*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Tukan Hotel Playa del Carmen features 2 outdoor swimming pools. The resort offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.
This Playa del Carmen resort also offers a terrace, multilingual staff, and tour/ticket assistance. Guests can use the health club at a partner property.
Tukan Hotel Playa del Carmen is a smoke-free property.
- Number of outdoor pools - 2
- Number of bars/lounges - 1
- 24-hour front desk
- Porter/bellhop
- Tours/ticket assistance
- Free WiFi
- Smoke-free property
- Safe-deposit box at front desk
- Distance from property (ft) 328
- Terrace
- Luggage storage
- Proposal/romance packages available
- Wheelchair accessible – no
- Distance from property (meters) 100
- Free parking nearby
- Breakfast available (surcharge)
- Number of restaurants - 1
- Concierge services
- Street parking
- Total number of rooms - 156
- Number of floors - 3
- Number of buildings/towers - 11
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Number of outdoor pools - 2
- Free WiFi
- Laundry facilities
Room Amenities
Tukan Hotel Playa del Carmen offers 156 air-conditioned accommodations with safes and complimentary toiletries. 32-inch LCD televisions come with cable channels. Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is provided daily.
- Air conditioning
- Television
- Daily housekeeping
- Private bathroom
- Free toiletries
- In-room safe
- Ceiling fan
- Blackout drapes/curtains
- Shower only
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Number of beds 1
- Wardrobe or closet
- Toothbrush and toothpaste not available
- Mobile key entry
Parking
Free self parking , Parking (limited spaces)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11 AM.
La Ceiba - This buffet restaurant serves breakfast, lunch, and dinner.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Upper floors accessible by stairs only
- Well-lit path to entrance
Nearby Activities
2 outdoor swimming pools are on site.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Golfing nearby
- Snorkeling nearby
- Surfing/bodyboarding nearby
- Skydiving nearby
- Casino nearby
- Windsurfing nearby
- Health or beauty spa nearby
- Ziplining nearby
- Bicycle rentals nearby
- Personal motor watercraft nearby
- Ecotours nearby
- Surf lessons - nearby
- Sailing nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city: MXN 32.57 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MXN 245 to 270 for adults, and MXN 125 to 150 for children
- Pet deposit: MXN 500 per stay
- Pet fee: MXN 250 per pet, per night
- Service animals are exempt from fees
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Guests can access their rooms with a mobile device.
Service animals are allowed
Service animals are exempt from fees/restrictions
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is available to guests
Masks are available to guests
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No cribs (infant beds) available
Carbon monoxide detector
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Debit cards
Gap period enforced between guest stays - 24 hours
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 250 per pet, per night, plus a deposit of MXN 500 per stay
- Dogs only
- 1 total (up to 22 lbs per pet)
- Pets cannot be left unattended
- Restrictions apply
- For more information contact the property at the number on the booking confirmation
- Service animals are welcome, and are exempt from fees
We should mention
Only registered guests are allowed in the guestrooms.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
Guests can access their rooms with a mobile device.
Contactless check-in and contactless check-out are available.
Hotel Names
- Hotel Tukan
- Hotel Tukan & Beach Club
- Hotel Tukan & Beach Club Playa del Carmen
- Tukan
- Tukan Hotel Beach Club
- Tukan Beach Club Playa del Carmen
- Tukan Beach Hotel
- Tukan Hotel
- El Tukan Hotel Playa Del Carmen
- Hotel Tukan Beach Club Playa del Carmen
- Tukan Beach Club
- Tukan Hotel Beach Club Playa del Carmen
- Hotel Tukan Beach Club
Hotel Reviews
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