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Four Points by Sheraton Pleasanton

3.0 star property

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Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
Property grounds
Lobby
View from property
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
  • Free WiFi
$89
includes taxes & fees
Nov 21 - Nov 22

Explore the area

View in a map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Stoneridge Shopping Center
    ‪3 min drive‬
  • Place, Alameda County Fairgrounds
    ‪8 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪23 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(82 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.0 out of 10
Very good
(6 reviews)
  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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Exterior
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About this property

Four Points by Sheraton Pleasanton

3-star Pleasanton hotel walkable to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Pleasanton features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 2330 square feet (210 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge).

Four Points by Sheraton Pleasanton is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 484 out of 1005 reviews
Rating 8 - Good. 205 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 98 out of 1005 reviews
Rating 2 - Terrible. 88 out of 1005 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

annie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 13 nights in Jul 2025

6/10 Okay

Giovanna

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grey hotel, scheduling issues.

The reason why i give it 3 stars is not because the hotel is not great. It is great! My issues comes with the reservations. I booked a reservation for a room with 2 beds. When I checked in all they had was rooms with one bed. They provided a rollawa bed. But than whats the pony of making reservations with 2 beds if they are going to give you what they have mot what you booked?
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Dylan

Stayed 2 nights in Aug 2025

6/10 Okay

Thao Le

Traveled with family
Liked: Cleanliness, staff & service
Nice beds and shower. No breakfast nor bar as advertised. No Internet nor signal for TV.
Stayed 1 night in Aug 2025

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Rude neighbor

The only problem we had was the person next door was playing the TV very loud all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Diego

Stayed 1 night in Aug 2025

10/10 Excellent

Kasi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Have to stay here !

Liked my stay resort like !
Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Stayed 2 nights in Aug 2025

10/10 Excellent

Clint

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Simonette

Liked: Property conditions & facilities
Everything good
Stayed 1 night in Jul 2025

10/10 Excellent

Jamison

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Review

Was not easy to find, especially at night because the building numbers were hard to find and too small.. Was not told ahead about charging $10 per car parked. No wifi because I wasn't a "member" when advertised as wifi every room. No breakfast available. Bed slightly hard.
Stayed 1 night in Jul 2025

6/10 Okay

Rigoberto

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 1 night in Jul 2025

10/10 Excellent

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jul 2025

6/10 Okay

jeremy

Traveled with group

Fix the keys

Booked stay as a group block fo softball team. Was told breakfast would be available which is a deal breaker for a team needing to get up early and ready for a day of games. Only upon check in were we told this would but be available. The other main issue was despite numerous reviews stating issues with keys, they obviously have not addressed this because all 10 of our families had issues accessing their rooms, pool area, and entering building due to keys not working. Staff seem to be well aware of issue yet management has not solved this problem.
Stayed 2 nights in Jul 2025

10/10 Excellent

Miriam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great.
Stayed 1 night in Jul 2025

6/10 Okay

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

I think the issues for me is a large deposit for the hotel of $200, that is charged immediately. Also the bathroom still had trash in it, shower curtain rod had mold on it, bed had someone else’s hair on the pillows. I know it’s not my hair because I am bald. For the price, look elsewhere.
Stayed 1 night in Jul 2025

4/10 Poor

Jessie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointed

We had to re-key 3 times because they kept not working, and we kept getting locked out. No towels at the pool and we had to ask twice. They brought out 4 towels and there were about 15 people at the pool. So we had to get our shower towels to use. No clean towels or cleaning wipes in the gym at 8am.
Stayed 1 night in Jul 2025

6/10 Okay

Michael

Traveled with partner
With so many other options in the area, I expected better.
Stayed 1 night in Jul 2025