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Aloft Ponce Hotel & Casino

3.5 star property

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Photo gallery for Aloft Ponce Hotel & Casino

Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished
2 outdoor pools
Lobby
Panoramic Suite, 1 King Bed, Balcony (Urban) | In-room safe, individually decorated, individually furnished
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Breakfast available
  • Parking included

Explore the area

Map
Street No 2 KM 228.9, Ponce
  • Parque de la Ceiba
    ‪2 min drive‬
  • Museo de Arte de Ponce
    ‪2 min drive‬
  • Museum of the Ponce Massacre
    ‪3 min drive‬
  • Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Panoramic Suite, 1 King Bed, Balcony, View (Urban)

Panoramic Suite, 1 King Bed, Balcony (Urban) | In-room safe, individually decorated, individually furnished

Panoramic Suite, 1 King Bed, Balcony, View (Urban)

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds, Non Smoking

aloft, Room, 2 Queen Beds, Non Smoking | In-room safe, individually decorated, individually furnished

aloft, Room, 2 Queen Beds, Non Smoking

  • 320 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Terrace (Savvy)

Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Terrace (Savvy)

  • 850 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Room, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 1 King Bed, Non Smoking

  • 380 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for aloft, Room, 1 Queen Bed, Non Smoking

aloft, Room, 1 Queen Bed, Non Smoking | In-room safe, individually decorated, individually furnished

aloft, Room, 1 Queen Bed, Non Smoking

  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About this property

Aloft Ponce Hotel & Casino

3.5-star Ponce hotel with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has 2 outdoor pools and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, a microwave in a common area, a 24-hour front desk, and gift shops/newsstands are onsite. Housekeeping is available once per stay.
Aloft Ponce Hotel & Casino offers 151 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided once per stay.
2 outdoor swimming pools are on site.
Dining is available at one of the hotel's 4 restaurants. Public areas are equipped with complimentary wireless Internet access. Aloft Ponce Hotel & Casino features 2 outdoor swimming pools. 2 meeting rooms are available. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Ponce hotel also offers a casino, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Aloft Ponce Hotel & Casino is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Aloft Ponce Hotel & Casino has 4 restaurants on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.95 per person
  • 4 restaurants

Restaurants on site

  • Hard Rock Cafe
  • Nook Restaurant
  • RE:FUEL BY ALOFT
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • Casino

Family friendly

  • 2 outdoor pools
  • Free crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Airport shuttle fee: USD 20 per person (one-way)
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Aloft Ponce
Aloft Ponce Hotel Casino
Aloft Ponce & Casino Ponce
Aloft Ponce a Marriott Hotel
Aloft Ponce Hotel & Casino Hotel
Aloft Ponce Hotel & Casino Ponce
Aloft Ponce Hotel & Casino Hotel Ponce

Aloft Ponce Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 583 out of 1000 reviews
Rating 8 - Good. 200 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 53 out of 1000 reviews
Rating 2 - Terrible. 49 out of 1000 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NICOLE M

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast buffet needed more help and keeping up with items that were out to long and replacing foods. We went to Breakfast at 9, no scrambled eggs, no sausage links, potatoe wedges soft and stuck together, no cups for juice, no waffles, items were cold. .
Stayed 4 nights in Nov 2024

10/10 Excellent

JUAN

Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Rolando, Trujillo Alto

Liked: Cleanliness, staff & service, property conditions & facilities
Good overall experience
Stayed 2 nights in Nov 2024

10/10 Excellent

Christhoffer J

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with fun activities
Stayed 2 nights in Oct 2024

10/10 Excellent

Tischa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is well maintained and the staff is extremely friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The people and the location are great Unfortunately walls are thin and could hear the casino games all night l. Multiple Cars reving their engines late into the night 2am & 8am and vaccum cleaners in other rooms
Stayed 2 nights in Nov 2024

10/10 Excellent

Jomar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La pase bien hay muchas cosas para hacer
Stayed 2 nights in Nov 2024

10/10 Excellent

Yoel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good and cool
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Stayed 1 night in Oct 2024

8/10 Good

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Have a lot of things to eat and do close by the hotel
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
AC at 18C & locked. Only change to 20C. Too COLD!!
The hotel and its employees were great. The issue I had was the temp of the room was at 18C/64F. I called and no one came to change it. I went downstairs to the front desk and I person came. He indicated to me that the highest he can program the room temp was 20C/68F. I told him this was still to cold. He told me that he could not raise it more due to rules because then issues would arise of condensation. This situation made my night very uncomfortable. That is too cold, 68F/20C for me. I will no return with these types of rules on regulating the room temperature of my room which I pay to have a pleasant night of sleep at a room temperature that I decide.
Stayed 1 night in Oct 2024

10/10 Excellent

German

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. I love it. I will come back
Stayed 2 nights in Oct 2024

8/10 Good

Kendra

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

10/10 Excellent

Silkia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espectacular!
Stayed 1 night in Aug 2024

4/10 Poor

Carlos

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Omar

Liked: Staff & service, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Ivette

Liked: Cleanliness, staff & service, property conditions & facilities
Property is safe, location is centralized and accessible.
Stayed 2 nights in Oct 2024

10/10 Excellent

Carlos, Miami

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Stayed 1 night in Oct 2024

10/10 Excellent

Kelvin

Stayed 1 night in Sep 2024

10/10 Excellent

Edilberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and staff!
Stayed 2 nights in Oct 2024

6/10 Okay

AMARILIS

Liked: Cleanliness, staff & service
Servicio al cliente excelente!! El área de la piscina está bastante descuidada, sillas de descanso rotas y con mucha suciedad 😔
Stayed 1 night in Oct 2024