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Hyatt Centric Playa del Carmen

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Centric Playa del Carmen

Exterior
Restaurant
Lobby
City view from property
Premium bedding, minibar, in-room safe, blackout drapes

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pet friendly
  • Parking available
  • Bar
  • All inclusive
  • Pool
  • Breakfast available

Explore the area

Map
5ta Avenida Norte Por 12, Norte y 14 Norte, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    1 min walk
  • Calle 12
    1 min walk
  • Quinta Alegría Shopping Mall
    3 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    15 min walk

Room options

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 3
  • 1 King Bed

Room, 2 Queen Beds, Partial Ocean View (Beach House)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Partial Ocean View (Beach House)

  • Sleeps 3
  • 1 King Bed

Suite, Oceanfront (Panoramic, Beach House)

  • Sleeps 3
  • 1 King Bed

Suite, Ocean View (Beach House)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 Queen Bed (Downtown House)

  • 380 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 1 King Bed (Thompson)

Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed (Thompson)

  • 847 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Balcony (Downtown House)

Room, 1 King Bed, Balcony (Downtown House) | Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed, Balcony (Downtown House)

  • 540 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Balcony (Downtown House)

View from room

Room, 2 Queen Beds, Balcony (Downtown House)

  • 547 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Quinta Avenida, Downtown House)

Suite, 1 King Bed (Quinta Avenida, Downtown House) | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed (Quinta Avenida, Downtown House)

  • 1100 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Downtown House)

Premium bedding, minibar, in-room safe, blackout drapes

Room, 1 King Bed (Downtown House)

  • 515 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Downtown House)

Room, 2 Queen Beds (Downtown House) | Premium bedding, minibar, in-room safe, blackout drapes

Room, 2 Queen Beds (Downtown House)

  • 515 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View | Premium bedding, minibar, in-room safe, blackout drapes

Suite, 1 King Bed, City View

  • 880 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Balcony (Shower)

  • Sleeps 2
  • 1 King Bed

Suite (Coastal Ocean, Beach House)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Oceanfront (Partial, Beach House)

  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Grand Hyatt Playa Del Carmen Resort

Pool
All inclusive
Spa
Pet friendly
4.3 out of 5, Excellent, (1003)
The price is $158
per night
$233 total
includes taxes & fees
Jan 6 - Jan 7
Grand Hyatt Playa Del Carmen Resort

About this property

Hyatt Centric Playa del Carmen

4.5-star Playa del Carmen hotel, connected to a shopping center in Downtown Playa del Carmen
At Hyatt Centric Playa del Carmen, spend the day playing on the nearby beach then return to dine at one of the hotel's 2 restaurants.
Hyatt Centric Playa del Carmen offers 92 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 55-inch LED televisions come with premium digital channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

This Playa del Carmen hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a 24-hour fitness center and complimentary bicycles.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Hyatt Centric Playa del Carmen are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Hyatt Centric Playa del Carmen features 2 outdoor swimming pools, a 24-hour fitness center, and complimentary bicycles. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access.

This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Hyatt Centric Playa del Carmen is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Hyatt Centric Playa del Carmen has 2 restaurants on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

All inclusive details

All-inclusive room rates at Hyatt Centric Playa del Carmen are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Valet parking on site (USD 15 per night)
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: USD 15 to 25 per person
  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Free bicycle rentals
  • Shopping

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2015
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
This property is located in a busy area and next door to many bars and clubs. Guests may hear some noise and loud music.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 40 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 40 lbs per pet
Food and water bowls are available

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are available for USD 40.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300 per accommodation, per stay
  • Service fee: 10 percent
  • Resort fee: USD 37.12 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 15 to 25 per person
  • Airport shuttle fee: USD 110 per vehicle (one-way, maximum occupancy 6)
  • Valet parking fee: USD 15 per night
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 40 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 40.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests under 18 years old are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Thompson Playa Carmen Hotel
Thompson Playa Carmen
Thompson Playa Carmen Hotel Playa del Carmen
Thompson Playa Carmen Playa del Carmen

Hyatt Centric Playa del Carmen Reviews

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