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Best Western Pocatello Inn

3.0 star property

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Photo gallery for Best Western Pocatello Inn

Business center
Lobby
Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes
Indoor pool, sun loungers
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Hot Tub
  • Bar
$99
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
1415 Bench Rd, Pocatello, ID, 83201
  • Place, Portneuf Medical Center
    ‪2 min drive‬
  • Place, Idaho State University
    ‪2 min drive‬
  • Place, Holt Arena
    ‪3 min drive‬
  • Airport, Pocatello, ID (PIH-Pocatello Regional)
    ‪8 min drive‬

Room options

Suite-2 Queen Beds, Non-Smoking, Oversized Room, Third Bed Is A Sofabed, Microwave And Refrigerator, High Speed Internet Access

  • Sleeps 6

Queen Room

  • Sleeps 2

View all photos for Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Non Smoking (Pet Friendly;with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Small Room)

Standard Room, 1 Queen Bed, Non Smoking (Small Room) | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking (Small Room)

8.6 out of 10
Excellent
(18 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Oversized Room;Third bed is a Sofabed)

7.4 out of 10
Good
(15 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

7.6 out of 10
Good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, laptop workspace, blackout drapes

Suite, 1 Queen Bed, Accessible, Non Smoking (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

Mobility Accessible Queen Suite with Bathtub

  • Sleeps 4

1 King Bed, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Sofabed, Work Desk, Microwave and Refrigerator, Wi-Fi

  • Sleeps 4

2 Queen Beds, Non-Smoking, Microwave and Refrigerator, Work Desk, Wi-Fi

  • Sleeps 4

King Suite

  • Sleeps 4

Pet Friendly Queen Suite

  • Sleeps 4

Small Queen Room

  • Sleeps 2

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About this property

Best Western Pocatello Inn

3-star Pocatello hotel with bar/lounge
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Best Western Pocatello Inn offers 97 accommodations with coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations and complimentary toiletries. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an indoor pool, Best Western Pocatello Inn provides a hot tub and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and laundry facilities. Complimentary self parking is available on site.

Best Western Pocatello Inn is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:00 AM and 9:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1977
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1 AM
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
3 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
An off-leash area is available

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (41 km) of the property will not be allowed to check in
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Best Western Pocatello
Best Western Pocatello Inn
Pocatello Best Western
Pocatello Inn
Best Western Plus Cottontree Hotel Pocatello
Best Pocatello Pocatello
Best Western Pocatello Inn Hotel
Best Western Pocatello Inn Pocatello
Best Western Pocatello Inn Hotel Pocatello

Best Western Pocatello Inn Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 404 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 158 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Probably wouldn't stay again

Room was not impressive, bathroom super small. Not real clean. No daily housekeeping unless you schedule it. Breakfast was just ok. Pool smelled clean qnd didn't have overly chlorine smell. But when the kids walked around it you could see a film of algae on the bottom of the pool.
Stayed 3 nights in Aug 2025

6/10 Okay

Francisco

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
The room definitely had the “landlord special” in some spots. The plug in the sink for the bathroom kept getting stuck and we had to take the stopper out to keep it from getting stuck after fixing it multiple times. There was also yellow streaks all over the bathroom door that was very off putting
Stayed 2 nights in Aug 2025

10/10 Excellent

Glen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Glen

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional, very friendly and helpful. The breakfast was very stocked and good selections. Dining area was very clean. Pool area was well kept might think about putting a fence area for pets. Would definitely stay there again.
Stayed 2 nights in Aug 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Randy

Liked: Room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Luke, Three Forks

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very tidy and well-maintained. The air conditioning unit in our room sounded like a 747 and would kick on every couple of minutes and run for a few more minutes before shutting off. This went on throughout the night. We could’ve turned it off, but then our room would’ve become very warm and stuffy. There may be something wrong with the thermostat. We had to call the front desk to come and get it to turn on for us before going to bed. Queen size bed was small and the comforter and sheets didn’t feel like they were made for the bed. The comforter kept falling off the bed. The mattress was older and not very comfortable. It felt like there were actual bedsprings poking into our back and hips. It’s obvious that the hotel is making gradual improvements to their property. The young lady who greeted us at check in was excellent. She was very knowledgeable, super helpful, and very kind. She made us feel welcome. She needs to be given a raise.
Stayed 1 night in Aug 2025

10/10 Excellent

Mallory

Stayed 1 night in Aug 2025

10/10 Excellent

Betsy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Does the Job

Hotel is good. Walls and ceiling a bit outdated and feel like they’re going to cave in any second. The carpet also felt a bit dirty, but it does the job. It was clean enough and also the staff was nice.
Stayed 1 night in Aug 2025

8/10 Good

Gail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Place is older, but staff was friendly, and room and hotel was clean.
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

CAREY

Traveled with family
Liked: Staff & service
We felt the property must be in the process of changing hands because it was becoming run down and the was some new building started the told of Comfort Inn coming soon.
Stayed 1 night in Aug 2025

8/10 Good

Courtney

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so friendly. It’s an older hotel but very clean!
Stayed 1 night in Aug 2025

8/10 Good

Edd

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities
Was traveling in rv so parking was good, room was last on1st floor by exit door nosey with the smokers and construction workers and truck drivers leaving for work
Stayed 1 night in Aug 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was a little hard. Really enjoyed the location.
Stayed 1 night in Aug 2025

8/10 Good

Billy

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Sheila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great price. Clean. Huge rooms

Fantastic hotel. Beautiful rooms. Clean.
Stayed 1 night in Aug 2025

8/10 Good

Andrew

Business traveler
Liked: Amenities
Perfect for one night
Stayed 1 night in Aug 2025

6/10 Okay

Colby

Business traveler
Liked: Staff & service
Was okay. Dirty and outdated
Stayed 1 night in May 2025

10/10 Excellent

Nicholas, Waikoloa

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Very nice place
Stayed 1 night in Aug 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place good food at the bar
Stayed 1 night in Aug 2025

4/10 Poor

hayden

Stayed 1 night in Aug 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly and helpful staff, but this place is WORN OUT!
Stayed 1 night in Aug 2025

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ultimately great for a night or two. Unfinished and what looks abandoned Hotel next door very unsightly. Inconvenient stairs and hill but Friendly staff.
Stayed 1 night in Aug 2025