Spa - Luxury Adults Only - All Suites - With Optional All Inclusive offers 120 air-conditioned accommodations with iPod docking stations and safes. Rooms open to furnished balconies. Accommodations offer separate sitting areas. Pillowtop beds feature premium bedding. 50-inch flat-screen televisions come with cable channels. Microwaves and coffee/tea makers are provided. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Ceiling fan
- Premium bedding
- Separate sitting area
- Microwave
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Flat-panel TV
- Free WiFi
- Pillowtop mattress
- TV size: 50
- TV size measurement: inch
- iPod docking station
- Rainfall showerhead
- Furnished balcony
- Towels provided
- Bedsheets provided
- Number of beds 2
- Housekeeping on request
- Eco-friendly cleaning products provided
- Eco-friendly toiletries
- LED light bulbs
- Wardrobe or closet
- Change of towels (on request)
- Change of bed sheets (on request)
- Tile flooring in room
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
28 - Onsite buffet restaurant.
Asiatico - Onsite fine-dining restaurant. Open select days.
Cachito - Onsite fine-dining restaurant. Open select days.
Lobby bar - Onsite bar. Open daily.
Roof 28 - Onsite rooftop bar. Open daily.
Spa Services
Okom has 4 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
- Number of treatment rooms 4
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Minimum age to access spa is 18
- Sports massage
- Massages
Nearby Activities
An outdoor pool and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Yoga classes/instruction on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: USD 1.75 per accommodation, per night
- Resort fee: USD 12 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately USD 10 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and cash. This property uses eco-friendly cleaning products.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Comprehensive recycling policy
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Water dispenser use by guests actively encouraged
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Reservations are required for onsite COVID-19 testing
Minimum guest age is 18
Individually-wrapped food options are not available
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets not allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Guests under 18 years old are not permitted at this adults-only property.
Hotel Names
- Reef 28 All Inclusive Adults All-inclusive property
- Reef 28 All Inclusive Adults Playa del Carmen
- Reef 28 All Inclusive Adults
- Reef 28 All Inclusive Adults All-inclusive property
- Reef 28 All Inclusive Adults Playa del Carmen
- Reef 28 All Suites Gourmet All Inclusive Adults Playa del Carmen
- All-inclusive property The Reef 28 All Inclusive - Adults Only
- The Reef 28 All Inclusive - Adults Only Playa del Carmen
- The Reef 28 All Inclusive Adults Only
- Reef 28 All Suites Gourmet All Inclusive Adults
- The Reef 28 All Inclusive Adults Only
- The Reef 28 Inclusive
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