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Hotel Hermitage

3.0 star property

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Photo gallery for Hotel Hermitage

Garden
Terrace/patio
Point of interest
Point of interest
Point of interest

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pool
  • Pet friendly
  • Laundry
  • Room service

Explore the area

Map
Via Ginepraia 112, Poggio a Caiano, PO, 59016
  • Villa Medicea di Poggio a Caiano
    ‪13 min walk‬
  • Golf Club Le Pavoniere
    ‪10 min drive‬
  • Duomo di Prato
    ‪17 min drive‬
  • Florence (FLR-Peretola)
    ‪18 min drive‬

Room options

View all photos for Family Quadruple Room, Private Bathroom, Tower

Family Quadruple Room, Private Bathroom, Tower | Minibar, in-room safe, desk, laptop workspace

Family Quadruple Room, Private Bathroom, Tower

  • 301 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, in-room safe, desk, laptop workspace

Superior Studio Suite

  • 409 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Triple Room

Basic Triple Room | Minibar, in-room safe, desk, laptop workspace

Basic Triple Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Economy Single Room

Economy Single Room | Minibar, in-room safe, desk, laptop workspace

Economy Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Single Room

Comfort Single Room | Minibar, in-room safe, desk, laptop workspace

Comfort Single Room

  • 151 sq ft
  • Sleeps 1
  • 1 Queen Bed

Similar properties

Front of property

Poggio Desto B&B

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, (22)
The price is $133
per night
$146 total
includes taxes & fees
Mar 6 - Mar 7
Poggio Desto B&B

About this property

Hotel Hermitage

3-star Poggio a Caiano hotel close to Villa Medicea di Poggio a Caiano
This smoke-free hotel features an outdoor pool, a restaurant, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, a 24-hour front desk, and a computer station are onsite.
Hotel Hermitage offers 59 air-conditioned accommodations with minibars and safes. 26-inch LCD televisions come with satellite channels. Bathrooms include bathtubs, bidets, complimentary toiletries, and hair dryers.

This Poggio a Caiano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include an outdoor pool.

Children under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, the property provides a train station pick-up service and a train station drop-off service. This business-friendly hotel also offers an outdoor pool, a terrace, and multilingual staff. Wedding services and tour/ticket assistance can be provided. Onsite self parking is complimentary.

Hotel Hermitage is a smoke-free property.

Hotel Hermitage has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Free self parking on site
  • RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • Private wine tours
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Bathroom emergency pull cord
  • Elevator
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1970
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and up; guests must have received complete COVID-19 vaccination at least 15 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool without adult supervision

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hermitage Poggio A Caiano
Hotel Hermitage Poggio A Caiano
Hotel Hermitage Hotel
Hotel Hermitage Poggio a Caiano
Hotel Hermitage Hotel Poggio a Caiano

Hotel Hermitage Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 64 out of 145 reviews
Rating 8 - Good. 52 out of 145 reviews
Rating 6 - Okay. 19 out of 145 reviews
Rating 4 - Poor. 6 out of 145 reviews
Rating 2 - Terrible. 4 out of 145 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Grazyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A
Very good, clean. Very good continental breakfast. Wifi and parking ok. Helpful staff
Stayed 1 night in Oct 2024

10/10 Excellent

Pablo Alfredo, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I were pleasantly surprised during our stay at Hotel Hermitage. From the moment we arrived, the experience was exceptional. We were allowed to check in earlier, which was a wonderful start to our stay. The room was lovely, and we thoroughly enjoyed the delicious breakfast the next morning. The staff were friendly and incredibly helpful, making us feel right at home. The hotel is conveniently located close enough to downtown Florence, yet still on the outskirts, allowing us to enjoy the beautiful Tuscan landscapes. We will definitely choose to stay at Hotel Hermitage again during our next visit to Florence!
Stayed 1 night in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Verified guest
Stayed 2 nights in Sep 2024

4/10 Poor

Laura

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
We had stayed at this hotel about 5 years prior and had a nice experience, but this time we were very disappointed. Overall the hotel has an older, unique vibe, but there were issues. The "air conditioning" did not work well at all and the room was extremely hot. I noticed other patrons complaining of this as well. The cleaning staff also used a very strong cleaner in our room and it smelled awful, making it difficult to sleep. Overall, really disappointed in this experience as the hotel was nice in the past, and is located in a very beautiful part of the town.
Stayed 8 nights in Aug 2024

8/10 Good

Andry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well situated on the hill, not far from the crowded Firenze, but close enough to other services and the highways (Pisa-Livorno, Bologna-Venezia, Roma). The swimming-pool is a plus we have most enjoyed. Nice people at the front-desk and at the Breakfast service. There is a gelateria just down the road, a big deal for locals who go there even late at 10 p.m. to gather and to taste the sweet flavors.
Stayed 3 nights in Jul 2024

