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Ponce Plaza Hotel & Casino

3.5 star property

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Photo gallery for Ponce Plaza Hotel & Casino

Exterior
Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk
Outdoor pool, pool umbrellas, sun loungers
City view from property
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Pool
  • Pet friendly
  • Laundry

Explore the area

Map
Reina Street, Ponce, 00731
  • Parque de Bombas
    ‪3 min walk‬
  • Teatro la Perla
    ‪5 min walk‬
  • El Museo Castillo Serralles
    ‪14 min walk‬
  • Ponce (PSE-Mercedita)
    ‪8 min drive‬

Room options

View all photos for Junior Single Room

Junior Single Room | 1 bedroom, pillowtop beds, in-room safe, desk

Junior Single Room

9.4 out of 10
Exceptional
(16 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(30 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Room, 2 Double Beds

9.0 out of 10
Wonderful
(27 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | 1 bedroom, pillowtop beds, in-room safe, desk

Standard Double Room, 2 Queen Beds

9.6 out of 10
Exceptional
(31 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

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The price is $168 total
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Holiday Inn Ponce & Tropical Casino by IHG

About this property

Ponce Plaza Hotel & Casino

3.5-star hotel in Ponce Centro
Along with a casino, this smoke-free hotel has an outdoor pool and a fitness center. WiFi in public areas is free. Other amenities include a coffee shop/cafe, self parking, and concierge services. Change of towels is available on request.
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a coffee shop/cafe. Wired and wireless Internet access is complimentary. Ponce Plaza Hotel & Casino features an outdoor pool and a fitness center. This Art Deco hotel also offers a casino, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2023.

Ponce Plaza Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe

Restaurants on site

  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Renovated entire property - March 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 11 2025 to July 31 2025 (dates subject to change):
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 632 out of 1000 reviews
Rating 8 - Good. 207 out of 1000 reviews
Rating 6 - Okay. 101 out of 1000 reviews
Rating 4 - Poor. 29 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Edwin

Stayed 1 night in Apr 2025

10/10 Excellent

leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Right on the square! Loved the location. Loved the delicious, top notch (included) breakfast. On site parking was a bit confusing at first but front desk staff patiently helped me get oriented.
Stayed 2 nights in Apr 2025

8/10 Good

Francisco A Crespo

Stayed 1 night in Apr 2025

10/10 Excellent

Marlene

Stayed 1 night in Mar 2025

10/10 Excellent

Bàrbara

Stayed 1 night in Mar 2025

2/10 Terrible

Marie

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not sleep a lot of noise
Stayed 1 night in Apr 2025

10/10 Excellent

Carla

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property super clean, rooms impeccable. Staff friendly and helpful. Excellent location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Fernando

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo recomiendo para familias, parejas o vistas de negocios.
Stayed 3 nights in Mar 2025

8/10 Good

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean Room, great staff service, good culinary experience.
Stayed 1 night in Mar 2025

10/10 Excellent

Zaida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurants and shops within walking distance.
Stayed 7 nights in Mar 2025

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Salustiano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good nothing bad
Stayed 1 night in Mar 2025

10/10 Excellent

Margarita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very pretty and the location is perfect but very noisy outdoors
Stayed 1 night in Mar 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel in the main square
Stayed 1 night in Mar 2025

8/10 Good

Vincent

Stayed 1 night in Feb 2025

8/10 Good

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room and hotel was clean and nice
Stayed 2 nights in Mar 2025

8/10 Good

Elio

Liked: Cleanliness
Stayed 1 night in Mar 2025

10/10 Excellent

Venero

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente Service
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Vaniesa

Traveled with partner
Liked: Staff & service, property conditions & facilities
10 stars clean friendly long wait for breakfast but over all great place to stay
Stayed 2 nights in Feb 2025

8/10 Good

Cheryl

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean, beautiful with friendly staff but I give it a four because the beds were a little hard.
Stayed 1 night in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025