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Viceroy Riviera Maya All Inclusive

5.0 star property

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Photo gallery for Viceroy Riviera Maya All Inclusive

Terrace/patio
Couples treatment rooms, hot tub, steam room, body treatments
Free daily full breakfast
Restaurant
Signature Villa | Bathroom | Designer toiletries, hair dryer, bathrobes, slippers

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • All inclusive
  • Pet friendly
  • Bar
  • Parking available
  • Breakfast included

Explore the area

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Av. Fraccion 7, MZ 20 Lote 5 y 6, Col. Xcalacoco, Playa del Carmen, QROO, 77710
  • Place, Playa Xcalacoco
    ‪2 min walk‬
  • Place, El Camaleón Mayakoba Golf Course
    ‪7 min drive‬
  • Place, Punta Esmeralda Beach
    ‪11 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪56 min drive‬

Room options

View all photos for Luxury Villa, 2 Queen Beds

Terrace/patio

Luxury Villa, 2 Queen Beds

  • 1000 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Luxury Villa, 1 King Bed

Luxury Villa, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Villa, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Villa

Royal Villa | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Royal Villa

  • 1000 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Signature Villa

Signature Villa | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Villa

10.0 out of 10
Exceptional
(1 review)
  • 1400 sq ft
  • Sleeps 3
  • 1 King Bed

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Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

  • Pool
  • Hot Tub
  • All inclusive
  • Spa
4.7 out of 5, Exceptional, 395 reviews
Viceroy Riviera Maya, a Luxury Villa Resort - Adults Only

About this property

Viceroy Riviera Maya All Inclusive

5-star Playa del Carmen property close to El Camaleón Mayakoba Golf Course
Catch some rays at the beach or spend the day relaxing at Viceroy Riviera Maya All Inclusive's full-service spa. Then enjoy a meal at one of the property's 2 restaurants.
Viceroy Riviera Maya All Inclusive offers 41 air-conditioned accommodations with private plunge pools and DVD players. Rooms open to balconies or patios. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with satellite channels. Guests can make use of the in-room coffee/tea makers and minibars. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers, safes, and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the property include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Viceroy Riviera Maya All Inclusive is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

In addition to a full-service spa, Viceroy Riviera Maya All Inclusive features an outdoor pool and a fitness center. Dining is available at one of the property's 2 restaurants. Guests can unwind with a drink at one of the property's bars, which include a beach bar, a poolside bar, and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This all-inclusive property also offers a library, a terrace, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite parking is available (surcharge).

Viceroy Riviera Maya All Inclusive has designated areas for smoking.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Viceroy Riviera Maya All Inclusive has 2 restaurants on site.
24-hour room service is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks, and select beverages included
Basic alcoholic beverages included

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from May 26 2025 to December 31 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children younger than 14 are not allowed at this adults-only property; all guests 14 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: 16 percent of room rate
The resort fee includes:
  • Fitness center access
  • In-room coffee
  • Newspaper

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 348 per vehicle (roundtrip, maximum occupancy 2)
  • Valet parking fee: USD 8 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Guests under 14 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Viceroy Riviera Maya All Inclusive All-inclusive property
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya Inclusiv
Viceroy Riviera Maya All Inclusive Playa del Carmen
Viceroy Riviera Maya All Inclusive All-inclusive property