10/10 Excellent

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable with lovely views from our balcony. The swimming pool was clean and delightful in the 34 degrees heat!! Food in the restaurant was excellent and breakfast was delicious. The staff are friendly, polite and so helpful. The bus stop is a 10 minute walk which you then get a tram into Florence. If I come back to Tuscany I will definitely stay at this hotel.
Stayed 4 nights in Jul 2024

10/10 Excellent

Analisa

Stayed 1 night in Jun 2024

10/10 Excellent

Juan B

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property old building with amazing decorations , REception need to be moved into the entrance. Staff is great thanks to the Receptionist
Stayed 1 night in Oct 2023

4/10 Poor

Vijayakumar

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
a. I have stayed in few hotels in Italy, all staffs and reception were very friendly, but to my surprise reception staffs didn't even smile. b.I ordered one Pizza, they charged 26 Euros, when asked the reception staff was very unfriendly and didnt even try to explain. c.Room was average.
Stayed 1 night in Oct 2023

6/10 Okay

Joe

Traveled with partner
Liked: Cleanliness, staff & service
No beverage or slippers like in the photo—perhaps for a more pricey suite. The hotel is a bit dated and the room had a vintage smell that required the room to be aired out every day. The AC did not perform well—seem to only have one speed—would make a lot if difference in terms of coziness. The bathroom has a tiny shower—no bruises but I did bump into things often. Also, the bathroom initially only had one towel, has very little space for toiletries and a noisy ventilation fan.
Stayed 3 nights in Sep 2023

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely quiet relaxing stay helpful staff
Stayed 2 nights in Sep 2023

10/10 Excellent

Tatiana, Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best hotel I’ve been.Complimenti
Stayed 1 night in Aug 2023

2/10 Terrible

Shahzad

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the employee was great and tried to be as helpful as possible. There were bed bugs, pseudoscorpions and blood stains on the bed sheets. Another room was offered but low and behold, while inspecting it, another bed bug was spotted and this time I showed the employee. Although I have picture evidence of everything, I was still not given any compensation or refund for this booking. I left shortly after waking up itchy in the middle of the night and did not even use my entire stay. The property also has lots of damage on the walls that have not been maintained and what seemed to be mould growing from behind the bed from moisture. I would not recommend.
Stayed 2 nights in Aug 2023

10/10 Excellent

Tatiana, Bradford

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Milan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2023

10/10 Excellent

Emma

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were beyond helpful, Leo gave us places to go and check out and another staff member helped us rent a car, the owner I think her name is Beatrice she was so helpful and kind. Everyone here was super attentive and made this place feel very homey. Would absolutely come back if not for Leo alone. Absolute gem of a hotel and gem of people.
Stayed 5 nights in Apr 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Clean, staff extremely friendly and helpful, good location, comfortable room, nice bar!
Stayed 1 night in Sep 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful views
Really friendly staff, really lovely surroundings, really lovely pool with outside toilet/changing area, really yummy breakfast.

8/10 Good

Verified traveler

Liked: Cleanliness
A quiet place in a sleepy town
The Hermitage must have seen better days when families took long holidays in small towns/villages. Today, it is a place with mixed occupancy: some blue-collar workers, few business people, visitors from abroad linking up with relatives living in the area, and very few holiday guests. The room I had was nice, clean, with appropriate furniture including a reasonable bed - except a better desk would have added a lot to the functionality. The wireless internet was stable and working well. In the time I was there (August) many services were not offered and the restaurant was closed on several days - which is a problem because the town is small with very few options for lunch or dinner - and in August most of them are closed, too. The TV had several hundred stations, but I found only one in English. Most of the staff was very friendly and trying to help, but unfortuantely not all. The breakfast was very basic - and I have had better ones in many other Italian hotels aspiring to be at the same level as the Hermitage. Having better coffee would have been great - the aftertaste of the machine-made coffee was not very pleasant.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
A good base if you want to travel Tuscany.
We went to this hotel with the full intention of using this hotel as a base and travelling to different areas using our hire car each day. If that's what you are looking for this hotel is ideal. The location is nice and quiet, a good base to head out to Pisa, Lucca, Florenece, Pistoia etc. Check was quick and easy. Our room was basic but clean and comfortable, nothing flash but that's not what we wanted anyway. The pool area is small but well maintained and with a nice pool. The breakfast is basic but has a decent selection when you consider the rooms are not expensive and the breakfast is included in the price. The evening restaurant served nice food and we found it to be good value for money, although service from one of the waitresses was a little slow! Around the corner from the hotel was a gorgeous Fish and Seafood restaurant and a lovely café/cake shop a short walk away. A cleaner came in each day and all the staff were polite, helpful and courteous. If you don't have a car or are looking for a hotel to lounge in with a bit of luxury then this probably isn't the hotel for you. If however you want a nice, comfortable base while on your travels that won't break the bank then this hotel fits the bill.

10/10 Excellent

american travel, utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice, super price
Hotel was in a great town just outside Florence. Close to excellent dining and the staff was so nice and helpful with how to get around and places to go. Multilingual was a plus as I am not. Top notch

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort