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The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5 star property

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Photo gallery for The Reef Coco Beach Resort & Spa- Optional All Inclusive

Outdoor pool, pool umbrellas, sun loungers
On the beach, sun loungers, beach umbrellas, beach towels
Garden
On the beach, sun loungers, beach umbrellas, beach towels
In-room safe, blackout drapes, iron/ironing board, bed sheets

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Hot Tub
  • All inclusive

Explore the area

Map
Región 6, Calle Flamingo Lt 1 Mz 7, Luis Donaldo Colosio, Playa del Carmen, QROO, 77710
  • Mamitas Beach
    ‪4 min walk‬
  • Playa del Carmen Main Beach
    ‪8 min walk‬
  • Quinta Avenida
    ‪13 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪50 min drive‬

Room options

View all photos for Fragata Beach Club Premium Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Premium Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Partial Ocean View

Premium Room, Partial Ocean View | View from room

Premium Room, Partial Ocean View

  • Partial ocean view
  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Garden View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Fragata Beach Club Superior Room

In-room safe, blackout drapes, iron/ironing board, bed sheets

Fragata Beach Club Superior Room

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Superior Room, Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Superior Room, Pool View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Premium Room, Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Premium Room, Garden View

  • 312 sq ft
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Room Superior With Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Partial Sea View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium With Partial Sea View

  • Partial sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room Premium With Garden View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Premium With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Room Superior With Pool View

In-room safe, blackout drapes, iron/ironing board, bed sheets

Room Superior With Pool View

  • Sleeps 4
  • 2 Double Beds

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4.0 out of 5, Very Good, (1007)
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includes taxes & fees
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About this property

The Reef Coco Beach Resort & Spa- Optional All Inclusive

3.5-star resort in Luis Donaldo Colosio
Catch some rays at the beach or spend the day relaxing at The Reef Coco Beach Resort & Spa- Optional All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 5 restaurants.
The Reef Coco Beach Resort & Spa- Optional All Inclusive offers 196 accommodations with safes and hair dryers. Rooms open to furnished balconies. 32-inch LED televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
An outdoor tennis court, a marina, and complimentary bicycles are featured at the resort. An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Some rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At The Reef Coco Beach Resort & Spa- Optional All Inclusive, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities like surfing/body boarding and snorkeling.

Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 5 bars/lounges, a beach bar, and a poolside bar. A computer station is located on site and wireless Internet access is complimentary. This beach resort also offers a complimentary children's club, an outdoor pool, and a children's pool. Onsite self parking is complimentary.

The Reef Coco Beach Resort & Spa- Optional All Inclusive has designated areas for smoking.

Samurai - premium only - This fine-dining restaurant specializes in Japanese cuisine. Guests can enjoy drinks at the bar. Reservations are required.
Rosinella - This fine-dining restaurant specializes in Italian cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Miramar - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Sabor Latino - This fine-dining restaurant specializes in Mexican cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Snack Bar - Onsite bar. Open daily.

All inclusive details

All-inclusive room rates at The Reef Coco Beach Resort & Spa- Optional All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Dining and beverage availability limited at one or more venues

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Snorkeling

Land activities

Bicycling
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Language

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 5 bars/lounges
  • 5 restaurants
  • A beach bar
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Miramar
  • Rosinella
  • Sabor Latino
  • Samurai - premium only
  • Snack Bar

Things to do

  • Beach volleyball
  • Bicycle storage
  • Billiards/pool table
  • Boat tours
  • Children's pool
  • Fishing
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Karaoke
  • Kayaking
  • Mini golf
  • Outdoor pool
  • Outdoor tennis court
  • Parasailing
  • Personal motorized watercraft
  • Playground
  • Sauna
  • Scuba diving
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Mini golf
  • Mini-fridge
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8,762 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible spa

More

  • 1 building
  • 100% renewable energy
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2003
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 2.87 per accommodation, per night
  • Destination fee: USD 2.10 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses eco-friendly cleaning products

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Coco Reef Beach
Coco Reef Beach Resort
Reef Coco Beach
Reef Coco Beach All Inclusive
Reef Coco Beach Playa del Carmen
Reef Coco Beach Resort
Reef Coco Beach Resort All Inclusive
Reef Coco Beach Resort All Inclusive Playa del Carmen
The Reef Coco Beach Resort All Inclusive
Reef Coco Beach All Inclusive Playa del Carmen
Reef Coco Resort Inclusive

The Reef Coco Beach Resort & Spa- Optional All Inclusive Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 447 out of 1006 reviews
Rating 8 - Good. 247 out of 1006 reviews
Rating 6 - Okay. 159 out of 1006 reviews
Rating 4 - Poor. 75 out of 1006 reviews
Rating 2 - Terrible. 78 out of 1006 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Irvin. The GM. Is awsome. Takes care of customers. Staff is always helpful
Stayed 7 nights in Feb 2025

10/10 Excellent

Natalie Lyn

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most of the staff was super friendly! Wait staff Ramon, Alex, Marco, Fernando, Wilbert, Daniel, and I am sure I am forgetting some others who made the stay so welcoming and gave great service to our crew! I am not sure where some of the review compaints came from about the place. We had a great experience! The pool and the beach were both awesome. The only complaints we have were the beds were not the best and the lack of getting our fridge restocked. Nothing that would keep us away but they could improve on those things. The restaurants and snack shack were good! They had an amazing superbowl party with lots of snacks and beverages. Met lots of nice people from all over. We hated to leave to go back to the ice cold but are grateful for the overall wonderful trip we had.
Stayed 6 nights in Feb 2025

