All-inclusive room rates at Viceroy Riviera Maya, a Luxury Villa Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Activities and facilities/equipment
Lessons/classes/games
Some rates at Viceroy Riviera Maya, a Luxury Villa Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Viceroy Riviera Maya, a Luxury Villa Resort like an outdoor pool and a health club.
Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar, a poolside bar, and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access. This luxury hotel also offers a spa tub, a steam room, and a garden. Parking is available onsite for a surcharge.
Viceroy Riviera Maya, a Luxury Villa Resort is a smoke-free property.
Viceroy Riviera Maya, a Luxury Villa Resort offers 41 accommodations, which are accessible via exterior corridors and feature private plunge pools and DVD players. Rooms open to furnished patios. Accommodations offer separate sitting areas. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels. Espresso makers and minibars are provided. Bathrooms include showers, bathrobes, slippers, and designer toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include safes and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and hair dryers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on request.
Valet parking (surcharge)
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi , Free wired internet
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:30 AM.
La Marea Restaurant - This restaurant specializes in Mexican cuisine and serves dinner only.
Coral Restaurant + Bar - This beachfront restaurant serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.
Wayak Spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and facials. The spa is equipped with a sauna and a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
We have included all charges provided to us by the property.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out time is noon
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Property follows sanitization practices of COVID-19 Guidelines (WHO)
Guest accommodation is sealed after cleaning
Staff temperature checks are not conducted regularly
Temperature checks are not available to guests
Masks are not compulsory at the property
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation is not required for facilities onsite
Caters to adults only
Property is cleaned with disinfectant
Security system
Staff does not wear personal protective equipment
Mobile key entry is not available
Debit cards not accepted
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are not in place
Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
No cribs (infant beds) available
LGBTQ friendly
No elevators
Smoke detector
Minimum guest age is 13
Individually-wrapped food options are not available
No gap period between guest stays
Guests under 13 years old are not permitted at this adults-only property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.