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Aloft Ponce Hotel & Casino

3.5 star property

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Photo gallery for Aloft Ponce Hotel & Casino

Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished
View from property
2 outdoor pools
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
$178
includes taxes & fees
Apr 19 - Apr 20

Explore the area

View in a map
Street No 2 KM 228.9, Ponce
  • Place, Museo de Arte de Ponce
    ‪2 min drive‬
  • Place, Parque de Bombas
    ‪2 min drive‬
  • Place, Plaza of Delights
    ‪2 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • 500 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | In-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 380 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

8.4 out of 10
Very good
(18 reviews)
  • 400 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Panoramic Suite, 1 King Bed, Balcony (Urban)

Panoramic Suite, 1 King Bed, Balcony (Urban) | In-room safe, individually decorated, individually furnished

Panoramic Suite, 1 King Bed, Balcony (Urban)

10.0 out of 10
Exceptional
(2 reviews)
  • 550 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.4 out of 10
Very good
(22 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 2 Queen Beds

aloft, Room, 2 Queen Beds | In-room safe, individually decorated, individually furnished

aloft, Room, 2 Queen Beds

8.6 out of 10
Excellent
(80 reviews)
  • 320 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Terrace (Savvy)

Suite, 1 Bedroom, Terrace (Savvy) | In-room safe, individually decorated, individually furnished

Suite, 1 Bedroom, Terrace (Savvy)

  • 850 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for aloft, Room, 1 Queen Bed

aloft, Room, 1 Queen Bed | In-room safe, individually decorated, individually furnished

aloft, Room, 1 Queen Bed

9.4 out of 10
Exceptional
(71 reviews)
  • 300 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About this property

Aloft Ponce Hotel & Casino

3.5-star Ponce hotel with 4 restaurants
Along with 4 restaurants, this smoke-free hotel has 2 outdoor pools and a casino. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a microwave in a common area, and a 24-hour front desk are onsite. Housekeeping is available once per stay.
Aloft Ponce Hotel & Casino offers 151 air-conditioned accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 55-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, complimentary toiletries, and hair dryers. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Cribs/infant beds (complimentary) and rollaway/extra beds (surcharge) are also available. Housekeeping is provided once per stay.
2 outdoor swimming pools are on site along with a 24-hour fitness center.
Dining is available at one of the hotel's 4 restaurants. Public areas are equipped with complimentary wireless Internet access. Aloft Ponce Hotel & Casino features 2 outdoor swimming pools and a 24-hour fitness center. 2 meeting rooms are available. This Ponce hotel also offers a casino, multilingual staff, and gift shops/newsstands. Complimentary self parking is available on site.

Aloft Ponce Hotel & Casino is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 11:00 AM.
Aloft Ponce Hotel & Casino has 4 restaurants on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: USD 16.95 per person
  • 4 restaurants

Restaurants on site

  • Hard Rock Cafe
  • Nook Restaurant
  • RE:FUEL BY ALOFT
  • W XYZ Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Casino

Family friendly

  • 2 outdoor pools
  • In-room crib
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Shared microwave

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Stair-free path to entrance
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Banquet hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from December 22 2025 to April 30 2026 (completion date subject to change). The following areas are affected:
  • Exterior
  • Parking area

Alternate facilities will be available offsite during the renovation.

Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 16.95 per person
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 8:00 AM to 10:00 PM

Property is also known as

Aloft Ponce
Aloft Ponce Hotel Casino
Aloft Ponce & Casino Ponce
Aloft Ponce a Marriott Hotel
Aloft Ponce Hotel & Casino Hotel
Aloft Ponce Hotel & Casino Ponce
Aloft Ponce Hotel & Casino Hotel Ponce

Aloft Ponce Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 722 out of 1178 reviews
Rating 8 - Good. 237 out of 1178 reviews
Rating 6 - Okay. 127 out of 1178 reviews
Rating 4 - Poor. 49 out of 1178 reviews
Rating 2 - Terrible. 43 out of 1178 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Mingjiang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Okay
Stayed 1 night in Jan 2026

10/10 Excellent

ERIC

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Super modern and great staff
Stayed 1 night in Jan 2026

10/10 Excellent

Angélica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fue una experiencia inolvidable… a mi y mi esposo nos encantó, la comida de los restaurantes estaban muy ricas y los postres también. Todo el servicio los empleados fueron muy atentos. Volveré en otra ocasión.
Stayed 1 night in Jan 2026

10/10 Excellent

Chloe

Liked: Staff & service
Stayed 1 night in Jan 2026

8/10 Good

Luz del Pilar

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Well
Stayed 1 night in Jan 2026

10/10 Excellent

Nayda

Liked: Cleanliness
Stayed 1 night in Jan 2026

2/10 Terrible

Luis

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
My experience was horrendous. The property is not up to par and the pools are not convenient. Twrrible stay. Manager is limited to what he can do but he did try.
Stayed 7 nights in Dec 2025

