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Apartamentos Massol

2.0 star property

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Reception
Apartment, 1 Bedroom, Balcony (main hotel building 50m away) | Balcony
2 outdoor pools, pool umbrellas, sun loungers
Studio, Balcony (main hotel building 50m away) | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry

Explore the area

View in a map
C/ Pere Melià 7, Esquina Vicente Buades, Pollenca, Illes Balears, 7470
  • Place, Pollensa Port
    ‪6 min walk‬
  • Place, Boquer Valley
    ‪8 min walk‬
  • Place, Playa del Port de Pollença
    ‪10 min walk‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony (main hotel building 50m away)

Apartment, 1 Bedroom, Balcony (main hotel building 50m away) | Balcony

Apartment, 1 Bedroom, Balcony (main hotel building 50m away)

  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Sofa Beds

View all photos for Studio, Balcony (main hotel building 50m away)

Studio, Balcony (main hotel building 50m away) | In-room safe, desk, laptop workspace, soundproofing

Studio, Balcony (main hotel building 50m away)

  • 377 sq ft
  • Sleeps 3
  • 2 Twin Beds and 2 Twin Sofa Beds

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About this property

Apartamentos Massol

Pollença aparthotel walkable to Pollensa Port
This aparthotel features 2 outdoor pools, a children's pool, and concierge services. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Each apartment features free WiFi, free wired Internet, and a kitchenette with a refrigerator, a stovetop, and a microwave. Added amenities include a furnished balcony, a flat-screen TV, and an electric kettle. Limited housekeeping is available.
Apartamentos Massol offers 24 air-conditioned accommodations with safes and hair dryers. Rooms open to furnished balconies. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on weekdays only.

2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

Apartamentos Massol features 2 outdoor swimming pools and a children's pool. Public areas are equipped with complimentary wired and wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Pollença aparthotel also offers a terrace, tour/ticket assistance, and a garden. Complimentary self parking is available on site.

Apartamentos Massol has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 8:00 AM and 10:30 AM.

Property amenities

Beach

  • Beach nearby

Pool/Spa

  • 2 outdoor pools
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free offsite parking
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited onsite self parking

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop

Dining

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 4 for children

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Outdoor areas

  • Furnished balcony
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Laptop workspace
  • Meeting rooms

Comfort

  • Air conditioning
  • Fan
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas (fines apply)

Services and conveniences

  • 24-hour front desk
  • Concierge services
  • Housekeeping on weekdays only
  • Local maps
  • Luggage storage
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Things to do

  • Bicycle rentals
  • Children's pool

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 24 units
  • 3 floors
  • Bicycle rentals
  • Built in 1990
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The check-in location differs from the property location; go to: [Aparthotel Flora, c/Méndez Núñez s/n, 07470, Puerto de Pollensa]
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in Breakfast or Half Board rate plans receive meals at Aparthotel Flora. Guests have access to all hotel amenities at Hotel Flora.

Renovations and closures

The property is closed between March 13 and November 7.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May - 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 4 for children
  • Airport shuttle fee: EUR 16 per person (one-way)
  • Airport shuttle fee per child: EUR 16 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number M-A-1706

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Apartamentos Massol Apartment Pollensa
Apartamentos Massol Apartment
Apartamentos Massol Pollensa
Apartamentos Massol Pollensa
Apartamentos Massol Aparthotel
Apartamentos Massol Aparthotel Pollensa

Apartamentos Massol Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 49 out of 85 reviews
Rating 8 - Good. 25 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 0 out of 85 reviews
Rating 2 - Terrible. 2 out of 85 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Liked: Cleanliness, property conditions & facilities
Great apartment and fantastic to have use of the facilities at the hotel next door.
Stayed 9 nights in Aug 2025

8/10 Good

Andrew

Liked: Cleanliness, property conditions & facilities
Nice apartment, very clean. Everything worked that should do. The only criticism would be around the kitchen. The cupboards are poorly laid-out, with the top ones so high that even I struggled to get items from them and I'm six feet tall. There was no oven- something like a Baby Belling, or making the microwave a combination would be useful. Other than that, very nice and we had a great stay.
Stayed 14 nights in Jul 2025

8/10 Good

Emma

Liked: Cleanliness, room comfort

We'll definitely be back but with a few caveats.

Overall it was brilliant. A few minutes walk from the beach, bars and restaurants. At the base of Cap de Formentor for cycling which was a bonus. The room itself had all the necessary utilities, cutlery etc and was always kept very clean. The only troubles we had was the shower overflowed in 2-3 minutes, the walls are paper thin meaning you can hear your neighbours close doors, shower and move items around in the middle of the night. Laundry is also self-service but across the road and costs €4 which isn’t advertised ahead of time. Despite that, we’d absolutely return and enjoyed coming back to a cool room with an air con unit per room!
Stayed 7 nights in Jul 2025

10/10 Excellent

Barbara

Liked: Cleanliness, room comfort

A Perfect and quiet getaway

We were really pleased in our decision to stay at the Massol Apartments. The accommodation was perfect for our needs and the pool area was always clean and tidy with loungers available throughout the day. From checking in to leaving the staff were friendly and helpful. Shops, restaurants and the beach are only a short walk away along with the bus station if you are wanting to use public transport. We would definitely recommend the Massol to family and friends.
Stayed 5 nights in Jul 2025

10/10 Excellent

Sally Jessica

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The apartments are well located, approximately a 5 minute walk to the beach with lots of shops around. The pool area is small, but it was never busy and there were always plenty of places to sit. We often had the pool to ourselves. The surrounding area is safe and the apartments are in a gated complex. We would definitely book again as the apartments were comfortable and had everything we needed.
Stayed 7 nights in Jun 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 7 nights in Jun 2025

10/10 Excellent

Emma

Liked: Cleanliness, property conditions & facilities
This complex was family oriented, not too loud with great food and great facilities. Would recommend
Stayed 4 nights in May 2025

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, property conditions & facilities
Beautiful little place. Great pool! Clean and tidy with useful appliances in the kitchen. Spacious balcony. And comfortable beds. Sofa beds in the bedroom only suitable for people under 6ft!
Stayed 2 nights in Oct 2024

8/10 Good

DEAN

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

hishmat

Liked: Cleanliness, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Meghan

Liked: Cleanliness, room comfort

Great location and very comfortable

The checkin location was not so clear on the booking, however when we arrived they did have signs but would have appreciated the direction before arrival. Kettle was broken but when I went to the front desk he ran in all directions to get me one. So appreciated
Stayed 2 nights in Sep 2024

8/10 Good

Neil

Liked: Cleanliness, property conditions & facilities
Stayed 15 nights in Aug 2024

10/10 Excellent

Florence

Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2024

8/10 Good

Aoife

Liked: Cleanliness, property conditions & facilities
The apartments are spacious but with basic facilities however the location is fantastic and the staff are very helpful and friendly.
Stayed 9 nights in May 2024

10/10 Excellent

Colin

Stayed 5 nights in May 2024

10/10 Excellent

Georgina

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 9 nights in May 2024

10/10 Excellent

Roger

Liked: Cleanliness, room comfort

Awesome stay

Perfect accommodation for my stay while cycling, couldnt have done more to be helpful
Stayed 6 nights in Sep 2023

10/10 Excellent

Stuart

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely spot within 10 mins of the beach
Stayed 4 nights in Sep 2023

8/10 Good

Jennifer

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we were happy with apartment, it was basic but had everything we needed. I found the bed a little firm for my personal preference
Stayed 5 nights in Aug 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2023

10/10 Excellent

Michael

Liked: Cleanliness, room comfort

Great value and spotlessly clean

Considering the price, I wasn’t sure what the accommodation would be like. However, we were definitely not disappointed. The apartment was spotlessly clean, had everything we could wish for, was in a quiet location yet only minutes from the promenade, bars and restaurants. Lots of free parking spaces available directly outside the property. The check in / check out process was very easy and quick. A small but lovely pool area as well to relax and cool down in! Would most definitely recommend staying in these apartments.
Entrance to apartments
Stayed 3 nights in Jul 2023

8/10 Good

Philip

Liked: Cleanliness, room comfort
Stayed 7 nights in Jul 2023

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Quiet location around a 5-10 minute walk to the beach and restaurants. Everything you need in a self catering holiday. The staff were very friendly and helpful. 5stars.
Stayed 5 nights in Jul 2023

8/10 Good

Arnold

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2023