Ponce Plaza Hotel & Casino

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Ponce Plaza Hotel & Casino

Exterior
Lobby
Outdoor pool, pool umbrellas, sun loungers
Standard Room, 1 King Bed | Pillowtop beds, in-room safe, desk, laptop workspace
City view from property

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • Pet friendly

Explore the area

Map
Reina Street, Ponce, 00731
  • Plaza of Delights
    1 min walk
  • Cathedral of Our Lady of Guadalupe
    1 min walk
  • Cathedral of Our Lady of Guadeloupe
    1 min walk
  • Ponce (PSE-Mercedita)
    18 min drive

Room options

Junior Single Room

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Standard Double Room, 2 Queen Beds

  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Ponce Plaza Hotel & Casino

3.5-star hotel in Ponce Centro
Along with a casino, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a fitness center, a coffee shop/cafe, and self parking. Change of towels is available on request.
Ponce Plaza Hotel & Casino offers 69 air-conditioned accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary newspapers. Rooms open to balconies. Beds feature pillowtop mattresses. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include showers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 42-inch LCD televisions come with cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of towels can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. Ponce Plaza Hotel & Casino features an outdoor pool and a fitness center. This Art Deco hotel also offers a casino, a library, and a vending machine. Onsite parking is available (surcharge), along with a car charging station. A total renovation of this property was completed in March 2023.

Ponce Plaza Hotel & Casino is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10 AM.
Melao - This coffee shop serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Lola - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. Open select days.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (USD 11.15 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 10 per person
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lola
  • Melao

Things to do

  • 260 slot machines
  • Bingo
  • Casino
  • Gym
  • Library
  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Travel crib

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Hospital bed
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 2 buildings
  • 4 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per pet, per stay, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10.00 per person
  • Self parking fee: USD 11.15 per night (in/out privileges)
  • Pet deposit: USD 100 per stay
  • Pet fee: USD 35 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Ponce Ramada
Ramada Hotel Ponce
Ramada Ponce
Ponce Plaza Hotel Casino
Ponce Plaza Casino
Ponce Plaza & Casino Ponce
Ponce Plaza Hotel & Casino Hotel
Ponce Plaza Hotel & Casino Ponce
Ponce Plaza Hotel & Casino Hotel Ponce

Ponce Plaza Hotel & Casino Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1004 reviews" "
Rating 8 - Good. 208 out of 1004 reviews" "
Rating 6 - Okay. 117 out of 1004 reviews" "
Rating 4 - Poor. 30 out of 1004 reviews" "
Rating 2 - Terrible. 37 out of 1004 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I be back for sure awesome place love everything
Stayed 6 nights in Sep 2024

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jose a padron

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buen trato comodo lo unico es que la mayoria de los balcones son demasiado pequeños que no te puedes sentar
Stayed 1 night in Sep 2024

10/10 Excellent

James

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal muy profesional y acogedor. Habitaciones limpias.
Stayed 2 nights in Sep 2024

10/10 Excellent

Yanil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Pilar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the shower!! I didn’t like that you couldn’t adjust the air conditioner!! It was very cold in the bedroom!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing experience
Stayed 1 night in Sep 2024

10/10 Excellent

Eva

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Camille

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location, grew up as a child here and it’s wonderful
Stayed 1 night in Sep 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Luis

Stayed 1 night in Sep 2024

10/10 Excellent

James

Liked: Amenities
Fue fantástico y pensamos volver pronto. Muy profesional y acogedor.
Stayed 2 nights in Sep 2024

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great service. Room had everything I need.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lorna, San Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super
Stayed 1 night in Sep 2024

10/10 Excellent

Ron, Raleigh

Stayed 7 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful time and we enjoyed the stay cant wait for our next trip
Stayed 5 nights in Sep 2024

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Recently remodeled facility with friendly staff and plenty of dinning options within walking distance.
Stayed 2 nights in Sep 2024

10/10 Excellent

Syeda Sarah

Stayed 4 nights in Sep 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Sep 2024

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Okay for a weekend trip.
Stayed 1 night in Jul 2024

10/10 Excellent

Jessica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice hotel for our weekend gateaway. Right by the Plaza and walking distance to local restaurants and bar. Clean and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

Maritza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only negative was the incomplete looking shower doors. It was just a glass door that wasn’t outward enough to help prevent splashing out on the bathroom floor.
Stayed 5 nights in Aug 2024

2/10 Terrible

Ivette

Business traveler, Traveled with partner
Disliked: Amenities
A/C controlled by Front Desk, a/c not working, all the noise from the street all the time regardless of a/c Although room was adequate, I will not recommend it or stay there again.
Stayed 1 night in Sep 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024