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Hotel Nacional Inn Poços de Caldas

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Nacional Inn Poços de Caldas

Reception
Outdoor pool, sun loungers
Front of property
Executive Quadruple Room | Minibar, desk, free WiFi, bed sheets
Bar (on property)

Reviews

7.0 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Room service
  • Pool
  • Air conditioning

Explore the area

Map
Rua Barros Cobra, 35, Poços de Caldas, MG, 37701-018
  • Macacos Fountain
    2 min walk
  • Paco das Aguas Shopping Center
    2 min walk
  • Nossa Senhora da Saude Cathedral
    4 min walk

Room options

View all photos for Suite (Master)

Minibar, desk, free WiFi, bed sheets

Suite (Master)

  • 215 sq ft
  • Sleeps 5
  • 1 Double Bed and 3 Twin Beds

View all photos for Executive Quadruple Room

Executive Quadruple Room | Minibar, desk, free WiFi, bed sheets

Executive Quadruple Room

  • 129 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for STANDARD CASAL

Minibar, desk, free WiFi, bed sheets

STANDARD CASAL

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Standard

Minibar, desk, free WiFi, bed sheets

Double Room Standard

  • Sleeps 2

View all photos for Suite Master

Minibar, desk, free WiFi, bed sheets

Suite Master

  • Sleeps 5

View all photos for Quadruple Room Executive

Minibar, desk, free WiFi, bed sheets

Quadruple Room Executive

  • Sleeps 5

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About this property

Hotel Nacional Inn Poços de Caldas

3.5-star hotel in Região Urbana Homogênea IX
An outdoor pool, a restaurant, and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a complimentary children's club, valet parking, and a business center.
Hotel Nacional Inn Poços de Caldas offers 223 air-conditioned accommodations with minibars and complimentary toiletries. 24-inch LCD televisions come with cable channels. Bathrooms include showers.

This Poços de Caldas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a waterslide and an outdoor pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hotel Nacional Inn Poços de Caldas features a waterslide and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This family-friendly hotel also offers a complimentary children's club, an arcade/game room, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Nacional Inn Poços de Caldas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.
Hotel Nacional Inn Poços de Caldas has a restaurant on site.
Room service (during limited hours) is available.

Languages

Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (BRL 25 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: BRL 25 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Outdoor pool
  • Playground
  • TV in common areas
  • Waterslide

Family friendly

  • Arcade/game room
  • Free children's club
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Elevator

More

  • 1 building
  • 9 floors
  • Built in 1975
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 2 AM
Minimum check-in age: 18

Check-out

Check-out before 2 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 28 to January 2:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately BRL 25 per person
  • Covered valet parking fee: BRL 25.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Nacional Inn Pocos Caldas
Nacional Inn Pocos Caldas Pocos De Caldas
Nacional Pocos Caldas
Nacional Pocos Caldas Pocos De Caldas
Nacional Inn Pocos Caldas Hotel Pocos De Caldas
Nacional Inn Pocos Caldas Hotel

Hotel Nacional Inn Poços de Caldas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 113 out of 524 reviews" "
Rating 8 - Good. 170 out of 524 reviews" "
Rating 6 - Okay. 130 out of 524 reviews" "
Rating 4 - Poor. 60 out of 524 reviews" "
Rating 2 - Terrible. 51 out of 524 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Rosa

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2019

6/10 Okay

luisdasilva, Ocoee Florida

Liked: Staff & service
the parking lote need some improvement.the tv no working good
Stayed 6 nights in Oct 2019

8/10 Good

celso, orlando, fl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Nice simple comfortable good location a little noisy but the bad things are towels very old and some not clean
Stayed 4 nights in Feb 2019

4/10 Poor

Jess, New York

Disliked: Property conditions & facilities, room comfort
You can find a better hotel for the money..
The hotel is very old and needs a lot of improvements. The bathroom is very old and the way the shower is set up the whole bathroom fills with water every time you shower. There is nothing in the bathrooms like soap, blowdryer, shampoo or simple things you will find anywhere else. The food is very mediocre and the cereal was steal and old. YOU will NOT sleep on the weekends due to the club and bars right across the street, the music is so loud that the windows in the room were vibrating and making a crazy noise the whole entire night and at approx. 3am when the music got better people started to scream and party in the middle of the street making it impossible for me and my family to sleep. Also, you will hear everything going on on the next rooms and hallway. Definitaly, one of the worse hotels i've stayed so far. Spend a little more money and stay on a better hotel!!

