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Imperador Hotel

2.5 star property

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Photo gallery for Imperador Hotel

Free daily buffet breakfast
Luxury Double Room | Minibar, desk, free WiFi, bed sheets
Free daily buffet breakfast
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pet friendly
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
$40
includes taxes & fees
Dec 21 - Dec 22

Explore the area

View in a map
Av. Francisco Salles, 273, Pocos de Caldas, MG, 37701-703
  • Place, Pedro Sanches Square
    ‪2 min walk‬
  • Place, Poços de Caldas Cable Car
    ‪3 min walk‬
  • Place, Thermas Antonio Carlos
    ‪5 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, free WiFi, bed sheets

Standard Twin Room

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Twin Room

Shower, hair dryer, towels, soap

Superior Twin Room

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, free WiFi, bed sheets

Standard Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Shower, hair dryer, towels, soap

Superior Double Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Shower, hair dryer, towels, soap

Deluxe Double Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, desk, free WiFi, bed sheets

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, free WiFi, bed sheets

Standard Triple Room

  • 269 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Superior Triple Room

Shower, hair dryer, towels, soap

Superior Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Classic Triple Room

Shower, hair dryer, towels, soap

Classic Triple Room

  • Sleeps 3
  • 3 Twin Beds

View all photos for Junior Quadruple Room

Shower, hair dryer, towels, soap

Junior Quadruple Room

  • 237 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Quadruple Room

Shower, hair dryer, towels, soap

Standard Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Quadruple Room

Shower, hair dryer, towels, soap

Superior Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Grand Room

Shower, hair dryer, towels, soap

Grand Room

  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Family Room

Shower, hair dryer, towels, soap

Family Room

  • Sleeps 6
  • 1 Double Bed and 4 Twin Beds

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About this property

Imperador Hotel

Hotel in Centro
Valet parking, dry cleaning, and a 24-hour front desk are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided.
Imperador Hotel offers 75 accommodations with minibars and ceiling fans. 42-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Housekeeping is offered daily and hair dryers can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can enjoy a complimentary breakfast each morning. Public areas are equipped with complimentary wireless Internet access. This hot springs hotel also offers dry cleaning/laundry services and an elevator. Onsite parking is available (surcharge).

Imperador Hotel is a smoke-free property.

A complimentary buffet breakfast is served on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (BRL 30 per day)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 steps to reach entrance
  • Elevator (59 inch wide door)
  • Hardwood flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 5 floors
  • Built in 1957
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Ceiling fan
  • Desk
  • Mobile key entry

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Valet parking fee: BRL 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Reviews

Imperador Hotel Reviews

8.6

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 9 out of 15 reviews
Rating 8 - Good. 2 out of 15 reviews
Rating 6 - Okay. 3 out of 15 reviews
Rating 4 - Poor. 1 out of 15 reviews
Rating 2 - Terrible. 0 out of 15 reviews

Reviews

6/10 Okay

Daniel

Liked: Cleanliness, staff & service
Gostei do atendimento. Tive um problema com a acomodação que foi prontamente resolvido. Entretanto gostaria de sugerir que instalassem no banheiro um suporte para shampoo e corrigissem a fixação da saboneteira. A ducha é um ponto forte do banheiro.
Stayed 3 nights in Nov 2025

10/10 Excellent

Guilherme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente localização, a poucos passo de várias atrações turísticas. Funcionários atenciosos. Café da manhã perfeito! Voltarei com certeza.
Stayed 2 nights in Nov 2025

10/10 Excellent

Quezia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gostei muito tanto do atendimento, quarto,café da manhã, enfim foi muito bom. Pretendo voltar outras vezes.
Stayed 1 night in Nov 2025

6/10 Okay

Yara

As tampas dos vasos sanitários eram de baixa qualidade e estavam rachadas, podendo provocar acidentes, além de serem anti higiênicas. Os certinhos de lixo estão com as tampas quebradas. No anúncio diz que tem Estácio com manobrista, q
Stayed 2 nights in Nov 2025

