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Wyndham Garden Playa del Carmen

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Wyndham Garden Playa del Carmen

Exterior
Lobby
Garden
Premium bedding, in-room safe, desk, blackout drapes
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Pool
  • Room service
  • Gym
  • Housekeeping

Explore the area

Map
Lote 5 Manzana 29, Fraccionami, Playa del Carmen, QROO, 77710
  • Xaman Ha Aviary
    13 min walk
  • Quinta Avenida
    15 min walk
  • Playa del Carmen Maritime Terminal
    16 min walk
  • Playa Del Carmen, Quintana Roo (PCM)
    13 min walk

Room options

View all photos for Superior Room, 2 Queen Beds, Non Smoking

Superior Room, 2 Queen Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Queen Beds, Non Smoking

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (One-Bedroom)

Suite, 1 King Bed, Non Smoking (One-Bedroom) | Premium bedding, in-room safe, desk, blackout drapes

Suite, 1 King Bed, Non Smoking (One-Bedroom)

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Double Room Standard With View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard With View

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With View

Premium bedding, in-room safe, desk, blackout drapes

Double Room Standard With View

  • Sleeps 4
  • 2 Double Beds

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About this property

Wyndham Garden Playa del Carmen

4-star hotel in Playacar
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Wyndham Garden Playa del Carmen offers 196 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Wyndham Garden Playa del Carmen features an outdoor pool and a 24-hour fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 3 meeting rooms. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

Wyndham Garden Playa del Carmen is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM. The hotel offers a complimentary manager's reception on select days.
Playa Garden - This restaurant serves breakfast only.
Late night fare is available from room service (during limited hours).

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Restaurants on site

  • Playa Garden

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference center

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (51 inch wide door)
  • Front entrance ramp
  • Grab bar in shower (43 inches high)
  • Low-height electrical outlets in bathroom
  • Pool access ramp on site
  • Sign language-capable staff
  • Visual fire alarm
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Late-night room service

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 3 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 32.57 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Hotel Playa Carmen
Holiday Inn Express Playa Carmen
Wyndham Garden Playa Carmen Hotel
Wyndham Garden Playa Carmen
Holiday Inn Express Playacar Riviera Maya Hotel Playa Del Carmen
Holiday Inn Playa Del Carmen
Playa Del Carmen Holiday Inn
Express Playacar Riviera Maya
Wyndham Garden Playa Del Carmen Riviera Maya Mexico
Holiday Inn Express Playa Del Carmen

Wyndham Garden Playa del Carmen Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 440 out of 1003 reviews" "
Rating 8 - Good. 326 out of 1003 reviews" "
Rating 6 - Okay. 140 out of 1003 reviews" "
Rating 4 - Poor. 56 out of 1003 reviews" "
Rating 2 - Terrible. 41 out of 1003 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

sergio

Liked: Cleanliness, staff & service, property conditions & facilities
Very easy to park and the air conditioning was blowing nice and cold.
Stayed 1 night in Sep 2024

10/10 Excellent

Randal

Liked: Property conditions & facilities
Dated but safe with good value
Stayed 1 night in Sep 2024

8/10 Good

Franco

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast was good
Stayed 4 nights in Aug 2024

10/10 Excellent

Franco

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good I like it
Stayed 3 nights in Aug 2024

6/10 Okay

Miguel

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Did not like
Stayed 3 nights in Aug 2024

10/10 Excellent

Ignacio

Stayed 7 nights in Jul 2024

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service.
Stayed 3 nights in Jul 2024

10/10 Excellent

Cesar

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Location
Excellent , good location 2 minutes driving to Ferry Port or quinta avenida in playa del carmen
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
great
Stayed 1 night in Jun 2024

6/10 Okay

sharath

Liked: Staff & service
Stayed 2 nights in Jun 2024

4/10 Poor

Monica

Traveled with family and small children
Disliked: Staff & service, amenities
Customer service is horrible! They have no towels at all. There is always something missing in the rooms, hair dryers, hand towels, ironing etc.
Stayed 6 nights in Jun 2024

8/10 Good

Edwin

Its ok the servive
Stayed 2 nights in Jun 2024

6/10 Okay

Martin, Fort Worth

Traveled with partner
Liked: Staff & service, amenities
Property hasn’t been renovated.
Stayed 1 night in May 2024

10/10 Excellent

Stevie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was great especially after experiencing a very terrible experience before arriving here. All staff was amazing they went above and beyond would recommend to all the know. Amazing truly wonderful experience
Stayed 6 nights in May 2024

10/10 Excellent

Susana

Traveled with family
Liked: Amenities
I like everything 💕
Stayed 5 nights in May 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 14 nights in Feb 2024

8/10 Good

Piotr, DES PLAINES

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was perfect, beds are comfortable, problem is with hot water, you need to open valve full hot and wait 3 minutes for hot water, before that no hot water.
Stayed 3 nights in Mar 2024

4/10 Poor

Juan

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Not enough staff. Low cleaness just to bed and breakfast hotel.
Stayed 5 nights in Mar 2024

8/10 Good

Edy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an excellent place for a short vacation, just one thing, I don't know why there is so much inconsistency when changing the towels
Stayed 5 nights in Apr 2024

8/10 Good

Cesar, San Francisco

Liked: Cleanliness, amenities, property conditions & facilities
The price and some of the amenities such as coffee maker and the pool. I didn't lile the access to public transportation such taxi and shared rides. Some the employee need a little Customer Service training.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jerry

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is dirty and smells very bad, mold everywhere, no shampoo or conditioner in the bathroom, bedding and towels are also dirty and yellow, limited food varieties and almost nothing left after 9am, coffee tastes like water and breakfast fruits are not fresh and made my daughter had a diarrhea. It’s not a hotel! It’s more like a motel!!!
Stayed 2 nights in Mar 2024

6/10 Okay

Neha

😊
Stayed 5 nights in Mar 2024

10/10 Excellent

Jose Andres

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Very good hotel, nice and well located, 15 min walk to fifth avenue, and 3 minutos to good and traditional restaurants, in general aspects very good, we stayed for 6 nights and we are very happy
Stayed 5 nights in Mar 2024

6/10 Okay

Daniel

Stayed 2 nights in Feb 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024