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Best Western Plus Pleasanton Inn

2.5 star property

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Photo gallery for Best Western Plus Pleasanton Inn

Exterior
Lobby
Seasonal outdoor pool
1 bedroom, pillowtop beds, in-room safe, desk
Free daily full breakfast

Reviews

7.8 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
$111
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
5375 Owens Court, Pleasanton, CA, 94588
  • Tommy T's Comedy House
    ‪3 min walk‬
  • Stoneridge Shopping Center
    ‪3 min drive‬
  • Alameda County Fairgrounds
    ‪7 min drive‬
  • Oakland, CA (OAK-Oakland Intl.)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

7.0 out of 10
Good
(2 reviews)
  • 239 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(24 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

8.0 out of 10
Very good
(4 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(13 reviews)
  • 238 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Standard Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(7 reviews)
  • 240 sq ft
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Best Western Plus Pleasanton Inn

Pleasanton hotel with free breakfast
Along with a fitness center, this smoke-free hotel has a hot tub and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and a 24-hour front desk.
Best Western Plus Pleasanton Inn offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and complimentary newspapers. Beds feature pillowtop mattresses. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a seasonal outdoor pool, Best Western Plus Pleasanton Inn provides a hot tub and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Best Western Plus Pleasanton Inn is a smoke-free property.

A complimentary full breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:30 AM to 9:30 AM

Things to do

  • Gym
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per day, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Best Western Pleasanton
Best Western Pleasanton Inn
Best Western Plus Pleasanton
Best Western Plus Pleasanton Inn
Pleasanton Best Western
Pleasanton Inn
Best Western Plus Pleasanton Hotel Pleasanton
Best Western Plus Pleasanton Hotel
Plus Pleasanton Pleasanton
Best Western Plus Pleasanton Inn Hotel
Best Western Plus Pleasanton Inn Pleasanton
Best Western Plus Pleasanton Inn Hotel Pleasanton

Best Western Plus Pleasanton Inn Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 370 out of 1004 reviews
Rating 8 - Good. 337 out of 1004 reviews
Rating 6 - Okay. 179 out of 1004 reviews
Rating 4 - Poor. 61 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Brandon

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Lindy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good overnight

We weren’t there long. The highway was loud.
Stayed 1 night in May 2025

8/10 Good

O'Brien Steel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

4/10 Poor

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

I don't know

It is so close to the freeway so hear every car. you can't sleep.
Stayed 1 night in May 2025

10/10 Excellent

Subhendu

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Eddie

Business traveler
Liked: Cleanliness, staff & service
Rooms are a little out dated. A majority of the channels offered on the TV didn't work. Perhaps a few more options for breakfast. Overall, I would stay here again. Friendly staff, good location.
Stayed 10 nights in Apr 2025

8/10 Good

Todd

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Isaac

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Great place to stay

Clean rooms friendly staff and a good fitness and full breakfast every morning I would high recommend this place
Stayed 2 nights in Apr 2025

10/10 Excellent

Preston

Stayed 1 night in Apr 2025

10/10 Excellent

Olena

Stayed 3 nights in Apr 2025

10/10 Excellent

Olena

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 3 nights in Apr 2025

8/10 Good

Steve

Stayed 1 night in Apr 2025

10/10 Excellent

Cori

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rebecca was great at the Front Desk
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN, Norfolk

Stayed 1 night in Apr 2025

8/10 Good

Joseph

Business traveler
Liked: Cleanliness, staff & service
Decent place for the price. The food was bad for the breakfast but otherwise ok.
Stayed 1 night in Apr 2025

10/10 Excellent

Rafael

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, it felt safe and quiet
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Ok room, but poor locks, and weed, smoking guests!

The lo ks on the door didnt work (we got locked out) and the frint desk staff said this is normal. That they have told management, but they arent fixing them. The maintenance got us back in rather quickly. The pool was great and the rooms were very clean, but the other residents would not stop smoking weed on outside their rooms. Made for a very smelly night.
Stayed 1 night in Apr 2025

6/10 Okay

tom

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Staff was very helpful and responsive to questions. Shower control was not user friendly. No grip bar on wall in shower. Pillows were very hard to lie upon. Trash cans were not in plain sight. Elevator first floor button was broken. Had to walk downstairs carrying suitcase.
Stayed 1 night in Mar 2025

10/10 Excellent

Raymundo

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Fredericksburg

Liked: Cleanliness, staff & service, property conditions & facilities
Road noise from freeway
Stayed 3 nights in Mar 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Sad experience.

The chair on the room was really gross and dirty. Tiny stuffy, dark room. Very loud because right next to freeway. I came due to home renovations. I did not stay because it was cancelled. I was there less than an hour and they wouldn’t refund me or at least give it for half price. Wasted money. They didn’t seem to care. Shouldn’t be that hard.
Stayed 1 night in Mar 2025

6/10 Okay

Yasemin

Traveled with pets
Disliked: Staff & service, amenities, property conditions & facilities
Guests and staff were equally loud noisy and disrespectful breakfast served nothing healthy, I had to choose between diabetes or heart attack...the parking area probably never been cleaned
Stayed 7 nights in Mar 2025

2/10 Terrible

Colin

Stayed 3 nights in Mar 2025

10/10 Excellent

Alpana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Stayed 1 night in Mar 2025