6/10 Okay

Haley

Liked: Property conditions & facilities
Disliked: Cleanliness
Our room was damp and smelled really bad. Beds are hard as rocks as are the pillows. Location is good and pool and beach access is great - the room accomodations were just not welcoming or comfortable.
Stayed 2 nights in Feb 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 26 nights in Jan 2025

10/10 Excellent

James, Potlatch

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved that it was on the beach, goid restaurant, and not over crowded. The staff was incredible!
Stayed 5 nights in Jan 2025

8/10 Good

Cheryl Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent family resort
Stayed 7 nights in Jan 2025

10/10 Excellent

Ika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay, the atmosphere, the staff is very nice
Stayed 3 nights in Dec 2024

8/10 Good

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We found our beds were very firm...this is usual for resorts though. Everything was very clean. We have bad backs, so that was the biggest issue for us, not the fault of the resort at all, just if you are looking for a plush bed, this isn't it;) The resort and facility are a smaller size, which we preferred. There was a SNAFU with our reservation so day 1 we had to go to the sister (higher end) resort Reef 28 for the night. Upgraded to the presidential suite. All very nice, but we didn't really enjoy as your first night after a long day of travel from Canada, you just want to relax and get settled. We were able to go to Reef Coco the next day and they upgraded our stay to the premium package for the rest of your vacation, so that was appreciated. Great service, really good food. Nice resort. Would recommend to anyone looking for a smaller venue close to 5th avenue and shopping.
Stayed 7 nights in Jan 2025

10/10 Excellent

David

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our third time to coco. We love the smaller venue. Love the people around the pool, bar, and food venues. Fantastic people. We did have some insect issues and there was a smell in the room. But the staff was great and they mitigated the issues. Management could have been a bit more empathetic.
Stayed 10 nights in Jan 2025

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Geri

Traveled with partner
Disliked: Amenities
Resort was very small. Great for a couple but if you don’t upgrade your all inclusive, the staff treats you different. No service poolside or beach. No service at pool bar. No eating on beach or poolside. No smoking on beach. There are many restrictions at this resort. Beautiful location though.
Stayed 7 nights in Jan 2025

4/10 Poor

Islenay

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My overall experience with the resort was not the best. We ended up canceling our stay after three days because it was not very pleasant. 1. Upon arrival, the service seems very professional and friendly, but then you realize their main goal is to sell you a membership program with the hotel. The resort is full of salespeople who invite you to have breakfast and promise you gifts just to get you to listen to them. 2. The rooms have an unpleasant smell, and they don’t provide water. You have to go and request cold water yourself because room service doesn’t include it. 3. The beach is small and not safe. They promote it as private beach, but it’s not. One afternoon, I was sitting with my partner, and someone from outside, who seemed to be drunk, came over to insult us. It was a very uncomfortable situation. 4. Regarding the food, they don’t serve espresso coffee outside of buffet hours, and at the bar, you have to pay for it, even though it’s supposed to be an all-inclusive package. They didn’t have olive oil at the hotel, and the food, in general, wasn’t great. 5. They sell you a romantic dinner with supposedly premium meat at an exaggerated price, but the meat was low quality. Also, the hotel is quite boring, and the entertainment team is not great either.
Stayed 6 nights in Jan 2025

8/10 Good

Nancy

Liked: Property conditions & facilities
I like everything
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Jan 2025

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities
A beautiful clean all inclusive. Staff friendly and always helpful. So lovely to be on the beach. Food was plentiful. Enjoyed dinner in the Italian restaurant. Would definately return. Only wish is that they raked seaweed like some other resorts!

10/10 Excellent

Arno Petrus, Fort Lauderdale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were friendly
Stayed 6 nights in Jan 2025

10/10 Excellent

Randy George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Abby

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Boris is great and the food was great
Stayed 7 nights in Jan 2025

10/10 Excellent

Manavi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice getaway we experienced in this resort. Only issue was not so much food options for vegetarians and smell in the washroom (sewers) when taking shower. Other than that the staff was really very nice
Stayed 6 nights in Dec 2024

6/10 Okay

Emily

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service
I liked the staff and the property is very pretty. Not a lot for shopping on the resort and not a lot of restaurants. The beds however were extremely hard and uncomfortable and the rooms definitely seem older.
Stayed 7 nights in Jan 2025

10/10 Excellent

Beatriz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect..
Stayed 8 nights in Dec 2024

8/10 Good

Brianne

Liked: Cleanliness, staff & service
Stayed 7 nights in Dec 2024

10/10 Excellent

Dave

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on a nice beach. Easy to get to 5th. Ave. For shopping and dining. The food at the buffet is very good.
Stayed 4 nights in Jan 2025

4/10 Poor

Steven Leonard

Liked: Cleanliness
Stayed 6 nights in Dec 2024

10/10 Excellent

Saher

Stayed 6 nights in Dec 2024