Whalesong Hotel & Spa features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.
This beach hotel also offers a complimentary children's club, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.
Whalesong Hotel & Spa is a smoke-free property.
Whalesong Hotel & Spa offers 32 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels. Bathrooms include separate bathtubs and showers and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Free self parking
Available in all rooms: Free WiFi , Internet access (surcharge)
Available in some public areas: Free WiFi
A complimentary manager's reception is offered each day.
Blue Whale Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.
Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.
The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include an outdoor pool.
The recreational activities listed below are available either on site or nearby; fees may apply.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time starts at 2:00 PM
Check-in time ends at 10:00 PM
Minimum check-in age is: 18
Check-out time is 10:00 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.
Noise-free rooms not guaranteed
Service animals are allowed
Service animals are exempt from fees/restrictions
Front desk opens daily at 6:00 AM
Front desk closes daily at 10:00 PM
Credit card pre-authorization
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property is cleaned with disinfectant
Staff wears personal protective equipment
Security system
Protective clothing is not available to guests
Property follows sanitization practices of Safe Travels (WTTC - Global)
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Staffed front desk
Social distancing measures are in place
Contactless check-in is available
No rollaway/extra beds available
No elevators
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Individually-wrapped food options are available for breakfast
Individually-wrapped food options are available for lunch
Individually-wrapped food options are available for dinner
Individually-wrapped food options are available through room service
Debit cards
Pool access available from 7:00 AM to 7:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Contactless check-in and contactless check-out are available.
Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.