Ponce Plaza Hotel & Casino

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ponce Plaza Hotel & Casino

Exterior
City view from property
Lobby
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Pet friendly
  • Air conditioning
  • Housekeeping

Explore the area

Map
Reina Street, Ponce, 00731
  • Plaza of Delights
    1 min walk
  • Casa Armstrong-Poventud
    1 min walk
  • Cathedral of Our Lady of Guadalupe
    1 min walk
  • Ponce (PSE-Mercedita)
    18 min drive

Room options

Junior Single Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Ponce Plaza Hotel & Casino

3.5-star hotel in Ponce Centro
Along with a casino, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. Ponce Plaza Hotel & Casino features an outdoor pool and a fitness center. This Art Deco hotel also offers a casino, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2023.

Ponce Plaza Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Lola - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lola
  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 651 out of 1094 reviews" "
Rating 8 - Good. 235 out of 1094 reviews" "
Rating 6 - Okay. 128 out of 1094 reviews" "
Rating 4 - Poor. 38 out of 1094 reviews" "
Rating 2 - Terrible. 42 out of 1094 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like shower with only one door on one side, shower did not look as if it was cleaned every day, room was really cold especially at night and i called downstairs but they said it had to be at that temperature, coffee was really bad at restaurant downstairs.
Stayed 5 nights in Aug 2024

8/10 Good

Nilsa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was good for one night stay and near good restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto, San Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La estadía en el hotel estuvo buenísima. Solo encontramos una observación: el agua caliente estaba medio floja durante nuestra estadía. Fuera de eso, el servicio estuvo buenísimo, la propiedad en buen estado, y todo corrió sin complicaciones.
Stayed 1 night in Aug 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Business traveler
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wendeliz

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Melao love it
Stayed 1 night in Aug 2024

8/10 Good

MARIA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gianna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in the heart of the city. Near parque de Bombas. Melao & Lalo restaurants onsite are excellent!
Stayed 2 nights in Aug 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Bueno
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 6 nights in Aug 2024

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and staff was nice
Stayed 3 nights in Jul 2024

2/10 Terrible

Yosmar, Guaynabo

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, staff is friendly
Stayed 1 night in Jul 2024

10/10 Excellent

omayra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuvo estupenda y un plus muy Grande es el desayuno que incluye👍❤️. Nos habíamos que dado antes pero nunca habíamos probado Melao. Súper rico
Stayed 7 nights in Jul 2024

10/10 Excellent

Edrick G

Liked: Cleanliness, staff & service, property conditions & facilities
I liked it a lot, everything was good, the room was clean, the staff was very friendly, places to eat are within walking distance and the included breakfast was excellent.
Stayed 2 nights in Aug 2024

10/10 Excellent

Bernice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 1 night in Aug 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio!
Stayed 2 nights in Aug 2024

8/10 Good

Nitza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love that it was close to everything. But a little noisy at night.
Stayed 1 night in Jul 2024

8/10 Good

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

6/10 Okay

Omayra

Liked: Cleanliness, staff & service, amenities
The only downside is the pool. Place is not private and needs urgent maintenance and some decoration. I stayed for the pool and didn’t used it.
Stayed 4 nights in Jul 2024

10/10 Excellent

Marta

Stayed 1 night in Jul 2024

10/10 Excellent

Luzette

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024