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The Imperial Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Imperial Hotel

Iron/ironing board, free wired internet, bed sheets
Balcony
Front of property
Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View | Living room | Flat-screen TV
Pool

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pet friendly
  • Housekeeping
  • Parking included
  • Free WiFi
  • Restaurant

Explore the area

Map
Rocquaine Bay, Torteval, Channel Islands, GY8 0PS
  • Fort Grey Shipwreck Museum
    11 min walk
  • Little Chapel
    8 min drive
  • Petit Bot Bay
    16 min drive
  • Guernsey (GCI)
    16 min drive

Room options

Deluxe Double Room

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed

Standard Twin Room

  • Sleeps 3
  • 2 Twin Beds

Standard Double Room, 1 Double Bed

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Double Room, Sea View

  • 200 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View

Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View | Living room | Flat-screen TV

Deluxe Studio Suite, Multiple Beds, Kitchen, Sea View

  • 431 sq ft
  • Sea view
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bunk Bed

Deluxe Double Room, Balcony, Sea View

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room | Iron/ironing board, free wired internet, bed sheets

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Double Room

  • Sea view
  • Sleeps 2
  • 1 Double Bed

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About this property

The Imperial Hotel

3.5-star Torteval hotel with restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, a picnic area, and a banquet hall are onsite.
The Imperial Hotel offers 17 accommodations with complimentary toiletries. Flat-screen televisions come with digital channels.

Bathrooms include bathtubs or showers. Guests can surf the web using the complimentary wired Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This beach hotel also offers a terrace, tour/ticket assistance, and a garden. Onsite self parking is complimentary.

The Imperial Hotel is a smoke-free property.

The Imperial Hotel has a restaurant on site.

Languages

Arabic, English, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Low-height counter and sink
  • No elevator
  • Raised toilet seat

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Electric kettle

More

  • Heating
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8 AM - 10 PM
Front desk staffed during limited hours
For more details, please contact the property using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 10.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: GBP 10 per pet, per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests who may encounter issues with stairs should contact this property in advance. Elevators are not available.

We should mention

This property does not have elevators

Property is also known as

Imperial Hotel Pleinmont
Imperial Pleinmont
The Imperial Hotel Hotel
The Imperial Hotel Torteval
The Imperial Hotel Hotel Torteval

The Imperial Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 63 reviews" "
Rating 8 - Good. 18 out of 63 reviews" "
Rating 6 - Okay. 7 out of 63 reviews" "
Rating 4 - Poor. 2 out of 63 reviews" "
Rating 2 - Terrible. 3 out of 63 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was a real pleasure to stay at. Staff, friendly and helpful. Food was excellent and real quality produce. Room was great. Bathroom a little dated and in need of some tlc but the shower was powerful
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was exactly as described the staff are extremely friendly and helpful. It is very easy to transfer from airport or harbour by bus as it stops just across the way also handy to get around island. The only thing is it is not particularly good for anyone with mobility issues there are lots of steps and no lift to the upper floors where most of the rooms are situated. There is only one way into the hotel for reception and/or dining room if not able to manage the steps which are quite steep and that is via the rear from car park area.
Stayed 3 nights in Aug 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Cherry

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The staff are helpful. The food is not as good as we hoped (breakfast and evening meal) and is costly compared to other places we ate. The location is lovely.
Stayed 1 night in Jun 2024

10/10 Excellent

PATRICK

Business traveler
Liked: Cleanliness, staff & service
Location, service and food
Service, attitude, food and drinks were excellent. I was only in the basic bedroom as booked last minute. So not the most comfortable but fine. Location is amazing. Quiet and great walks both directions along the coast. Will always stay here but will try to get better room when I next stay.
Stayed 2 nights in Jun 2024

10/10 Excellent

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel sunning views n food!
Just the most beautiful hotel n a stunning hotel on the island. Restaurant food outstanding, views breathtaking, staff very friendly helpful, hotel inside and out first class! Very easy parking right outside or across road with disc, opposite beach and easy to find too. Price wise it’s reasonable for the island but the quality n experience is worth it!! A must stay in my book!!! This is my 3rd time here and won’t be my last! A little further out of main Guernsey but car driving easy n buses stop right outside so that isn’t a showstopper at all!!! Absolutely worth a few nights here I would recommend.
Seafood Linguini
Imperial hotel restaurant view
Desserts mmmm
Stayed 1 night in Jun 2024

6/10 Okay

Stephen

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Property is in a great location. Hotel was a little disapppinting, rooms were not particularly clean.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julie

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic customer service. Lovely hotel definitely stay again if we're in Guernsey.
Stayed 1 night in Jun 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are fabulous , great breakfasts, beautiful surroundings.
Stayed 2 nights in May 2024

6/10 Okay

caroline

Stayed 2 nights in May 2024

10/10 Excellent

Marion

Traveled with group, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel with lovely views to the bay & near to some great walks . Very dog friendly & room was excellent as was the breakfast which was included in the price . All the staff were wonderful, helpful & very friendly . Will go there again without hesitation .
Stayed 3 nights in Apr 2024

10/10 Excellent

Tammi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect stay on an idyllic island
The perfect place to stay on Guernsey! We booked a day and a half look-around on Guernsey and chose The Imperial for its location across the island from St Peter Port, to explore half one day and half the next. When we arrived, we were so glad to have lucked out with the somewhat secluded waterfront location with gorgeous view right from our room, lovely and accommodating staff and delicious meals for dinner and breakfast. The Imperial is perfect for settling in and feeling at home with generous meals and a cozy bar and public space. It feels like a home on the water but with amazingly friendly neighbors ready to help with whatever you need. We've thought of returning and staying again for the ultimate quiet getaway which is also minutes from any place you could want to visit on beautiful Guernsey.
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Stayed 1 night in Sep 2023

