See all properties

Whalesong Hotel & Spa

4.0 star property

Choose dates to view prices

Photo gallery for Whalesong Hotel & Spa

Standard Room | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool, open 7:00 AM to 7:00 PM, sun loungers
Terrace/patio
Reception
Daily continental breakfast for a fee

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Room service
  • Pool
  • Housekeeping

Explore the area

Map
Marine Drive, Plettenberg Bay, Western Cape, 6600
  • Plettenberg Bay Beach
    ‪3 min drive‬
  • Goose Valley Golf Club
    ‪3 min drive‬
  • Robberg Nature Reserve
    ‪12 min drive‬
  • Plettenberg Bay (PBZ)
    ‪11 min drive‬

Similar properties

Family Suite | In-room safe, individually furnished, blackout drapes, soundproofing

Bayview Hotel

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very Good, (79)
$125 nightly
The price was $166
The price is $125 total
includes taxes & fees
Bayview Hotel

About this property

Whalesong Hotel & Spa

4-star Plettenberg Bay hotel close to Plettenberg Bay Beach
Guests at this beach hotel will appreciate convenient onsite amenities such as a complimentary children's club and a picnic area.
Whalesong Hotel & Spa offers 32 accommodations with safes and complimentary bottled water. Flat-screen televisions come with satellite channels.

Bathrooms include separate bathtubs and showers and hair dryers. This Plettenberg Bay hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and fans. In-room massages and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Whalesong Hotel & Spa features a full-service spa and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary.

This beach hotel also offers a complimentary children's club, multilingual staff, and gift shops/newsstands. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary uncovered self parking is available on site.

Whalesong Hotel & Spa is a smoke-free property.

A complimentary manager's reception is offered each day.
Blue Whale Restaurant - Overlooking the ocean and garden, this restaurant serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

Afrikaans, English, Xhosa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 11:00 AM for a fee: ZAR 135 to 135 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • Blue Whale Restaurant

Things to do

  • Bicycle rentals
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping
  • TV in common areas

Family friendly

  • Art supplies
  • Children's books
  • Children's games
  • Children's toys
  • Free children's club
  • Highchair
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Supervised activities for children (surcharge)

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Pool loungers

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible airport shuttle
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible van parking

More

  • 2 floors
  • 4 buildings
  • Communal living room
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Desk
  • Electrical adapters
  • Fan
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately ZAR 135 to 135 per person
  • Airport shuttle fee: ZAR 890 per person (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 2 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

National rating

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.

Property is also known as

Whalesong Hotel
Whalesong Hotel & Hydro
Whalesong Hotel & Hydro Plettenberg Bay
Whalesong Hydro
Whalesong Hydro Plettenberg Bay
Whalesong Hotel And Hydro
Whalesong Hotel Hydro Plettenberg Bay
Whalesong Hotel Hydro
Whalesong Hotel Plettenberg Bay
Whalesong Plettenberg Bay
Whalesong Hotel Spa
Whalesong Hotel & Spa Hotel
Whalesong Hotel & Spa Plettenberg Bay
Whalesong Hotel & Spa Hotel Plettenberg Bay

Whalesong Hotel & Spa Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 15 out of 60 reviews
Rating 8 - Good. 27 out of 60 reviews
Rating 6 - Okay. 10 out of 60 reviews
Rating 4 - Poor. 6 out of 60 reviews
Rating 2 - Terrible. 2 out of 60 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.6/10

Property conditions & facilities

Reviews

6/10 Okay

michael

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
In general the hotel is very run down. Things falling apart and dysfunctional, including pool area and umbrellas and gardens. The resort is in desperate need of serious maintenance. Also, no wi fi in rooms for a 4 star hotel is not really acceptable. Poor conditions somewhat compensated for by the first class and much appreciated service from Petrus and some of his staff -especially chef and Thabisa.
Stayed 3 nights in Dec 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely location

Enjoyed whalesong. Location within easy access to the beach
Stayed 1 night in Feb 2020

8/10 Good

Rozanne

Liked: Staff & service, room comfort
Stayed 4 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Convenient location, quite run down rooms but friendly staff and excellent restaurant with an outdoor terrace and an amazing view.
Stayed 2 nights in Dec 2018

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Need to fix the phones

Frustrated because I tried calling hitel to reach my daughter. No one ever picked up the phone at the front desk.
Stayed 3 nights in Dec 2018

8/10 Good

Emma, Ireland

Liked: Cleanliness, staff & service, room comfort
Nice hotel, good value for money and good location. The pool area could do with some updating, WiFi is only available in the reception and restaurant areas.
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

special place

Service was really good. Awesome breakfast. Comfortable bed. I enjoyed the stay.
Stayed 2 nights in Jul 2018

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good friendly staff and excellent service.
Stayed 1 night in May 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Was a great stay. Just needs a upgrade on plumbing. All taps were leaking when switched on.
Stayed 2 nights in Feb 2018

4/10 Poor

Marine

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

8/10 Good

Enrico

Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable Room

The room was comfortable and we got an affordable rate due to low season. What's really nice is that the spa and salon is in the premises. However, the restaurant was unfortunately closed and we were not aware of this. The hotel was also very quiet. Think we were the only guests there. Recommend this hotel in the summer.

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money, especially during the Easter holidays. The beds could be a little softer and an extra pillow would be great. I will defiantly be back.

8/10 Good

melonann, uk

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Good size room and beds.No wifi in room-available in reception

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wai Chuen, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very comfortable stay, good value for money

Very comfortable stay, very good service and helpful staff. No wifi in room and not close to the city center, but if you are taking the buses at Shell Ultra City, it's literally 2 minutes away.

6/10 Okay

Johan, Stockholm

Liked: Staff & service, property conditions & facilities, room comfort

Average hotel with all you need for the price

Nice hotel for the price but not the best location. Service is good but not more than that.

10/10 Excellent

Gilford, East London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely experience

The amenities and the staff were pleasant, also the view was spectacular

6/10 Okay

Colin, UK

Liked: Cleanliness, room comfort

Value for money but not luxury

Three nights at the end of our Garden Route trip. Hotel is adequate and value for money, but calling it a Spa is a bit of a stretch. A bit tired but clean and tidy though and if you just want a base to explore Plett it's ok.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

High on a hill

Good views over the bay but a 20 minute walk down to the town and a taxi ride back up the hill. Good sized rooms with balcony, swimming pool and breakfast and dinner served in the restaurant.

8/10 Good

Lavesh, Johannesburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cosy accommodation

The hotel is close to main restaurant street and provides a cosy accommodation.

10/10 Excellent

Tirone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort