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Hotel Insteia

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Insteia

Interior
Exterior
Exterior
Desk, soundproofing, free cribs/infant beds, rollaway beds
Front of property

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Pet friendly
    Pet friendly
  • Room service
    Room service
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Housekeeping
    Housekeeping

Explore the area

Map
Via Annia SS19, Polla, SA, 84035
  • Pertosa Caves
    6 min drive
  • Grotte dell’Angelo
    6 min drive
  • Falesia Atena Lucana
    11 min drive

Room options

View all photos for Standard Twin Room, Non Smoking

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Twin Room, Non Smoking

  • 193 sq ft
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Double or Twin Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Double or Twin Room

  • 96 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Standard Quadruple Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Quadruple Room

  • 194 sq ft
  • Sleeps 5
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Standard Triple Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Triple Room

  • 172 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Single Room

Desk, soundproofing, free cribs/infant beds, rollaway beds

Standard Single Room

  • Sleeps 2
  • 1 Large Twin Bed

Similar properties

Exterior

Marchesina Resort

Pet friendly
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very Good, (73)
The price is $68
per night
$75 total
includes taxes & fees
Dec 7 - Dec 8
Marchesina Resort

About this property

Hotel Insteia

3-star Polla hotel with restaurant
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, 24-hour room service, and an arcade/game room.
Hotel Insteia offers 19 air-conditioned accommodations with bathrobes and hair dryers. 20-inch flat-screen televisions come with digital channels. Bathrooms include bathtubs or showers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Polla hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Onsite uncovered self parking is complimentary.

Hotel Insteia has designated areas for smoking.

Ristorante Hotel Insteia - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ristorante Hotel Insteia

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Free crib
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 1 floor
  • Banquet hall
  • Built in 2009
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 20-inch flat-screen TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Hotel Insteia Polla
Hotel Insteia
Insteia Polla
Insteia
Hotel Insteia Hotel
Hotel Insteia Polla
Hotel Insteia Hotel Polla

Hotel Insteia Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 10 out of 36 reviews" "
Rating 8 - Good. 9 out of 36 reviews" "
Rating 6 - Okay. 10 out of 36 reviews" "
Rating 4 - Poor. 6 out of 36 reviews" "
Rating 2 - Terrible. 1 out of 36 reviews" "

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Bulancea

Disliked: Staff & service, property conditions & facilities
Peccato......!!
Prima di tutto, arrivati ad hotel Insteia siamo indirizzati verso hotel Hermitage senza avere una spiegazione. Arrivati lì, dopo il check in, abbiamo aspettato quasi 2 ore per avere la camera pronta (check in fato alle 15:40!!!!) La camera, con mobili, diciamo, dattati, era abbastanza pulita, però, l'aria condizionata non poteva essere regolata a dovere, (andava a tutta potenza) dunque tutta la notte ho dovuto spegnere e accendere perché, o faceva freddo, o faceva troppo caldo. Insomma, direi che abbiamo passato una poco piacevole esperienza. Devo dire una cosa ;due anni fa, abbiamo prenotato ad Insteia, dove siamo stati alloggiati, e devo dire che siamo stati molto bene. Peccato che non possiamo dire lo stesso anche questa volta.
Stayed 1 night in Aug 2024

10/10 Excellent

Orazio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magnifique
Très bien
Stayed 1 night in Jul 2024

10/10 Excellent

Paolo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Consigliato!
Ambiente pulito e soggiorno piacevole. Gestione familiare. Consigliato!
Stayed 3 nights in Jun 2024

8/10 Good

Gioacchina

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Salvatore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura piacevole e personale molto disponibile.
Stayed 1 night in Oct 2021

4/10 Poor

DOMENICO ANTONINO

Traveled with partner, Traveled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
La pulizia lascia a desiderare come anche gli accessori. Noi eravamo 2 persone e gli asciugamani erano erano solo per 1. L’aria condizionata non funzionava e la disposizione del letto rispetto alla tv era laterale. Ottimo il ristorante
Stayed 1 night in Sep 2021

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service
Personale gentile e attenta alle esigenze del cliente, si mangia molto bene
Stayed 1 night in Aug 2021

10/10 Excellent

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

4/10 Poor

Orazio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très sale
Très sale
Stayed 1 night in Jul 2021

10/10 Excellent

aurelio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

6/10 Okay

Verified traveler

Stayed 1 night in Aug 2020

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Soggiorno per una notte per visitare la Certosa di Padula, albergo collocato vicino l’autostrada facile da raggiungere. Personale cortese è disponibile da ritornarci
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale cordiale, ottimo rapporto prezzo servizio, ristorante ottimo
Stayed 1 night in Aug 2019

6/10 Okay

Giovanna

Disliked: Staff & service, room comfort
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Pulizia discreta, camere ampie, ristorante discreto, ampio parcheggio, vicino all autostrada
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Viaggio con famiglia e bambini
Personale cortese, posizione ottima e struttura nuova.Purtroppo la struttura è lasciata andare perché credo il personale facendo il possibile non può gestire.Pulizia scarsa nelle stanze.
Stayed 1 night in Jul 2018

8/10 Good

Diego, Toscana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Albergo vicino l uscita dell autostrada
Bella camera familiare..siamo stati bene, tutti i confort disponibili..
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel carino, nuovo e pulito
Consiglierei l'hotel ad un amico perché è una struttura nuova, pulita è confortevole per le 3*** con le quali si propone, senza sottovalutare del prezzo conveniente che propongono. Nota di demerito purtroppo per ciò che riguarda la reception, che all'1 di notte era spenta e priva di un receptionist. Credo la struttura si fosse persa la prenotazione, tuttavia mi sento di consigliarla lo stesso perché la gestione è cordiale ed hanno saputo riparare con garbo e senza sottolineare l'errore. Io sono del settore e davanti a certe cose, se sapute gestire chiudo l'occhio ma nonostante ciò consiglierei di fare più attenzione a questi aspetti in quanto strutturali. In sostanza sarebbe un peccato rovinare o farsi rovinare la reputazione per errori banali, pur avendo una struttura valida e competitiva.
Stayed 1 night in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
albergo a 2 passi dall'uscita autostradale
Soggiorno all' insegna della tranquillita' peccato fossi solo di passaggio Colazione sana e abbondante Personale a modo e sempre a disposizione Ampio parcheggio gratuito Posizione strategica a pochi metri dall 'uscita autostradale di polla , dalla magnifica Certosa di San Lorenzo ,convento di sant' Antonio e grotte di pertosa La prossima sosta sara sicuramente all hotel Insteia
Stayed 1 night in Feb 2018

2/10 Terrible

Giovanni, Milano

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sono arrivato alle 10:00 di sera da milano e mi è stato detto che erano spiacenti ma avevano occupato la stanza perchè avevano un ritiro di calcio e mi hanno indirizzato a una struttura fatiscente che ci ha ospitato, senza aria condizionata, e senza lampadine nelle bachur. Letto molle.Non credo avesse stelle.

4/10 Poor

Andrea

Disliked: Cleanliness
Non male la struttura ma a pulizia ZERO!!
Abbiamo soggiornato in questo hotel per una sola notte, arrivando dalla Sicilia e dovendo proseguire per Milano. Poco prima di arrivare abbiamo contattato la struttura indicando che, come scritto anche in fase di prenotazione, saremmo arrivati tardi. Appena giunti la signora alla reception ci ha consegnato le chiavi di una camera che, anche se nuova mostrava una completa mancanza di pulizia. Ragnatele e ragni ovunque, macchie sui comodini ecc ecc. Inoltre nella prima camera l'acqua calda non usciva. Dopo aver contattato la reception è spiegato i problemi riscontrati, c'è stata cambiata la camera e tranne un ragno trovato nella vasca, quest'ultima si presentava molto meglio. Sicuramente per le potenzialità che ha è poco curato.

6/10 Okay

anne

Liked: Cleanliness
Disliked: Room comfort

6/10 Okay

Michele, Bari

L'hotel giusto...nel posto.....giusto
Sono stato in questo hotel solo 1 notte per motivi di lavoro infatti, l'hotel e facile da raggiungere appena fuori dal casello di Polla (SA) della autostrada SA-RC - La ristorazione per me che ho cenato e fatto colazione è alquanto mediocre, camera nello standard delle 3*** mentre il personale è stato molto gentile e cortese. Unica nota negativa che non ho potuto lavorare con il pc, a causa di un wi-fi non funzionante nella mia camera.