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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
Property video
On the beach, sun loungers, beach umbrellas, beach towels
Room amenity
In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

7.8 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • All inclusive
  • Bar
  • Housekeeping
  • Spa
$146
includes taxes & fees
Sep 18 - Sep 19

Explore the area

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Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪6 min walk‬
  • Quinta Avenida
    ‪11 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪59 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

Room amenity

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Partial Ocean View

8.0 out of 10
Very good
(10 reviews)
  • 312 sq ft
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

8.2 out of 10
Very good
(128 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

Room amenity

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

7.6 out of 10
Good
(10 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

8.8 out of 10
Excellent
(8 reviews)
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Garden View

  • 290 sq ft
  • Sleeps 4

View all photos for Room Premium with Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Partial Sea View

  • 290 sq ft
  • Partial sea view
  • Sleeps 4

View all photos for Room Premium with Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium with Garden View

  • 290 sq ft
  • Sleeps 4

View all photos for Room Superior with Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior with Pool View

  • 290 sq ft
  • Sleeps 4

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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star resort in Luis Donaldo Colosio
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.

The Reef Coco Beach Resort & Spa- Optional All Inclusive has designated areas for smoking.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.72 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 440 out of 1004 reviews
Rating 8 - Good. 255 out of 1004 reviews
Rating 6 - Okay. 156 out of 1004 reviews
Rating 4 - Poor. 71 out of 1004 reviews
Rating 2 - Terrible. 82 out of 1004 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ancestors

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This All-inclusive was the Perfect way to finish the last few days of vacation. Got a second room here. Ended up not going back to my other hotel down the strip
Stayed 2 nights in Jun 2025

8/10 Good

Bartola

Stayed 8 nights in Jun 2025

4/10 Poor

Mitja

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The hotel is not in the center of Playa del Carmen, it's a bit out, so surroundings are not so nice as Playa del Carmen center. We booked a week stay in the Coco Reef, but stayed only one night. The reasons for staying only one night are multiple. First we asked for connecting rooms several times, first a couple of months ago when we made the booking, then couple days before our arrival and the last at check-in and they said they cannot provide connecting rooms. Second reason was that we are a family of 4, with one 18 year old daughter and one 8 years old daughter. Which were staying alone in a room next to ours (not connecting). Soon after getting to our rooms, some guy from staff members came to our daughters room and was asking if they are alone, they felt uncomfortable and closed the door on him. After that I went to reception to ask what is this about, they weren't clear why someone would be going yo their room to ask if they were alone. They were making an excuse that he was checking if there is sodas or they want sodas in the room, but nobody came to our room to ask this. Third reason was the lack of cleanliness of the rooms, where it was clearly visible the floors were not cleaned properly as there were hair on the floor and in general the floors were not cleaned. Fourth reason was the smell in the rooms, it was very damp which we couldn't get rid off with opening the balcony doors and AC. So after one night we left the hotel and went elsewhere.
Stayed 7 nights in Jun 2025

8/10 Good

Tonda, Statesville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Resort is ok. Very clean everywhere. Staff are very friendly and helpful. Nice pool and beach area. Food not great but plentiful and I always found something I could eat at the buffet. Bed not very comfortable was probably the worst thing for me as I did not sleep well. I would return but not real high on my list.
Stayed 10 nights in May 2025

4/10 Poor

Jeffrey Scott

Traveled with family
Liked: Cleanliness
Disliked: Amenities
The Reef Coco Beach, Playa del Carmen The Reef Coco Beach benefits from a great location near Playa del Carmen’s vibrant Fifth Avenue, offering easy access to local shops, authentic cuisine, and nightlife. However, the resort experience itself is lacking. Food options are minimal and often cold or stale unless you arrive early, leading many guests to dine off-resort where local options are far superior. Staff service is hit-or-miss, with some unhelpful or rude encounters, and persistent vacation club sales pitches further diminish the experience. Rooms are basic but clean. However, a major issue is the extreme noise level. The resort allows loud partying in the reception area late into the night, and rooms located above or nearby are heavily affected. Guests often report being unable to sleep due to the noise. The beach is another disappointment—unclean, with murky water and unsuitable conditions for swimming or snorkeling. For clear waters, a day trip to Cozumel or Isla Mujeres is necessary. The Reef Coco Beach might suit budget travelers focused on exploring the city, but those seeking restful nights, quality food, and a clean beachfront should look elsewhere.
Stayed 4 nights in Jun 2025

