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Aparthotel

Oaks Cypress Lakes Resort

4.0 star property

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Photo gallery for Oaks Cypress Lakes Resort

Lobby
2 restaurants, breakfast served
Exterior
2 restaurants, breakfast served
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Hot Tub
  • Bar
$131
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
15 Thompsons Road, Pokolbin, NSW, 2320
  • Place, Cypress Lakes Golf and Country Club
    ‪10 min walk‬
  • Place, Hunter Valley Gardens
    ‪14 min walk‬
  • Place, Roche Estate
    ‪19 min walk‬

Room options

View all photos for 1 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 1 Bedroom Premier Villa

Fridge, microwave

1 Bedroom Premier Villa

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Villa

View from room

3 Bedroom Villa

  • 1281 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 2 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 1 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Villa (No Housekeeping Service)

  • 463 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for 2 Bedroom Villa (No Housekeeping Service)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Villa (No Housekeeping Service)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedroom Premier Villa

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Premier Villa (No Housekeeping)

Fridge, microwave

1 Bedroom Premier Villa (No Housekeeping)

  • 947 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for 2 Bedroom Premier Villa (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Premier Villa (No Housekeeping)

  • 969 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Villa, 3 Bedrooms (No Housekeeping)

View from room

Villa, 3 Bedrooms (No Housekeeping)

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites

  • 603 sq ft
  • 1 bedroom
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites

  • 947 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Premium Villa, 3 Bedrooms (No Housekeeping)

In-room safe, desk, laptop workspace, iron/ironing board

Premium Villa, 3 Bedrooms (No Housekeeping)

  • 969 sq ft
  • 3 bedrooms
  • Sleeps 7
  • 3 King Beds OR 6 Twin Beds

View all photos for 1 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Valley View Suite (Adults Only)

  • Sleeps 2

View all photos for 2 Bedroom Valley View Suite (Adults Only)

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Valley View Suite (Adults Only)

  • Sleeps 4

View all photos for Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 1 Bedroom Valley View Suites No Housekeeping

  • 603 sq ft
  • Valley view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

In-room safe, desk, laptop workspace, iron/ironing board

Elysia Wellness Retreat (Adults Only) 2 Bedroom Valley View Suites No Housekeeping

  • 947 sq ft
  • 2 bedrooms
  • Valley view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for 3 Bedroom Premier Villa

Bathroom | Hair dryer, towels, soap, shampoo

3 Bedroom Premier Villa

  • Sleeps 6

1 Bedroom Villa (No Housekeeping Service)

  • Sleeps 3

Premium Villa, 3 Bedrooms (No Housekeeping)

  • Sleeps 7

Elysia Wellness Retreat 1 Bedroom Valley View Suites No Housekeeping

  • Sleeps 2

View all photos for 3 Bedrooms Villa

In-room safe, desk, laptop workspace, iron/ironing board

3 Bedrooms Villa

  • Sleeps 6

View all photos for 2 Bedrooms Villa

Living area | Flat-screen TV

2 Bedrooms Villa

  • Sleeps 4

1 Bedroom Villa

  • Sleeps 2

View all photos for 1 Bedroom Premier Villa

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Villa

  • Sleeps 2

View all photos for 2 Bedroom Premier Villa

Private kitchen | Fridge, microwave

2 Bedroom Premier Villa

  • Sleeps 4

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About this property

Oaks Cypress Lakes Resort

4-star Pokolbin aparthotel walkable to Cypress Lakes Golf and Country Club
2 restaurants, 3 outdoor pools, and a golf course are available at this smoke-free aparthotel. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite. Each apartment provides a dining area and a refrigerator, plus a balcony and a flat-screen TV with satellite channels. WiFi, a microwave, and a ceiling fan are among the other amenities available to guests. Housekeeping is available on request.
Oaks Cypress Lakes Resort offers 122 air-conditioned accommodations with safes and hair dryers. Rooms open to balconies. Accommodations offer separate dining areas. Flat-screen televisions come with satellite channels. Guests can make use of the in-room refrigerators and microwaves.

This Pokolbin aparthotel provides wireless Internet access (speed: 25+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can play rounds at the 18-hole golf course. 3 outdoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a hot tub and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Oaks Cypress Lakes Resort features a golf course, 3 outdoor swimming pools, a hot tub, and a fitness center. Dining is available at one of the aparthotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly aparthotel also offers a seasonal outdoor pool, a terrace, and tour/ticket assistance. Complimentary uncovered self parking is available on site, along with a car charging station.

Oaks Cypress Lakes Resort is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Cypress Lakes Bistro - Overlooking the golf course, this bistro serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered. Reservations are required.

Property amenities

Pool/Spa

  • 3 outdoor pools
  • Hot tub
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: WiFi (AUD 5 per 24-hour period)
  • Available in some public areas: WiFi (AUD 5 per 24-hour period)

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Family friendly

  • Crib: AUD 20 per night

Restaurants on site

  • Cypress Lakes Bistro

Food and drink

  • Microwave
  • Refrigerator

Dining

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; AUD 30 to 35 for adults and AUD 30 to 35 for children
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 59 per night

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with cable/satellite channels

Outdoor areas

  • Balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Conference space
  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a rural location

Things to do

  • 18-hole golf course
  • Bicycle rentals
  • Golf
  • Golf driving range
  • Golf lessons
  • Gym
  • Tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 122 units
  • 2 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Bed sheets changed on request
  • Bicycle rentals
  • Electric car charging station
  • Energy-saving switches in guestrooms
  • Garden
  • Housekeeping (on request)
  • Locally-owned and organized tours and activities
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Policies

