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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Aerial view
Exterior
View from room

Reviews

7.8 out of 10

Good

Popular amenities

  • All inclusive
  • Bar
  • Hot Tub
  • 24/7 front desk
  • Housekeeping
  • Spa

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    4 min walk
  • Playa del Carmen Main Beach
    8 min walk
  • Quinta Avenida
    13 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min drive

Room options

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

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Aerial view

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Pool
All inclusive
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4.0 out of 5, Very Good, (1043)
The price is $303
per night
$370 total
includes taxes & fees
Dec 11 - Dec 12
The Reef Playacar Beach Resort & Spa

About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star resort in Luis Donaldo Colosio
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.

The Reef Coco Beach Resort & Spa- Optional All Inclusive has designated areas for smoking.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Spa tub
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 1.61 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 447 out of 1043 reviews" "
Rating 8 - Good. 261 out of 1043 reviews" "
Rating 6 - Okay. 167 out of 1043 reviews" "
Rating 4 - Poor. 79 out of 1043 reviews" "
Rating 2 - Terrible. 89 out of 1043 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotels for family and kids
Stayed 4 nights in Aug 2024

10/10 Excellent

Hope

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. The property was clean and welcoming. We had an issue with the shower drain and it was fixed immediately. The staff greeted us by name when seeing us, the property was not overly noisy and was relaxing. 3 reservation required restaurants (Mexican, Italian, and Japanese) on site and was able to visit all 3. Buffet had plenty of options. Walk to a 7-11 or main street for shopping was very close and walkable.
Stayed 3 nights in Aug 2024

2/10 Terrible

Shara

Disliked: Cleanliness, property conditions & facilities
They had no room available for me upon arrival, I was sent to another hotel for the night and the next day , which was my birthday I had to check out and go back to the hotel Coco reef . Upon arrival a room was still not available and I was given a presentation under false pretense, the presentation was basically to try to get me to buy a time share and on my birthday when I just wanted to get settled in my room. My room was on the ground floor and had a lot of ants , there was foot prints on the floor , I asked if someone could come and clean it and it was never taken care of , the worst part was that the shower water was cold and smelled like sewer , when I asked to get a room change because of this I was told that there was a issue being fixed with the plumbing and that it should be fixed soon . I asked another guest if they had the same shower issue and they did . The room was also freezing cold and I was not able to change the temperature. Thank goodness I met a nice guy because he let me stay at his hotel for the remainder of my trip . His hotel was amazing .
Stayed 3 nights in Aug 2024

6/10 Okay

Alexis

Stayed 3 nights in Aug 2024

6/10 Okay

Carlos, Maywood

Traveled with partner
The buffet food was terrible. If you don’t make reservations by 5pm for the other 2 restaurants you’re stuck eating the terrible buffet. There is no nightly entertainment no music in the vestibule. The beds are hard the pillows are like rocks. The water in the sink smells like sewer. The pool area is the only nice thing about this resort. The worst all inclusive experience I’ve had. I guess you get what you pay for.
Stayed 3 nights in Aug 2024

10/10 Excellent

Sonia Gabriela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

6/10 Okay

Bonnie

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Aug 2024

10/10 Excellent

Nilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For everyone doing so much research like I was doing stop looking around & book ! I was so nervous considering all of the reviews speaking negatively about the place. First of all this resort is catered to everyone, families with little ones, older adults & young adults alike. If you're looking for a party/club scene this isn't the place for that however there is a bar with a wonderful bartender that stays open until 2am after that you can go get some delicious tacos or burgers from the poolside snack bar which is also open late. My 19 & 15 year old sons were super entertained as was my husband & I. This resort was a wonderful experience! The staff is amazing!! The entertainment team is awesome they engage and encourage you to try day events by the pool & the night events are also fun. One tip would be for them to promote the night events more, so more people attend Our AC & fan worked marvelously. The beds were a bit on the smaller side & pillows were a little hard but a good nights rest is had. Shower pressure was no issue either. We were able to make reservations to all of the restaurants that we wanted too with no problem. Dress code is enforced at the restaurants but they're pretty lenient so long as men have closed toe shoes and a dressy shirt. The samurai Japanese restaurant was our favorite! We also had no problem finding a pool chair or beach chair. The beach is so beautiful and the barrier they have to keep the beach clean of seaweed is great. Will be returning!!!!
Stayed 4 nights in Aug 2024

8/10 Good

Rajiv

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Karryn

Stayed 7 nights in Aug 2024

10/10 Excellent

Priscila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and the the food at the buffet restaurant was delicious .
Stayed 4 nights in Aug 2024

10/10 Excellent

Yesenia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was very welcoming. Our favorite employee was Demetrio he was the most attentive one. Beautiful hotel and family friendly. We will definitely stay at the Reef again.
Stayed 3 nights in Aug 2024

2/10 Terrible

Tina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We were constantly harassed to purchase something, service was terrible, food was terrible, drinks were watered down.Worse trip of my life.Food was so terrible we couldn't eat it.A WASTE OF MY MONEY NEVER AGAIN.
Stayed 3 nights in Aug 2024

10/10 Excellent

roberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo único que no me gusto fue que el elevador no sube al último piso
Stayed 4 nights in Aug 2024

2/10 Terrible

Cindy

Disliked: Cleanliness, staff & service, property conditions & facilities
Me cobraron 2 impuestos uno de llegada y otro para salir y dw hecho acabo de poner la queja a profeco es algo muy triste que tu propia gente te roben...
Stayed 2 nights in Aug 2024

4/10 Poor

cesar benjamin flores

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Suany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Jul 2024

8/10 Good

Kamryn A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here
Stayed 7 nights in Jul 2024

10/10 Excellent

Vilma

Traveled with family
Disliked: Staff & service
I like the location but I didn’t like that is no air conditioner in the whole building
Stayed 5 nights in Jul 2024

2/10 Terrible

Rocio

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Es muy inconveniente si vas a disfrutar de la playa, ya que está la marina muchos botes al frente de la pnaya, no puedes disfrutar de la hermosa playa del área. Para separarla de los botes, tiene una maya y no es nada agradable, la comida del restaurante Japonés era de una calidad muy baja, especialmente la carne, es ridículo pagar extra por eso, era preferible la cena en el restaurante regular.
Stayed 2 nights in Jul 2024

8/10 Good

Jesse

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
They did not give us the room requested, the supply for the fridge was only done upon request, no bath robes as promised, 3 guest but only two chairs, 2 glasses, house keeping 3 times in seven days, the charge for environmental fee $5 instead $4. The room doesn't look exactly like in the pictures. The beds was not as requested, WIFI was in and out all day.
Stayed 7 nights in Jul 2024

4/10 Poor

PETRIT

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not enough food or drink options no entertainment pool was closed we had to change hotels
Stayed 7 nights in Jun 2024

10/10 Excellent

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

6/10 Okay

Brenda M

Traveled with family
I purchaed the food to be included but I was different when I was there was not included but the only thing mg beside that everything was ok
Stayed 6 nights in Jul 2024

6/10 Okay

fatima

Traveled with family
I stayed with my friend and her kids. The food and drinks wasnt all that. Staff were ok. Pool wasnt that clean. The towel in the bathroom was dirty. No coffee pot in room amd its 4$ charge for a tiny cup of coffee from the bar. I wouldnt stay again.
Stayed 4 nights in Jul 2024