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Best Western Pocatello Inn

3.0 star property

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Business center
Lobby
Indoor pool, sun loungers
Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Hot Tub
  • Bar
  • Pool
  • Parking included
$108
includes taxes & fees
Sep 21 - Sep 22

Explore the area

View in a map
1415 Bench Rd, Pocatello, ID, 83201
  • Portneuf Medical Center
    ‪3 min drive‬
  • Idaho State University
    ‪3 min drive‬
  • Pocatello Idaho Temple
    ‪5 min drive‬
  • Pocatello, ID (PIH-Pocatello Regional)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room) | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

7.4 out of 10
Good
(14 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Best Western Pocatello Inn

3-star Pocatello hotel with bar/lounge
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Pocatello Inn offers 97 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Best Western Pocatello Inn provides a hot tub and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Pocatello Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pocatello
Best Western Pocatello Inn
Pocatello Best Western
Pocatello Inn
Best Western Plus Cottontree Hotel Pocatello
Best Pocatello Pocatello
Best Western Pocatello Inn Hotel
Best Western Pocatello Inn Pocatello
Best Western Pocatello Inn Hotel Pocatello

Best Western Pocatello Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 398 out of 1000 reviews
Rating 8 - Good. 333 out of 1000 reviews
Rating 6 - Okay. 159 out of 1000 reviews
Rating 4 - Poor. 69 out of 1000 reviews
Rating 2 - Terrible. 41 out of 1000 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price and location, this is an excellent value. The breakfast was great, the bed was comfy and the room was clean.
Stayed 1 night in May 2025

10/10 Excellent

Derek

Liked: Cleanliness, amenities, property conditions & facilities
It was a good stay. Only thing is the early check in wasn’t available and would have been nice.
Stayed 1 night in May 2025

2/10 Terrible

Stacey, Brigham

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Where do we start? The disgruntled staff complaining about staffing? A total of 3 different employee conversations overheard. The walls that have no insulation or sound barrier? The ill fitting doors so light permeates the parameter of the door? The TV that has no channels? The Grungy worn-out carpet? The smell in the room? Let’s get into details. As we went into the breakfast area to get coffee, the coffee was empty. As my husband asked for help, he was told there was an animal control issue that took precedence. The gal was more concerned about the dog, not the people that were promised a great breakfast or coffee. This held up many of us that were trying to continue our road trip. Her reply was “well, I can push a button.” Unacceptable. Check in wasn’t that great either. The male that checked us in, seemed uncaring and basically just putting in his time. As he explained the property, he became more engaged and seemed like he gave at least half a shiz. It is challenging trying to determine who is an employee or not, as there is not any professional identification worn with name tags, etc. Our room smelled like a wet dog and was so tiny, I am wondering if if booking through Expedia gave us the room nobody wants or are they all this bad? Allowing dogs in your establishment is fine. Not cleaning up after them is disgusting. We paid a lot for this room. It wasn’t worth it. Best part was the lounge where buying a drink helped us through this stay
Stayed 1 night in May 2025

2/10 Terrible

Cindy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Bathroom was still dirty and the room had a weird smell.
Stayed 1 night in May 2025

8/10 Good

Nichole

Stayed 1 night in May 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was super friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

John, West Valley City

Stayed 1 night in May 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and clean rooms.
Stayed 1 night in May 2025

6/10 Okay

Brittany

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
I liked how they were able to get my family & I checked in a little sooner than 4. Need more breakfast options, very small breakfast buffet. The comforter we had was dirty. I dont know if it was stained, but they looked like they needed to be washed again. Room didnt really smell clean unop entering the room. The floors are so outdated and gross. Staff was friendly and were willing to help out with anything we needed.
Stayed 3 nights in May 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Kay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went over and above for helping our son with a problem with his reservation
Stayed 2 nights in May 2025

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Old rooms. Plugged sink. Half bottle of lotion. Small pillows noisy
Stayed 1 night in May 2025

8/10 Good

sean

Traveled with family
Liked: Cleanliness, staff & service
QUIET
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Staff & service, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property wheather on 1st floor or 2nd floor required set of stairs. That was very very BAD!!!!
Stayed 1 night in Apr 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities
I liked the Aura Lounge. There are plenty of places to eat and drink nearby
Stayed 2 nights in Apr 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frindly staff. Good breakfast. Nice pool and spa.
Stayed 1 night in Apr 2025

10/10 Excellent

Karla

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable stay. Shared a room with my daughter and three grandchildren. The pullout sofa/ bed was perfect.
Stayed 1 night in Apr 2025

6/10 Okay

John

Traveled with family

The stay was ok

Stayed 2 nights in Apr 2025

2/10 Terrible

Leanne

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Dog barking on the floor below us, ALL NIGHT. Staff offered that our family move rooms (which would mean waking our children out of bed). Plastic covering on the building next door, also flapped all night long, sounding like thunder or a loud bang. Awful.
Stayed 1 night in Apr 2025

10/10 Excellent

Chace

Stayed 1 night in Apr 2025

8/10 Good

charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Thanks so much for a great and comfortable stay!
Stayed 1 night in Apr 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Holly

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025