Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Outdoor pool
Exterior
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service
  • Breakfast available

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Parque de Bombas
    ‪7 min drive‬
  • La Guancha
    ‪8 min drive‬
  • El Museo Castillo Serralles
    ‪11 min drive‬
  • Ponce (PSE-Mercedita)
    ‪15 min drive‬

Room options

Standard Room, 1 King Bed, City View

  • 336 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Pool View

  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool Access

  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Pool View

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ponce & Tropical Casino by IHG

3.5-star Ponce hotel with private balconies
This smoke-free hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and a business center. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino by IHG offers 116 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ponce & Tropical Casino by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 1240 square feet (112 square meters) include conference space. This Ponce hotel also offers a casino, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Ponce & Tropical Casino by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square feet of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1007 reviews
Rating 8 - Good. 241 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 52 out of 1007 reviews
Rating 2 - Terrible. 36 out of 1007 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Beautiful view and very nice large pool. Excellent customer service especially at the restaurant. Should have a little bar for drinks in pool area but other than that it’s excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Ariel, San Juan

Stayed 1 night in Dec 2024

2/10 Terrible

Norma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Luis, Winchester

Stayed 1 night in Dec 2024

10/10 Excellent

Mayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was good and clean good service. If I have to tell something to improve will be vendig machine for water and soda and one mini microwave to preheat food thar customer have. I only see the microwave in breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Jaime

Liked: Property conditions & facilities
Stayed 8 nights in Dec 2024

10/10 Excellent

Ivonne

Stayed 1 night in Dec 2024

10/10 Excellent

Haidelys

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at Holiday inn and love everything rooms , staff , service. I will be back.
Stayed 3 nights in Dec 2024

10/10 Excellent

Agnes

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Muy buen hotel Limpio personal muy amable
Stayed 2 nights in Dec 2024

10/10 Excellent

Aurea R

Liked: Property conditions & facilities
The view
Stayed 2 nights in Dec 2024

10/10 Excellent

HAMIDREZA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for family
Stayed 1 night in Dec 2024

8/10 Good

William

Stayed 1 night in Dec 2024

8/10 Good

Lilvette, Cayey

Stayed 1 night in Dec 2024

8/10 Good

Alberto

Stayed 1 night in Dec 2024

10/10 Excellent

Gloria

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and eager to help
Stayed 1 night in Dec 2024

10/10 Excellent

Luis, Winchester

Stayed 2 nights in Dec 2024

10/10 Excellent

Emerita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place
Stayed 1 night in Dec 2024

10/10 Excellent

luz

Liked: Cleanliness, staff & service, property conditions & facilities
Property well maintain have been staying here for years
Stayed 4 nights in Dec 2024

10/10 Excellent

Selvakumar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 1 night in Dec 2024

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent
Stayed 1 night in Dec 2024

8/10 Good

Harikumar

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice ocean facing property. Only two issues. Issuing the room key card was delayed due to a system glitch and the breakfast was average. Otherwise a great hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Carlos A

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

LUISA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My 47th anniversary.
Amaizing experience!
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 3 nights in Dec 2024

10/10 Excellent

Loren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024