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Hotel Sudu Araliya

3.5 star property

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Photo gallery for Hotel Sudu Araliya

Outdoor pool
Suite with Lake View | In-room safe, desk, bed sheets
In-room safe, desk, bed sheets
Garden
View from property

Reviews

7.0 out of 10
Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Pool
  • Breakfast available
  • Room service

Explore the area

Map
New Town, Polonnaruwa, North Central Province, 51000
  • Parakrama Samudra
    ‪1 min walk‬
  • Polonnaruwa Archaeological Museum
    ‪4 min drive‬
  • Hatadage
    ‪4 min drive‬
  • Sigiriya (GIU)
    ‪74 min drive‬

Room options

View all photos for Deluxe Double Room, 1 Double Bed, Lake View

Deluxe Double Room, 1 Double Bed, Lake View | In-room safe, desk, bed sheets

Deluxe Double Room, 1 Double Bed, Lake View

  • 260 sq ft
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room | In-room safe, desk, bed sheets

Deluxe Single Room

  • 260 sq ft
  • Lake view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite with Lake View

Suite with Lake View | In-room safe, desk, bed sheets

Suite with Lake View

  • 840 sq ft
  • Lake view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | In-room safe, desk, bed sheets

Deluxe Triple Room

  • 405 sq ft
  • Lake view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Suite with Lake View

  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Single Room

In-room safe, desk, bed sheets

Deluxe Single Room

  • Sleeps 1
  • 1 Queen Bed

Deluxe Double Room, 1 Double Bed, Lake View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

EKHO Lake House Polonnaruwa

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (50)
The price is $224
per night
$293 total
includes taxes & fees
Feb 21 - Feb 22
EKHO Lake House Polonnaruwa

About this property

Hotel Sudu Araliya

3.5-star Polonnaruwa hotel with restaurant
This hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Hotel Sudu Araliya offers 104 air-conditioned accommodations with safes and complimentary bottled water. LED televisions come with cable channels.

Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and ceiling fans. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Ayurveda, Unani Retreat and Spa. Services include massages. The spa is equipped with a sauna and a steam room. The spa is open daily.
In addition to a full-service spa, Hotel Sudu Araliya features an outdoor pool and a sauna. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wired and wireless Internet access.

This 3.5-star property offers access to a business center and a meeting room. This family-friendly hotel also offers a children's pool, a fitness center, and spa services. Complimentary self parking is available on site.

Hotel Sudu Araliya has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Lake View Restaurant - Overlooking the garden, this restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Lake View Restaurant

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free babysitting
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 11 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 30
  • Christmas Eve (24 December) Gala Dinner per child: USD 15 (from 6 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 30
  • New Year's Eve (31 December) Gala Dinner per child: USD 15 (from 6 to 12 years old)

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Sudu Araliya Polonnaruwa
Hotel Sudu Araliya
Sudu Araliya Polonnaruwa
Sudu Araliya
Sudu Araliya Hotel
Hotel Sudu Araliya Hotel
Hotel Sudu Araliya Polonnaruwa
Hotel Sudu Araliya Hotel Polonnaruwa

Hotel Sudu Araliya Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 12 out of 40 reviews
Rating 8 - Good. 10 out of 40 reviews
Rating 6 - Okay. 10 out of 40 reviews
Rating 4 - Poor. 2 out of 40 reviews
Rating 2 - Terrible. 6 out of 40 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

8.8/10

Amenities

7.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rajeev

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice quiet place near a lake
Stayed 1 night in Jan 2024

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel great Staff
Great staff and fab hotel. Nothing was too much trouble
Stayed 1 night in Oct 2023

6/10 Okay

Shantanu

Traveled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Air conditioning is okay. Dinner is very good.
Stayed 1 night in Nov 2019

2/10 Terrible

Alexandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Poor value and limited (not good) food choice!
The hotel looked promising upon arrival, with a big open reception housing many elephants. However, the 'hot' buffet food was cool, the salads were warm, the breakfast fruit juice dispensers were dirty with lots of fruit flies evident. The range of food was 95% spicy and not geared for western tastes. The shower gave only cold water. We were woken with maintenance drilling at 7.45am.Not that close to Kaudella NP. It was not all bad though...there was a good view of the lake and monkeys in the close by trees. Massage excellent value, but Hotel Not good value at £67 half board; beers were also expensive at around 750 Rs for 625ml bottle.
Stayed 1 night in Mar 2018

6/10 Okay

Suku, Toronto

Liked: Cleanliness
Beautiful surroundings; pity about the condition
Very convenient base for visiting Polonnaruwa sights. Beautiful surroundings and well kept grounds, Can't say that about the condition of the rooms ..... but they were adequate for a 1 night stay. Restaurant seemed to cater to large tour groups.
Stayed 1 night in Feb 2018

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Very disappointed.
Have to change 3times room. Booked for lake view. At the end got nothing. Toilet & shower was dirty. Bed was with poky springs. Only the staffs are good & friendly.
Stayed 2 nights in Dec 2017

