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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Relax by the pool surrounded by lush tropical plants and palm trees.
Cozy retreat with a neatly made bed, wooden nightstand, and large mirror.
Couples can enjoy a romantic meal at this outdoor dining area, surrounded by comfortable seating and beautiful views.
Relax in this cozy space with a sofa, armchair, and flat-screen TV.
Couples can enjoy a romantic beachside setting with the ocean views.

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk
$118
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
Highway 2 at km 220.1, Ponce, 00733
  • Parque de Bombas
    ‪8 min drive‬
  • La Guancha
    ‪9 min drive‬
  • El Museo Castillo Serralles
    ‪9 min drive‬
  • Ponce (PSE-Mercedita)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Relax in a spacious room with a large bed, a bedside table, and a bathroom featuring a bathtub, sink, and mirror.

Standard Single Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Two single beds with wooden headboards and white bedding, a bathroom with a sink and shower, and a large mirror.

Standard Double Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Cozy retreat with a neatly made bed, wooden nightstand, and dresser, plus a large mirror and window with curtains.

Single Room, Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Cozy retreat with a comfortable bed, bedside table, and wall art, plus a bathroom with a mirror and sink.

Standard Single Room, 1 Double Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Three single beds with wooden headboards and white pillows, a large mirror, and a dresser with a TV and lamp.

Family Triple Room

  • 400 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Two single beds with wooden headboards and white mattresses, each with a bedside table and lamp, a nightstand with a lamp, and a wardrobe with a mirror.

Superior Double Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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  • Breakfast included
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includes taxes & fees
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About this property

Solace by the Sea

3-star Ponce hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Solace by the Sea features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, a vending machine, and a garden. Parking is available onsite for a surcharge.

Solace by the Sea has designated areas for smoking.

Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.2
Rating 10 - Excellent. 239 out of 1001 reviews
Rating 8 - Good. 198 out of 1001 reviews
Rating 6 - Okay. 205 out of 1001 reviews
Rating 4 - Poor. 139 out of 1001 reviews
Rating 2 - Terrible. 220 out of 1001 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

10/10 Excellent

Magaly

Liked: Cleanliness, staff & service
Stayed 1 night in May 2025

6/10 Okay

tabbette

Traveled with pets
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The property needs major rehab and how come there was no doorknob just a deadbolt?
Stayed 5 nights in Feb 2025

4/10 Poor

James

Liked: Staff & service
Disliked: Property conditions & facilities
I liked it as it was secluded. Rooms need a lot of work. Pool and outside grounds well maintained and 3 to 11 staff was excellent. No water on my last night. Place needs some TLC and it would be wonderful. It sits in the middle of an abandoned water park.
Stayed 4 nights in May 2025

8/10 Good

Carlos L

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in May 2025

8/10 Good

Adela, San Juan

Liked: Cleanliness, property conditions & facilities
Servicio de internet debe mejoraroara ver programacion
Stayed 2 nights in Apr 2025

2/10 Terrible

Yeralis

Stayed 2 nights in Apr 2025

2/10 Terrible

paula

Traveled with family
Disliked: Amenities, property conditions & facilities
The hotel was close
Stayed 2 nights in Apr 2025

8/10 Good

Maria

Stayed 2 nights in Apr 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

2/10 Terrible

juan

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty room ever...the cheapest towels the had in the room.. i used the toilet for number #2 and it did not go nowhere caused if the toilet not flashing..when i took my shower i shower with my on dirty water cause the water did not go nowhere and it was just horrible..for $124 dollars it was a nightmare....
Stayed 1 night in Apr 2025

6/10 Okay

Dorca

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The bathroom in the room, has alot of stains. The pool got all the family worry it seem it don't get clean that often.
Stayed 2 nights in Apr 2025

2/10 Terrible

Luis

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 1 night in Apr 2025

2/10 Terrible

Carmen

Liked: Staff & service
Stayed 1 night in Apr 2025

4/10 Poor

Milianee

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Llegamos a realizar el check in a las 11 pm y el personal fue bien amable y gentil. El cuarto tenia un olor a humedad bien fuerte. El baño no bajaba. Con todo eso y otras cosas continuamos con la reserva. Dia siguiente salimos a las 7 am y cuando llegamos el cuerto inundado el personal muy gentil nos cambio. Honestamente el lugar para lo que cobra por noche parece un Motel areas abandonadas y apariencia de los cuartos pobres. Para resolver esta bien. En mi experiencia no vuelvo.
Stayed 2 nights in Apr 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

luz, new britain

Traveled with family
Disliked: Amenities, property conditions & facilities
Won’t Be Returning The place definitely needs an upgrade. The room was very humid, and the bathroom had mold under the toilet. To make things worse, there was no hot water for six days. Overall, not a pleasant stay—this will be my last staycation here. Upon arrival, the administrator informed us there would be no water for just one day. However, we ended up without hot water from Tuesday onward. By Wednesday morning, we wrote a letter to the owner, but we didn’t hear back until Friday—four days later. At that point, they offered to transfer us to another hotel, but we decided to stay due to the convenience of being close to my mother-in-law’s house.
Stayed 6 nights in Apr 2025

2/10 Terrible

Sue

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful reflection pool, no restaurant as advertised,no hot water,no Internet, room smells of mold, they gave me the wrong room then a attude went I came to office to fix their mistake. RUN
Stayed 3 nights in Apr 2025

10/10 Excellent

José, San Juan

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to my family.
Stayed 1 night in Mar 2025

2/10 Terrible

Pamela, Juncos

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Alana

Stayed 5 nights in Mar 2025

2/10 Terrible

Alana

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
It's like a Motel. Nothing like the pictures shown.
Stayed 6 nights in Mar 2025

2/10 Terrible

yaser

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

No me pude quedar porque no tenian disponibilidad, hotel.com me vende la habitacion y despues que llego al hotel me dicen que no hay habitacion y no quieren devolver el dinero
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Bronx

Traveled with family
Disliked: Property conditions & facilities
Rm 111 was our room. Ac only had one speed and that was full blast.Door to bathroom was off and needed to be slam shut for privacy. Theirs no sign as you come off the Highway telling you this is the hotel. NO WI-FI sign in office looks like its been there a while.
Stayed 1 night in Mar 2025

8/10 Good

Elí

Traveled with family
Liked: Cleanliness, staff & service

Review

Está muy bueno el lugar, pero realmente le hace falta muchas mejores y remodelaciones en sus habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Justiniano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reallo Good

A great family experience.
Stayed 1 night in Mar 2025