Superior Garden, 1 King Bed, Non-Smoking
Bed Count 1 King Bed Maximum Occupancy 3 Max
$318*
Per night/room
May 1 - May 2
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
All-inclusive Details
All-inclusive room rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).
Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.
Food and beverages
- All buffet and à la carte meals, snacks, and beverages included
Activities and facilities/equipment
All non-motorized water sports are included.
Water activities
- Kayaking
- Sailing
- Scuba-diving lessons
- Surfing/body boarding
- Windsurfing
Land activities
- Bicycling
- Fitness facilities
- Tennis
- Volleyball
- Tennis rackets
- Kids club
Lessons/classes/games
- Aerobics
- Bartending
- Cooking
- Dancing
- Water fitness
- Yoga
Entertainment
- Onsite entertainment and activities
- Access to onsite nightclubs
- Onsite live performances
- Theme parties
Not included
- Motorized water sports
- Scuba-diving certification
- Scuba-diving excursions
- Snorkeling excursions
- Snorkeling
- Childcare
- Spa/beauty facilities and services
- Activities and services offered by independent operators
- Offsite tours
- Transportation to offsite activities
- Kayaking included
- Access to onsite nightclubs included
- Sailing included
- Surfing/bodyboarding included
- Windsurfing included
- Buffet-style meals included
- A la carte dining included
- Fitness facilities included
- Tennis included
- Water fitness classes/lessons included
- Volleyball included
- Childcare not included
- Scuba diving excursions not included
- Snorkeling excursions not included
- Scuba diving certification not included
- Motorized water sports not included
- All available beverages included
- Bicycling included
- Spa/beauty facilities and services not included
- Activities/services from independent operators not included
- Transportation to offsite activities not included
- Offsite tours not included
- Tennis rackets included
- Yoga classes/lessons included
- Aerobics classes/lessons included
- Snorkeling not included
- Dancing classes/lessons included
- Onsite entertainment and activities included
- Bartending classes/lessons included
- Gratuities included
- Cooking classes/lessons included
- Additional gratuities accepted
- Kids club included
- All meals included
- Scuba lessons included
- All non-motorized water sports included
- Onsite live performances included
- Theme parties included
Property Features
Some rates at Viva Maya by Wyndham, A Trademark All Inclusive Resort are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.
Lie back and work on your tan with relaxing beach amenities like umbrellas and sun loungers. At Viva Maya by Wyndham, A Trademark All Inclusive Resort you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Dining is available at one of the resort's 5 restaurants. The property also offers a snack bar/deli. Guests can unwind with a drink at one of the resort's bars, which include 2 bars/lounges and a poolside bar. Wireless Internet access is complimentary. This eco-certified resort also offers a complimentary children's club, a children's pool, and outdoor tennis courts. Complimentary self parking is available on site.
Viva Maya by Wyndham, A Trademark All Inclusive Resort has designated areas for smoking.
- Children's games
- Number of outdoor pools - 2
- Water dispenser
- Number of spa tubs - 1
- Fitness facilities
- 24-hour front desk
- At least 80% of all lighting comes from LEDs
- Porter/bellhop
- Free self parking
- Water-efficient showers only
- Conference space size (meters) - 1763
- Terrace
- Luggage storage
- Hair salon
- ATM/banking
- Concierge services
- Gift shops or newsstand
- Snack bar/deli
- Designated smoking areas
- Outdoor tennis courts - 2
- Total number of rooms - 604
- No accessible shuttle
- Number of floors - 3
- Airport transportation (surcharge)
- Tennis on site
- Coffee/tea in common areas
- Front entrance ramp
- Number of bars/lounges - 2
- Number of poolside bars - 1
- Full-service spa
- Beach umbrellas
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Beach sun loungers
- Free WiFi
- Pool sun loungers
- Sauna
- Children's club (free)
- Supervised childcare/activities (free)
- Children's pool
- Spa services on site
- Number of restaurants - 5
- Conference space size (feet) - 18977
- Laundry facilities
- Beach towels
- Wedding services
- Garden
- Multilingual staff
Family Friendly Amenities
- Family property
- Number of outdoor pools - 2
- Children's pool
- Supervised childcare/activities (free)
- Free WiFi
- Outdoor tennis courts - 2
- Children's club (free)
- Snack bar/deli
- Laundry facilities
- In-room childcare (surcharge)
- Playground on site
- Refrigerator
- Free cribs/infant beds
Room Amenities
Viva Maya by Wyndham, A Trademark All Inclusive Resort offers 604 accommodations, which are accessible via exterior corridors and feature safes and hair dryers. Rooms open to balconies. 32-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. This Playa del Carmen resort provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
- Television
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Balcony
- In-room climate control (air conditioning)
- Premium TV channels
- Access via exterior corridors
- Blackout drapes/curtains
- In-room childcare (surcharge)
- Cable TV service
- Free WiFi
- LCD TV
- TV size: 32
- TV size measurement: inch
- Bathtub or shower
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Housekeeping on request
- LED light bulbs
- Recycling
- Mini-fridge
- Change of towels (on request)
- Change of bed sheets (on request)
- Energy-saving switches
- Tile flooring in room
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
La Terraza - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Don Diego - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Portofino - This restaurant specializes in Mediterranean cuisine and serves dinner only. Reservations are required. Open daily.
Miramare - This restaurant specializes in Italian cuisine and serves dinner only. Reservations are required. Open daily.
Viva Café - This restaurant specializes in Fusion cuisine and serves dinner only. Reservations are required. Open daily.
Spa Services
The onsite spa has 4 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology.
- Number of treatment rooms 4
- Couples treatment rooms
- Massages on beach
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Prenatal massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Visual alarms in hallways
- Wheelchair accessible path of travel
- Wheelchair accessible (may have limitations)
Nearby Activities
2 outdoor tennis courts and complimentary bicycles are featured at the resort. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a spa tub, a sauna, and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Free bicycles on site
- Golfing nearby
- Surfing/bodyboarding on site
- Snorkeling nearby
- Rock climbing on site
- Tennis lessons on site
- Beach volleyball on site
- Archery on site
- Kayaking on site
- Windsurfing nearby
- Windsurfing on site
- Yoga classes/instruction on site
- Horse riding nearby
- Playground on site
- Beach yoga on site
- Ecotours nearby
- Rowing or canoeing on site
- Fitness classes on site
- Sailing on site
- Scuba diving on site
- Hiking/biking trails nearby
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: USD 1.96 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at anytime
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham).
Guest education on local ecosystems and culture
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Water dispenser use by guests actively encouraged
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
Gloves are available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Onsite COVID-19 testing (PCR) is available
Property follows a brand or regulatory agency's sanitization guidelines Count on Us (Wyndham)
Onsite COVID-19 testing (Antigen) is available
No elevators
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Individually-wrapped food options are available
Service animals not allowed
Individually-wrapped food options are available for breakfast
Reservations are required for onsite COVID-19 testing
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
No pets and no service animals are allowed at this property.
Awards & Affiliations
Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
- Travelife
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