This smoke-free guesthouse features free WiFi in public areas.
Citadel House Hotel offers 6 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Wireless Internet access is complimentary.
Citadel House Hotel is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Conveniences
Luggage storage
Guest services
Housekeeping (daily)
More
Smoke-free property
Room amenities
Bathroom
Hair dryer
Private bathroom
Entertainment
TV with digital channels
Food and drink
Coffee/tea maker
More
Heating
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
There is no front desk at this property
This property doesn't offer after-hours check-in
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Property is also known as
Citadel House Hotel Plymouth
Citadel House Plymouth
Citadel House
Citadel House Hotel Plymouth
Citadel House Hotel Guesthouse
Citadel House Hotel Guesthouse Plymouth
Citadel House Hotel Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 34 reviews" "
10 - Excellent
9
Rating 8 - Good. 9 out of 34 reviews" "
8 - Good
9
Rating 6 - Okay. 4 out of 34 reviews" "
6 - Okay
4
Rating 4 - Poor. 6 out of 34 reviews" "
4 - Poor
6
Rating 2 - Terrible. 6 out of 34 reviews" "
2 - Terrible
6
7.6/10
Cleanliness
8.0/10
Staff & service
7.0/10
Amenities
6.6/10
Property conditions & facilities
6.6/10
Eco-friendliness
Reviews
2/10 Terrible
Pita
Sep 9, 2024
Disliked: Property conditions & facilities
Pita
Stayed 1 night in Sep 2024
6/10 Okay
DAMIEN
Jun 25, 2024
Liked: Staff & service
It was a bit overpriced for a single night stay tbh and a fair price for what you get would have been about £50-60 maximum
DAMIEN
Stayed 1 night in Jun 2024
8/10 Good
Michael
Jun 22, 2024
Liked: Cleanliness, room comfort
I enjoyed my stay at the Citadel, b&b hotel, despite the Weather being a bit cold for early June '
Firstly they didn’t know I was coming! Top floor room yet the view was across the street. The room was very tired, which I told them on leaving. The shower was merely a dribble and unclean as there were items still in the soap holder from a previous visitor. The bed was uncomfortable. There was no breakfast even though they advertise as a bed and breakfast. Stay away is my advice.
Our stay was fantastic the lady who owned citadel was very friendly and she upgraded us to a ensuite bathroom at no extra cost. Will defo come to the citadel again
My girlfriend and I arrived and stayed on a Saturday night, I asked for a bottle of wine which was added to the service and it was very nice. We had such a lovely time and stay at the hotel, we would return in the future!
The room was fairly basic - no chair or wardrobe - but ok for a single night. Although I had booked a room with en-suite facilities, when I arrived I was initially offered a room which wasn't en-suite but this was quickly remedied.
The owner was friendly so that was nice.
Another discovery on arrival was that the hotel had stopped providing a cooked breakfast a couple of years ago so the only food on offer was a continental style breakfast i.e. toast and a hot drink. When I rechecked the details on the hotels.com website I couldn't find any reference to this, so it came as a total surprise.
The hotel is in a good location fairly close to the Hoe and city centre.
Verified traveler
Stayed 1 night in Jun 2021
6/10 Okay
John, York
Traveled with partner
Sep 20, 2020
Liked: Cleanliness, staff & service, amenities
Room 6
Nasty step just iside door watch out . Bad matrest on bed and shared bathroom but good location and ok price for the area £5 on street parking.
The B&B manager is really helpful and friendly. It's in a great location, very close to town centre, the Hoe and harbour, really easy to walk everywhere. Nice building, slightly faded, but no complaints. Easy check in and out.
Verified traveler
Stayed 2 nights in Sep 2020
2/10 Terrible
Verified traveler
Sep 10, 2020
Dirty tired hotel which advertised en suite bathroom but was shared with others.
Nice hotel with a basic small room but adequate for my two night stay. Coat hangers on a multiple coat hook but no wardrobe? Enough space for a small one next to the bed. A couple would have been disappointed no wardrobe with more clothing and a longer stay. Clean Toilet and shower facilities just outside the room. Hot outside during the day but not surprisingly after dark it got colder and the heating was not switched on in the room.
Good breakfast cooked to order
Friendly and helpful landlady
Great location for the Hoe, Barbican and city centre