6/10 Okay

Julian

Liked: Cleanliness

6/10 Okay

Luiz

Business traveler
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Precisa de reforma.
Stayed 2 nights in Aug 2024

8/10 Good

Carlos Roberto

Traveled with family
Liked: Staff & service
Honesto. Ótima opção em Poços de Caldas.
Fui com família e filhos pequenos. O hotel é antigo, as instalações são antigas e algumas necessitando de reforma. Mas o atendimento é ótimo, lençóis e toalhas limpinhas, cama confortável. O café da manhã é gostoso porém não tem muitas opções. O ponto positivo é que os hóspedes tem acesso gratuito ao Thermas Walter World, que é um show à parte. O ponto que pode melhorar, é o estacionamento terceirizado que é um pouco confuso e demorado. No dia que fui o hotel estava muito cheio, o que afetou o estacionamento. Nada que desabone. Recomendo e já estamos organizando uma nova estadia!
Stayed 2 nights in Aug 2024

6/10 Okay

JOAO R

Disliked: Property conditions & facilities, room comfort
Regular, não nos agradou.
A estadia foi tranquila, mas o hotel está necessitando de melhorias. Elevadores lentos e insuficientes, um está fora de uso (tem um cartaz dizendo que estão em reforma, mas não vi nenhum movimento de trabalhadores no local). A iluminação é precária, principalmente nos quartos e banheiro. Para utilizar o chuveiro é necessária paciência para conseguir uma temperatura adequada. Falta tomadas. Para acender e apagar as luzes, precisa afastar o colchão da parede, os interruptores estão na mesma altura da cama. Não tinha secador de cabelo, não tinha telefone para comunicação com a recepção. No restaurante, eram utilizados copos plásticos (de péssima qualidade) para sucos e água.
Stayed 3 nights in Jul 2024

10/10 Excellent

ALAIR

Liked: Cleanliness, staff & service, property conditions & facilities
Melhorias
Falta de Valet para ajudar com a bagagem.
Stayed 3 nights in Jul 2024

6/10 Okay

Arthur

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

2/10 Terrible

Wellington

Disliked: Property conditions & facilities, room comfort
Decepcionante
Olha, já me hospedei várias vezes, fiquei alguns anos sem voltar devido as condições ruins das instalações como colchões e banheiros, mas quis voltar pensando que tinham solucionados os problemas e infelizmente não é isso que encontrei, fiquei num quarto com colchão velho, barulhento parece aqueles colchões de palha de antigamente, toalhas de banho encardidas e velhas, quarto muito antigo, banheiro reformado ponto positivo, café da manhã com horário agendado, elevadores em colapso devido a uma reforma nossa elevadores. Sinceramente me arrependi de não ter reservado essas hospedagens no hotel Minas Gerais que tem condições estruturais bem melhores que o Nacional inn e com preços parecidos. Deixo minhas críticas afim de alterar os responsáveis pelo hotel para se atentarem a esses detalhes pois senão fizerem alguma intervenção com certeza perderam seus hóspedes. É uma pena pois a localização do hotel é excelente e gosto desse hotel mas sem investimentos de modernização não aconselho ninguém a se aventurar nessa unidade de Poços de Caldas. Façam as melhorias, seus hóspedes merecem uma experiência melhor sem precisar optar por outros hotéis da rede ou concorrentes, vcs tem um potencial incrível, mas precisam querer fazer acontecer.
Stayed 2 nights in Jul 2024

8/10 Good

Bento

Traveled with family
Liked: Cleanliness, staff & service, amenities
foi bom. Ja me hospefo outras vezes neste hotel. So acho que a liberacao dos quartos para a entrada deveria ser as 14 horas e nao as 16 hs
Stayed 2 nights in Jul 2024

8/10 Good

Itamara

Stayed 4 nights in Jul 2024

2/10 Terrible

Luiz

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel caindo aos pedaços
Banheiro com cheiro de bueiro, cama pequena, lençóis pequenos, paredes sujas, controle remoto da TB não funcionava, telefone para falar com a recepção não funcionava, instalações muito antigas necessitando de reformas.
Stayed 3 nights in Jul 2024

2/10 Terrible

Arlete

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marco A P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Melhor custo x beneficio
Gosto muito deste hotel, pois a sua localização, custo x benefício e atendimento são exemplares. O único problema que vi, nesta minha terceira hospedagem, foi a falta de manutenção nas instalações.
Stayed 1 night in Jun 2024

10/10 Excellent

josé augusto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

2/10 Terrible

Rodrigo

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Péssimo
Stayed 1 night in May 2024

6/10 Okay

SILVANO

Traveled with family
Hotel razoável Alimentação muito boa Tanto o café como almoço e janta
Stayed 2 nights in May 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in May 2024

10/10 Excellent

Eloecy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa. Ótima localização, fiz a pé a maioria dos pontos turísticos
Stayed 2 nights in May 2024

10/10 Excellent

Elias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ótimo
Muito bom mesmo
Stayed 4 nights in May 2024

8/10 Good

Eliza Yukie

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
O ponto mais positivo é a localização e o excelente atendimento, funcionários muito atenciosos. A porta do banheiro estava estragada por infiltração, banheiro mal iluminado, sem janela e sem exaustão. Muita poeira embaixo das camas, péssimo para quem tem rinite. Feitas as ressalvas, tivemos uma estadia muito agradável, ótimo almoço e café da manhã sensacional. Me hospedaria novamente.
Stayed 3 nights in May 2024