6/10 Okay

Danitza

Traveled with family
Disliked: Cleanliness
Stayed 1 night in Jan 2026

6/10 Okay

Danitza

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
La limpieza puede ser mejor, los empleados pueden ser mas cordiales, el desayuno lo pueden elevar al siguiente nivel son cosas pre-calentadas, lo de pet-friendly tiene sus pro y contras, porque los que no vamos con mascotas tenemos que escuchar todo el dia la mascota ladrando mientras sus dueños de van y no los atienden.
Stayed 3 nights in Jan 2026

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities
Great facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Yvette

Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel and had on site restaurants we didn’t even have to leave our hotel. Hard rock restaurant had really good food and amazing huge ice cream dessert options.
Stayed 2 nights in Dec 2025

10/10 Excellent

Suzette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service! I enjoyed the activity of new years eve. Also, the breakfast was good
Stayed 1 night in Dec 2025

10/10 Excellent

Mario, canovanas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nothing else
Stayed 2 nights in Dec 2025

6/10 Okay

Jonathan

Traveled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Ac was good on the cool side. But you cannot change it.
Stayed 3 nights in Dec 2025

10/10 Excellent

geovi

Traveled with family
Liked: Cleanliness, staff & service, amenities
Customer service excellence.
Stayed 2 nights in Dec 2025

4/10 Poor

Miryana

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
We were in town for a funeral, we were exhausted and checked in late only to be given a room on the second floor directly on top of a club or bar with loud music. When we opened the door of the room, the music was equally loud as if we were in the actual club… absolutely ridiculous! We immediately went downstairs & the front desk was very helpful in switching us to another room in a higher floor. While staying there overnight, we realized how poorly this hotels was built, everything from decoration to construction is cheap and rundown even though the hotel is still relatively new. It’s always easy to tell the quality of a hotel looking at the towels and I’ve never seen worse… I’ve traveled extensively. One last thing that I want to point out is how absolutely ridiculous is that you cannot change the temperature in the room yourself but you depend on calling the front desk & then having someone come over to manually change it because the AC controls are locked… I had never encountered that issue in my entire life while visiting a hotel. Of course the room also had a loud fridge that woke me up anytime the motor started or stopped and of course there were cars going up and down the street accelerating loudly and with loud music. A truly terrible experience!
Stayed 1 night in Dec 2025

8/10 Good

Priscila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy contentos con la estadía, solo que el cuarto que nos tocó se escuchaba todo lo que pasaba en el pasillo. Por todo lo demás, excelente!
Stayed 2 nights in Dec 2025

10/10 Excellent

Emmanuel

Stayed 2 nights in Dec 2025

10/10 Excellent

Jaqueline

Stayed 1 night in Dec 2025

10/10 Excellent

JAVIER RAMOS

Stayed 4 nights in Dec 2025

10/10 Excellent

Vilmary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yo no desayune en el hotel, todo lo demas estuvo perfecto.
Stayed 2 nights in Dec 2025

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente, buenas atención y limpieza
Stayed 1 night in Dec 2025

6/10 Okay

Kryzia

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Durante mi estadía tuve varias situaciones incómodas que considero importante mencionar para futuros huéspedes. Primero, las máquinas de hielo no estaban funcionando en ningún piso, ya que las tenían apagadas. Yo me hospedé en el tercer piso y tenía que bajar hasta el primer piso para conseguir hielo, lo cual fue bastante inconveniente. El baño tiene un diseño poco práctico. El inodoro está separado del área de la ducha, lo que obliga a ducharse en un espacio y luego caminar al otro para vestirse. Esto se vuelve aún más incómodo porque el aire acondicionado no se puede apagar ni ajustar a una temperatura más cálida. La combinación de salir mojado de la ducha y pasar a un área fría provoca cambios bruscos de temperatura, lo que puede causar resfriados o malestar. El televisor del cuarto está ubicado en un ángulo que solo permite verlo desde una de las camas. El huésped que duerme en la otra cama no puede disfrutar del TV, lo cual es un detalle importante en habitaciones compartidas. El estacionamiento fue una de las peores experiencias. En ninguna parte de la página de Expedia se informa que el hotel tiene una construcción en proceso, lo que hace que el estacionamiento quede muy lejos del edificio. Entiendo que esta información no se destaque para no perder clientes, pero debería ser transparente. Además, aunque supuestamente el horario de trabajo comienza a las 9:00 a. m., el ruido de la construcción empieza desde las 6:30–7:00 a. m., afectando seriamente el descanso.
Stayed 2 nights in Dec 2025

8/10 Good

Rosa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
El staff muy amable, buen ambiente.
Stayed 2 nights in Dec 2025

10/10 Excellent

Felix

Stayed 2 nights in Dec 2025