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Holiday Inn Ponce & Tropical Casino by IHG

3.5 star property

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Photo gallery for Holiday Inn Ponce & Tropical Casino by IHG

Relax by the ocean-view pool surrounded by lush greenery and palm trees.
Relax in a spacious room with a large bed, flat-screen TV, and comfortable seating area, plus a balcony with a view of the outdoors.
Hotel entrance features a covered walkway, supported by columns, surrounded by lush landscaping and flags.
Bar (on property)
Breakfast and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Laundry
  • Room service

Explore the area

Map
3315 Ponce By Pass, Ponce, 00728
  • Parque de Bombas
    ‪7 min drive‬
  • La Guancha
    ‪8 min drive‬
  • El Museo Castillo Serralles
    ‪8 min drive‬
  • Ponce (PSE-Mercedita)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)
  • 336 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Pool View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 King Bed, Pool View

10.0 out of 10
Exceptional
(10 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Pool View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed, Pool View

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Accessible

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Pool Access

9.0 out of 10
Wonderful
(15 reviews)
  • 336 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room

9.2 out of 10
Wonderful
(12 reviews)
  • 336 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(40 reviews)
  • 336 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Relax by the resort's large, curved pool surrounded by palm trees and lounge areas, featuring a unique slide.

Hilton Ponce Golf & Casino Resort

  • Pool
  • Spa
  • Kids pool
  • Waterslide
4.3 out of 5, Excellent, (1015)
$300 nightly
The price is $300 total
includes taxes & fees
Hilton Ponce Golf & Casino Resort

About this property

Holiday Inn Ponce & Tropical Casino by IHG

3.5-star Ponce hotel with private balconies
This smoke-free hotel features a casino, an outdoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and a business center. Housekeeping is available on request.
Holiday Inn Ponce & Tropical Casino by IHG offers 115 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. A pillow menu is available. LED televisions come with premium digital channels.

Bathrooms include bathtubs. This Ponce hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Ponce & Tropical Casino by IHG features an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. Event facilities measuring 1240 square feet (112 square meters) include conference space. This Ponce hotel also offers a casino, a terrace, and a vending machine. Complimentary self parking is available on site.

Holiday Inn Ponce & Tropical Casino by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Tanama Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 10 to 25 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tanama Restaurant

Things to do

  • 10 gaming tables
  • 346 slot machines
  • Bingo
  • Casino (9,900 square feet of space)
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 1,240 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bathtub
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LED TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 for adults, and USD 5 to 8 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical
Holiday Inn Tropical Hotel
Holiday Inn Tropical Hotel Ponce Casino
Holiday Inn Ponce & Tropical Hotel Ponce
Holiday Inn Ponce And Tropical Casino
Ponce Holiday Inn
Holiday Inn Ponce Tropical Casino Hotel
Holiday Inn Ponce Tropical Casino
Holiday Inn Tropical Casino
Holiday Inn Tropical Casino Hotel

Holiday Inn Ponce & Tropical Casino by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 599 out of 1005 reviews
Rating 8 - Good. 229 out of 1005 reviews
Rating 6 - Okay. 91 out of 1005 reviews
Rating 4 - Poor. 51 out of 1005 reviews
Rating 2 - Terrible. 35 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Luz N

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

8/10 Good

Fidelina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great. We had some small ants. I let the staff know and they thanked me for letting them know. He said he will let management know and it will be taken care of.
Stayed 3 nights in Apr 2025

10/10 Excellent

EVELYN

Stayed 5 nights in Apr 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Overall the hotel had a big renewall. My only comment is that the mattress to be changed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Betzabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 2 nights in Apr 2025

10/10 Excellent

roberto

Super clean, looks like it was beatufully remodeled recently. Great attention and service.
Stayed 2 nights in Apr 2025

10/10 Excellent

Evgeniy, Atlanta

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in experience, but it’s super remote and not walkable. You will need a car. We only stayed one night as it was the only available hotel in the area. Pool didn’t seem to be heated and was a bit cold. Breakfast was meh. They had people sitting in one of the conference room and main dining area wasn’t open for sole reason… But if we are in the area again, we would definitely stay there.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lourdes

Stayed 1 night in Mar 2025

10/10 Excellent

ANA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carolina offered an excellent customer service! A all front desk staff were very nice and welcoming 💯
Stayed 1 night in Mar 2025

8/10 Good

Edgardo, Deerfield

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly, comfortable, well staffed. Good value.
Stayed 6 nights in Mar 2025

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very surprised with the hotel is clean, accessible and updated. The only thing that I'll say that needs to be checked is that in the pool area they were bees at the fool and to be honest they were in the kids area. I told the front desk person, I hope they can fix that situation. Overall my daughter and I will come back every time we visit Puerto Rico.
Stayed 3 nights in Mar 2025

8/10 Good

Jacqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and well-maintained. The staff was welcoming and very polite. The pool had a beautiful view and it was in general a very relaxing area. My only complaint is that the restaurant was short staffed so it was difficult to get service.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bernd

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Jose Diego, Vineland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Casinos Holiday Inn was an excellent place to stay.
Stayed 7 nights in Mar 2025

10/10 Excellent

Robert Michael Fleming

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet environment
Stayed 3 nights in Mar 2025

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was amazing, the hotel and staff are so nice and clean. Thank you
Stayed 5 nights in Mar 2025

8/10 Good

Omar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate view, near to shopping restaurants
Stayed 2 nights in Mar 2025

10/10 Excellent

Crisenia M

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, kind and everything is clean
Stayed 1 night in Mar 2025

10/10 Excellent

Davell

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Excellent service

Stay was great room was great. First room began leaking water from Ac unit but Carolina was great and swapped room right away. Excellent service . Will stay here again and recommend
Stayed 1 night in Mar 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

NATALIA, Lakeland

Stayed 1 night in Dec 2024

10/10 Excellent

Robert Michael Fleming

Stayed 1 night in Mar 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Jacob

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025