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Four Points by Sheraton Pleasanton

3.0 star property

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Photo gallery for Four Points by Sheraton Pleasanton

Property amenity
View from property
Lobby
Property grounds
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking available
  • Housekeeping
  • Pet friendly
  • Laundry
  • Free WiFi
$95
includes taxes & fees
Oct 31 - Nov 1

Explore the area

View in a map
5115 Hopyard Rd, Pleasanton, CA, 94588
  • Place, Tommy T's Comedy House
    ‪3 min walk‬
  • Place, Stoneridge Shopping Center
    ‪4 min drive‬
  • Place, Alameda County Fairgrounds
    ‪7 min drive‬
  • Airport, Oakland, CA (OAK-Oakland Intl.)
    ‪26 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(80 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(62 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Non Smoking

Deluxe Room, 2 Queen Beds, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds, Non Smoking

7.0 out of 10
Good
(16 reviews)
  • 375 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Pool View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Non Smoking, Pool View

8.0 out of 10
Very good
(5 reviews)
  • 375 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Courtyard View

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Courtyard View

8.6 out of 10
Excellent
(4 reviews)
  • 374 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 Bedroom, Non Smoking

Executive Suite, 1 Bedroom, Non Smoking | Premium bedding, desk, laptop workspace, iron/ironing board

Executive Suite, 1 Bedroom, Non Smoking

  • 525 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 2 Queen Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility Accessible, Tub)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Four Points by Sheraton Pleasanton

3-star Pleasanton hotel walkable to Tommy T's Comedy House
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and self parking. WiFi in public areas is free. Additionally, a business center, conference space, and concierge services are onsite. Housekeeping is available on request.
Four Points by Sheraton Pleasanton offers 214 accommodations with complimentary bottled water and coffee/tea makers. Beds feature premium bedding. 42-inch LCD televisions come with premium cable channels. Bathrooms include bathtubs or showers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Four Points by Sheraton Pleasanton features an outdoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. Event facilities measuring 2330 square feet (210 square meters) include conference space. This business-friendly hotel also offers multilingual staff, a garden, and concierge services. Onsite parking is available (surcharge).

Four Points by Sheraton Pleasanton is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 2,330 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 6 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 85.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per stay
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 250 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: USD 10.00 per day
  • Pet fee: USD 85.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 10.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Four Points Pleasanton
Four Points Sheraton Hotel Pleasanton
Four Points Sheraton Pleasanton
Pleasanton Four Points
Pleasanton Four Points Sheraton
Pleasanton Sheraton Four Points
Sheraton Four Points Pleasanton
Four Points Sheraton Pleasanton Hotel
Sheraton Pleasanton Four Points
4 Points By Sheraton Pleasanton
Four Points By Sheraton Pleasanton Hotel Pleasanton
Four Points by Sheraton Pleasanton Hotel
Four Points by Sheraton Pleasanton Pleasanton
Four Points by Sheraton Pleasanton Hotel Pleasanton

Four Points by Sheraton Pleasanton Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 485 out of 1020 reviews
Rating 8 - Good. 209 out of 1020 reviews
Rating 6 - Okay. 136 out of 1020 reviews
Rating 4 - Poor. 102 out of 1020 reviews
Rating 2 - Terrible. 88 out of 1020 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
easy parking and peaceful
Stayed 1 night in Jul 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Ignacio

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Todd

Liked: Cleanliness, staff & service
Beautiful pool and garden area
Stayed 1 night in Jul 2025

10/10 Excellent

Fernando

Stayed 1 night in Jul 2025

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Sanjay

Stayed 12 nights in Jun 2025

10/10 Excellent

Raelene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great experience!

We had a amazing stay here. Very clean and comfy. Check in was quick. Area that its in was good and quiet. Very safe environment. We stayed 3 nights on our family vacation. Location was close to alot of places to eat and close to Wal-Mart which made it great. We will definitely be back for another stay.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Stayed 1 night in Jul 2025

10/10 Excellent

Yu, San Dimas

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staffs, easy parking, good breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were first put into a room next to a noisy patio area. We asked to move to a quieter, more private room. We were moved right away to a beautiful room on the third floor, quiet, restful, lovely. No problem with our request to change. Kind, helpful staff.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Michelle

Traveled with family
The staff was outstanding. The room was immaculate. There are some serious maintenance issues that may expose a real danger snd this concerned us. We took photos. There are NUMEROUS dead trees on the property near the pool area. At least 5 that we saw. The railing on the steps up to the hot tub is rusted and disconnected which makes the bannister unsteady. One of the hand rails from the deck into the hot tub is VERY wobbly. You can see where there used to be hand rails mounted on the steps descending down to the pool deck. None exist there now. Not a safety hazard but when we checked in and went to the hot tub the jets were not working. Later that evening another guest reported that to the front desk and someone came out but left with them not working. There were no pool towels available after 8 pm. The next morning about 10 am there was only a half cup of coffee in the lobby, no half and half and a smidgen of creamer. The jets were not working but came on about 11:15 as we were leaving the hot tub to change and check out To be fair I must add that it may have been an unusually busy weekend as the county fair was about 5 miles away and apparently a few families come from all over to gather at the Four Points and enjoy the facility and attend the fair. The fair dates are publicized months in advance so there was time to have ample staffing to wash towels and refill the coffees and cream. We may go back but will bring our own beach towels as many others did and go to Starbucks
Stayed 1 night in Jul 2025

8/10 Good

Tracy, EASTLAKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property at a reasonable price.
Stayed 1 night in Jul 2025

10/10 Excellent

Dilan

Stayed 1 night in Jul 2025

8/10 Good

Hope

Stayed 1 night in Jul 2025

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, spacious room,
Stayed 1 night in Jun 2025

10/10 Excellent

Vinodh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best in Pleasanton/Dublin for a great price

This place is one of my favorite hotels to stay at in Pleasanton/Dublin area. Front desk staff are welcoming and have always greeted me with a smile. The rooms are clean and the beds are comfortable. No complaints
Stayed 1 night in Jun 2025

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service

Bad experience about receptionist

I'm not good at English but I still know how to speak basic English sentences and I came to this hotel to get a room because I previously booked on the app. But on the evening of June 30, 2025, I entered the hotel and met the receptionist there. I said that I wanted to take the room but she didn't understand and I said it again but she continued not to understand (she acted like she didn't want to care what the customer said and continued to sit still on the chair). Even when I entered the door, I didn't hear her say hello and when I left the hotel, she didn't say thank you. Those are very basic things that receptionists always have but she is not friendly to customers who come to take the room. And I also wonder why I was deducted extra parking fee while I told that girl I had a car and she gave me the paper to put in the car. All the hotels I went to didn't charge for parking in my parking but this hotel took
Stayed 1 night in Jun 2025

6/10 Okay

Esmeralda

Liked: Amenities, property conditions & facilities
Didn't like my key cards wasn't working and I needed to go back and forth to the office several times because the key cards didn't open the doors
Stayed 2 nights in Jun 2025

4/10 Poor

Doreen

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Adelina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved it
Stayed 2 nights in Jun 2025