Beginning of main content

Superior Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Executive Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Standard Room

Bed Count room.options.bedSize.TwinXLBed Maximum Occupancy 3 Max

Hotel Amenities

Property Features

Whalesong Hotel & Spa features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This beach hotel also offers a complimentary children's club, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Whalesong Hotel & Spa is a smoke-free property.

  • Picnic area
  • Children's games
  • Coffee/tea in common areas
  • Children's toys
  • Number of outdoor pools - 1
  • Number of bars/lounges - 1
  • Full-service spa
  • Access to nearby outdoor pool
  • Front desk (limited hours)
  • Spa treatment room(s)
  • Uncovered parking
  • Secured parking
  • Tours/ticket assistance
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Pool sun loungers
  • Babysitting or childcare (surcharge)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Supervised childcare/activities (surcharge)
  • Safe-deposit box at front desk
  • Free reception
  • Luggage storage
  • Bicycle parking available
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Fully fenced
  • Gift shops or newsstand
  • Shopping on site
  • Reception hall
  • Laundry facilities
  • Total number of rooms - 32
  • Television in common areas
  • No accessible shuttle
  • Accessible airport shuttle
  • Number of floors - 2
  • Number of buildings/towers - 4
  • Wedding services
  • Airport transportation (surcharge)
  • Garden
  • Outdoor entertainment area
  • Multilingual staff
  • Outdoor furniture
  • Number of accessible parking spaces 2

Family Friendly Amenities

  • Family property
  • Number of outdoor pools - 1
  • Free WiFi
  • Children's club (free)
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Free cribs/infant beds

Room Amenities

Whalesong Hotel & Spa offers 32 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

  • Room service (limited hours)
  • Coffee/tea maker
  • Daily housekeeping
  • Private bathroom
  • Hair dryer
  • In-room safe
  • Desk
  • Iron/ironing board (on request)
  • Turndown service
  • Free bottled water
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • Internet access (surcharge)
  • In-room massage available
  • Separate bathtub and shower
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • Free cribs/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Highchair
  • Number of bathrooms - 1
  • Fan
  • Soap
  • Shampoo
  • Toilet paper
  • Electrical adapters/chargers
  • Art supplies
  • Children's books
  • Laptop-friendly workspace
  • Visual fire alarm
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Tile flooring in room

Parking

Free self parking

Internet

Available in all rooms: Free WiFi , Internet access (surcharge)

Available in some public areas: Free WiFi

Food & Drink

A complimentary manager's reception is offered each day.

Blue Whale Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.

Room service (during limited hours) is available.

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

  • Number of treatment rooms 1
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Minimum age to access spa is 2
  • Reflexology
  • Sports massage
  • Detoxification wrap
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair-accessible van parking
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible pool
  • Wheelchair accessible (may have limitations)

Nearby Activities

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Ecotours nearby
  • Golfing nearby
  • Boat tours nearby
  • Bicycle rentals on site
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Swimming nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2:00 PM

Check-in time ends at 10:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is 10:00 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Noise-free guestrooms cannot be guaranteed

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Noise-free rooms not guaranteed

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 6:00 AM

Front desk closes daily at 10:00 PM

Credit card pre-authorization

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Protective clothing is not available to guests

Property follows sanitization practices of Safe Travels (WTTC - Global)

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Staffed front desk

Social distancing measures are in place

Contactless check-in is available

No rollaway/extra beds available

No elevators

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Individually-wrapped food options are available for breakfast

Individually-wrapped food options are available for lunch

Individually-wrapped food options are available for dinner

Individually-wrapped food options are available through room service

Debit cards

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Pool access available from 7:00 AM to 7:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • Whalesong Hotel
  • Whalesong Hotel & Hydro
  • Whalesong Hotel & Hydro Plettenberg Bay
  • Whalesong Hydro
  • Whalesong Hydro Plettenberg Bay
  • Whalesong Hotel And Hydro
  • Whalesong Hotel Hydro Plettenberg Bay
  • Whalesong Hotel Hydro
  • Whalesong Hotel Plettenberg Bay
  • Whalesong Plettenberg Bay
  • Whalesong Hotel Spa
  • Whalesong Hotel & Spa Hotel
  • Whalesong Hotel & Spa Plettenberg Bay
  • Whalesong Hotel & Spa Hotel Plettenberg Bay

National Rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Hotel Reviews

Sorry, we seem to have had an issue loading our review content. Try again?