The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.
This Poços de Caldas hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Only motorcycle parking is offered on site, but discounted offsite parking is also available.
Hotel Alvorada Palace is a smoke-free property.
Hotel Alvorada Palace offers 40 accommodations with minibars and safes. This Poços de Caldas hotel provides complimentary wireless Internet access. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.
Offsite parking discounted rates available , Offsite parking reservations required
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
A complimentary buffet breakfast is served each morning between 7 AM and 9 AM.
Room service is available.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Recreational amenities at the hotel include a fitness center.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in time ends at 11:00 AM
Check-in time starts at 11 AM
Minimum check-in age is: 18
Check-out time is 11 AM
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Staffed front desk
Smoke detector
Service animals are allowed
Service animals are exempt from fees/restrictions
Guest accommodation is not sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Pets allowed (no fees)
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Property follows sanitization practices of SGS (3rd party expert - Global)
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Gloves are available to guests
Food service has been amended for enhanced safety
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 3
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 48 hours
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
One child 3 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Cashless payment methods are available for all transactions.
Contactless check-out is available.