Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Outdoor pool
Breakfast and dinner served
Exterior
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service
$146
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
3315 Ponce By Pass, Ponce, 00728
  • Place, Vicens Coliseum
    ‪7 min drive‬
  • Place, Montaner Stadium
    ‪8 min drive‬
  • Place, Plaza of Delights
    ‪10 min drive‬
  • Airport, Ponce (PSE-Mercedita)
    ‪20 min drive‬

Room options

Standard Room

9.4 out of 10
Exceptional
(15 reviews)
  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(50 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(11 reviews)
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 336 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(16 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Ponce & Tropical Casino by IHG

3.5-star Ponce hotel with private balconies
This smoke-free hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and a business center. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ponce & Tropical Casino by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 1240 square feet (112 square meters) include conference space. This Ponce hotel also offers a casino, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Ponce & Tropical Casino by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square feet of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 649 out of 1015 reviews
Rating 8 - Good. 210 out of 1015 reviews
Rating 6 - Okay. 78 out of 1015 reviews
Rating 4 - Poor. 42 out of 1015 reviews
Rating 2 - Terrible. 36 out of 1015 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heavenly House

Stayed 1 night in Aug 2025

10/10 Excellent

Dixie, Columbia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worked well for a week-long work trip.
Stayed 6 nights in Aug 2025

10/10 Excellent

Edwin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Felix

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room
Stayed 2 nights in Aug 2025

10/10 Excellent

CARMEN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was awesome. They shared great greetings. I will definitely be back.
Stayed 2 nights in Aug 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was excellent, pretty and quiet. Thanks
Stayed 1 night in Aug 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best views and its remodel every I came in contact with. worker super nice and helpful. Thank you
Stayed 2 nights in Aug 2025

10/10 Excellent

Alexis

Stayed 2 nights in Jul 2025

10/10 Excellent

Julianne, Toa Baja

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean and peacefull, and the staff were very polite.
Stayed 1 night in Aug 2025

10/10 Excellent

nanette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Edwin De

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

jaime

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Dulce

Stayed 1 night in Aug 2025

10/10 Excellent

Manuel, Mount Vernon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this location other times... I also stay at many other higher-end hotels around the country... I must say that this hotel easily holds up to many of the same standards as any five-star hotel..
Stayed 2 nights in Aug 2025

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Eva M

Liked: Cleanliness, staff & service, property conditions & facilities
Since I walk in to the hotel was amazing. I felt the great carisma of the front receptionist. Thank you for The amazing 3 days
Stayed 2 nights in Aug 2025

10/10 Excellent

Gladis

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased

I slept like a queen. The staff from cleaning to restaurant servers where excellent. The food was not so great. I order white rice with beans. The rice was hard, the beans like soup and the chicken wings were under cooked. Im not making excuses for them but i got their at the end of the night.
Stayed 1 night in Aug 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Una experiencia muy buena el tie
Stayed 3 nights in Aug 2025

10/10 Excellent

Katira Vargas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 4 nights in Jul 2025

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to everywhere
Stayed 2 nights in Jul 2025

10/10 Excellent

samaris

Stayed 1 night in Jul 2025

2/10 Terrible

Juan

Disliked: Property conditions & facilities
No trabaja bien el pago por affirn
Stayed 2 nights in Jul 2025

10/10 Excellent

Glorimar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien familiar y cerca de todo...espectacular!
Stayed 2 nights in Jul 2025

8/10 Good

Danais

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

El personal es amigable

Lo más hermoso del lugar son las vistas. El hotel está cerca de todo y tiene una buena piscina. Lo que deben mejorar son las almohadas, huelen mal y el servicio de limpieza es pobre. No recogen la basura si tu estadía es de tres días y dos noches. El desayuno es bueno. Hay restaurante en el lugar, pero no use las facilidades. El servicio al cliente es bueno, todos son muy amables y serviciales. La relación calidad precio no es buena, para el cobro que hacen por noche uno esperaría un poquito más. Regresaría por una oferta o descuento, no por el precio regular.
Stayed 2 nights in Jul 2025