10/10 Excellent

Mary Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I went for a week the end of May 2025.The property is beautiful and very clean. The food was very good, especially the Italian restaurant. The beach was nice, the pool wonderful. It is quiet, not a lot of activity,which we like. No real complaints.
Stayed 7 nights in May 2025

10/10 Excellent

Samir Adan

Liked: Cleanliness, staff & service, property conditions & facilities
I’ve visited this
Stayed 7 nights in May 2025

8/10 Good

Thomas William

Stayed 5 nights in May 2025

8/10 Good

Randy

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The week days were quieter with more locals. Beds were rock hard and the hotel hallways are very very noisy at all hours. We were right by the elevator and could hear every peep. The pool turned my swimsuit and my hair green, if you bleach your hair don’t get it wet. The food was great, my fav was the Japanese restaurant. Not a big resort but safe and comfortable.
Stayed 5 nights in May 2025

10/10 Excellent

Antonio M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great swimming pool, friendly staff , I enjoyed and relaxed.
Stayed 7 nights in May 2025

6/10 Okay

Donald L, Gaithersburg

The Reef at Cocoa Beach where do I start checked in second day? I was all stopped up and noticed that it was mold growing around the heat vents informed the desk they said they would clean it. They never did third day. I had a short in my room in the fan that caused sparks to arc out across the room informed the front desk no one came for 45 minutes so I packed my bags And went to the front desk and asked for a new room the staff was friendly. The hotel was clean. This was my first vacation so maybe I was expecting way too much for an all-inclusive resort but that being said I think it was a little disappointing. My second room was two double beds and it was clean and no issues with electrical or mold. I would love to give them five stars but unfortunately, I don’t think that they really did a great job.
Stayed 7 nights in May 2025

10/10 Excellent

Diego

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

4/10 Poor

Sandy A, Los Angeles

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Property was nice and clean, food was not good at all, there weren't many options at the buffet, we also assumed the Japanese restaurant was included with our ALL INCLUSIVE reservation and that was not the case. It is very upsetting when we're told something before making reservation and there's always an extra charge or fee once we've arrived at the property. Fees for checking in, fees for the "environment", fees for everything when all of this should already be included in the reservation price.
Stayed 4 nights in May 2025

8/10 Good

Leonel

Stayed 3 nights in May 2025

8/10 Good

Nataly

Traveled with partner
Liked: Cleanliness, amenities
I really liked the entrance of the property, we received the wrong room the first night there the bed was so hard the following day we got another room and the bed was equally hard, pillows were soft.
Stayed 4 nights in May 2025

2/10 Terrible

Tonia, DeSoto

Traveled with family
Disliked: Amenities
FILTHY PROPERTY. ROOM BEDS TERRIBLE. HORRIBLY FOOD.
Stayed 2 nights in May 2025

4/10 Poor

Tracy

Stayed 3 nights in May 2025

10/10 Excellent

Savannah

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Fun and family oriented environment. Staff were amaizing! Close to downtown area! Calm in comparison to hotel area Cancún!
Stayed 5 nights in May 2025

4/10 Poor

Arnulfo

Disliked: Cleanliness
Stayed 1 night in May 2025

8/10 Good

Kennedy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Noe is a bartender at the property, he is at the swim up bar, he is the best bartender we have ever had! Very kind, was very talkative, and had a great personality! He was also very respectful! The whole entire time he had a smile on his face, and would jump at the opportunity to help anyone! He definitely made the experience great!
Stayed 4 nights in May 2025

8/10 Good

Christiaan

Stayed 7 nights in May 2025

10/10 Excellent

Daniil

Stayed 7 nights in May 2025

8/10 Good

Michelle

Liked: Staff & service, property conditions & facilities
We will definitely be back
Stayed 4 nights in May 2025

6/10 Okay

LEOBARDO

Stayed 4 nights in May 2025

8/10 Good

Joseph, Eagle Grove

Traveled with partner
Liked: Cleanliness, staff & service
I liked the pool area and the Japanese restaurant. Orozco in the Japanese restaurant was amazing. Francisco at the mexican and Italian restaurant was absolutely the best. The bad things consist of paper thin walls that you can hear people in other rooms all-night long. The restaurant selection was ok at best which most AI's are lacking since covid. Overall i would rate the stay 5 outta 10
Stayed 7 nights in May 2025