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Solace by the Sea

3.0 star property

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Photo gallery for Solace by the Sea

Outdoor pool, open 9:00 AM to 11:00 PM, pool umbrellas, sun loungers
Family Triple Room | Living area | TV
Standard Single Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout drapes
Exterior
Breakfast, lunch, dinner served; local and international cuisine

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Highway 2 at km 220.1, Ponce, 00733
  • Cardona Island Light
  • La Guancha
    ‪9 min drive‬
  • El Museo Castillo Serralles
    ‪9 min drive‬
  • Ponce (PSE-Mercedita)
    ‪16 min drive‬

Room options

View all photos for Standard Single Room, 1 Queen Bed

Standard Single Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Queen Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Double Room, 2 Double Beds

  • 250 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Single Room, Accessible

Single Room, Accessible | 1 bedroom, desk, laptop workspace, blackout drapes

Single Room, Accessible

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Double Bed

Standard Single Room, 1 Double Bed | 1 bedroom, desk, laptop workspace, blackout drapes

Standard Single Room, 1 Double Bed

  • 250 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Family Triple Room | 1 bedroom, desk, laptop workspace, blackout drapes

Family Triple Room

  • 400 sq ft
  • Sleeps 6
  • 3 Double Beds

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, desk, laptop workspace, blackout drapes

Superior Double Room, 2 Double Beds

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Solace by the Sea

3-star Ponce hotel with restaurant
This hotel features an outdoor pool, a restaurant, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a microwave in a common area, and a children's pool.
Solace by the Sea offers 101 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Satellite television is provided. Bathrooms include bathtubs or showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Solace by the Sea features an outdoor pool and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, a vending machine, and a garden. Parking is available onsite for a surcharge.

Solace by the Sea has designated areas for smoking.

Palmares - This family restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, uncovered self parking on site (USD 3 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmares

Things to do

  • Children's pool
  • Outdoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's pool
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Stair-free path to entrance
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 2 floors
  • Built in 1970
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 60 per pet, per stay, plus a deposit of USD 100.0 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Up to 50 lbs per pet
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 100 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Uncovered self parking fee: USD 3.00 per stay
  • Pet deposit: USD 100.0 per stay
  • Pet fee: USD 60 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

El Tuque
Quality El Tuque
Quality El Tuque Ponce
Solace Sea Hotel Ponce
Quality Inn El Tuque Ponce
El Tuque Hotel
El Tuque Ponce
Hotel El Tuque Ponce
Ponce Quality Inn
Quality Inn El Tuque Hotel Ponce
Quality Inn Ponce
Solace Sea Hotel
Solace Sea Ponce
Solace Sea
Solace by the Sea Hotel
Solace by the Sea Ponce
Solace by the Sea Hotel Ponce

Solace by the Sea Reviews

Reviews

6.4
Rating 10 - Excellent. 235 out of 969 reviews
Rating 8 - Good. 197 out of 969 reviews
Rating 6 - Okay. 194 out of 969 reviews
Rating 4 - Poor. 133 out of 969 reviews
Rating 2 - Terrible. 210 out of 969 reviews

6.6/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

5.8/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

2/10 Terrible

yaser

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad experience

No me pude quedar porque no tenian disponibilidad, hotel.com me vende la habitacion y despues que llego al hotel me dicen que no hay habitacion y no quieren devolver el dinero
Stayed 1 night in Mar 2025

6/10 Okay

Michael, Bronx

Traveled with family
Disliked: Property conditions & facilities
Rm 111 was our room. Ac only had one speed and that was full blast.Door to bathroom was off and needed to be slam shut for privacy. Theirs no sign as you come off the Highway telling you this is the hotel. NO WI-FI sign in office looks like its been there a while.
Stayed 1 night in Mar 2025

8/10 Good

Elí

Traveled with family
Liked: Cleanliness, staff & service

Review

Está muy bueno el lugar, pero realmente le hace falta muchas mejores y remodelaciones en sus habitaciones
Stayed 2 nights in Mar 2025

10/10 Excellent

Justiniano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reallo Good

A great family experience.
Stayed 1 night in Mar 2025

2/10 Terrible

Daniel

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

8/10 Good

YALEXANDRA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Muy bueno por el precio. Deben dar mantenimiento a las áreas adyacentes y mejorar la iluminación de las facilidades. Deben dar un upgrade a los cuartos. Muy buen servicio al cliente
Stayed 1 night in Mar 2025

10/10 Excellent

Sharonda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service!!
Stayed 1 night in Mar 2025

8/10 Good

Jose

Stayed 1 night in Mar 2025

6/10 Okay

Katherine

Business traveler
Disliked: Room comfort
Stayed 2 nights in Mar 2025

8/10 Good

Karen P, Trujillo Alto

Liked: Cleanliness, staff & service
.
Stayed 1 night in Mar 2025

6/10 Okay

humberto

Liked: Cleanliness
Don’t have high expectations here it’s just a place to crash, area is very dark at night but never felt insecured, staff is obviously not trained for costumer service but they do their job room is clean but very outdated, the shower was rusty
Stayed 1 night in Mar 2025

10/10 Excellent

Maria T

Liked: Amenities
I love the place really quiet,great staff,great location and really clean
Stayed 1 night in Mar 2025

6/10 Okay

Ruth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Le falta limpieza al hotel. La piscina de color verde, la habitación le hacia falta limpieza.
Stayed 2 nights in Mar 2025

6/10 Okay

Carmen

Traveled with partner
Easy check in, checkout
Stayed 1 night in Mar 2025

6/10 Okay

Luis J

Liked: Cleanliness, staff & service
Worst bed all time, no hot water….
Stayed 1 night in Mar 2025

8/10 Good

Barbara

Traveled with partner
Disliked: Property conditions & facilities
Positive—lady at desk helpful and friendly. Needs improvement—no Wi-Fi. Tv very limited. Not enough towels, cups, supplies. No ice. Bathroom door didn’t shut all the way It was a bed and nothing more
Stayed 2 nights in Feb 2025

6/10 Okay

Andrea

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Feb 2025

2/10 Terrible

Edward

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had to pay for ice and didn’t have a fridge in the room nor a safe box it was a mistake staying there never again and won’t recommend it to no one
Stayed 2 nights in Feb 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

Solace after storm

Simple and quiet. Staff was helpful in finding local places to eat. Relaxed by the pool with wild parrots and magpies singing nearby. An lone outpost surrounded by a hurricane destroyed waterpark. Locals play pickleball and volleyball there, so it has its own noncommercial community life. Truly restful and quiet.
Stayed 2 nights in Feb 2025

2/10 Terrible

Stephanie, San Juan

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They didn’t have hot water in the hotel for showering so we had to shower with cold water and they did not lowed the rate for the inconvenience, I asked for a manager and never talked to them the employee only offered a compliment breakfast or two drinks, lots of insects inside the room, the room smelled like humidity and everything was old, also, the sink was plugged, we couldn’t even brush our teeth in peace.
Stayed 1 night in Dec 2024

6/10 Okay

Reynaldo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
When I arrived i was not comfortable the area was under construction
Stayed 9 nights in Jan 2025

10/10 Excellent

Ashley

Stayed 1 night in Dec 2024

8/10 Good

luz, new britain

Traveled with family
My stay was ok , because it was just sleep and shower. It was for family matters.
Stayed 3 nights in Jan 2025

6/10 Okay

Yadra

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025