*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
- 24-hour room service
- In-room minibar (all beverages included)
- Meals and beverages at companion properties
- Dining and beverage availability limited at one or more venues
Activities and facilities/equipment
All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.
Water activities
- Kayaking
- Sailing
- Snorkeling
Land activities
- Bicycling
- Fitness facilities
- Tennis
- Tennis lessons
- Volleyball
Lessons/classes/games
- Aerobics
- Dancing
- Language
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Onsite live performances
- Theme parties
Not included
- Golf green fees
- Use of golf cart
- Use of golf equipment
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Scuba-diving lessons
- Snorkeling excursions
- Windsurfing
- Surcharge for premium food items
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Sailing included
- 24-hour room service
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Golf green fees not included
- Use of golf equipment not included
- Bicycling included
- Use of golf cart not included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Scuba diving lessons not included
- Yoga classes/lessons included
- Windsurfing not included
- Aerobics classes/lessons included
- Dancing classes/lessons included
- Language classes/lessons included
- Onsite entertainment and activities included
- Gratuities included
- Additional gratuities accepted
- All meals included
- One or more venues limit dining availability
- One or more venues limit beverages
- Surcharge for premium food items
- Surcharge for bottled wine
- Surcharge for bottled liquor
- Minibar (all beverages included)
- Tennis lessons included
- Meals and drinks at companion properties included
- All non-motorized water sports included
- Onsite live performances included
- All land sports and fitness activities and facilities are included
- Theme parties included
- Snorkeling included
Property Features
The Royal Haciendas All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Enjoy the umbrellas and sun loungers for a relaxing day at the beach. At The Royal Haciendas All Inclusive you can cool off in one of the 6 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Guests can enjoy a complimentary breakfast each morning. Dining is available at one of the property's 5 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 2 poolside bars and 3 bars/lounges. Wireless Internet access is complimentary. This all-inclusive property also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary uncovered valet parking is available on site.
The Royal Haciendas All Inclusive has designated areas for smoking.
- Daily
- Children's games
- Number of outdoor pools - 6
- Number of hot tubs - 4
- Elevator
- Fitness facilities
- 24-hour front desk
- Turkish bath/Hammam
- Porter/bellhop
- Express check-out
- Uncovered parking
- Free valet parking
- Wheelchair accessible
- Terrace
- Luggage storage
- Free buffet breakfast
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Shopping on site
- Designated smoking areas
- Pool umbrellas
- Outdoor tennis courts - 2
- Total number of rooms - 252
- Number of floors - 4
- Number of buildings/towers - 18
- Lifeguard on site
- Tennis on site
- Coffee/tea in common areas
- Number of bars/lounges - 3
- Number of poolside bars - 2
- Full-service spa
- Number of swim-up bars - 1
- Beach umbrellas
- Free breakfast
- Grocery/convenience store
- Tours/ticket assistance
- Year Built - 2006
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Sauna
- Health club
- Babysitting or childcare (surcharge)
- Number of coffee shops/cafes - 1
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Safe-deposit box at front desk
- Wheelchair accessible – no
- Number of restaurants - 5
- Laundry facilities
- Beach towels
- Arcade/game room
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 6
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Soundproofed rooms
- Outdoor tennis courts - 2
- Children's club (free)
- Grocery/convenience store
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
- Arcade/game room
- Playground on site
- Microwave
- Free cribs/infant beds
Room Amenities
The Royal Haciendas All Inclusive offers 252 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottled water. Rooms open to balconies. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. 43-inch plasma televisions come with satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include bathrobes, complimentary toiletries, and hair dryers. This Playa del Carmen property provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
- Air conditioning
- Television
- Coffee/tea maker
- Daily housekeeping
- Phone
- Free local calls
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- Balcony
- Ceiling fan
- Room service (24 hours)
- Desk
- Soundproofed rooms
- Free bottled water
- Microwave
- Wireless internet access
- Access via exterior corridors
- Blackout drapes/curtains
- In-room safe (laptop compatible)
- Satellite TV service
- HDTV
- Free WiFi
- Individually furnished
- Individually decorated
- Pillowtop mattress
- Plasma TV
- TV size: 43
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Cleaning supplies
- Soap
- Shampoo
- Toilet paper
- Recycling
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Mobile key entry
- Desk chair
Parking
Free valet parking
Internet
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Food & Drink
A complimentary buffet breakfast is served each morning between 7:00 AM and 11:00 AM.
Kinokó - Overlooking the garden, this diner serves dinner only. Reservations are required.
Los Murales - Overlooking the garden, this family restaurant specializes in Asian cuisine and serves dinner only. Reservations are required. Open daily.
La Palapa del Sol - This beach family restaurant serves breakfast, lunch, and dinner. Open daily.
Sol y Luna Grill - This poolside seafood restaurant serves lunch only. Guests can enjoy drinks at the bar. Open daily.
Pizza Luna - This poolside family restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.
Spa Services
Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam. The spa is open daily.
- Sauna in spa
- Hot tub in spa
- Steam room in spa
- Body treatments
- Body wraps
- Facial treatments
- Massages
Nearby Activities
2 outdoor tennis courts, a health club, and complimentary bicycles are featured at the property. 6 outdoor swimming pools and 4 spa tubs are on site. In addition to a children's pool, other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Snorkeling on site
- Free bicycles on site
- Golfing nearby
- Volleyball on site
- Beach volleyball on site
- Kayaking on site
- Yoga classes/instruction on site
- Playground on site
- Ecotours nearby
- Fitness classes on site
- Sailing on site
- Basketball on site
- Golf lessons available nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Deposit: USD 300.00 per accommodation, per stay
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-out fee: USD 600 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 4:00 PM
Check-in time ends at midnight
Minimum check-in age is: 25
Check-out
Check-out time is 11 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is sealed after cleaning
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Food service has been amended for enhanced safety
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Children stay free
Service animals not allowed
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Number of children who can stay free - 2
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
- Rollaway/extra beds are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Up to 2 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Royal Haciendas
- Royal Haciendas All Inclusive
- Royal Haciendas All Inclusive Playa del Carmen
- Royal Haciendas Playa del Carmen
- Royal Haciendas Hotel
- The Royal Haciendas Hotel Playa Del Carmen
- Royal Haciendas All Inclusive All-inclusive property
Hotel Reviews
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