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Hotel Aroi Bierzo Plaza

3.0 star property

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January 2025

Photo gallery for Hotel Aroi Bierzo Plaza

Exterior
Exterior
Exterior
Minibar, in-room safe, individually decorated, individually furnished
Property grounds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Laundry

Explore the area

Map
Plaza Del Ayuntamiento 4, Ponferrada, LEON, 24401
  • Plaza del Ayuntamiento
    1 min walk
  • Museo del Bierzo
    1 min walk
  • Basilica de la Encina
    3 min walk

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, individually decorated, individually furnished

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, individually decorated, individually furnished

Double Room

  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Exterior

Hotel Ponferrada Plaza

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (51)
The price is $56
per night
$62 total
includes taxes & fees
Dec 11 - Dec 12
Hotel Ponferrada Plaza

About this property

Hotel Aroi Bierzo Plaza

3-star Ponferrada hotel with coffee shop/cafe
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a business center, and a meeting room.
Hotel Aroi Bierzo Plaza offers 34 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Guests can surf the web using the complimentary wireless Internet access.

Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, complimentary newspapers, and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Hotel Aroi Bierzo Plaza is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
LA VIOLETA - This restaurant serves lunch and dinner. Reservations are required.
LA TABERNA - This family restaurant specializes in Spanish cuisine.
CAFETERIA " LA VIOLETA" - This tapas bar specializes in Spanish cuisine and serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • Self parking on site (EUR 9.20 per day)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 8 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • CAFETERIA " LA VIOLETA"
  • LA TABERNA
  • LA VIOLETA

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • 3 buildings
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property is closed between November 2 and November 17.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 8 for adults and EUR 8 for children
  • Self parking fee: EUR 9.20 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Aroi Bierzo Plaza
Aroi Bierzo Plaza Hotel
Aroi Bierzo Plaza Hotel Ponferrada
Aroi Bierzo Plaza Ponferrada
Aroi Bierzo Plaza
Hotel Aroi Bierzo Plaza Hotel
Hotel Aroi Bierzo Plaza Ponferrada
Hotel Aroi Bierzo Plaza Hotel Ponferrada

Hotel Aroi Bierzo Plaza Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 26 out of 69 reviews" "
Rating 8 - Good. 28 out of 69 reviews" "
Rating 6 - Okay. 7 out of 69 reviews" "
Rating 4 - Poor. 7 out of 69 reviews" "
Rating 2 - Terrible. 1 out of 69 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Helena

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location and clean, but it was quite dated and the bed really not comfortable
Stayed 2 nights in May 2021

10/10 Excellent

beverly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Great location
Stayed 2 nights in Sep 2019

10/10 Excellent

REGINA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very kind. Our phone charger did not work and they directed us to a shop for a new one. Trastevere restaurant was fantastic. The local bierzo wine is something you should try!
Stayed 1 night in Jun 2019

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Camino Hotel
Just steps off the Camino de Santiago. Excellent place for peregrinos to take a rest day. Several restaurants adjacent or very close. Templar Castle two blocks away Good neighborhood in the old part of the city. There are two Aroi hotels in Ponferrada. This is the smaller of the two and my personal favorite
Stayed 1 night in Jun 2019

8/10 Good

glynis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
great location right on the square,(although can be abit noisy at night, but wasnt really a problem).. a good underground public car park almost next to it..very good variety for breakfast..
Stayed 1 night in Apr 2019

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

8/10 Good

John, Hamilton, Canada

Liked: Cleanliness, staff & service, property conditions & facilities
Potential
Nice enough hotel, better than most along the Camino, but not up to business travelers standard. Room was quite cold, heat did not seem to really work. Shower neither hot nor cold. Breakfast buffet decent, but slow to clear tables and replenish food items.
Stayed 1 night in May 2018

6/10 Okay

Andrea, Stuttgart

Liked: Staff & service
Rest day from Camino and albergues
Took a rest day in Ponferrada. Nice clean hotel, central location to Camino Frances path. Superbe, friendly accommodating staff. Very noisy all night from the bars and drunks in the square
Stayed 1 night in Apr 2018

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Originals Tours, Costa Mesa, California

Disliked: Cleanliness, property conditions & facilities, room comfort
Location
The only good thing about this hotel is its centrally located in the main square.