10/10 Excellent

Eva Maria Dantas

Liked: Cleanliness, staff & service, amenities
O Hotel maravilhoso,o quarto, excelente,o ar condicionado maravilhoso, limpeza impecável, limpeza todos os dias ,os funcionários muitos educados,pra mim nota mil,o Hotel está passando por uma reforma,mais não atrapalhou em nada,o Hotel fica no coração de Poços,pode fazer tudo a pé,adorei,o dono do estacionamento,e muito educado,nota mil,pra todos, adorei, super recomendo..estacionamento,paga, separado,trinta reais a diária,o donoPoços,pode fica
Stayed 3 nights in Nov 2025

10/10 Excellent

Juliana

Traveled with family
Liked: Cleanliness, staff & service, amenities
Quarto,comodidade e café da manhã
Stayed 1 night in Dec 2025

10/10 Excellent

Sheyla

Liked: Staff & service
De modo geral eu gostei, mas tenho pontos: Atendimento? Muito bom. Todos os funcionários são agradáveis e atenciosos; Café da Manhã: Delícia. Variedade no cardápio, tudo fresco, mas o que ficou a desejar foi o suco, que não era natural, tomei achando que era e percebi que era artificial, o que não costumo beber; Quarto: a limpeza estava ok, mas, tinha cabelo nas paredes do banheiro, a cama e os travesseiros são um pouco duros, mas da para relaxar. E uma coisa que na verdade me incomodou, foi o fato do guarda roupa tem cupim e só percebi após espanar a coberta e colocar na cama, onde vi bolinhas e vi o cupim no armário.
Stayed 1 night in Nov 2025

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel foi reformado ficou muito bom, mas precisa melhorar o café da manhã sem suco de laranja de verdade, um tang horrível, a recepcionista da manhã muito ruim sem preparo nenhum, nem um sorrisinho um atendimento cordial.
Stayed 1 night in Nov 2025

10/10 Excellent

Adauto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O cardápio do cafe da manha é excelente, variado e de alta qualidade, as acomodações sao excelentes, limpas, organizadas e muito confortaveis. O quarto é limpo, aconchegante, bem iluminado, espaçoso e silencioso. A equipe de funcionarios sao educados, elevada cortesia e atencao a todos os detalhes.
Stayed 1 night in Nov 2025

10/10 Excellent

CARLOS ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Café dlc

Mtas variedades no café da manha, quarto e recepcao bem limpos, hotel mto bom
Stayed 2 nights in Oct 2025

10/10 Excellent

Priscila

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

6/10 Okay

Ravel

Disliked: Cleanliness

Faltou um aspirador, uma vassoura... mas serve

Antes de ir li algumas críticas muito fortes sobre as condições do Hotel, mas como a reserva já estava feita, fomos mesmo assim. O hotel teve uma reforma a pouco tempo, mas me pareceu que faltou dinheiro para um aspirador. Tanto o piso do quarto como as áreas comuns tinham muita sujeira, o ralo do meu banheiro era puro cabelo, realmente não é boa a limpeza. Porém, cama confortável e um café da manhã que surpreendeu e muito. Alí é uma área limpa e bem caprichada. fomos com Pet e zero impecilhos quanto a isso, fomos muito bem recebidos. Quanto ao barulho não há muito o que ser feito, a rua é barulhenta, carro com som alto na madrugada é bem comum... valeu a pena no geral.
Stayed 2 nights in Sep 2025

8/10 Good

Milton

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Joao Salvador

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melhor localização de Poços otimo custo beneficio

Todo ano vou a Poços de Caldas, não conhecia o Hotel Imperador ainda e me surpreendi muito, tanto pelo preço, que é extremamente justo, quanto pela localização, que sem dúvidas é a melhor que já estive em Poços. Espero voltar depois da reforma que estão fazendo! Até o café da manhã, que normalmente é mais fraco aí na cidade, me surpreendeu. Eles estavam servindo cápsula de café, e eu como amante de café achei muito boa a iniciativa!
Stayed 1 night in Aug 2025

4/10 Poor

Cristina

Traveled with family

Não voltaria

O hotel tem muito a melhorar , o colchão era bem duro e desconfortável e as toalhas de péssima qualidade pequenas e asperas demais, café da manhã sofrível, ovos mexidos secos, e pães de queijo e enroladinhos frios, pois eles não tem funcionários na cozinha . Tanto o telefone do meu quarto como o da minha mãe não estavam funcionando . O único ponto a favor é a localização, bem em frente a praça central.
Stayed 2 nights in Aug 2025