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Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

3.5 star property

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Photo gallery for Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

4 indoor pools, 3 outdoor pools, pool umbrellas, sun loungers
2 bars/lounges, poolside bar
Lobby sitting area
2 bars/lounges, poolside bar
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • All inclusive
  • Pool
  • Room service
  • Parking included
  • Housekeeping

Explore the area

Map
Av. Vereador Edmundo Cardillo 3131, Poços de Caldas, MG, 37706-106
  • Walter World Theme Park
    ‪1 min walk‬
  • SESC Pocos de Caldas Community Center
    ‪5 min drive‬
  • Thermas Antonio Carlos
    ‪5 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Room

  • 344 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Minibar, in-room safe, blackout drapes, free WiFi

Superior Room

  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Apartment Superior

Minibar, in-room safe, blackout drapes, free WiFi

Apartment Superior

  • Sleeps 4
  • 2 Double Beds

View all photos for Apartment Deluxe

Minibar, in-room safe, blackout drapes, free WiFi

Apartment Deluxe

  • Sleeps 4
  • 2 Double Beds

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About this property

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn

3.5-star property in Região Urbana Homogênea XI
4 indoor pools, 3 outdoor pools, and a restaurant are available at this smoke-free property. Free WiFi in public areas and free valet parking are also provided. Additionally, 2 bars/lounges, a poolside bar, and a sauna are onsite.
Thermas All Inclusive Resort Poços de Caldas By Nacional Inn offers 148 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels.

Bathrooms include showers and complimentary toiletries. This Poços de Caldas property provides complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

3 outdoor swimming pools and 4 indoor swimming pools are on site. In addition to a children's pool, other recreational amenities include an outdoor tennis court, a waterslide, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is an all-inclusive property. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn features 3 outdoor swimming pools and 4 indoor swimming pools along with an outdoor tennis court, a waterslide, and a sauna. The property offers a restaurant. Guests can unwind with a drink at one of the property's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 3.5-star property offers access to a business center and meeting rooms. This all-inclusive property also offers a children's pool, an arcade/game room, and multilingual staff. Onsite self parking and valet parking are complimentary.

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn is a smoke-free property.

Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Food and beverages

All buffet meals and snacks included

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site

Food and drink

  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Things to do

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Outdoor tennis court
  • Playground
  • Sauna
  • TV in common areas
  • Waterslide

Family friendly

  • 3 outdoor pools
  • 4 indoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 2 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.

Property is also known as

Thermas Hotel Walter World All Inclusive Pocos de Caldas
Thermas Resort Walter World Pocos de Caldas
Thermas Walter World Pocos de Caldas
Thermas Walter World
Thermas Resort All Inclusive Pocos De Caldas
Thermas Resort Walter World All Inclusive Pocos De Caldas
Thermas Walter World All Inclusive Pocos De Caldas
Thermas Walter World All Inclusive
Thermas Walter World Inclusiv
Thermas Inclusive Pocos Calda
Thermas Resort All Inclusive Pocos De Caldas
Thermas All Inclusive Pocos De Caldas
Thermas All Inclusive
All-inclusive property Thermas Resort All Inclusive
Thermas Resort Walter World All Inclusive
Thermas Hotel Walter World All Inclusive
Thermas Resort Walter World
Thermas Hotel
Thermas Inclusive Pocos Caldas

Thermas All Inclusive Resort Poços de Caldas By Nacional Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 115 out of 205 reviews
Rating 8 - Good. 66 out of 205 reviews
Rating 6 - Okay. 14 out of 205 reviews
Rating 4 - Poor. 9 out of 205 reviews
Rating 2 - Terrible. 1 out of 205 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

RUBENS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Roseli Regina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Rosana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

4/10 Poor

Alex

Traveled with family
Liked: Cleanliness, room comfort

Zero acessibilidade

Claro! Aqui está uma crítica objetiva e bem estruturada para sua publicação: Tive uma experiência decepcionante neste hotel resort no último fim de semana. Escolhemos o local por sua acessibilidade e proximidade entre as áreas de lazer, como meus irmãos haviam recomendado. No entanto, ao chegarmos, descobrimos que eventos noturnos foram realocados para um espaço de difícil acesso, exigindo a descida por escadas sem alternativa para quem tem mobilidade reduzida. Meus pais, idosos, não puderam participar da programação noturna, e o hotel não ofereceu nenhuma solução. Além disso, notamos uma queda na qualidade da alimentação em comparação a anos anteriores, o que comprometeu ainda mais a experiência. Outro ponto crítico foi a superlotação dos shows noturnos. O espaço escolhido não comportava a todos, e no sábado, muitas pessoas ficaram do lado de fora assistindo pela janela. Fica o alerta para quem precisa de acessibilidade ou busca uma experiência mais confortável e bem organizada.
Stayed 2 nights in Feb 2025

8/10 Good

JULIANA

Stayed 3 nights in Feb 2025

10/10 Excellent

Paula Regina Gonçalves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Angela Maria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Clayton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A comida muito gostosa, porém o quarto 315 rejunte do banheiro com crostas preta. O banheiro não tem ventilação, não tem como secar biquíni, o quarto com cheiro de mofo
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Gustavo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótima opção para família

Ótimo hotel para passar com a família. As piscinas aquecidas são muito boas, com muito espaço. Várias piscinas diferentes, com espaço suficiente para todos. Sauna e academia ótimas. Serviço de bar muito bom, com ótima variedade e equipe atenciosa.
Stayed 2 nights in Feb 2025

8/10 Good

Felipe

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Fiquei decepcionado com o serviço de reposição, filas e inacreditável que não limpam os caldeirões para criança, tuvemos que limpar todos os dias antes de usar pois todoa estavam nojentos. A estrutura do hotel é bem legal.
Stayed 2 nights in Feb 2025

8/10 Good

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Não espere por um resort !

Esperava me hospedar em um resort, mas infelizmente ele não é o que esta descrito. No primeiro dia até elogiuei no meu Instagram com quase 600 mil seguidores, mas é muito inferior a qualquer outro.
Stayed 4 nights in Jan 2025

10/10 Excellent

Daniela A P

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Rodolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo custo x benefício. Excelente atendimento, ambiente organizado, limpo. Refeições abundantes e variadas. Equipe prestativa. Há amplos espaços para atividades diversas, definitivamente valeu o passeio e recomendo este hotel.
Stayed 2 nights in Dec 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Michele Ayumi

Stayed 2 nights in Oct 2024

6/10 Okay

LUIZ

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Oct 2024

10/10 Excellent

Debora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Susana Maria de Azevedo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

LEANDRO REGIS

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Hermann

Liked: Staff & service

Razoável

Uma hora e quinze num saguão lotado e com filas para fazer o check in. De resto o atendimento foi bom. Comida simples mas boa. No entanto, restaurante lotado com dificuldades do pessoal na reposição. Quarto confortável. Cadeiras insuficientes à beira das piscinas. Tivemos que sentar, em plena tarde de sol, num sofá do ambiente interno. Tudo só começa às 10 da manhã.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024