6/10 Okay

Kim, Singapore

I chose this hotel because it said all rooms with lake view. Mine was facing a field with a tiny view of the lake at the corner. I requested for high floor but got the 1st floor. According to the reception, all rooms fully booked, but during dinner, there were only about 12 people. The car park had only 6 vehicles. Room is big. Tv small with wires exposed. The lights are of 2 colours, warm and white; looks like they ran out of the same colour lights. Hotel under renovation. Bathroom - a yucky smell coming from the drain near the washbasin. After pouring water into it and leaving the extractor fan on, the smell dissipated. No shower gel. Nice hot water. Electric power was interrupted a few times which stopped the A/C. Wifi is out of range in the end rooms. Even then, wifi does not automatically connects when in range. Dinner buffet quite a good spread. The French onion soup and kottu were good. Flies in the open restaurant. Sprawling grounds - good for kids to run around. There were big red ants though. A good size Swimming pool. The back of the hotel faces the lake and one can see elephants and buffaloes in the distance. Peaceful. Some staff have Pinkerton Syndrome.
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel with great view
This hotel located on center of the historical site. All places are in waking distance. Hotel staff were very helpful and friendly. Even chef offered to prepare a special meal for kid without any additional fee.
Stayed 1 night in Nov 2017

6/10 Okay

Carol , Melbourne Australia

Liked: Cleanliness, staff & service, room comfort
Nice place to spend a day ir two.
I have to say we were a little disappointed with our stay. The website stated that the hotel had 5 restaurants and several pools. The hotel had only one restaurant, which served a variety of cuisines, and the food was very nice, but we expected to have a variety of places to try, not just one! Also, there was only one pool and a childrens small pool. Very nice pool, but again, only one! Please be more careful with how you advertise accommodation. The staff really make the place....without thir efforts it would not be a pleasant stay, so they are to be commended.
Stayed 7 nights in Sep 2017

8/10 Good

Adrian

Liked: Staff & service
Great hotel with small improvements needed
Great location and excellent staff. Only let down was lack of housekeeping which had to be requested in the evening. Also tea and coffee facilities were provided with a UK plug but no adaptor, could only use as we had an adaptor. Breakfast was fantastic buffet and pool excellent.
Stayed 2 nights in Aug 2017

10/10 Excellent

Lalantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

8/10 Good

Maha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Nice place by The Lake
Very quite and serene

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Calm place to stay
First of all thank you very much hotel staff.they are very friendly always they are with smiling face. Manager mr.vijitha is really friendly.this hotel is nice to stay.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel location with pool and garden
Excellent hotel location with stunning pool and gardens on the lake and good walk from the hotel. Our only downside is that the hotel is accommodating large groups and is proposing breakfast and dinner buffets which are only proposing very basic food (and there is no other nearby alternative option).

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, room comfort
Very pleasant hotel
We stayed five-nights at Sudu Araliya Hotel in a deluxe room with lake views. First I will mention the issues we encountered. They are: • Pipes leak when draining a full basin • Problems with shower drain, causing shower to overflow • Several light bulbs blown • Dodgy kettle with warped lid • Room safe not secured to wall or anything. Can be carried off. • Light switches in awkward position, between 2 beds Now for the positives: • Every single staff member we encountered was absolutely amazing. They were polite, friendly, welcoming, and treated us with such respect. This made our stay at this hotel very pleasant indeed. • The location of the hotel was fabulous in that every evening you could see one or several Elephants across the lake. The proximity to the lake meant that sitting outside was a very peaceful and pleasant experience. • The Sri Lankan food was very good and much appreciated. Also the Executive Chef was very accommodating and tried to please us by providing us with our requests. • The room was cleaned very well and I am a fully cleaner. It was a very memorable experience and a very comfortable stay and therefore we will definitely be rebooking this hotel again, when we visit Polonnaruwa.

4/10 Poor

KT, Melbourne

Liked: Staff & service
Disliked: Cleanliness, room comfort
Nice location but the place needs updating
We booked two rooms through Wotif. It was on a promotion. We got there and got two smelly rooms! The smell was coming from the bathroom. Got maintenance to have a look and the answer was that the rooms we were given haven't been used for a long time!! It seems that when you book online and if it is on promotion then you get allocated the worst rooms in the hotel. This is not the first time I noticed this in this trip to Sri Lanka. After speaking to the front desk they gave us another room. It wasn't smelly ....... I must say the staff was fantastic. They were friendly and the service was good.

2/10 Terrible

b.a.i.k balasooriya

Disliked: Staff & service

6/10 Okay

Michiel, Netherlands

Liked: Staff & service
Big hotel on a nice spot
Professional staf, rooms oké, breakfast poor, swimmingpool great, location close to the lake nice.

6/10 Okay

Mahinda, Colombo Sri Lanka

Hotel in Polonaruwa
This Hotel is one of the largest in the area. Compared to other properties in the region this Hotel is more affordable and essentially you get what you pay for. The rooms are fairly modest but adequate. One must bear in mind that Polonnaruwa is a far away from the capital of Colombo. Considering the remote area one would not find well trained staff.

10/10 Excellent

Nadun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with lake view
Nice hotel with good staff. All of our inquiries were addressed swiftly and did their best to keep guests happy.

6/10 Okay

Verified traveler

Good for budget
It might be slightly over priced but the food and fasciitis in that area is hard to find. So I would consider this hotel again if I am struggling to find another place in that area.

2/10 Terrible

GT , Melbourne

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Run down, poor service
Please stay away from this hotel. Our room was not ready till 4, they did not provide Towels and toilet paper at the start and we had to ask a few times. The food is catered only to the local folks. The staff have no idea what they are doing. The rooms are very run down. Only positive is the dinning area and the view from there.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020