Check-in

Check-in time starts at 2 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 30 to 35 for adults, and AUD 30 to 35 for children
  • Fee for in-room wireless internet: AUD 5 per 24-hour period (rates may vary)
  • Fee for wireless internet in public areas: AUD 5 per 24-hour period (rates may vary)
  • Crib (infant bed) fee: AUD 20.0 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Cypress Lakes Pokolbin
Cypress Lakes Resort Pokolbin
Cypress Lakes Hotel Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Cypress Lake Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes
Cypress Lakes Resort
Oaks Cypress Lakes Pokolbin
Oaks Cypress Lakes Resort Pokolbin
Oaks Cypress Lakes Resort Aparthotel
Oaks Cypress Lakes Resort Aparthotel Pokolbin

Oaks Cypress Lakes Resort Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 1018 out of 2213 reviews
Rating 8 - Good. 773 out of 2213 reviews
Rating 6 - Okay. 270 out of 2213 reviews
Rating 4 - Poor. 117 out of 2213 reviews
Rating 2 - Terrible. 35 out of 2213 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Antonio

Traveled with family
Liked: Cleanliness, room comfort

Niece Wedding getaway

Beautiful location, close to many of the popular wineries. Villas were very cozy, spacious and comfy. Shame it was only for a couple of days but will definitely return in the near future.
Stayed 2 nights in Aug 2025

10/10 Excellent

Rod

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was gorgeous, clean and affordable. Staff were very friendly and helpful
Stayed 1 night in Aug 2025

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing place, we have stayed a few times and always love coming here. We stayed at the adults only part which now has there own breakfast which is healthy and delicious. Property around is great and amazing views. We had some neighbors which decided to cook food in their room which brought out some undesirable smells and the staff were very quick to move us away and shut down the cooking. 100% we would be back
Stayed 2 nights in Jun 2025

10/10 Excellent

Sammie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food options staff went above and beyond
Stayed 1 night in Aug 2025

10/10 Excellent

Jason

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Edward

Traveled with family
Liked: Cleanliness, room comfort

Spontaneous Trip Made Special by Emlyn

We had a wonderful, spontaneous trip! What started as a quick lunch to celebrate our 10-year anniversary turned into a weekend getaway. Emlyn, who hosted us, was fantastic and made the experience truly special. She made us feel welcome right away and took the time to explain the resort and its amenities. Top-notch hospitality—she really made our stay memorable!
Stayed 1 night in Aug 2025

10/10 Excellent

Margaret

Traveled with group
Liked: Cleanliness, room comfort
Wonderful from start to finish, excellent staff, dining.
Stayed 2 nights in Aug 2025

8/10 Good

Andrea

Traveled with group
Liked: Cleanliness, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Rajan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great weekend getaway near wineries. Had a wonderful time with the family.
Stayed 2 nights in Aug 2025

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was a lovely & relaxing resort. Food was excellent & kangaroos roaming around the property gave it a relaxing nature to it.
Stayed 2 nights in Aug 2025

10/10 Excellent

Ammanah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantasy views snd friendly staff. Enjoyed the facilities swimming, plunge pool and steam room. Great rooms with excellent view's.
Stayed 2 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Jul 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and helpful staff. Very comfortable accommodation, nice sized pool, warm enough to swim even during the winter.
Stayed 2 nights in Jul 2025

10/10 Excellent

Edward

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The best holiday ever ... ET
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort

An ok but not great stay

A few minor issues but overall a reasonable stay at Cypress Lakes. Dishwasher didn't work, there were crockery items missing and the vibe of the "premium" villa certainly didn't love up to the expected standard.
Stayed 1 night in Jul 2025

8/10 Good

Christy

Traveled with family and small children, Traveled with partner
Liked: Cleanliness
Great location but the rooms (in particular the bathroom) was tired looking.
Stayed 1 night in Jul 2025

10/10 Excellent

Ka Po

Business traveler
Liked: Cleanliness, room comfort
It was amazing experience.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kirrily

Traveled with group
Liked: Cleanliness, room comfort

Great place for friends to meet

We have a great stay. The villa was a great size and the location was excellent. It was cold outside and the fireplace and air cons kept us warm inside.
Stayed 3 nights in Jul 2025

6/10 Okay

Tom

Traveled with family
Liked: Cleanliness
villas were clean. Booking process was abysmal. Wotif far cheaper than direct booking. When i tried direct booking i was directed to a Philippine call centre that wanted to charge me $100 more per night than Wotif. Breakfast was average, coffee from machine was atrocious.
Stayed 2 nights in Jul 2025

10/10 Excellent

Natalee

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We stayed at Elysia Wellness Retreat through Cypress Lakes. Our room was huge and had a beautiful view. The price was great. We ate dinner at Cypress Lakes and it was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

debbi

Stayed 3 nights in Jun 2025

8/10 Good

Romina

Stayed 2 nights in Jun 2025

8/10 Good

Sue

Traveled with family
Liked: Amenities
Disliked: Cleanliness
The whole area where cabins were located was unique in itself. I took a party of 14 there only to find some of the rooms dirty and no eye to detail with cleaning. A unusable wardrobe due to the vacuum cleaner in one side and an ironing board and doona on the other side stopping the doors from even opening. The bathrooms doors were hard to manage. The unit was TIRED there really needs to be an upgrade on all the rooms we all stayed in. The reception area is beautiful and well appointed which is expected when you enter your personal accommodation.
Stayed 2 nights in Jun 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
We had a fantastic time, location is great! Clean place, easy parking, good food
Stayed 3 nights in Jun 2025

10/10 Excellent

Tiara

Stayed 1 night in Jun 2025