6/10 Okay

larry, Oregon, USA

Liked: Cleanliness, staff & service
Ponferrada
You cannot drive up to the front of this hotel so your GPS may be very confused -- it is situated in a plaza and parking is in an underground facility for a cost or free public parking two blocks away. You must park and walk the distance and if you use the underground parking you must take bags up stairs as there is no elevator. The hotel is pleasant enough but noisy from the plaza patrons, the neighboring hotel guests, the morning street sweeping, and the church bells 8am-11pm. The room however is clean and spacious and the staff is personable. The location to the historic center can't be beat; all is within walking distance as are plenty of eateries.

10/10 Excellent

Peter, Scituate, MA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Attentive reception. Clean and comfortable. Centrally located

10/10 Excellent

Susan, Somerset

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Excellent location, English speaking receptionist, Underground car park very close.

10/10 Excellent

Berkley, Nevada USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rest day on the El Camino de Santiago
My wife and I needed a rest day in Ponferrada and this hotel was perfect, right in old town , near the tourist attractions. Staff was pleasant and helpful. Our room was new, big, and cute, lots of stone accents.

10/10 Excellent

Alessa, Holt, Mi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located
The hotel was good, staff friendly, room neat and comfortable. You can save the parking fee if you park at the public parking lot just a few steps further than the private parking, this parking lot is safe for your car. From the hotel, you can go walking to visit the "Castillo de los Templarios" and there are many restaurants around.

8/10 Good

Sally, St Albans

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Excellent location for the centre of town. Very convenient parking in the underground parking in the square. Room wasn't the biggest and not much of a view, but had everything we needed. Nice bar and restaurant at the hotel - shame that breakfast was served in a basement room.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Norman Gladstone, Vancouver, Canada

Liked: Cleanliness
A Charmer
A perfectly adequate and clean hotel in the centre square of Ponferrada, with enough charm to make you feel you are in the right hotel that will allow you to absorb the atmosphere of this interesting city. Excellent location to explore the old city and fortifications.

10/10 Excellent

Keith Brown

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently located.
A good hotel in the main square close by the Old Town. I enjoyed a comfortable stay and ate dinner and breakfast in the La Taberna restaurant in the basement which offered a good choice. Anything in the town that doesn't move has been graffitied which is a shame.

10/10 Excellent

Santiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

8/10 Good

Jorge

Liked: Cleanliness, staff & service
Muy bien ubicado
Hotel muy bien ubicado, precio razonable, habitacion algo pequeña, si se va solo a dormir, bien.
Stayed 1 night in Jul 2020

10/10 Excellent

Antonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020

8/10 Good

Jose Ignacio

Liked: Cleanliness, staff & service, room comfort
Para repetir
Destacar la ubicación en la misma Plaza del Ayuntamiento y el buen trato del personal. Solicitamos una habitación con vistas y nos la dieron, con balcón con vistas al Ayuntamiento El desayuno correcto
Stayed 1 night in Dec 2019

4/10 Poor

Ramón

Traveled with group
Disliked: Staff & service, amenities
No me gustó los grandes problemas para aparcar y las pocas soluciones que facilitó el hotel, es decir, ninguna. La cama es muy, muy dura. El hotel, para Ponferrada, puede valer, pero los habrá mejores
Stayed 2 nights in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness
Muy boen situado al lado del casco antiguo. El desayuno muy completo y la atención muy buena. Algo de ruido en las habitaxiones que dan a la plaza
Stayed 3 nights in Aug 2019