8/10 Good

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!,
My stay at the Imperial was wonderful. The food was superb and the staff couldn’t have more friendly and helpful. I was made to feel very special. The bed was large and extremely comfortable and the room was very clean. In time the room needs up - dating as does the shower but I have no real complaints there. And there was a tray that not only had tea and coffee but biscuits and a chocolate drink - a lovely touch for me anyway!
Stayed 5 nights in Sep 2023

6/10 Okay

Valerie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stairs and no lift, not much choice of breakfast
Stayed 4 nights in Sep 2023

8/10 Good

Rachel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel if you’re staying in a sea view room!
Booked 3 double rooms, unfortunately at time of booking all sea view rooms were already booked. Easy check in, all 3 rooms were on top floor - 1,3 and 5. Room 3 was actually a sea view room, spacious, lovely big window overlooking the bay and decent sized bathroom. Rooms 1 and 5 were very small with the the tiniest of showers so beware anyone who is slightly larger than average! Also tiny bath towels. Room 1 overlooked the utilities area and never got a breeze so was extremely hot, also noisy at night until around midnight with locals in the public bar below. Room 5 was a bit better, got some breeze, Sea view room got a lovely breeze. Rooms not very well laid out for anyone wishing to blow dry their hair - short leads on hairdryers so couldn’t see in the mirror! Good tea and coffee making supplies in rooms, with daily refresh of biscuits, drinks and small bottled water. Bus stop right outside the hotel so convenient for getting around the island if you didn’t have a car. Car park was small and a space isn’t guaranteed, however there is a public car park around the corner so wasn’t really a problem. Although we booked room only breakfast was in fact included which was a bonus. Small boxed cereals, yogurts and a minimal fruit bowl, juices hot drinks and a choice of cooked breakfasts and yogurt/fruit bowl. Restaurant bright and spacious, stunning sea views. Nice lounge bar, lovely outside eating/drinking patio area.
Stayed 4 nights in Aug 2023

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous place this is! The location and view over the bay are just stunning, and its a very comfortable, stylish place to stay, with excellent breakfast choices (even for veggies) and very nice staff. The only downside was the carpark which doesn't have enough space for the number of cars - but other easy options are available
Stayed 7 nights in Aug 2023

10/10 Excellent

Rhian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dog friendly stay in Guernsey
Amazing dog friendly hotel. Perfect location and made to feel very welcome. Had breakfast served in the garden with the dog. Would absolutely recommend.
Stayed 1 night in Aug 2023

2/10 Terrible

Paul

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
When we arrived the email we received stated 1400hrs book in, we were told at reception it was wrong and it was 1500hrs book in having travelled for 7hrs by car and ferry this is not what you want to hear. The room we were given was at the very top of the hotel with two large flights of stairs to counter and no lift. The room was very small as was the shower, there were cobwebs in the corner of the ceilings and the extremely load music coming from the kitchen which after 8 hours of listening to I asked for it to be turned down or off would be better. The hotel had a public bar inside used by everyone in the area and for three nights we had two birthday parties and a hen do being held in the bar so no sleep till after midnight. We attended breakfast and was placed on a table next to the cereals and fruit where everyone had to pass us to get to them whilst we were eating, the next day we sat at a different table only to share with large cobwebs and spiders which I did point out to staff quietly, all staff members are young teenagers who have had no training in my eyes in dealing with table service or etiquette, we asked for side plates for our toast and received dinner plates. This hotel in my eyes relies on local people attending the public bar and not those staying there, there is a joining bar to the public bar for residents to use however the happy hour only applies in the public bar yet it’s the same bar. Reception is not covered throughout the day at all, not good.
Stayed 5 nights in Aug 2023

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Lovely stay. Cozy room with everything we needed. Shower could have been a little bigger but was good. Lovely food and delicious breakfast. We enjoyed our stay.
Stayed 1 night in Aug 2023

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service
The setting of the hotel was absolutely stunning and the staff most pleasant would definitely use the Imperial again
Stayed 2 nights in Jul 2023

10/10 Excellent

David John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was superb, service in all departments was first class. Room quite small and up 2 flights of stairs but very clean
Stayed 3 nights in May 2023

10/10 Excellent

Mandy

Stayed 5 nights in May 2023

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only a short bus ride away from the airport. We travelled by bus our entire visit, purchasing the Puffin Pass from the information counter at the airport. The bus stop is conveniently located just outside the hotel. Every morning we had a nice full english cooked breakfast which was included with the room. Staff are really friendly and helpful, would like to mention Eve, who worked the reception and also served breakfast in the mornings. She was very helpful helping us navigate the bus schedule, getting items that had been forgotten to replace in the room daily such as water & cookies, and call us a cab to airport due to issues with bus due to our departure being on a holiday may 1st. Even though she was busy getting ready to serve breakfasts Eve still managed to get us a cab. Big thankyou Eve for making our stay so pleasant. Beautiful hotel, and sea view directly accross from the ocean.
Stayed 6 nights in Apr 2023

8/10 Good

PATRICK

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
The Imperial was nice and clean. Service was very good. Staff were polite and helpful. Food was good Lovely views Nice walks from hotel
Stayed 2 nights in Nov 2022