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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property

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Photo gallery for Oaks Cypress Lakes Resort

3 outdoor pools, pool umbrellas, sun loungers
Lobby
2 restaurants, breakfast served
Lobby
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot Tub
  • Bar
  • 24/7 front desk
  • Housekeeping
$124
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Roche Estate
    ‪19 min walk‬
  • Hunter Valley Gardens

Room options

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for One Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa (No Housekeeping Service)

  • 463 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat)

  • 603 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Villa

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 2 Bedrooms, Valley View (Adults Only - No Housekeeping). (Check in at Elysia Wellness Retreat

  • 947 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 1281 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Two Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedroom Villa (No Housekeeping Service)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • 947 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite - Adults only (Check in at Elysia Wellness Retreat)

  • 603 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedrooms Villa

Living area | Flat-screen TV

Two Bedrooms Villa

  • Sleeps 4

One Bedroom Villa

  • Sleeps 2

View all photos for Premier One Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

Premier One Bedroom Villa

  • Sleeps 2

View all photos for Premier Three Bedrooms Villa

Bathroom | Hair dryer, towels, soap, shampoo

Premier Three Bedrooms Villa

  • Sleeps 6

View all photos for One Bedroom Valley Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

One Bedroom Valley Suite (Adults Only)

  • Sleeps 2

View all photos for Two Bedrooms Valley Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

Two Bedrooms Valley Suite (Adults Only)

  • Sleeps 4

View all photos for Premier Two Bedrooms Villa

Private kitchen | Fridge, microwave

Premier Two Bedrooms Villa

  • Sleeps 4

View all photos for Three Bedrooms Villa

In-room safe, desk, laptop workspace, iron/ironing board

Three Bedrooms Villa

  • Sleeps 6

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About this property

Oaks Cypress Lakes Resort

4-star Pokolbin aparthotel walkable to Cypress Lakes Golf and Country Club
2 restaurants, 3 outdoor pools, and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a dining area and a refrigerator, plus a balcony and a flat-screen TV with satellite channels. WiFi, a microwave, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 117 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oaks Cypress Lakes Resort features a golf course, 3 outdoor swimming pools, a hot tub, and a fitness center. Dining is available at one of the aparthotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly aparthotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site, along with a car charging station.

Oaks Cypress Lakes Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Cypress Lakes Bistro & Ba - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro & Ba

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 117 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organized tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from September 1 2025 to September 4 2025 (completion date subject to change). The following areas are affected:
  • Golf course
During renovations, the aparthotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59 per night
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 994 out of 2180 reviews
Rating 8 - Good. 766 out of 2180 reviews
Rating 6 - Okay. 269 out of 2180 reviews
Rating 4 - Poor. 116 out of 2180 reviews
Rating 2 - Terrible. 35 out of 2180 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Edison

Stayed 3 nights in May 2025

10/10 Excellent

Sully

Loved staying here, location was great! Rooms were clean and bedding was comfortable. Sad we didn’t get to stay long enough, and staff was amazing!! Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very comfortable, great staff and great dining options. Excellent location for many wineries.
Stayed 2 nights in May 2025

10/10 Excellent

Janet

Liked: Cleanliness, amenities, property conditions & facilities
Super friendly and helpful staff. Lived the free shuttle down to the main hotel and bistro. Food good. Lively room, comfy bed and beautiful outlook complete with kangaroos.
Stayed 2 nights in May 2025

10/10 Excellent

Rui

Stayed 2 nights in May 2025

10/10 Excellent

Amal

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful staff, very professional and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Priya

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Akshay

Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

paula

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff are warm, friendly and knowledgable about the local area. The verandah is soooo peaceful with nature everywhere. Have to drive to reception n breakfast, but no hassles. The villas have the biggest bathroom ive ever seen, with a beautiful big bath to enjoy. Bed was so comfortable n villa was very clean. Get ready to get fit with the stairs. Will definately stay again and highly recoomend this peaceful resort.
Stayed 2 nights in May 2025

8/10 Good

Brett

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large rooms great view great staff
Stayed 1 night in May 2025

6/10 Okay

Clare

Traveled with partner
Liked: Amenities
Disliked: Property conditions & facilities
Comfortable stay although the rooms need a good makeover.
Stayed 2 nights in Jan 2025

6/10 Okay

Amanda

Traveled with partner
Liked: Cleanliness
Booked to stay at Oaks but was put into Elysia, did not go to hunter valley for an alcohol free vegetarian retreat. Also was raining when we arrived and had to walk to our villa which was not under cover, had to drive to neighbouring resort (oaks) for non vegetarian meal options
Stayed 2 nights in May 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed here a couple years ago, still a nice place to stay and explore the hunter.
Stayed 3 nights in Apr 2025

10/10 Excellent

Brett

Liked: Cleanliness, property conditions & facilities
Beautiful area! Carpet could use a little trim on the edges
Stayed 2 nights in May 2025

10/10 Excellent

Adrian

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff were fantastic
Stayed 1 night in Apr 2025

10/10 Excellent

Jolene

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
We had the 3 bedrooms family apartment and loved it. We have stayed here before. There is a lovely deck to sit out on in the mornings and have breakfast. The kids love the pool, basketball court and tennis court. The location is great because you can walk to the Hunter Valley Gardens in about 20 minutes or drive in 5 minutes. Stayed there for the Easter long weekend so there was more than an hour delay for check-in but we were given a drinks voucher. Will definitely stay here again. The apartments have everything you need to prepare meals.
Stayed 3 nights in Apr 2025

4/10 Poor

Amrita

Liked: Cleanliness
Stayed 2 nights in Apr 2025

10/10 Excellent

Paul

Liked: Cleanliness, property conditions & facilities
Property has magificent views and is in good condition.
Stayed 1 night in Apr 2025

8/10 Good

Jazmin

Traveled with group, Business traveler
CHECK BEFORE YOU BOOK! We booked and received confirmation on accommodation at Oaks Cypress Lakes, only to receive an email from their sister property Elysia Wellness 5 days before the trip advising they were excited for our stay. The room type we selected was NOT at Oaks but at the Elysia Resort - but this was not identified in any initial booking or accom confirmations. Both properties were nice but just be aware as they're two very different places.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fleur

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Incredibly peaceful and serene
Stayed 3 nights in Apr 2025

10/10 Excellent

Simon, Chatswood

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice property away from it all yet just a close drive to golf dining and vineyards
Stayed 2 nights in Apr 2025

8/10 Good

Verified traveler

Traveled with family
Disliked: Cleanliness

Good stay for family but cleanliness could improve

Overall, the Resort was a nice place to stay as a family at a convenient location. However, the cleanliness of our villa (Two Bedroom Premier Villa) was disappointing. The downstairs area (kitchen, dining & living) had a strong mouldy odour, and for a few hours in the evening it smelled like sewage. The couch was dirty and had visible large stains.
Stayed 2 nights in Apr 2025

10/10 Excellent

Dean

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Facilities within the resort make dinning and family activities much easier.
Stayed 1 night in Apr 2025

8/10 Good

Kerry

Traveled with family
Liked: Cleanliness, amenities
Could play golf at the property.
Stayed 2 nights in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Disliked: Room comfort

family overnight

The location and property was good. The comfort score was low due to poor beds. Apartment 533 required single new mattresses in 2nd bedroom. Broken single mattress contributed poor sleep and back pain morning. The poor quality beds doesn't justify the price.
Stayed 1 night in Apr 2025